Epson WF-5110 User Manual
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Epson WF-5110 User Manual

Epson color printers user's guide
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User's Guide
NPD4935-02 EN

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Summary of Contents for Epson WF-5110

  • Page 1 User’s Guide NPD4935-02 EN...

  • Page 2: Copyright And Trademarks

    The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
  • Page 3 User’s Guide Copyright and Trademarks Clarendon, Helvetica, New Century Schoolbook, Optima, Palatino, Stempel Garamond, Times and Univers are registered trademarks of Heidelberger Druckmaschinen AG, which may be registered in certain jurisdictions, exclusively licensed through Linotype Library GmbH, a wholly owned subsidiary of Heidelberger Druckmaschinen Wingdings is a registered trademark of Microsoft Corporation in the United States and other countries.
  • Page 4 Note: microSDHC is built into the product and cannot be removed. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. © 2013 Seiko Epson Corporation. All rights reserved.

  • Page 5: Table Of Contents

    ........42 Using Epson Connect Service....10 Printing Confidential Jobs.
  • Page 6 The product does not print....99 Installing the Epson Universal P6 Printer Driver The product does not print correctly..100 (for Windows Only).
  • Page 7 Technical Support Web Site....118 Contacting Epson Support....118 Before Contacting Epson.

  • Page 8: Introduction

    User’s Guide Introduction Introduction Where to Find Information The latest version of the following manuals are available on the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe) ❏ Start Here (paper): Provides you with an introduction to the product and services.

  • Page 9: Operating System Versions

    User’s Guide Introduction Caution must be followed carefully to avoid bodily injury. Important must be observed to avoid damage to your equipment. Note contain useful tips and restrictions on product operation. Operating System Versions In this manual, the following abbreviations are used. ❏...

  • Page 10: Using Epson Connect Service

    Introduction Using Epson Connect Service Using Epson Connect and other companies’ services, you can easily print directly from your smartphone, tablet PC or laptop, anytime and practically anywhere even across the globe! For more information about the printing and other services, visit the following URL;...

  • Page 11: Important Instructions

    User’s Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this product. Make sure you keep this guide for future reference. Also, be sure to follow all warnings and instructions marked on the product. ❏...
  • Page 12 User’s Guide Important Instructions ❏ Use only the type of power source indicated on the product’s label. ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. ❏ Avoid electrical outlets controlled by wall switches or automatic timers. ❏...

  • Page 13: Using The Product With A Wireless Connection

    User’s Guide Important Instructions Using the product with a wireless connection ❏ Do not use this product inside medical facilities or near medical equipment. Radio waves from this product may adversely affect the operation of electrical medical equipment. ❏ Do not use this product near automatically controlled devices such as automatic doors or fire alarms. Radio waves from this product may adversely affect these devices, and could lead to accidents due to malfunction.

  • Page 14: Getting To Know Your Product

    User’s Guide Getting to Know Your Product Getting to Know Your Product Note: The illustrations in this manual are from a similar product model. Although they may differ from your actual product, the method of operation is the same. Product Parts Paper cassette 1 Optional paper cassette unit Paper cassette cover (optional)
  • Page 15 User’s Guide Getting to Know Your Product Stopper Output tray extension Output tray Edge guides Rear paper feed Feeder guard Ink cartridge slots Front cover Print head USB port LAN port Service USB port Maintenance box Rear cover AC inlet * USB port for future use.

  • Page 16: Guide To The Control Panel

    User’s Guide Getting to Know Your Product Guide to the Control Panel Note: ❏ Control panel design varies depending on location. ❏ Although the control panel design and what displayed on the LCD screen such as menu names and option names may differ from your actual product, the method of operation is the same.
  • Page 17 User’s Guide Getting to Know Your Product Icons Description Indicates that a Wi-Fi network error has occurred or the product is searching for a connection. Indicates that a Wi-Fi connection has been established. The number of bars indicates the connection’s signal strength. Indicates that an Ad Hoc connection has been established.

  • Page 18: Paper And Media Handling

    You can achieve good results with most types of plain paper. However, coated papers provide superior prints because they absorb less ink. Epson provides special papers that are formulated for the ink used in Epson ink jet products, and recommends these papers to ensure high-quality results.
  • Page 19 User Defined (other than above) Legal Thick paper Letter Executive User Defined (182 x 257 mm to 215.9 x 297 mm) User Defined (other than above) Envelope ✓ Epson Bright White Ink Jet Paper Epson Photo Quality Ink Jet Paper...

  • Page 20: Paper Type Settings On The Lcd Screen

    1 or Rear paper printing Paper feed cassette 2 cassette Epson Matte Paper - Heavyweight Epson Premium Glossy Photo Paper 13 × 18 cm (5 × 7 in.) 10 × 15 cm (4 × 6 in.) 16:9 Wide (102 × 181...

  • Page 21: Paper Type Settings From The Printer Driver

    Letterhead Letterhead Color Colored paper Recycled Recycled paper plain papers Epson Bright White Ink Jet Paper Epson Ultra Glossy Photo Paper Ultra Glossy Epson Premium Glossy Photo Paper Prem. Glossy Epson Premium Semigloss Photo Paper Prem. Semigloss Epson Photo Paper, Glossy Glossy Epson Matte Paper –...

  • Page 22: Loading Paper Into The Paper Cassette

    Envelopes Envelope Note: The availability of special media varies by location. For the latest information on media available in your area, contact Epson support. “Technical Support Web Site” on page 118 & Loading Paper into the Paper Cassette Follow these steps to load paper: Pull the paper cassette all the way out.
  • Page 23 User’s Guide Paper and Media Handling Note: When using Legal-size paper, extend the paper cassette as shown in the illustration. Slide the edge guide to adjust to the paper size you will use. Load paper toward the edge guide with printable side face down, and check that the paper is not sticking out from the end of the cassette.
  • Page 24 ❏ For plain paper, do not load paper above the H arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media. “Selecting Paper” on page 18 &...

  • Page 25: Loading Paper And Envelopes Into The Rear Paper Feed

    User’s Guide Paper and Media Handling Note: ❏ Leave enough space in front of the product for the paper to be fully ejected. ❏ Do not remove or insert the paper cassette while the product is operating. Loading Paper and Envelopes into the Rear Paper Feed Follow the steps below to load paper and envelopes into the rear paper feed: Slide out the output tray, and raise the stopper.
  • Page 26 User’s Guide Paper and Media Handling Load paper with the printable side up, at the center of the rear paper feed. Note: ❏ The printable side is often whiter or brighter than the other side. ❏ When loading envelopes, load the short edge first with the flap facing down. ❏...
  • Page 27 User’s Guide Paper and Media Handling Note for paper with binding holes: You can use pre-punched paper with binding holes on one of the long edges. Do not load the paper with the binding holes along the top or the bottom. ❏...

  • Page 28: Printing

    Note for Windows users: ❏ Your printer driver automatically finds and installs the latest version of the printer driver from Epson’s Web site. Click the Software Update button in your printer driver’s Maintenance window, and then follow the on-screen instructions.

  • Page 29: Accessing The Printer Driver For Mac Os X

    Next, click the Maintenance tab, and then click the Extended Settings button. In the Extended Settings window, select Enable EPSON Status Monitor 3, and then press OK. Next, click the Monitoring Preferences button on the Maintenance tab, and then select Register the shortcut icon to the task bar.

  • Page 30: Basic Operations

    Depending on your application, the Page Setup menu may not appear in the File menu. Print Click Print on the File menu of your application. Epson Printer For Mac OS X 10.8 or 10.7, click System Preferences on the Apple menu and then click Print & Utility 4 Scan.
  • Page 31 User’s Guide Printing Access the printer settings. “Accessing the printer driver for Windows” on page 28 & Click the Main tab. Select the appropriate Paper Source setting. Select the appropriate Document Size setting. You can also define a custom paper size. For details, see the online help.

  • Page 32: Basic Product Settings For Mac Os X

    User’s Guide Printing Select the appropriate Quality setting. Note: If you are printing high-density data on plain paper, letterhead, or preprinted paper, select Standard-Vivid to make your printout vivid. Click OK to close the printer settings window. Note: To make changes to advanced settings, refer to the relevant section. Print your file.
  • Page 33 User’s Guide Printing Select the product you are using as the Printer setting. Note: Depending on your application, you may not be able to select some of the items in this dialog box. If so, click Page Setup on the File menu of your application, and then make suitable settings. Select the appropriate Paper Size setting.

  • Page 34: Canceling Printing

    Note: You cannot cancel a print job that has been completely sent to the product. In this case, cancel the print job by using the product. Access the EPSON Status Monitor 3. “For Windows” on page 86 & Click the Print Queue button. The Windows Spooler appears.

  • Page 35: Other Options

    User’s Guide Printing Click the Delete button to cancel the print job. For Mac OS X 10.8: Click the button to cancel the print job. Other Options Product presets (For Windows Only) Printer driver presets make printing a snap. You can also create presets of your own. Product settings for Windows Access the printer settings.

  • Page 36: 2-Sided Printing

    ❏ Manual 2-sided printing is available only when EPSON Status Monitor 3 is enabled. To enable the status monitor, access the printer driver and click the Maintenance tab followed by the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box.

  • Page 37: Product Settings For Windows

    User’s Guide Printing Product settings for Windows Access the printer settings. “Accessing the printer driver for Windows” on page 28 & Select the appropriate 2-Sided Printing setting. Note: Depending on the driver version, the 2-Sided Printing setting may become available when you select the check box. When using automatic printing, make sure the Auto check box is checked.

  • Page 38: Fit To Page Printing

    User’s Guide Printing Fit to page printing Lets you automatically enlarge or reduce the size of your document to fit the paper size selected in the printer driver. Note: This feature may not be available at some settings. Product settings for Windows Access the printer settings.

  • Page 39: Pages Per Sheet Printing

    User’s Guide Printing Pages per Sheet printing Lets you use the printer driver to print two or four pages on a single sheet of paper. Note: This feature may not be available at some settings. Product settings for Windows Access the printer settings. “Accessing the printer driver for Windows”...

  • Page 40: Anti-Copy Pattern Printing

    User’s Guide Printing Anti-Copy Pattern printing (for Windows Only) This function allows you to print a document as a copy-protected document. When you try to copy a copy-protected document, the string that you added as the anti-copy pattern is printed several times on the document. Note: This feature may not be available at some settings.

  • Page 41: Watermark Printing (For Windows Only)

    User’s Guide Printing Watermark printing (For Windows Only) This function allows you to print a text-based or image-based watermark on your document. Note: This feature may not be available at some settings. Access the printer settings. “Accessing the printer driver for Windows” on page 28 &...

  • Page 42: Header/Footer Printing (For Windows Only)

    User’s Guide Printing Header/Footer printing (For Windows Only) This function allows you to print user name, computer name, date, time, or collate number, at the top or bottom of each page in a document. Access the printer settings. “Accessing the printer driver for Windows” on page 28 &...

  • Page 43: Administrator Settings For Printer Driver (For Windows Only)

    User’s Guide Printing Make the necessary settings. Click OK to close the printer settings screen and send the print job. Go to the printer, and access Menu > Confidential Job from the Home screen. Enter your user name and select the job you sent. Enter the password you set, and then press the OK button to start printing.

  • Page 44: Using The Postscript Printer Driver

    “Installing the PostScript Printer Driver” on page 77 & Using the Epson Universal P6 Printer Driver See the following for details on installing the Epson Universal P6 Printer Driver. “Installing the Epson Universal P6 Printer Driver (for Windows Only)” on page 80 &...

  • Page 45: Menu List Of Control Panel

    User’s Guide Menu List of Control Panel Menu List of Control Panel The table below shows the functions and settings available from the Menu on the control panel. See the following section for details on the Wi-Fi Setup displayed on the Home screen. “System Administration Settings”...

  • Page 46: System Administration Settings

    Menu > Admin Settings > Lock Settings > On The password is required when entering the System Administration settings in Menu. The password set in Lock Settings is also necessary when making settings in Epson WebConfig or EpsonNet Config. Note: If you forget your password, contact your dealer.
  • Page 47 Advanced Setup For details on the setting items, see the online Network Guide. Epson Connect Services For instructions on use, see the Epson Connect guide. “Using Epson Connect Service” on page 10 & Google Cloud Print Services...
  • Page 48 User’s Guide Menu List of Control Panel Menu Settings and Description Universal Print Settings Top Offset Adjusts the top or left margin of the page. Left Offset Top Offset in Back Adjusts the top or left margin of the backside of the page when printing on both sides.
  • Page 49 User’s Guide Menu List of Control Panel Menu Settings and Description PCL Menu Font Source Select the default font source. Font Number Select the default font number for the default font source. The available number depends on the settings you made.
  • Page 50 User’s Guide Menu List of Control Panel Menu Settings and Description PS3 Menu Error Sheet Select On to print out an error sheet when an error occurs in the PS3 mode or when the PDF file you tried to print is not a supported version.

  • Page 51: Ink Cartridge And Consumable Information

    Tower of Pisa WF-5110 WF-5190 79/79XL/T7891 79/79XL/T7892 79/79XL/T7893 79/79XL/T7894 WF-5191 T7921 T7922 T7923 T7924 * For information on Epson’s ink cartridge yields, visit the following website. http://www.epson.eu/pageyield For Australia / New Zealand Product Black Cyan Magenta Yellow WF-5190 786XL 786XL 786XL...

  • Page 52: Replacing Ink Cartridges

    User’s Guide Replacing Ink Cartridges Replacing Ink Cartridges Ink Cartridge Safety Instructions, Precautions, and Specifications Safety instructions Observe the following when handling the ink cartridges: ❏ Keep ink cartridges out of the reach of children. ❏ Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port. ❏...

  • Page 53: Ink Cartridge Specifications

    However, careful handling is recommended. Do not touch the supply port of the ink cartridge or its surrounding area. ❏ Other products not manufactured by Epson may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior.

  • Page 54: Checking The Ink Cartridge Status

    User’s Guide Replacing Ink Cartridges Checking the Ink Cartridge Status For Windows Note: When an ink cartridge is running low, the Low Ink Reminder screen automatically appears. You can also check the ink cartridge status from this screen. If you do not want to display this screen, first access the printer driver and then click the Maintenance tab, and then Monitoring Preferences.

  • Page 55: For Mac Os X

    Note: ❏ If EPSON Status Monitor 3 does not appear, access the printer driver and click the Maintenance tab and then the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box. ❏ Depending on current settings, the simplified status monitor may be displayed. Click the Details button to display the window above.

  • Page 56: Using The Control Panel

    Click the EPSON Status Monitor icon. The EPSON Status Monitor appears. Note: ❏ The graphic displays the ink cartridge status when EPSON Status Monitor was first opened. To update the ink cartridge status, click Update. ❏ The ink levels displayed are an approximate indication.

  • Page 57: Temporary Printing With Black Ink When Color Ink Cartridges Are Expended

    Note for Windows: This function is available only when EPSON Status Monitor 3 is enabled. To enable the status monitor, access the printer driver and click the Maintenance tab followed by the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box.
  • Page 58 User’s Guide Replacing Ink Cartridges When EPSON Status Monitor 3 tells you to cancel your print job, click Cancel or Cancel Print to cancel your print job. Note: If the error stating that a color ink cartridge is expended originates with another computer on the network, you may need to cancel the print job at the product.

  • Page 59: For Mac Os X

    User’s Guide Replacing Ink Cartridges Print your file. EPSON Status Monitor 3 is displayed on your computer screen again. Click Print in Black to print with black ink. For Mac OS X Follow the steps below to continue printing temporarily with black ink.

  • Page 60: Conserving Black Ink When The Cartridge Is Low (For Windows Only)

    Note for Windows: This function is available only when EPSON Status Monitor 3 is enabled. To enable the status monitor, access the printer driver and click the Maintenance tab followed by the Extended Settings button. In the Extended Settings window, check the...

  • Page 61: Replacing An Ink Cartridge

    User’s Guide Replacing Ink Cartridges The window below appears when black ink runs low and there is more color ink than black ink. It appears only when plain papers is selected as the paper type, and Standard is selected as the Quality. The window gives you the option to either continue using black ink normally or conserve black ink by using a mixture of color inks to create black.
  • Page 62 User’s Guide Replacing Ink Cartridges Push the ink cartridge that you want to replace and then grip the handle of the cartridge to pull it out of the printer. Dispose of the used cartridge properly. Do not take the used cartridge apart or try to refill it. Note: ❏...
  • Page 63 User’s Guide Replacing Ink Cartridges Shake the ink cartridge for 5 seconds 15 times horizontally in approximately 10 cm movements as shown in the following illustration. Place the ink cartridge into the cartridge holder. Push the cartridge until it clicks into place. Note: If Cartridge Check is displayed on the LCD screen, press the OK button to check if the cartridges are installed correctly.

  • Page 64: Maintaining Your Product And Software

    User’s Guide Maintaining Your Product and Software Maintaining Your Product and Software Installing Option Paper Cassette Unit Installing the paper cassette unit Follow the steps below to install the paper cassette unit. Note: This unit is option. “Option” on page 107 &...

  • Page 65: Checking The Print Head Nozzles

    User’s Guide Maintaining Your Product and Software Reconnect all the interface cables and the power cord. Plug the product’s power cord into an electrical outlet. Turn on the product. Enabling the optional cassette on the printer driver To enable the optional cassette, access the printer properties and make the following settings. Windows Access the printer properties.

  • Page 66: Using The Nozzle Check Utility For Mac Os X

    Make sure that no warnings or errors are indicated in the control panel. Make sure that A4-size paper is loaded in the paper cassette. Access the Epson Printer Utility 4. “Accessing the printer driver for Mac OS X” on page 29 &...

  • Page 67: Cleaning The Print Head

    Then run the nozzle check again and repeat the head cleaning if necessary. If print quality has still not improved, contact Epson support. ❏ To maintain print quality, we recommend printing a few pages on a regular basis.

  • Page 68: Using The Head Cleaning Utility For Windows

    Follow the steps below to clean the print head using the Head Cleaning utility. Make sure that no warnings or errors are indicated in the control panel. Access the Epson Printer Utility 4. “Accessing the printer driver for Mac OS X” on page 29 &...

  • Page 69: Aligning The Print Head

    Make sure that no warnings or errors are indicated in the control panel. Make sure A4-size paper is loaded in the paper cassette 1. Access the Epson Printer Utility 4. “Accessing the printer driver for Mac OS X” on page 29 &...

  • Page 70: Using The Control Panel

    User’s Guide Maintaining Your Product and Software Using the control panel Follow the steps below to align the print head using the product control panel. Make sure that no warnings or errors are indicated in the control panel. Make sure that A4-size paper is loaded in the paper cassette 1. Enter Menu from the Home screen.

  • Page 71: Making Network Service Settings

    Making Network Service Settings You can make network service settings such as Epson Connect, AirPrint, or Google Cloud Print using a Web browser on your computer, smartphone, tablet PC, or laptop that is connected to the same network as the product.

  • Page 72: Sharing The Product For Printing

    “Loading Paper into the Paper Cassette” on page 22 & Note: If you are having problems feeding the paper and have a cleaning sheet that came with your Epson genuine paper, load the cleaning sheet in the rear paper feed slot instead of the plain paper.

  • Page 73: Replacing Maintenance Box

    Replace the maintenance box when you are promoted to do so. The Epson Status Monitor, your LCD, or lights on the control panel will advise you when this part needs replacing.
  • Page 74 User’s Guide Maintaining Your Product and Software Confirm that the product is not draining the ink. Remove the replacement maintenance box from the package. Note: Do not touch the green chip on the side of the box. Doing so may prevent normal operation. Push the buttons on either side of the rear unit at the same time, and then pull the unit out.

  • Page 75: Transporting The Product

    User’s Guide Maintaining Your Product and Software Insert the new maintenance box into place as far as it will go. Push the button on either side of the rear unit at the same time, and then reattach the unit. Press the OK button on the control panel. Maintenance box replacement is complete.

  • Page 76: Checking And Installing Your Software

    Check the list of currently installed programs. For Mac OS X Double-click Macintosh HD. Double-click the Epson Software folder in the Applications folder and check the contents. Note: ❏ The Applications folder contains software provided by third parties. ❏ To check that the printer driver is installed, click System Preferences on the Apple menu and then click Print & Scan (for Mac OS X 10.8 or 10.7) or Print &...

  • Page 77: Installing The Software

    Insert the product software disk that came with your product and select the software you want to install on the Software Select screen. If you are using Mac OS X, or if your computer does not have a CD/DVD drive, go to the following Epson website to download and install the software.
  • Page 78 Maintaining Your Product and Software Make sure that the printer is turned off. Insert the printer Software Disc into your CD/DVD drive. Note: If your computer does not have a CD/DVD drive, download the driver from the Epson Web site. http://www.epson.eu/Support (Europe) http://support.epson.net/...
  • Page 79 ❏ Turn off all virus protection programs before installing the printer software. Make sure that the printer is turned on. Insert the printer Software Disc into your CD/DVD drive. Note: If your computer does not have a CD/DVD drive, download the driver from the Epson Web site. http://www.epson.eu/Support (Europe) http://support.epson.net/...

  • Page 80: Installing The Postscript Printer Driver With Mac Os X

    Follow the on-screen instructions for the rest of the installation. When installation is done, click Finish. Installing the PostScript printer driver with Mac OS X Installing the Post Script printer driver Go to the following Epson support website to download and install the driver. http://www.epson.eu/Support (Europe) http://support.epson.net/...

  • Page 81: Computer System Requirements

    & Installing the Printer Driver Insert the printer Software Disc into your computer's CD/DVD drive. Note: If your computer does not have a CD/DVD drive, download the driver from the Epson Web site, and then install it. http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe) If your CD/DVD drive is D:, double-click EP_P6x86.exe in the D:\Driver\PCLUniversal\Win32\ for 32-bit...
  • Page 82 User’s Guide Maintaining Your Product and Software Turn off the product. Disconnect the product’s interface cable from your computer. Do one of the following. Windows 8 and server 2012: Select Desktop, Settings charm, and Control Panel. Windows 7, Vista, and Server 2008: Click the start button and select Control Panel. Windows XP and Server 2003: Click Start and select Control Panel.

  • Page 83: For Mac Os X

    Access the site at: http://www.epson.com Next, select the support section of your local Epson Web site. ❏ To uninstall applications, you must log on to a Computer Administrator account. You cannot uninstall programs if you log on as a limited account user.

  • Page 84: Error Indicators

    Printer Error Turn the product off and then back on. Make sure that no paper is still in the product. If the error still appears, contact Epson Support. Maintenance box is at the end of its service life. Replace the maintenance box.

  • Page 85: Troubleshooting For Printing

    User’s Guide Troubleshooting for Printing Troubleshooting for Printing Diagnosing the Problem Troubleshooting product problems is best handled in two steps: first diagnose the problem, then apply likely solutions until the problem is fixed. The information that you need to diagnose and solve most common problems is provided by online problem solving, the control panel, or the status monitor.

  • Page 86: Checking Product Status

    When you access EPSON Status Monitor 3, the following window appears: Note: ❏ If EPSON Status Monitor 3 does not appear, access the printer driver and click the Maintenance tab and then the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box.
  • Page 87 Troubleshooting for Printing ❏ Current Status: If the ink is low/expended or the maintenance box is nearly full/full, the How to button appears in the EPSON Status Monitor 3 window. Clicking How to displays ink cartridge or maintenance box replacement instructions.

  • Page 88: Paper Jams

    User’s Guide Troubleshooting for Printing You can also use this utility to check the ink cartridge status before printing. EPSON Status Monitor displays the ink cartridge status at the time it was opened. To update the ink cartridge status, click Update.

  • Page 89: Removing Jammed Paper From The Rear Unit

    User’s Guide Troubleshooting for Printing Removing jammed paper from the rear unit Push the buttons on either side of the rear unit at the same time, and then pull the unit out. Carefully remove the jammed paper. Carefully remove the jammed paper. Push the button on either side of the rear unit at the same time, and then reattach the unit.

  • Page 90: Removing Jammed Paper From The Front Cover And The Output Tray

    User’s Guide Troubleshooting for Printing Removing jammed paper from the front cover and the output tray Open the front cover. Remove all of the paper inside, including any torn pieces. Close the front cover. If the jammed paper remains near the output tray, carefully remove the paper. Removing jammed paper from the paper cassette Pull out the paper cassette.

  • Page 91: Preventing Paper Jams

    ❏ For plain paper, do not load paper above the line just under the H arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media.

  • Page 92: Reprinting After A Paper Jam (For Windows Only)

    User’s Guide Troubleshooting for Printing Reprinting after a paper jam (for Windows only) After you cancel the print job because of a paper jam, you can reprint it without reprinting pages that have already been printed. Solve the paper jam. “Paper Jams”...

  • Page 93: Horizontal Banding

    ❏ For best results, use up ink cartridge within six months of opening the package. ❏ Try to use genuine Epson ink cartridges. ❏ Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in the product.

  • Page 94: Incorrect Or Missing Colors

    Epson recommends replacing the ink cartridges. “Replacing an ink cartridge” on page 61 & ❏ Try to use genuine Epson ink cartridges and paper recommended by Epson. Blurry or smeared print ❏ Try to use genuine Epson ink cartridges and paper recommended by Epson.

  • Page 95: Miscellaneous Printout Problems

    User’s Guide Troubleshooting for Printing ❏ Do not touch or allow anything to come into contact with the printed side of paper with a shiny finish. To handle your prints, follow the instructions of the paper. ❏ Run the Nozzle Check utility and then clean any print heads which produced a defective nozzle check result. “Checking the Print Head Nozzles”...

  • Page 96: Printout Has A Slight Slant

    User’s Guide Troubleshooting for Printing ❏ Check the margin settings in your application. Make sure that the margins are within the printable area of the page. “Printable area” on page 102 & ❏ Make sure the printer driver settings are appropriate for the paper size you are using. For Windows, check the Main window.

  • Page 97: Printing Is Too Slow

    ❏ For plain paper, do not load paper above the line just under the H arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media.

  • Page 98: Multiple Pages Feed

    ❏ For plain paper, do not load paper above the line just under the H arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media.

  • Page 99: The Product Does Not Print

    User’s Guide Troubleshooting for Printing The Product Does Not Print All lights are off ❏ Press the P button to make sure the product is on. ❏ Make sure that the power cord is securely plugged in. ❏ Make sure that your outlet works and is not controlled by a wall switch or timer. The control panel or lights are on ❏...

  • Page 100: The Product Does Not Print Correctly

    User’s Guide Troubleshooting for Printing ❏ If you cannot print text data, even when Text detection is set to On from the product, check that the Printing Language is set to PS3. “System Administration Settings” on page 46 & The product does not print correctly ❏...

  • Page 101: Product Information

    User’s Guide Product Information Product Information System Requirements For Windows System PC Interface Windows 8 (32-bit, 64-bit), Windows 7 (32-bit, 64-bit), Vista (32-bit, 64-bit), XP SP1 Hi-Speed USB or higher(32-bit), or XP Professional x64 Edition, Server 2012 , Server 2008 R2 Server 2008 , Server 2003 , and Server 2003 R2...

  • Page 102: Printable Area

    ❏ Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot attest to the quality of any non-Epson brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.
  • Page 103 User’s Guide Product Information Single sheets: Envelopes: Minimum margin Media type Single sheets Envelopes (#10/DL/C6) Envelop (C4) 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) 9.5 mm (0.38 in.) 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) 3.0 mm (0.12 in.)

  • Page 104: Network Interface Specification

    *4The connected device should comply with IEEE802.3az. *5Use a category-5e or higher cable. To prevent risk of radio frequency interference, we recommend using an STP (Shielded Twisted Pair) cable. Mechanical WF-5110 Series Storage Dimensions Width: 461 mm (18.1 inches) Depth: 422 mm (16.6 inches) Height: 284mm (11.2 inches)

  • Page 105: Electrical

    Height: 383 mm (15.1 inches) Approx. 11.4 kg (25.1 lb) without the ink cartridges and the power cord. Weight * With the output tray extension extended. Electrical WF-5110 Series 100-240 V Model Input voltage range 90 to 264 V Rated frequency range...

  • Page 106: Environmental

    Manufacture: Askey Computer Corporation Type: WLU6117-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.

  • Page 107: Interface

    EN60950-1 For European users: We, Seiko Epson Corporation, hereby declare that the equipment Model B561A and B561B are in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg, Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.

  • Page 108: Font Information

    User’s Guide Product Information Font Information Font information for the WF-5190 Series only. Available fonts The fonts provided with the printer are shown below, according to the Printing Language mode. PS 3 mode Font Name Albertus, Albertus Italic, Albertus Light AntiqueOlive Roman, AntiqueOlive Italic, AntiqueOlive Bold, AntiqueOlive Compact Apple Chancery ITC AvantGarde Gothic Book, ITC AvantGarde Gothic Book Oblique, ITC AvantGarde Gothic Demi, ITC AvantGarde Gothic Demi...

  • Page 109: Pcl5 Mode

    User’s Guide Product Information Font Name Marigold Monaco ITC Mona Lisa Recut New Century Schoolbook Roman, New Century Schoolbook Italic, New Century Schoolbook Bold, New Century Schoolbook Bold Italic New York Optima, Optima Italic, Optima Bold, Optima Bold Italic Oxford Palatino Roman, Palatino Italic, Palatino Bold, Palatino Bold Italic Stempel Garamond Roman, Stempel Garamond Italic, Stempel Garamond Bold, Stempel Garamond Bold Italic Symbol...
  • Page 110 User’s Guide Product Information Font Name Family HP Equivalent Symbol Set Ribbon 131 Coronet Clarendon 701 Clarendon Condensed Swiss 742 Medium, Bold, Italic, Bold Italic Univers Swiss 742 Condensed Medium, Bold, Italic, Bold Italic Univers Condensed Incised 901 Medium, Bold, Italic Antique Olive Aldine 430 Medium, Bold, Italic, Bold Italic...

  • Page 111: Pcl6 Mode

    User’s Guide Product Information Bitmap Font Font Name Symbol Set Line Printer OCR/BarCode Bitmap Font Font Name Family Symbol Set OCR A OCR B Code39 9.37cpi, 4.68cpi EAN/UPC Medium, Bold Note: Depending on the print density, or on the quality or color of the paper, OCR A, OCR B, Code39, and EAN/UPC fonts may not be readable.

  • Page 112: Introduction To Symbol Sets

    User’s Guide Product Information Font Name Family HP Equivalent Symbol Set Swiss 721 SWM Medium, Bold, Italic, Bold Italic Arial Dutch 801 SWM Medium, Bold, Italic, Bold Italic Times New Swiss 721 SWA Medium, Bold, Oblique, Bold Helvetica Oblique Swiss 721 Narrow SWA Medium, Bold, Oblique, Bold Helvetica Narrow Oblique...

  • Page 113: In The Pcl5 Mode

    User’s Guide Product Information Note: Since most software handles fonts and symbols automatically, you will probably never need to adjust the printer’s settings. However, if you are writing your own printer control programs, or if you are using older software that cannot control fonts, refer to the following sections for symbol set details.
  • Page 114 User’s Guide Product Information Symbol Set Name Attribute Font Classification Windows 3.1 Latin 2 Pc1004 ISO 8859/15 Latin 9 PC-8 Turkish Windows 3.0 Latin 1 PS Text PC-8, Code Page 437 PC-8, D/N, Danish/ Norwegian MC Text PC-850, Multilingual Ventura International PcEur858 Ventura US Pi Font...

  • Page 115: In The Pcl6 Mode

    User’s Guide Product Information Symbol Set Name Attribute Font Classification Hebrew7 ISO 8859/8 Hebrew Hebrew8 PC-862, Hebrew PC-862, Hebrew Arabic8 HPWARA PC-864, Arabic Symbol Wingdings 579L ZapfDigbats OCR A OCR B OCR B Extension Code3-9 EAN/UPC In the PCL6 Mode Symbol Set Name Attribute Font Classification...
  • Page 116 User’s Guide Product Information Symbol Set Name Attribute Font Classification Legal ISO 8859-2 Latin 2 ISO Spanish Roman-9 PS Math ISO 8859-9 Latin 5 Windows 3.1 Latin 5 Microsoft Publishing ISO 8859/10 Latin 6 DeskTop Math-8 Roman-8 Windows 3.1 Latin 2 Pc1004 ISO 8859-15 Latin 9 PC-Turkish...
  • Page 117 User’s Guide Product Information Symbol Set Name Attribute Font Classification PC-755 Wingdings 18540 Symbol ZapfDigbats PC-866, Cyrillic Greek8 Windows Greek Windows Cyrillic PC-851, Greek ISO 8859/5 Cyrillic PC-8, Greek ISO 8859/7 Greek PC-866 UKR Hebrew7 ISO 8859/8 Hebrew Hebrew8 PC-862, Hebrew Arabic8 HPWARA PC-864, Arabic...

  • Page 118: Where To Get Help

    Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.

  • Page 119: Help For Users In Europe

    User’s Guide Where To Get Help Help for Users in Europe Check your Pan-European Warranty Document for information on how to contact Epson support. Help for Users in Taiwan Contacts for information, support, and services are: World Wide Web (http://www.epson.com.tw) Information on product specifications, drivers for download, and products enquiry are available.

  • Page 120: Help For Users In Australia

    Epson Helpdesk Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.

  • Page 121: Index

    Advanced Setup................47 printable area................103 Aligning print head................69 Epson Anti-Copy Pattern printing............40 paper.....................18 Auto Error Solver................46 Epson Connect................10 Auto Paper Ejection................48 Epson Connect Services..............47 Auto Select Settings................46 Error messages................84 Error Notice..................46 Error Sheet..................50 Errors print....................85 Banding....................93 Binary....................50 Binding Margin................48 Blank pages..................96 Blurry prints..................94...
  • Page 122 BK printing..................57 Pages per sheet printing..............39 BK printing in Mac..............59 Paper BK printing in Windows............57 Epson special paper..............18 checking ink cartridge status in Mac OS X......55 feeding problems................97 checking ink cartridge status in Windows......54 jams....................88 checking ink cartridge status using the control panel...56 loading..................22, 25...
  • Page 123 User’s Guide Index contacting Epson..............118 Supply Status Sheet.................45 diagnosing..................85 Symbol Set..................49 incorrect characters..............95 Symbol sets incorrect colors................94 introduction................112 margins..................95 PCL6 mode................115 mirror image................96 System Administration..............45 paper feeding................97 System requirements..............101 paper jams..................88 print....................85 print speed...................97 product does not print...............99 Technical support.................118 smeared prints...............94, 96...

This manual is also suitable for:

Wf-5190Wf-5191

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