Toner Not Compatible / Toner Cartridge Is Not Compatible. Check Guide - Samsung ProXpress M387 Series Service Manual

► Error Code
C2-1512
► Error message

Toner Not Compatible / Toner cartridge is not compatible. Check guide

► Symptom
Toner cartridge is not compatible.
► Troubleshooting method
NOTE
This error is for M3370/3870/4070.
1) Open the front cover.
2) Remove the toner cartridge.
3) If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one.
► Error Code
C2-1710
C2-1711
C2-1712
► Error message
Error: #C2-1710 Call for Service
Error: #C1-1711 Call for Service
Error: #C1-1712 Call for Service
► Symptom
The machine can't detect the CRUM chip of the toner cartridge.
► Troubleshooting method
NOTE
These errors are for M3370/3870/4070.
1) Open the front cover.
2) Remove the toner cartridge.
3) Check if the CRUM terminal is contaminated. Clean it.
4) If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one.
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4. Alignment and Troubleshooting
4-46