Samsung ProXpress M387 Series Service Manual page 4

Contents
3.3.19. MP Unit .................................................................................................................... 3 − 20
3.3.20. Bin-full sensor ............................................................................................................ 3 − 20
3.3.21. Regi_Feed_Empty Sensor ............................................................................................. 3 − 21
3.3.22. Reverse Roller ........................................................................................................... 3 − 22
3.3.23. SCF(Second Cassette Feeder) Unit ................................................................................. 3 − 23
3.3.23.1. SCF Right Cover........................................................................................... 3 − 23
3.3.23.2. SCF Main Board ........................................................................................... 3 − 23
3.3.23.3. SCF Main Motor ........................................................................................... 3 − 24
3.3.23.4. SCF Clutch .................................................................................................. 3 − 24
3.3.23.5. SCF pick up_forward roller ............................................................................. 3 − 25
3.3.23.6. SCF Reverse Roller ....................................................................................... 3 − 25
3.3.23.7. SCF Main Drive Unit ..................................................................................... 3 − 26
3.3.23.8. SCF Lift Assy............................................................................................... 3 − 26
3.3.23.9. SCF Pick-Up Unit ......................................................................................... 3 − 27
3.3.23.10. SCF Pick-Up_Empty_Feed Sensor ................................................................... 3 − 28
4. Alignment and Troubleshooting ........................................................................................................... 4 − 1
4.1. Alignment and Adjustments....................................................................................................... 4 − 1
4.1.1. Control Panel.............................................................................................................. 4 − 1
4.1.2. Understanding The Status LED ...................................................................................... 4 − 4
4.1.3. Clearing Jams ............................................................................................................. 4 − 6
4.1.3.1.
4.1.3.2.
4.1.4. Useful menu item for service ......................................................................................... 4 − 18
4.1.5. Periodic Defective Image .............................................................................................. 4 − 20
4.1.6. Useful management tools .............................................................................................. 4 − 21
4.1.6.1.
4.1.6.2.
4.1.6.3.
4.1.7. Updating Firmware ...................................................................................................... 4 − 27
4.1.7.1.
4.1.7.2.
4.1.8. Tech Mode ................................................................................................................. 4 − 30
4.1.8.1.
4.1.8.2.
4.1.8.3.
4.2. Troubleshooting ...................................................................................................................... 4 − 37
4.2.1. Procedure of checking the symptoms............................................................................... 4 − 37
4.2.1.1.
4.2.2. Error Code and Troubleshooting..................................................................................... 4 − 39
4.2.3. Image quality problem.................................................................................................. 4 − 70
iii
Clearing original document jams ...................................................................... 4 − 6
Clearing paper jams ....................................................................................... 4 − 10
Using Samsung Easy Printer Manager ............................................................... 4 − 21
Using Samsung Printer Status (Windows only) ................................................... 4 − 24
Using SyncThru Web Service (SWS) ................................................................ 4 − 25
Update the firmware by using the USB port........................................................ 4 − 27
Update the firmware by using the network.......................................................... 4 − 28
Entering the Tech Mode.................................................................................. 4 − 30
Tech Mode Menu .......................................................................................... 4 − 31
Tech Mode Menu description........................................................................... 4 − 32
Basic Check List ........................................................................................... 4 − 38
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