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Summary of Contents for Epson EH-TW5800
- Page 1 User's Guide...
- Page 2 Organization of the Guide and Notations in the Guide Using Each Guide The guides for this projector are organized as shown below. Safety Instructions Contains information on using the projector safely, as well as a support and service guide, troubleshooting check lists, and so on. Make sure you read this guide before using the pro- jector.
- Page 3 Organization of the Guide and Notations in the Guide Notations Used in This Guide Safety Indications The documentation and the projector use graphical symbols to show how to use the projector safely and avoid injury to persons or property. The following shows the symbols and their meanings. Make sure that you understand these caution symbols before reading this guide.
- Page 4 Adjusting the Position of the Image (Lens Shift) (EH-TW5800 Only) ..... . 28 Control Panel ......8 Correcting Keystone Distortion .
- Page 5 Indicator status during an error/warning ..57 EH-TW5800/EH-TW5700 ....81 Indicator status during normal operation ..59...
- Page 6 Contents List of Safety Symbols ....84 Glossary ......86 General Notes .
- Page 7 Introduction Projector Features Equipped with High-quality Image Resolution Optimized for Full HD • You can play fast moving images smoothly using frame interpolation. s p.36 • You can project clear images that are rich in texture by using the noise reduction and detail enhancement features. p.35 New Gaming Features that will Change the Way You Enjoy Games •...
- Page 8 Introduction Part Names and Functions Front/Top EH-TW5700 Name Function a Lamp cover Open when replacing the projector's lamp. p.72 b A/V mute slide lever Slide the knob to open and close the lens cover. By closing during projection you can hide the image and audio. p.32 c Air exhaust vent Exhaust vent for air used to cool the projector internally.
- Page 9 Introduction Name Function i Air filter cover When replacing the air filter, open this cover and remove the air filter. p.72 j Security slot ( The security slot compatible with the MicroSaver security system manufac- tured by Kensington. For more details, visit the homepage of Kensington at http://www.kensington.com/.
- Page 10 Introduction Name Function d Temperature indicator Flashes orange if the internal temperature is too high. Shows the projector's errors through a combination of other indicators lit and flashing. p.57 e [HDMI] button Changes to the image from the HDMI port. p.26 •...
- Page 11 Introduction Name Function f Storage space cover Remove the cover when connecting or removing a streaming media player. p.76 g Speaker The projector's built-in speaker. Outputs audio. Base Name Function a Ceiling mount fixing Attach the optional ceiling mount here when suspending the projector from a ceiling.
- Page 12 Introduction Remote Control Projector remote control Remote control for operating the projector and Android TV Unless stated otherwise, this guide describes operations for the projector remote control. Name Function a Standby button Turns the projector on or off. p.25 b Esc button Closes the current function.
- Page 13 Introduction Name Function h Keystone button Corrects distortion in the image. p.29 i Mic button Allows you to operate Android TV using voice commands. When you press this button, the microphone on the remote control starts listening for voice commands. j Source button Changes to the image from each input port.
- Page 14 Introduction Name Function a Standby button Turns Android TV on or off. b Up/Down/Left/Right Selects the Android TV menu items. buttons c Enter button Confirms the current Android TV menu item and moves to the next level. d Esc button Press while Android TV is displayed to return to the previous menu level.
- Page 15 Correct distortion in the image using the horizontal keystone adjuster or H/V-Keystone p.29 • Adjust the position of the projected image using lens shift (EH-TW5800 only ) p.28 Installing the projector horizontally by adjusting the height of either side If the projector is tilted, the projected image is also tilted.
- Page 16 Failure to install the ceiling mount and projector may cause the projector to fall. Be sure to use the specific Epson mount that supports this projector, and secure it to all of the projector's ceiling mount fixing points. Also, make sure you secure the projector and the mount using wire and so on that is strong enough to hold their weight.
- Page 17 Preparing Placing on a table and projecting You can install the projector on a table in your living room or on a low shelf to project images. Suspending from the ceiling and projecting You can suspend the projector from the ceiling with the optional ceiling mount to project images. When suspending from the ceiling and projecting, set Projection to Front/Ceiling or Rear/ Ceiling.
- Page 18 Projection distance from the projector to the screen Height from the center of the lens to the bottom edge of the projected image Center of the lens Unit: cm EH-TW5800 16:9 Screen Size Projection distance (A) Lens shift maximum values (B)
- Page 19 Preparing Unit: cm EH-TW5700 16:9 Screen Size Minimum Maximum (Wide) (Tele) 60" 133 x 75 80" 177 x 100 100" 221 x 125 150" 332 x 187 200" 443 x 249 250" 553 x 311 332" 735 x 413 1094 * Lens shift is not supported.
- Page 20 Preparing Installation example (with 16:9 screen size, 100", and the EH-TW5800) Side view Overhead view...
- Page 21 Preparing Connecting a Device Attention • Make cable connections before connecting to a power outlet. • Check the shape of the cable's connector and the shape of the port, and then connect. If you force a connector of a different shape into the port, it could cause damage and a malfunction to occur. Connecting Video Equipment To project images from DVD/Blu-ray players, connect to the projector using an HDMI cable (commercially available).
- Page 22 Preparing Use the up and down buttons to select Projector, and then press the [Enter] button to confirm the selection. Display menus in the order Settings - Bluetooth - Bluetooth Audio. Use the up and down buttons to select On, and then press the [Enter] button to confirm the selection.
- Page 23 Preparing 2.4 GHz band (2.402 to 2.480 GHz) Frequency used ® ™ SBC, Qualcomm aptX audio Supported codecs Warning • Electromagnetic interference may cause medical equipment to malfunction. Before using the device, make sure there is no medical equipment in the vicinity. •...
- Page 24 Preparing Preparing the Remote Control Installing the Remote Control Batteries Attention • Check the positions of the (+) and (-) marks inside the battery holder to ensure the batteries are inserted the correct way. • You cannot use other batteries except for AAA size manganese or alkaline. Remove the battery cover.
- Page 25 Preparing Remote Control Operating Range Operating range (left to right) Operating range (top to bottom) 30° 30° 15° 30° 15° 15° 30° 30° 30° 15°...
- Page 26 Basic Operations Projecting Images Turning On the Projector Connect the equipment to the Turn on the connected equipment. projector. Connect the power cord supplied. Press the standby button on the remote control or the control panel to turn on the projector. Warning Remote control Control panel...
- Page 27 Basic Operations • This projector provides a Child Lock function to prevent children from accidentally turning the power on and a Control Panel Lock function to prevent accidental operations and so on. Settings - Lock Setting - Child Lock/Control Panel Lock p.52 •...
- Page 28 30 minutes or more after starting to project the images. Adjusting the Focus Adjust the focus using the focus adjuster or the focus ring. EH-TW5800 EH-TW5700 Adjusting the Projection Size (Adjust Zoom) Adjust the size of the projected image using the zoom adjuster or the zoom ring.
- Page 29 Adjusting the Position of the Image (Lens Shift)(EH-TW5800 Only) If the projector cannot be installed directly in front of the screen, you can adjust the position of the image by using lens shift.
- Page 30 • When correcting distortion, rotate the lens shift dial to adjust the lens position to the top edge. If the lens position is incorrect, the projection screen may be warped (EH-TW5800 only). Correct automatically (Auto V-Keystone) When the projector detects that it is tilted during projection, Auto V-Keystone automatically corrects any vertical keystone distortion.
- Page 31 Basic Operations Press the up or down button to display the V-Keystone/H-Keystone gauges. When the gauges are displayed, press the up and down buttons to perform vertical correction, and press the left and right buttons to perform horizontal correction. When the top or bottom is too wide When the left or right is too wide •...
- Page 32 Basic Operations Press the up/down/left/right buttons Repeat steps 3 and 4 as needed to to adjust the shape of the image as adjust any remaining corners. necessary. Press the [Enter] button to return to the area selection screen. When you are finished, press the [Esc] button.
- Page 33 Basic Operations Adjusting the Volume You can adjust the volume by using the volume buttons on the remote control or on the control panel. Remote control Control panel • You can also adjust the volume from the Configuration menu. Settings - Sound - Volume p.52 •...
- Page 34 Adjusting the Image Adjusting the Image Selecting the Projection Quality (Color Mode) You can obtain the optimum image quality to suit your surroundings when projecting. The brightness of the image varies depending on the mode selected. Press the [Menu] button to display menus in the order Image - Color Mode. Remote control Control panel Use the up and down buttons to select a mode, and then press the [Enter] button to confirm...
- Page 35 Adjusting the Image Use the up and down buttons to select the aspect mode, and then press the [Enter] button to confirm the selection. Auto may not be available depending on the type of input signal. By normally selecting Auto, the optimum aspect is used to display the input signal. Change the setting if you want to use a different aspect.
- Page 36 Adjusting the Image Adjusting Image Resolution (Image Enhancement) You can adjust the resolution of the image using the Image Enhancement function. The following contents can be adjusted. Select the settings prepared in advance as the settings for Noise Re- Image Preset Mode duction, MPEG Noise Reduction, and Detail Enhancement.
- Page 37 Adjusting the Image Press the [Menu] button to display Use the up and down buttons to select the item, and then press the [Enter] menus in the order Image - Auto Iris. button to confirm the selection. Remote control Control panel Depending on the image, you may hear the Auto Iris operating, but this is not a malfunction.
- Page 38 Adjusting the Image • This does not support 3D images. • When Image Processing is set to Fast, Noise Reduction, MPEG Noise Reduction, and Frame Interpolation are fixed at Off.
- Page 39 Adjusting the Image Adjusting the Color Adjusting the Color Temp. Adjusts the tint for the images. Make adjustments if the image is a little too blue or too red and so on. Press the [Menu] button to display Use the left and right buttons to make menus in the order Image - White adjustments.
- Page 40 Adjusting the Image Adjusting Hue, Saturation, and Brightness You can adjust the hue, saturation, and brightness for each of the R (red), G (green), B (blue), C (cyan), M (magenta), and Y (yellow) colors. Adjusts the overall color of the image to be blue, green, or red. Saturation Adjusts the overall vividness of the image.
- Page 41 Adjusting the Image Adjusting the Gamma You can adjust slight coloration differences that may occur due to the device being used when the image is displayed. You can set it by using one of the following methods. • Select and adjust the correction value •...
- Page 42 Adjusting the Image Adjust using the gamma adjustment graph Select a tone point on the graph and make adjustments. Press the [Menu] button to display Use the up and down buttons to adjust the brightness, and then press menus in the order Image - Advanced - Gamma - Custom.
- Page 43 Adjusting the Image Viewing the Image at the Saved Image Quality (Memory Function) Saving a Memory By using the memory function, you can register settings for Image from the Configuration menu, and then load them when necessary. Make the settings or adjustments you Use the up and down buttons to select want to register.
- Page 44 Adjusting the Image Loading, Deleting, and Renaming a Memory You can load, delete, and rename registered memories. Press the [Menu] button to display Select the target function on the menus in the order Settings - screen displayed. Memory. Remote control Control panel Function Explanation...
- Page 45 Useful Functions Enjoying 3D Images Preparing to View 3D Images To view 3D images, be sure to prepare a pair of commercially available 3D Glasses with an active shutter system that supports radio waves (RF/Bluetooth) communication system in advance. Check the following before viewing 3D images. •...
- Page 46 Useful Functions • If you are using a device or cable that does not support 3D images, 3D projection cannot be performed. • For details on 3D format settings on the AV device, see the documentation supplied with the AV device. •...
- Page 47 Useful Functions Caution Watching 3D Images • How a 3D image is perceived varies depending on the individual. Stop using the 3D function if you feel strange or cannot see in 3D. Continuing to view the 3D images could cause you to feel unwell. •...
- Page 48 Useful Functions Using the HDMI Link Function HDMI Link Function When an AV device that meets the HDMI CEC standards is connected to the projector's HDMI port, you can perform linked operations such as linked power on and volume adjustment for the AV amplifier from one remote control.
- Page 49 Useful Functions Function Explanation Power Off Link When Power Off Link is set to On, when the projector is turned off, the connected devices are also turned off. • This only works when the connected device's CEC power link function is enabled. •...
- Page 50 Configuration Menu Configuration Menu Functions Configuration Menu Operations On the Configuration menu, you can make adjustments and settings for Signal, Image, Input Signal, and so on. Press the [Menu] button. Use the up and down buttons to select the sub menu on the right, and then Remote control Control panel press the [Enter] button to confirm the...
- Page 51 Configuration Menu Configuration Menu Table If there is no image signal being input, you cannot adjust items related to the Image or Signal in the Configuration menu. Note that the items displayed for the Image, Signal, and Info vary depending on the image signal being projected.
- Page 52 Configuration Menu Function Menu/Settings Explanation Power Con- Normal, ECO You can set the lamp brightness to one of two settings. sumption Select ECO if the images being projected are too bright. When ECO is selected, pow- er consumption during projection decrea- ses, and fan rotation noise is reduced.
- Page 53 Configuration Menu Function Menu/Settings Explanation Advanced Video Range Auto, Limited When set to Auto, the video level for the DVD (16-235), Full input signal is automatically detected and set. (0-255) If you experience under or overexposure when set to Auto, set the video level of the projector to match that of the DVD/Blu-ray disc player's video level.
- Page 54 Configuration Menu Function Menu/Settings Explanation HDMI Link Device Connections - Displays a list of devices connected to the HDMI ports. HDMI Link On, Off Enables or disables the HDMI Link function. Audio Out Device Projector, AV Sys- Selects which device outputs audio. p.47 Power On Link Off, Bidirectional,...
- Page 55 Configuration Menu Function Menu/Settings Explanation Memory Load Memory Memory1 to Memo- Loads the settings saved in Save Memory to ad- ry10 just the image. Save Memory Memory1 to Memo- Saves the settings made in Image to a memory. ry10 Erase Memory Memory1 to Memo- Erases a saved memory.
- Page 56 Configuration Menu Function Menu/Settings Explanation Operation Direct Power On, Off Sets up the projector so that projection starts as soon as the power cord is plugged in without any button operations. Note that when this is set to On, projection starts if power is restored after a blackout or other power outage and the power cord is still plugged into the projector.
- Page 57 Configuration Menu Reset menu Function Explanation Reset Lamp Hours Resets the cumulative lamp hours to 0 H. Reset when you replace the lamp. Reset Memory Resets all items for Memory to their default settings. Reset All Config Resets all items in the Configuration menu to their default settings. The following items are not reset to their defaults: Memory, Lamp Hours, and Language.
- Page 58 Troubleshooting Problem Solving Reading the Indicators You can check the status of the projector from the flashing and lit status indicator, standby indicator, lamp indicator, and temperature indicator on the control panel. Refer to the following table to check the projector's status and how to remedy problems shown by the indicators.
- Page 59 Indicators Status Remedy Internal Error The projector has malfunctioned. Remove the power plug from the electrical outlet, and con- tact your local dealer or the nearest Epson repair center. Epson Projector Contact List (blue) (orange) Fan Error Sensor Error (blue)
- Page 60 If turning the power back on does not clear the problem, stop using the projector and remove the power plug from the electrical outlet. Contact your local dealer or the nearest Ep- Epson Projector Contact List son repair center. s •...
- Page 61 Troubleshooting When the Indicators Provide No Help Check the problem Check the following table to see if your problem is mentioned, and go to the appropriate page for information on handling the problem. Problem Page Problems relating to im- No images appear p.61 ages Projection does not start, the projection area is completely black, or...
- Page 62 Troubleshooting Problems relating to images No images appear Check Remedy Is the power turned on? Press the standby button on the remote control or the control panel. Is the power cord connected? Connect the power cord. Are the indicators switched off? Disconnect and then reconnect the projector's power cord.
- Page 63 Troubleshooting "No Signal" is displayed Check Remedy Are the cables connected correctly? Check that all the cables required for projection are securely connected. p.20 Is the correct image input port selected? Press the source button on the remote control or the [Home]/ [HDMI] button on the control panel to switch between input im- ages.
- Page 64 Troubleshooting Check Remedy Is an extension cable being used? If an extension cable is used, electrical interference may affect the signals. (Only when projecting computer image sig- Set the computer so that the signals being output are compatible nals) with the projector. p.78 Is the correct resolution selected? Part of the image is truncated (large) or small...
- Page 65 Turn off the projector, and then disconnect and reconnect the power cord is touched? projector's power cord. If the problem continues, stop using the projector, remove the power plug from the electrical outlet, and contact your local dealer or the nearest projector information Epson Projector Contact List center.
- Page 66 Troubleshooting Check Remedy Are the lamp cover and lamps installed cor- If the lamp or lamp cover is installed incorrectly, the projector rectly? cannot be turned on. Check how it is installed. p.72 Problems with the remote control The remote control does not respond Check Remedy Is the remote control light-emitting area...
- Page 67 Troubleshooting Check Remedy Is a 3D image being projected? If the projector is projecting a 2D image, or if an error occurs on the projector that prevents the 3D image from being projected, you cannot view 3D images even if you are wearing the 3D Glasses.
- Page 68 Troubleshooting Check Remedy Was a new device connected, or was the con- If the CEC function for a connected device needs to be set again, nection changed? for example when a new device is connected or the connection is changed, you may need to restart the device. Are many multi-media players connected? Up to 1 multi-media player that meets the HDMI CEC standards can be connected at the same time.
- Page 69 Troubleshooting Check Remedy Can you perform screen operations using the If you cannot perform operations, restart the projector. remote control or the control panel?
- Page 70 Press the standby button on the Remove any dust on the air filter by remote control or the control panel to using a vacuum cleaner from the front turn off the power, and then side. disconnect the power cord. For EH-TW5800 (ELPAF55)
- Page 71 Maintenance Press the standby button on the Remove any dust remaining on the air remote control or the control panel to filter by using a vacuum cleaner from turn off the power, and then the front side. disconnect the power cord. Open the air filter cover.
- Page 72 Lamp replacement period • When the following message is displayed when projection starts: It is time to replace your lamp. Please contact your Epson projector reseller or visit www.epson.com to purchase." • When the projected image gets darker or starts to deteriorate.
- Page 73 Maintenance Replacing Consumables Replacing the air filter Dispose of used air filters properly in accordance with your local regulations. Filter frame: ABS (ELPAF54)/Polypropylene (ELPAF55) Filter: Polyurethane foam (ELPAF54)/Polypropylene (ELPAF55) Press the standby button on the Install the new air filter. remote control or the control panel to Slide in the air filter until it clicks into place.
- Page 74 We recommend the use of genuine EPSON option lamps. The use of non-genuine lamps may affect projection quality and safety. Any damage or malfunction caused by the use of non-genuine lamps may not be covered by Epson's warranty. Press the standby button on the Remove the old lamp.
- Page 75 Maintenance Replace the lamp cover. Tighten the lamp cover fixing screw. Slide the cover back into place. Warning Do not disassemble or remodel the lamp. If a modified or disassembled lamp is installed in the projector and used, it could cause a fire, electric shock, or an accident. Caution •...
- Page 76 Maintenance Use the left and right buttons to select Yes, and then press the [Enter] button to execute. The lamp hours are reset.
- Page 77 Maintenance Disconnecting a Streaming Media Player Remove the cover. Pull out the streaming media player, and disconnect the USB power cable. Disconnect the HDMI cable. Remove the storage space cover. Attention • When using the projector, make sure you connect the built-in streaming media player. •...
- Page 78 Appendix Optional Accessories and Consumables The following optional accessories and consumables are available for purchase if required. This list of optional accessories and consumables is current as of February 2020. Details of accessories are subject to change without notice. Varies depending on country of purchase. Optional Items Name Model No.
- Page 79 Appendix Supported Resolutions If the projector receives higher resolution signals than the resolution of the projector panel, the image quality may be degraded. The projector supports signals marked with a check symbol. Signal For- Resolution V Sync Dotclk HDMI (Dot) (Hz) (MHz) YCbCr...
- Page 80 Appendix Signal For- Resolution V Sync Dotclk HDMI (Dot) (Hz) (MHz) YCbCr 4:4:4 4:2:2 4:2:0 10, 12 10, 12 10, 12 10, 12 HDTV (1080p) 1920 1080 74.250 HDTV (1080p) 1920 1080 29.97 74.176 HDTV (1080p) 1920 1080 74.250 HDTV (1080p) 1920 1080 148.500 HDTV (1080p) 1920...
- Page 81 Appendix Signal For- Resolution V Sync Dotclk 3D Format HDMI (Dot) (Hz) (MHz) YCbCr 4:4:4 4:2:2 10, 12 10, 12 10, 12 HDTV (1080i) 1920 1080 148.500 Frame Pack- 74.250 Side by Side 74.250 Top and Bot- HDTV (1080p) 1920 1080 148.500 Frame Pack-...
- Page 82 Appendix Specifications EH-TW5800/EH-TW5700 Product name EH-TW5800 EH-TW5700 Appearance 309 (W) x 107 (H) x 308 (D) mm (not including adjustable foot) Panel size 0.61" wide Polysilicon TFT active matrix Display method Resolution 1920 (W) x 1080 (H) x 3 Focus adjustment...
- Page 83 Appendix Angle of tilt If you use the projector tilted at an angle of more than 10°, the projector could be damaged or it may lead to an accident.
- Page 84 Appendix Appearance Units: mm 102.5 *1: EH-TW5800 *2: EH-TW5700 Center of lens Distance from center of lens to suspension bracket fixing point 142.4 99.6 LENS 140.5 132.5...
- Page 85 Appendix List of Safety Symbols The following table lists the meaning of the safety symbols labeled on the equipment. Symbol mark Approved stand- Meaning ards IEC60417 "ON" (power) No.5007 To indicate connection to the mains. IEC60417 "OFF" (power) No.5008 To indicate disconnection from the mains. IEC60417 Standby No.5009...
- Page 86 Appendix Symbol mark Approved stand- Meaning ards IEC60417 Alternating current No.5032 To indicate on the rating plate that the equipment is suitable for alternating current only; to identify relevant terminals. IEC60417 Direct current No.5031 To indicate on the rating plate that the equipment is suitable for direct current only;...
- Page 87 Appendix Glossary This section briefly explains the difficult terms that are not explained in context in the text of this guide. For details, refer to other commercially available publications. The ratio between an image's length and its height. Screens with a horizontal:vertical ratio Aspect Ratio of 16:9, such as HDTV screens, are known as wide screens.
- Page 88 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
- Page 89 Appendix Warning Labels Warning • This product comes with warning labels. • As with any bright source, do not stare into the beam, RG2 IEC/EN 62471-5:2015. Disposal Caution Do not disassemble the projector when disposing of it. Dispose of the projector in accordance with your country’s regulations or local regulations.
- Page 90 Appendix General Notice "EPSON" is a registered trademark of Seiko Epson Corporation. "EXCEED YOUR VISION" and "ELPLP" are registered trademarks or trademarks of Seiko Epson Corporation. iPad, iPhone, Mac ,OS X, and iOS are trademarks of Apple Inc. HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
- Page 91 Supplier's DECLARATION of CONFORMITY According to 47CFR, Part 2 and 15 Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers Epson America, Inc. Located at: 3131 Katella Avenue, Los Alamitos, CA Tel:...
- Page 92 Index 3D brightness ..........51 Detail Enhancement ........50 3D display ............51 Detail enhancement ........35 3D format ............51 Direct power on ..........55 3D Glasses ............45 Display ............... 54 3D images ............44 Display background ........54 3D setup ............
- Page 93 Index Replacing the air filter ........72 Replacing the lamp ........72 Lamp cover ..........7, 73 Reset ..........51, 52, 54, 55 Lamp cover fixing screw ......73 Reset all config ..........56 Lamp hours ............55 Reset lamp hours ........56, 74 Lamp replacement period ......