Scanner Locked / Scanner Is Locked. Press Stop Button; Memory Full / Fax Memory Is Almost Full. Print Or Remove Received Fax Job; Memory Full / Fax Memory Is Full. Print Or Remove Received Fax Job - Samsung ProXpress M387 Series Service Manual

4. Alignment and Troubleshooting
► Error Code
S3–3122
► Error message

Scanner Locked / Scanner is locked. Press Stop button

► Symptom
Scanner lock error has occurred. CIS does not move.
► Troubleshooting method
1) Check if the CIS unit is moving when power on.
2) Check if the flat cable is connected to the CIS unit properly. Re-connect or replace the cable.
3) If the CIS is defective, replace it.
4) Check if there is any defective part in the scanner unit. (Gear, Belt, Motor etc.)
5) If the problem persists, replace the main board.
► Error Code
S4-2111
S4-2112
► Error message

Memory Full / Fax memory is almost full. Print or remove received fax job

Memory Full / Fax memory is full. Print or remove received fax job

► Symptom
The fax memory is almost full.
► Troubleshooting method
1) Print or remove the received fax job in Secure Recieve.
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