Samsung ProXpress M387 Series Service Manual page 134

4. Alignment and Troubleshooting
► Error Code
H1-1210
► Error message
Paper jam in Tray2.
► Symptom
A paper jam was detected in the feed area of the tray2.
► Troubleshooting method
1) Remove the Tray2 cassette.
2) Find and remove the jammed paper.
3) If the problem persists, check the following.
• Check if the pick up/forward/reverse roller(JC97-02259A) is contaminated or worn out.
• Check if the feed sensor connector is connected properly.
• If the feed sensor(0604–001325) is defective replace it.
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