Telephone Support - Gateway Solo 1150 User Manual

Telephone support

You can access the following services through your telephone to get answers
to your questions:
Resource Service description
Automated Use an automated menu system and your
troubleshooting telephone keypad to find answers to common
system (ATS) problems.
Fax on demand Order a catalog of documents on common
support problems, then order documents by document
numbers. The documents will be faxed to you.
Gateway's Get tutorial assistance for software issues billed
fee-based by the minute.
software
tutorial service
Gateway Client Talk to a Gateway Client Care representative
Care about a non-tutorial technical support question.
(Refer to "Before calling Gateway technical
support" on page 178 before calling.)
Gateway.net Get support for your Gateway.net ISP account.
AOL Get support for your AOL ISP account
CompuServe Get support for your CompuServe ISP account
Sales, Get information about available systems,
accounting, pricing, orders, billing statements, warranty
and warranty service, or other non-technical issues.
How to reach
800-846-2118 (US)
877-709-2945 (Canada)
800-846-4526 (US)
877-709-2951 (Canada)
800-229-1103 (charged to
your credit card)
900-555-4695 (charged to
your telephone bill)
800-846-2301 (US)
800-846-3609 (Canada &
Puerto Rico)
(605) 232-2191 (all other
countries)
(800) 846-1778 (TDD)
877-247-2051 (US)
800-827-6364 (US)
888-265-4357 (Canada)
800-848-8990 (US)
800-846-2000 (US)
888-888-2037 (Canada)
Telephone support
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