Xerox VersaLink C600N User Manual page 168

Troubleshooting
Symptom
Only one color is faded.
Color around the edge of printing
is incorrect.
Stray black dots or white areas
(dropouts).
• Vertical black or color streaks or
multiple colored streaks or
lines.
• Streaks in only one color.
168 Xerox ® VersaLink
User Guide
Probable Causes
Toner cartridge is empty or
damaged.
The color registration is incorrect.
The paper is outside the
recommended specification range.
There is debris on the rollers.
The toner cartridges are not
Xerox toner cartridges.
®
The toner cartridges are not
Xerox ® toner cartridges.
Debris in the printer is dragging
against the toner before it is
fused.
There is a problem with the toner
cartridge for that color.
® C600 Color Printer
Solutions
Check the condition of the toner
cartridge, then replace it if
necessary.
Adjust the color registration. For
details, see details, refer to
Registration.
Replace the paper with a
recommended size and type, then
confirm that your control panel
and print driver settings are
correct. For details, refer to
Supported Paper.
Wipe the feed rollers with a clean
damp cloth to remove debris from
the rollers.
Note:
Do not touch the
transfer roller or the
exposed end of the transfer
belt. Fingerprints can cause
print-quality issues.
Ensure that the toner cartridges
meet specifications. Replace the
cartridges if necessary. For details,
refer to Consumables.
Ensure that the toner cartridges
meet specifications. Replace the
cartridges if necessary. For details,
refer to Consumables.
Remove any debris or paper scraps
from the paper path under the
rear cover.
Check the toner cartridge for
damage, then replace if necessary.
For assistance, go to the
Xerox ® Support website at
xerox.com/office/VLC600support.
Color
www.