Toner Smudges; Areas Are Missing In The Printed Image - Epson WorkForce AL-M300 Series User Manual

Cause
There may be a problem with the photoconductor unit.

Toner smudges

Cause
Your paper may be moist or damp.
You may not be using the correct type of paper for your
printer.
The paper path inside the printer may be dusty.
There may be a problem with the toner cartridge.
The Highland setting may not be set correctly for
printing in a location at a high altitude.
The photoconductor unit may be near the end of its
service life.

Areas are missing in the printed image

Cause
Your paper may be moist or damp.
You may not be using the correct type of paper for your
printer.
AL-M300/AL-M400 Series
What to do
Replace the photoconductor unit. See "Replacing Consumable
Products/Maintenance Parts" on page 125.
What to do
Do not store your paper in a humid or damp environment.
Smooth, high-quality copier paper is recommended for best
results. See "Available paper types" on page 197 for information
on choosing paper.
Clean internal printer components by printing three pages with
only one character per page.
Replace the toner cartridge. See "Replacing Consumable
Products/Maintenance Parts" on page 125.
Select the appropriate value in Highland of the Printer Adjust
Menu. See"Printer Adjust Menu" on page 90 for details.
Replace the photoconductor unit. See "Replacing Consumable
Products/Maintenance Parts" on page 125.
What to do
This printer is sensitive to moisture absorbed by the paper. The
higher the moisture content in the paper, the lighter the printout.
Do not store paper in a humid or damp environment.
If the surface of your paper is too rough, printed characters may
appear distorted or broken. Smooth, high-quality copier paper is
recommended for best results. See "Available paper types" on
page 197 for information on choosing paper.
User's Guide
Troubleshooting 159