Why am I unable to access the
Why am I unable to receive the
test alert email even though the
projector already indicates the
test mail is already sent?
Using Your Projector
Check with your MIS or network
administrator whether the SMTP server
function is open for the projector and the IP
assigned to the projector is allowed to access
the SMTP server. The projector's SMTP
socket port number is 25, this cannot be
Check if the out going SMTP server, user
name, and password are set correctly.
Some SMTP servers will check whether the
mail address of "From" correlates with the
"User name" and "Password". For example,
you use firstname.lastname@example.org as the mail address in
"From". You should also use email@example.com
account information for the User name and
the password to log in the SMTP server.
It could be because the SMTP server
recognized the alert mail as a spam mail or
because of the SMTP server restriction. Check
with your MIS or network administrator for
the SMTP server's setting.