Dell Alienware 310H User Manual

Stereo gaming headset


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Alienware 310H Stereo Gaming
User Guide
Headset Model: AW310H
Regulatory Model: HS2001


Table of Contents

Summary of Contents for Dell Alienware 310H

  • Page 1 Alienware 310H Stereo Gaming Headset User Guide Headset Model: AW310H Regulatory Model: HS2001...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3: Table Of Contents

    Contents What‘s in the box....... .5 Features ........6 Headset .
  • Page 4 Warranty information ......15 Limited warranty and return policies ... . .15 For U.S.
  • Page 5: What's In The Box

    What‘s in the box Alienware 310H Stereo Audio cable Gaming Headset (with microphone mute and volume control) Y-cable with audio and Documents microphone connectors (0.15 m) NOTE: The documents shipped with your headset may vary depending on the region. What‘s in the box...
  • Page 6: Features

    Features Headset Ear pads 3.5 mm audio port Retractable boom microphone Audio cable Microphone mute switch Volume control wheel Features │...
  • Page 7: Setting Up Your Headset

    Setting up your headset Connecting the headset to your computer using the audio cable and Y-cable To connect the headset to your computer using the audio cable, you have to attach it with a Y-cable. The Y-cable has two 3.5 mm plugs. 1.
  • Page 8: Configuring The Headset

    Configuring the headset Connect the headset to your computer using the audio cable and the Y-cable. Once the headset is detected, it is ready to use. Setting up your headset │...
  • Page 9: Using The Headset

    Using the headset Adjusting the headset Adjust the ear pads to find an optimal fit for your head. When using the retractable microphone, position it approximately two centimeters away from your mouth. The earcups can be rotated to wear the headset around the neck comfortably, or for easier storage.
  • Page 10: Adjusting The Volume

    Adjusting the volume Use the volume control wheel on the audio cable to adjust the speaker volume. Scroll the volume control wheel up to increase the volume, or down to decrease the volume. Muting/unmuting the microphone Slide the microphone mute switch on the audio cable down to mute the microphone.
  • Page 11: Replacing The Ear Pads

    Replacing the ear pads The ear pads can be removed and replaced, if necessary. To remove the ear pads, hold the ear pads firmly and rotate counter-clockwise, and then pull the ear pads away from the headset. To replace the ear pads, fit them around the edges of the earcup firmly and rotate them into position.
  • Page 12: Specifications

    Specifications General Model number AW310H Physical characteristics Weight (headset only) 345 (+/- 5) g Dimensions (headset 217.50 mm x 202 mm x 104 mm only) Washable item None (general cleaning with damp cloth) Environmental Operating temperature 5°C to 40°C (41°F to 104°F) Storage temperature -5°C to 45°C (23°F to 113°F) Operating humidity...
  • Page 13: Troubleshooting

    Troubleshooting Problems Possible solutions Headset has no sound • Ensure that the headset is connected to the computer using an audio cable with the Y-cable, or the smartphone or tablet using an audio cable. • Try using the headset on another computer, smartphone, or tablet.
  • Page 14 Problems Possible solutions Unbalanced sound in the Check the computer Volume Balance is set headset correctly. - Right-click the speaker icon on the system tray in your computer. - Select Sounds and select Playback tab. - Double-click on speakers, and select the Levels tab.
  • Page 15 If purchased together with a Dell computer, it will follow the system warranty. For U.S. customers: This purchase and your use of this product are subject to Dell’s end user agreement, which you can find at This document contains a binding arbitration clause.

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