Consumer Warranty - Rinnai RLX94i Installation And Operation Manual

Limited Warranty for Luxury Series RL75, RL94, RLX94i
What is covered?
The Rinnai Standard Limited Warranty covers any defects in materials or workmanship when the product is
installed and operated according to Rinnai written installation instructions, subject to the terms within this
Limited Warranty document. This Limited Warranty applies only to products that are installed correctly.
Improper installation may void this Limited Warranty. In order for this warranty to apply, it is required that you
use a licensed professional who has attended a Rinnai installation training class before installing this water
heater. This Limited Warranty coverage as set out in the table below extends to the original purchaser and
subsequent owners, but only while the product remains at the site of the original installation. This Limited
Warranty only extends to the first / original installation of the product and terminates if the product is moved or
reinstalled at a new location.
How long does coverage last?
Item
Heat Exchanger
All Other Parts and Components
Reasonable Labor
[1] Period of coverage is reduced to 3 years from date of purchase when used as a circulating water heater within a hot water circulation
loop, where the water heater is in series with a circulation system and all circulating water flows through the water heater, and
where an on-demand recirculation system is not incorporated.
On-demand recirculation is defined as a hot water recirculating loop or system that utilizes existing hot and cold lines or a dedicated
return line, and only activates when hot water is used. It can be activated by a push button, motion sensor, or voice activation but
not by a temperature sensor. A timer added to a standard recirculating pump is not considered as on-demand.
[2] Period of coverage is reduced to 5 years from date of purchase if the Rinnai water heater temperature setting exceeds 160° F (71°C).
[3] Labor coverage is extended to 5 years in residential applications and to 2 years in commercial applications if the product is registered
within 30 days (except registration is not required in California and Quebec) and/or if the other conditions above in the Residential
Applications and Commercial Applications sections are satisfied.
NOTE: The integrated controller on indoor models has a 1 year warranty on parts.
What will Rinnai do?
Rinnai will repair or replace the covered product or any part or component that is defective in materials or
workmanship as set forth in the above table. Rinnai will pay reasonable labor charges associated with the repair
or replacement of any such part or component during the term of the labor warranty period. All repair parts
must be genuine Rinnai parts. All repairs or replacements must be performed by a licensed professional that is
properly trained, state qualified or licensed to do the type of repair.
Replacement of the product may be authorized by Rinnai only at its sole discretion. Rinnai does not authorize
any person or company to assume for it any obligation or liability in connection with the replacement of the
product. If Rinnai determines that repair of a product is not possible, Rinnai may replace the product with a
comparable product at Rinnai's sole discretion. The warranty claim for product parts and labor may be denied if
a component or product returned to Rinnai is found to be free of defects in material or workmanship; damaged
by improper installation, use or operation; or damaged during return shipping.
Period of Coverage (from date of purchase)
Residential Applications
12 years [1] [2]
5 years [1]
1 year [3]
VC Series Manual
If used for both residential water
heating and space heating purposes
10 years [1] [2]
5 years [1]
1 year [3]
Commercial Applications
5 years [1]
5 years [1]
1 year [3]
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