About Event Id - Epson EH-TW5650 User Manual

Troubleshooting
Slideshow does not start
Check
Is the USB storage device using a security
function?

About Event ID

Check the event ID and perform the remedy given below. If you cannot find the event ID in the table or resolve
the problem, contact your local dealer or the nearest Epson repair center.
Epson Projector Contact List
s
Event ID
0020 A Screen Mirroring communication error oc-
0026 curred.
0032
0036
0037
0021 Failed to startup Screen Mirroring.
0022 Screen Mirroring communication is unstable.
0027
0028
0029
0030
0031
0035
0023 Failed to connect.
0024
0025
0038 Wireless LAN system mismatch.
0042
0041 Failed to connect.
0043 The video format is not supported.
0432 Failed to start the network software.
0435
0433 An image that was transferred cannot be re-
produced.
0434 Network communication is unstable.
0481
0482
0485
You may not be able to use USB storage devices that incorporate
security functions.
Cause
89
Remedy
Remedy
Restart the projector and network software.
Restart the projector.
Check the network communication status, and
reconnect after waiting for a while.
If you see the PIN entry screen on your com-
puter, enter the PIN code displayed on the
Screen Mirroring standby screen or at the bot-
tom right of the projected image. If this does
not solve the problem, restart the projector and
the connected devices, and then check the
connection settings.
Check the wireless LAN system for the mobile
device and the projector, and then reconnect.
Delete the connection information for the pro-
jector that is stored on the computer, and then
reconnect.
Change the resolution of the mobile device,
and then reconnect. Or change the Adjust Im-
age Quality for the projector, and then recon-
nect.
Restart the projector.
Restart the network software.
Check the network communication status, and
reconnect after waiting for a while.