HIKVISION PTZ Ultra Series User Manual
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HIKVISION PTZ Ultra Series User Manual

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  • Page 1 Network Speed Dome User Manual...
  • Page 2 WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING,...
  • Page 3 Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
  • Page 4 Safety Instruction These instructions are intended to ensure that the user can use the product correctly to avoid danger or property loss. The precaution measure is divided into ‘Warnings’ and ‘Cautions’: Warnings: Serious injury or death may be caused if any of these warnings are neglected. Cautions: Injury or equipment damage may be caused if any of these cautions are neglected.
  • Page 5  Do not aim the lens at the strong light such as sun or incandescent lamp. The strong light can cause fatal damage to the product.  The sensor may be burned out by a laser beam, so when any laser equipment is being used, make sure that the surface of the sensor not be exposed to the laser beam.

  • Page 6: Table Of Contents

    Table of Contents CHAPTER 1 OVERVIEW ......................... 1 ......................1 YSTEM EQUIREMENT ..........................1 UNCTIONS CHAPTER 2 NETWORK CONNECTION .................... 4 LAN ................4 ETTING THE ETWORK AMERA OVER THE 2.1.1 Wiring over the LAN ....................... 4 2.1.2 Activating the Camera ....................5 WAN .................
  • Page 7 5.2.1 Configuring Motion Detection ..................43 5.2.2 Configuring Video Tampering Alarm ................48 5.2.3 Configuring Alarm Input ....................49 5.2.4 Configuring Alarm Output ..................... 50 5.2.5 Handling Exception ....................... 51 ....................52 MART VENT ONFIGURATION 5.3.1 Detecting Audio Exception .................... 52 5.3.2 Configuring Face Detection ...................
  • Page 8 ..................... 112 ONFIGURING YSTEM ETTINGS 6.4.1 System Settings ......................112 6.4.2 Maintenance ......................117 6.4.3 Security ........................121 6.4.4 User Account....................... 123 APPENDIX ............................128 SADP S ....................... 128 OFTWARE NTRODUCTION ...................... 130 EVICE OMMUNICATION ATRIX .......................... 130 EVICE OMMAND...

  • Page 9: Chapter 1 Overview

     Privacy Mask This function allows you to block or mask certain area of a scene, for preventing the personal privacy from recording or live viewing. A masked area will move with pan and tilt functions and © Hikvision...
  • Page 10 automatically adjust in size as the lens zooms telephoto and wide.  3D Positioning In the client software, use the left key of mouse to click on the desired position in the video image and drag a rectangle area in the lower right direction, then the camera system will move the position to the center and allow the rectangle area to zoom in.
  • Page 11 A time task is a preconfigured action that can be performed automatically at a specific date and time. The programmable actions include: auto scan, random scan, patrol 1-8, pattern 1-4, preset 1-8, frame scan, panorama scan, tilt scan, day, night, reboot, PT adjust, Aux Output, etc. ...

  • Page 12: Chapter 2 Network Connection

    Figure 2-1.  Refer to the Figure 2-2 to set the network camera over the LAN via a switch or a router. Network Cable Network Speed Dome Computer Figure 2-1 Connecting Directly © Hikvision...

  • Page 13: Activating The Camera

    Figure 2-2 Connecting via a Switch or a Router 2.1.2 Activating the Camera Purpose: You are required to activate the camera first before you can use the camera. Activation via web browser, activation via SADP, and activation via client software are supported. Activation via Web Browser Steps: Power on the camera, and connect the camera to the network.
  • Page 14  Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. 4. Confirm the password. 5. Click OK to activate the camera and enter the live view interface. Activation via SADP Software SADP software is used for detecting the online device, activating the device, and resetting the password.
  • Page 15 You can enable the Hik-Connect service for the device during activation. Hik-Connect function varies depending on different speed dome models. 4. Click Activate to start activation. You can check whether the activation is completed on the popup window. If activation failed, make sure that the password meets the requirement and then try again.
  • Page 16 Figure 2-6 iVMS-4200 Control Panel Click Device Management to enter the Device Management interface, as shown in Figure 2-7. Figure 2-7 Device Management Interface Check the device status from the device list, and select an inactive device. Click Activate to pop up the Activation interface. Create a password and input the password in the password field, and confirm the password.
  • Page 17  For your privacy and to better protect your system against security risks, we strongly recommend the use of strong passwords for all functions and network devices. The password should be something of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers and special characters) in order to increase the security of your product.

  • Page 18: Setting The Network Camera Over The Wan

    2.2 Setting the Network Camera over the WAN Purpose: This section explains how to connect the network camera to the WAN with a static IP or a dynamic IP. 2.2.1 Static IP Connection Before you start: Apply a static IP from an ISP (Internet Service Provider). With the static IP address, you can connect the network camera via a router or connect it to the WAN directly.

  • Page 19: Dynamic Ip Connection

    2.2.2 Dynamic IP Connection Before you start: Apply a dynamic IP from an ISP. With the dynamic IP address, you can connect the network camera to a modem or a router.  Connecting the network camera via a router Steps: 1.
  • Page 20 3. Visit the camera via the applied domain name.

  • Page 21: Chapter 3 Accessing To The Network Speed Dome

    6. For certain web browsers, you should install the plug-in before viewing the live video and operating the camera. Follow the installation prompts to install the plug-in. Note: You may have to close the web browser to install the plug-in. Reopen the web browser and log in again after installing the plug-in. © Hikvision...

  • Page 22: Accessing By Client Software

    3.2 Accessing by Client Software The product CD contains the client software. You can view the live video and manage the camera with the client software. Follow the installation prompts to install the client software and WinPcap. The configuration interface and live view interface of client software are shown in Figure 3-2. Figure 3-2 iVMS-4200 Control Panel Figure 3-3 iVMS-4200 Main Interface...
  • Page 23 Notes:  If you use third party VMS software, contact our technical support for camera firmware.  For detailed information about client software of our company, refer to the user manual of the software. This manual mainly introduces accessing to the network camera by web browser.

  • Page 24: Chapter 4 Basic Operations

    Display POS Information: Enable the function, feature information of the detected target is dynamically displayed near the target in the live image.  Image Format: The captured pictures can be saved as different format. JPEG and BMP are available. © Hikvision...

  • Page 25: Live View Page

    Figure 4-1 Live View Parameters  Record File Settings: Set the saving path of the video files.  Record File Size: Select the packed size of manually recorded and downloaded video files. The size can be set to 256M, 512M or 1G. ...

  • Page 26: Starting Live View

    Menu Bar PTZ Control Show/hide PTZ control Live View panel Window Live View Parameters Toolbar Preset/Patrol/Pattern Figure 4-2 Live View Page Menu Bar: Click each tab to enter Live View, Playback, Picture, and Configuration page respectively. Click to display the help file of the network camera. Click to logout the system.
  • Page 27 Figure 4-3 Start Live View Table 4-1 Descriptions of the Toolbar and Live View Parameters Icon Description Click the button to enable Pixel Counter. Draw an area in live view window, and it shows the height and width of the selected area. Start/stop Live view.

  • Page 28: Install Plug-In

    Click to select from and display live video in 4:3/16:9/ original/original ratio/self-adaptive window size. Click to select from and display live video with the main/ sub/third stream. The main stream is with a relatively high resolution and needs more bandwidth. The default setting of stream type is Click to select between...

  • Page 29: Operating Ptz Control

    Follow pop-up prompts to complete plug-in installation to obtain high quality  Internet Explorer 8+ display and complete functions the camera offers.  Plug-in installation is not required.  Enable WebSocket or WebSockets (Configuration > Network > Others Advanced Settings >...
  • Page 30 Figure 4-4 PTZ Control Panel Table 4-2 Descriptions of PTZ Control Panel Button Name Description Hold and press the directional button to pan/tilt the camera. Click , then the camera keeps PTZ Control Panel panning when the icon turns into .
  • Page 31 Button Name Description Click , then the lens focuses far and the object far away gets clear. Focus near/far Click , then the lens focuses near and the object nearby gets clear. When the image is too dark, click to enlarge the iris. When the Iris close/open image is too bright, click stop down the iris.

  • Page 32: Auxiliary Functions

    4.5.2 Auxiliary Functions Note: These functions may differ from different cameras. Please take the actual product as standard. The Auxiliary functions panel is shown in Figure 4-5. Figure 4-5 Auxiliary Functions Table 4-4 Descriptions of Auxiliary Functions Button Name Description Click the button to enable/disable the light supplement of Light the camera.

  • Page 33: Setting/Calling A Preset

    Click to call one-touch patrol. For detailed One-touch Patrol information of setting one-touch patrol, refer to Section 4.5.5 One-touch Patrol. Click to save the current view as the preset No. 32 One-touch Park and start park at the current position. Before you start: To use manual face capture, you should configure the function first.
  • Page 34 4. Edit a preset name by double clicking on the default name such as preset 1. (The pre-defined presets are named already but not configurable. Refer to the user manual for detailed function description.) 5. You can click to delete the preset. Note: You can configure up to 272 presets.

  • Page 35: Setting/Calling A Patrol

    Call pattern 4 Call patrol 6 One-touch Patrol Call patrol 7 Day/Night Auto Mode Call patrol 8 Figure 4-8 Special Preset Note: You may need to use the OSD (On Screen Display) menu when controlling the camera remotely. To display the OSD menu on the live view screen, you can call the preset number 4.5.4 Setting/Calling a Patrol Purpose: A patrol is a memorized series of preset function.

  • Page 36: One-Touch Patrol

    Figure 4-9 Adding Presets 4. Configure the preset number, patrol time and patrol speed. Name Description Patrol Time It is the duration staying on one patrol point. The camera moves to another patrol point after the patrol time. Patrol Speed It is the speed of moving from one preset to another.

  • Page 37: Setting/Calling A Pattern

    No.32 to the patrol path 8. You can call the one-touch patrol and the camera moves as the patrol path 8 automatically. Steps: 1. Set preset No.1 to No.32. Refer to Section 4.5.3 Setting/Calling a Preset for detailed information of setting preset. 2.

  • Page 38: Configuring Wiper

    Figure 4-12 Patterns Settings Interface 3. Click to enable recording the panning, tilting and zooming actions. 4. Use the PTZ control buttons to move the lens to the desired position after the information of PROGRAM PATTERN REMAINNING MEMORY (%) is displayed on the screen. ...

  • Page 39: Playback

    2. Select a mode from the dropdown list:  One time: Click on the preview interface, and the wiper sweeps once.  Cycle: You need to set the working duration and interval of the wiper. Then click on the preview interface, and the wiper works continuously. ...
  • Page 40 Figure 4-14 Playback Interface Select the date and click Figure 4-15 Search Video Click to play the video files found on this date. The toolbar on the bottom of Playback interface can be used to control playing process. Figure 4-16 Playback Toolbar...

  • Page 41: Downloading Video Files

    Table 4-6 Description of the buttons Button Operation Button Operation Play Capture a picture Start/Stop clipping Pause video files Stop Volume up/down Speed down Download Speed up Playback by frame Enable/Disable digital zoom Notes:  You can choose the file paths locally for downloaded playback video files and pictures in Local Configuration interface.

  • Page 42: Pictures

    Figure 4-20 Video Downloading interface Check the checkbox in front of the video files that you need to download. Click to download the video files. 4.7 Pictures Purpose: This section explains how to view the captured picture files stored in the network disks or the memory cards and download the captured pictures.
  • Page 43 Figure 4-21 Picture Interface Select the file type. Set the start time and end time. Click Search. The corresponding picture files will be listed. Check the checkbox in front of the files that you need to download. Click to download the files.

  • Page 44: Chapter 5 System Configuration

    Chapter 5 System Configuration 5.1 Storage Settings Before you start: To configure record settings, make sure that you have the network storage device within the network or the memory card inserted in your camera. 5.1.1 Configuring Recording Schedule Purpose: There are two kinds of recording for the camera: manual recording and scheduled recording. In this section, you can follow the instructions to configure the scheduled recording.
  • Page 45 Figure 5-2 Record Parameters  Pre-record: The time you set to start recording before the scheduled time or the event. For example, if an alarm triggers recording at 10:00, and the pre-record time is set as 5 seconds, the camera starts to record at 9:59:55. The pre-record time can be configured as No Pre-record, 5 s, 10 s, 15 s, 20 s, 25 s, 30 s or not limited.

  • Page 46: Configuring Capture Schedule

    configuring the recording schedule, you have to configure the settings on the Motion Detection and Alarm Input settings interfaces.  Record Triggered by Motion & Alarm: If you select Motion & Alarm, the video will be recorded when the motion and alarm are triggered at the same time. Besides configuring the recording schedule, you have to configure the settings on the Motion Detection and Alarm Input settings interfaces.

  • Page 47: Configuring Net Hdd

    Figure 5-4 Segment Snapshot Settings Click to enter the advanced setting interface. You can select the stream type of the capture. Click to enter the Capture Parameters Interface. Check the Enable Timing Snapshot checkbox to enable continuous snapshot, and configure the schedule of timing snapshot.
  • Page 48 The network disk should be available within the network and properly configured to store the recorded files, log files, etc. Steps:  Add the network disk 1. Enter the NAS (Network-Attached Storage) settings interface: Configuration > Storage > Storage Management > Net HDD Figure 5-5 Select Net HDD Type 2.
  • Page 49 Figure 5-6 Storage Management Interface 2. If the status of the disk is Uninitialized, check the corresponding checkbox to select the disk and click Format to start initializing the disk. 3. When the initialization completed, the status of disk will become Normal as shown in Figure 5-7.

  • Page 50: Configuring Cloud Storage

     To initialize, refer to the steps of NAS disk initialization 5.1.4 Configuring Cloud Storage Figure 5-9 Cloud Storage configuration Steps: Enter the Cloud Storage settings interface: Configuration > Storage > Storage Management > Cloud Storage Check the checkbox to enable this function. Select Protocol Version from dropdown list.

  • Page 51: Configuring Motion Detection

     The functions vary depending on different camera models. 5.2.1 Configuring Motion Detection Purpose: Motion detection is a feature which can trigger alarm actions and actions of recording videos when the motion occurred in the surveillance region. Steps: Enter the motion detection setting interface: Configuration >...
  • Page 52 (1) Click and drag the mouse on the live video image to draw a motion detection area. (2) Click to finish drawing. Note: You can click to clear all of the areas. (3) Move the slider to set the sensitivity of the detection. ...
  • Page 53 (1) Click tab to enter the arming schedule setting interface. Figure 5-12 Arming Schedule (2) Select the timeline of a certain day, and drag the mouse to set the arming schedule (the start time and end time of the arming task). (3) After you set the scheduled task, you can click and copy the task to other days (optional).
  • Page 54 Figure 5-14 Segment Arming Settings (5) Click to save the settings. Note: The time of each period cannot be overlapped. Up to 8 periods can be configured for each day. Set the Alarm Actions for Motion Detection. Click tab to enter the Linkage Method interface. You can specify the linkage method when an event occurs.
  • Page 55 Note: To send the Email when an event occurs, you need to refer to Section 6.1.2 Configuring Email Settings to set the Email parameters.  Notify Surveillance Center Send an exception or alarm signal to remote management software when an event occurs.

  • Page 56: Configuring Video Tampering Alarm

    To trigger an alarm output when an event occurs, refer to Section 5.2.4 Configuring Alarm Output to set the alarm output parameters.  Trigger Recording Record a video when an event occurs. Note: You have to set the recording schedule to realize this function. Refer to Section 5.1.1 Configuring Recording Schedule for settings the recording schedule.

  • Page 57: Configuring Alarm Input

    6. Click tab to select the linkage method taken for tampering. Notify surveillance center, send email and trigger alarm output are selectable. Refer to Section 5.2.1 Configuring Motion Detection. 7. Click to save the settings. 5.2.3 Configuring Alarm Input Steps: 1.

  • Page 58: Configuring Alarm Output

    7. You can copy your settings to other alarm inputs. 8. Click to save the settings. Figure 5-18 Linkage Method 5.2.4 Configuring Alarm Output Steps: 1. Enter the Alarm Output settings interface: Configuration> Event > Basic Event > Alarm Output 2.

  • Page 59: Handling Exception

    Figure 5-19 Alarm Output Settings You can copy the settings to other alarm outputs. Click to save the settings. 5.2.5 Handling Exception The exception type can be HDD Full, HDD Error, Network Disconnected, IP Address Conflicted and Illegal Login. Steps: Enter the Exception settings interface: Configuration >...

  • Page 60: Smart Event Configuration

    Figure 5-20 Exception Settings Click to save the settings. 5.3 Smart Event Configuration Note: The functions vary depending on different camera models. Before Smart Event Configuration, you need to set VCA Resource as Smart Event: Configuration > System > System Settings > VCA Resource 5.3.1 Detecting Audio Exception Purpose: When you enable this function and audio exception occurs, the alarm actions will be triggered.
  • Page 61 Figure 5-21 Audio Exception Detection 2. Check the checkbox of Audio Loss Detection to enable the audio input exception detection. 3. Check the checkbox of Sudden Increase of Sound Intensity Detection checkbox to enable the sudden rise detection.  Sensitivity: The smaller the value the more obvious sound change will trigger the detection.

  • Page 62: Configuring Face Detection

    5.3.2 Configuring Face Detection Purpose: After the face detection is enabled, a face appears in the surveillance area, it will be detected and certain actions may be triggered by the detection. Steps: 1. Enter the face detection interface Configuration > Event > Smart Event > Face Detection 2.
  • Page 63 Figure 5-23 Configuring Intrusion Area 3. The event triggered and park action related PTZ movement will be locked for 180 seconds after you enter the intrusion detection interface. Optionally, you can click the button to manually activate the movement, or lock the movement when the button turns to by clicking it.

  • Page 64: Configuring Line Crossing Detection

    For network cameras, regions can be set simultaneously before clicking Save button. For speed domes, you need to set 1 region and save it. Then continue to set and save the next region. 7. Click tab to enter the arming schedule setting interface. The time schedule configuration is the same as the settings of the arming schedule for motion detection.
  • Page 65 Figure 5-24 Configuring Line 5. Draw area. Click to draw a line on the image. Click the line to switch to the editing mode. Drag an end to the desired place to adjust the length and angle of the line. And drag the line to adjust the location.

  • Page 66: Configuring Region Entrance Detection

    8. Click tab to select the linkage method taken for the line crossing detection, Notify Surveillance Center, Send Email, Upload to FTP/Memory Card/NAS, Trigger Alarm Output, Trigger Recording, Smart Tracking, White Light Flashing, and Audible Warning are selectable.  For speed dome, you can also choose to link smart tracking. Smart Tracking should be configured in advance.

  • Page 67: Configuring Region Exiting Detection

    3. The event triggered and park action related PTZ movement will be locked for 180 seconds after you enter the line crossing detection interface. Optionally, you can click the button to manually activate the movement, or lock the movement when the button turns to by clicking it.
  • Page 68 Figure 5-26 Configuring Region Exiting Detection 3. The event triggered and park action related PTZ movement will be locked for 180 seconds after you enter the line crossing detection interface. Optionally, you can click the button to manually activate the movement, or lock the movement when the button turns to by clicking it.

  • Page 69: Unattended Baggage Detection

     For speed dome, you can also choose to link smart tracking. Smart Tracking should be configured in advance.  For certain models, White Light Flashing and Audible Warning are supported. Refer to Section 5.2.1 Configuring Motion Detection for detailed configuration. 10.

  • Page 70: Object Removal Detection

    Click on the live video to specify the four vertexes of the detection region, and right click to complete drawing. Repeat the step to configure other regions. Up to 4 regions can be set. You can click the button to clear all pre-defined regions. Configure the parameters for each defense region separately.
  • Page 71 Figure 5-28 Configuring Object Removal Detection Steps: Enter the Object Removal Detection settings interface: Configuration> Event > Smart Event> Object Removal Detection Check the checkbox of Enable to enable the Object Removal Detection function. The event triggered and park action related PTZ movement will be locked for 180 seconds after you enter the unattended baggage detection interface.

  • Page 72: Ptz Configuration

    Click tab to enter the arming schedule setting interface. The time schedule configuration is the same as the settings of the arming schedule for motion detection. Refer to Section 5.2.1 Configuring Motion Detection for more details. Click tab to select the linkage method taken for the object removal alarm, Notify Surveillance Center, Send Email, Upload to FTP, Trigger Channel, Smart Tracking and Trigger Alarm Output are selectable.
  • Page 73 Figure 5-29 Basic Settings 2. Configure the following settings:  Basic Parameters: Set the basic parameters of PTZ.  Proportional Pan: If you enable this function, the pan/tilt speeds change according to the amount of zoom. When there is a large amount of zoom, the pan/tilt speed will be slower for keeping the image from moving too fast on the live view image.

  • Page 74: Configuring Ptz Limits

     Keyboard Control Speed: Define the speed of PTZ control by a keyboard as Low, Medium or High.  Auto Scan Speed: The scan speed can be set from level 1 to 40.  ax. Tilt-angle: Set the tilt-angle of the speed dome from the dropdown list. ...

  • Page 75: Configuring Initial Position

    Figure 5-30 Configure the PTZ Limit Click the Enable Limit checkbox and choose the limit type as manual stops or scan stops.  Manual Stops: When manual limit stops are set, you can operate the PTZ control panel manually only in the limited surveillance area.

  • Page 76: Configuring Park Action

    Enter the Initial Position configuration interface: Configuration > PTZ > Initial Position Figure 5-31 PTZ Configuration Click the PTZ control buttons to find a position as the initial position of the speed dome; you can also call a defined preset and set it as the initial position of the speed dome. Click Set to save the position.

  • Page 77: Configuring Privacy Mask

    Figure 5-32 Set the Park Action 2. Check the Enable Park Action checkbox. 3. Set the Park Time as the inactivity time of the camera before it starts the park actions. 4. Choose Action Type from the dropdown list. 5. If you select Patrol, Pattern, or Preset as Action Type, you need to select Action Type ID from the dropdown list.

  • Page 78: Configuring Scheduled Tasks

    Click to finish drawing or click to clear all of the areas you set without saving them. Click to save the privacy mask, and it will be listed in the Privacy Mask List area. Modify the mask settings.  Type: you can specify a desired color for the mask or set it as mosaic. Note: The mosaic option may not be supported by certain camera models.

  • Page 79: Clearing Ptz Configurations

    Check the Enable Scheduled Task checkbox. 3. Set the Park Time. You can set the park time (a period of inactivity) before the speed dome starts the scheduled tasks. 4. Select the task type from the dropdown list. 5. Select the timeline of a certain day, and drag the mouse to set the recording schedule (the start time and end time of the recording task).

  • Page 80: Configuring Smart Tracking

    Figure 5-37 Clear Config 5. Click to clear the settings. 5.4.8 Configuring Smart Tracking Purpose: The speed dome tracks the moving objects automatically after you configure this function. Note: The VCA speed dome do not support this function. Steps: 1. Enter the Smart Tracking settings interface: Configuration >...

  • Page 81: Prioritize Ptz

    actual zoom ratio dynamically according to the detected target size and the set value. Larger value means larger zoom ratio. Note: As long as you set the Tracking Zoom Ratio value not as 0, the zoom ratio you set manually is invalid.

  • Page 82: Rapid Focus

    Figure 5-40 Position Settings 2. Manually find the north position for the speed dome in Live View interface, and click Set at North to set the north direction. 3. After the speed dome changes its direction, you can click Point to North and the speed dome turns back to the north direction.
  • Page 83 Figure 5-41 Rapid Focus Check Enable to enable the function. Calibrate the camera. (1) Add scenes for calibration. a. Adjust the camera to a desired scene via PTZ control buttons. b. Click Add to add the scene, and input Rate and Calibration Point Amount of the scene.

  • Page 84: Face Capture Configuration

    5.5 Face Capture Configuration Notes: 11. When adjusting image and video effect, you can click to capture a image and click to record a video clip for testing. Pictures and videos are saved in your local computer. 12. Face capture function detects and captures faces in surveillance scenes. When the grading of the detected face exceeds an algorithm-defined value, the PTZ camera channel captures the face and triggers linkage actions.

  • Page 85: Rule

    target if in a live view or playback.  Display on Picture: Check the checkbox, then there will be a frame on the target on the uploaded alarm picture if the checkbox is checked.  Snapshot Settings: You can set the quality and resolution for the captured picture. Target Picture Settings: You can set the face picture type by selecting Custom, Head Shot, Half-Body Shot, or Full-Body Shot.
  • Page 86 Normal Mode Settings Steps: 1. Click to set up face capture rule. Figure 5-44 Area Settings 2. (Optional) Click Lock to lock PTZ to prevent the interruption from other PTZ related action during configuration. Normally, the PTZ control is automatically locked when you enter the configuration interface. You can manually resume the lock when the countdown is over.

  • Page 87: Advanced Configuration

    Expert Mode Settings 1. Click to set up face capture rule. 2. (Optional) Click Lock to lock PTZ to prevent the interruption from other PTZ related action during configuration. Normally, the PTZ control is automatically locked when you enter the configuration interface. You can manually resume the lock when the countdown is over.
  • Page 88 Figure 5-45 Advanced Face Capture Parameters Following parameters can be configured on this interface:  Generation Speed: The speed to identify a target can be set by adjusting the slider, ranging from 1 to 5. The higher the value is, the faster the target will be recognized. The default value is recommended.

  • Page 89: Smart Display

    in the configured area.  Face Exposure: Check the checkbox to enable the Face Exposure. The device automatically adjusts exposure level when human faces appear in the scene.  Reference Brightness: The reference brightness of a face in the face exposure mode.

  • Page 90: Chapter 6 Camera Configuration

    Chapter 6 Camera Configuration 6.1 Configuring Network Settings Note: The functions vary depending on different camera models. 6.1.1 Basic Settings Configuring TCP/IP Settings Purpose: TCP/IP settings must be properly configured before you operate the camera over network. IPv4 and IPv6 are both supported. Steps: Enter TCP/IP settings interface: Configuration >...
  • Page 91 You can click Test to make sure that the IP address is valid. Notes:  If the DHCP server is available, you can check to automatically obtain an IP address and other network settings from that server.  The valid value range of Maximum Transmission Unit (MTU) is 1280 to 1500. ...
  • Page 92 (2) In the Domain text field, enter the domain name obtained from the DynDNS website. (3) Enter the Port of DynDNS server. (4) Enter the User Name and Password registered on the DynDNS website. (5) Click to save the settings. Figure 6-3 DynDNS Settings ...
  • Page 93  For your privacy and to better protect your system against security risks, we strongly recommend the use of strong passwords for all functions and network devices. The password should be something of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers and special characters) in order to increase the security of your product.
  • Page 94  WebSockets Port: The default server port number is 7682. Note: WebSocket and WebSockets protocol are used for plug-in free live view. For detailed information, see Network Service in Section 6.1.2.Network Service. Click to save the settings. Configuring NAT (Network Address Translation) Settings Purpose: Universal Plug and Play (UPnP™) is a networking architecture that provides compatibility among networking equipment, software and other hardware devices.

  • Page 95: Advanced Settings

    6.1.2 Advanced Settings Configuring SNMP Settings Purpose: You can use SNMP to get camera status and parameters related information. Before you start: Before setting the SNMP, use the SNMP software and manage to receive the camera information via SNMP port. By setting the Trap Address, the camera can send the alarm event and exception messages to the surveillance center.
  • Page 96 SNMP v3) to enable the feature. 3. Configure the SNMP settings. Note: The configuration of the SNMP software should be the same as the settings you configure here. 4. Click to save and finish the settings Configuring FTP Settings Purpose: You can set a FTP server and configure the following parameters for uploading captured pictures.
  • Page 97 In the Directory Structure field, you can select the root directory, parent directory and child directory.  Root directory: The files will be saved in the root of FTP server.  Parent directory: The files will be saved in a folder in FTP server. The name of folder can be defined as shown in Figure 6-9.
  • Page 98 Figure 6-11 Email Settings 2. Configure the following settings:  Sender: The name of the email sender.  Sender’s Address: The email address of the sender.  SMTP Server: The SMTP Server IP address or host name (e.g., smtp.263xmail.com).  SMTP Port: The SMTP port.
  • Page 99  Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.  Receiver: Select the receiver to which the email is sent. Up to 2 receivers can be configured.  Receiver: The name of the user to be notified. Receiver’s Address: The email address of user to be notified.
  • Page 100 Note: Hik-Connect is an application for mobile devices. With the App, you can view live image of the camera, receive alarm notification and so on. Configuring HTTPS Settings Purpose: HTTPS consists of SSL&HTTP. It is used for encryption transmission, identity authentication network protocol which enhances the security of WEB accessing.
  • Page 101 Figure 6-14 Create Self-signed Certificate (3) Enter the country, host name/IP, validity and other information. (4) Click OK to save the settings. OPTION 2: Start the installation when signed certificate is available. (1) Select Signed certificate is available, Start the installation directly. (2) Click Browse to upload the available certificate.
  • Page 102 address:port number, eg., https://192.168.1.64:81. Configuring QoS Settings Purpose: QoS (Quality of Service) can help solve the network delay and network congestion by configuring the priority of data sending. Steps: 1. Enter the QoS settings interface: Configuration > Network > Advanced Configuration > QoS Figure 6-16 QoS Settings 2.
  • Page 103 Figure 6-17 Protected LAN  Before connecting the Network Camera to the protected LAN, apply a digital certificate from a Certificate Authority.  The network camera requests access to the protected LAN via the authenticator (a switch).  The switch forwards the identity and password to the authentication server (RADIUS server).
  • Page 104 If you need to access to the camera through the third party platform, you can enable Hikvision-CGI function. And if you need to access to the device through ONVIF protocol, you can configure ONVIF user in this interface. Refer to ONVIF standard for detailed configuration rules.
  • Page 105 Figure 6-19 Integration Protocol Settings 2. Check the Enable Hikvision-CGI checkbox and then select the authentication from the dropdown list. Then you can access to the camera through the third party platform. 3. Check the Enable ONVIF checkbox to enable the function.
  • Page 106 3. Save the settings. Figure 6-20 HTTP Listening TCP Acceleration Purpose: TCP acceleration is used to improve latency and reduce packet loss caused by network congestion in poor network condition, and guarantee the fluency of live view. Steps: 1. Enter the TCP Acceleration interface. Configuration >...

  • Page 107: Configuring Video And Audio Settings

    Figure 6-22 Traffic Shaping 6.2 Configuring Video and Audio Settings 6.2.1 Configuring Video Settings Steps: 1. Enter the Video settings interface: Configuration > Video/Audio > Video Figure 6-23 Configure Video Settings 2. Select the Stream Type of the camera to Main Stream (Normal), Sub-stream or Third Stream. The main stream is usually for recording and live viewing with good bandwidth, and the sub-stream can be used for live viewing when the bandwidth is limited.
  • Page 108 The parameters vary depending on different camera models.  Video Type: Select the stream type to video stream, or video & audio composite stream. The audio signal will be recorded only when the Video Type is Video & Audio.  Resolution: Select the resolution of the video output.

  • Page 109: Configuring Audio Settings

     Smoothing: It refers to the smoothness of the stream. The higher value of the smoothing, the better fluency of the stream, though, the video quality may not be so satisfied. The lower value of the smoothing, the higher quality of the stream, though it may appear not fluent. 4.

  • Page 110: Configuring Roi Settings

    Audio Output, LineOut, and Output Volume are only supported on certain cameras. Environmental Noise Filter: Select ON or OFF in the dropdown list to enable or disable the function. It’s recommended to enable the function when sampling rate is lower than 32 kHz. 3.

  • Page 111: Display Info. On Stream

    Figure 6-26 Region of Interest (2)  ROI for Fixed Region Steps: Check Enable checkbox to enable the Fixed Region function. Select a stream type. You can set the ROI function for Main Stream(Normal), Sub-stream or Third Stream. Click and then drag the mouse to draw a red frame in the live view image. You can click to clear it.

  • Page 112: Configuring Image Settings

    including line crossing, intrusion, etc. 6.3 Configuring Image Settings  On the Image configuration page, click to show the PTZ control panel or click to hide  Click the direction buttons to control the pan/tilt movements.  Click the zoom/iris/focus buttons to realize lens control. ...
  • Page 113 You can limit the changing ranges of iris and shutter in Auto mode for better exposure effect.  Iris Priority: The value of iris needs to be adjusted manually. The shutter and gain values will be adjusted automatically according to the brightness of the environment. You can limit the changing range of shutter in Iris Priority mode for better exposure effect.
  • Page 114  Slow Shutter This function can be used in underexposure condition. It lengthens the shutter time to ensure full exposure.  Slow Shutter Level When slow shutter is set as ON, you can select the slow shutter level from the dropdown list.
  • Page 115 In Night mode, the image is black and white. Night mode can increase the sensitivity in low light conditions.  Scheduled-Switch: In Scheduled-Switch mode, you can set the start and end time for day mode as shown in Figure 6-32. The rest is the time for night mode. Figure 6-32 Day Night Schedule ...
  • Page 116 White Balance The White Balance mode can be set to Auto, MWB, Outdoor, Indoor, Fluorescent Lamp, Sodium Lamp, and ATW.  Auto In Auto mode, the camera retains color balance automatically according to the current color temperature.  Manual White Balance: In MWB mode, you can adjust the color temperature manually to meet your own demand as shown in Figure 6-34.
  • Page 117 Figure 6-36 Expert Mode  Defog Mode You can set the Defog Mode to Auto, ON or OFF as you need. Figure 6-37 Defog Mode  EIS (Electronic Image Stabilization) You can set the EIS to ON or OFF as you need. Figure 6-38 Electronic Image Stabilization ...

  • Page 118: Configuring Osd Settings

    from the list.  Local Output You can select the output mode to ON or OFF. Note: The functions vary depending on different camera models. 6.3.2 Configuring OSD Setting Purpose: OSD (On-screen Display) refers to the camera name, time/date, customized information displayed on the live view.

  • Page 119: Configuring Image Parameters Switch

    Figure 6-40 Adjust OSD Location 7. Click to activate above settings. Configuring Text Overlay Settings Purpose: You can customize the text overlay. Steps: 1. Enter the Text Overlay settings interface: Configuration > Image > OSD Settings 2. Check the checkbox in front of textbox to enable the on-screen display. 3.

  • Page 120: Configuring System Settings

    Figure 6-42 Linked Scene 4. When you enable the function of Scheduled-Switch, check the corresponding checkbox, set the time period and the linked scene. Figure 6-43 Schedule-Switch 5. Click to save the settings. Note: The two functions are not enabled by default. 6.4 Configuring System Settings 6.4.1 System Settings Viewing Basic Information...
  • Page 121 Figure 6-44 Device Information Time Settings Purpose: You can follow the instructions in this section to configure the time which can be displayed on the video. There are Time Zone, Time Synchronization, and Daylight Saving Time (DST) functions for setting the time. Time Synchronization consists of auto mode by Network Time Protocol (NTP) server and manual mode.
  • Page 122 NTP Port: Port of NTP server. Interval: The time interval between the two synchronizing actions by NTP server. It can be set from 1 to 10080 minutes. Figure 6-46 Time Sync by NTP Server You can click to make sure that the NTP server is connected. Note: If the camera is connected to a public network, you should use a NTP server that has a time synchronization function, such as the server at the National Time Center (IP Address:...
  • Page 123 From the Time Zone dropdown menu as shown in Figure 6-48, select the Time Zone in which the camera locates. Figure 6-48 Time Zone Settings Configuring DST (Daylight Saving Time) Purpose: Daylight Saving Time (DST) is a way of making better use of the natural daylight by setting your clock forward one hour during the summer months, and back again in the fall.
  • Page 124 Figure 6-50 RS-232 Settings 2. Configure the Baud Rate, Data Bit, Stop Bit, Parity, Flow Control, and Usage. Note: If you want to connect the camera through RS-232 port, the parameters of the RS-232 should be exactly the same with the parameters you configured here. 3.

  • Page 125: Maintenance

    VCA Resource Purpose: VCA Resource offers options to enable certain VCA functions and hide others. It helps allocate more resources to the wanted functions. A reboot is required after setting the VCA Resource. Steps: 1. Enter the VCA Resource interface: Configuration>...
  • Page 126 Figure 6-52 Restore Default Settings  Exporting Configuration File Steps: Enter the Maintenance interface: Configuration > System > Maintenance > Upgrade & Maintenance Click Device Parameters and set the encryption password to export the current configuration file. Set the saving path to save the configuration file in local storage. Click Diagnose Information to download the log and system information.
  • Page 127 Steps: 1. Enter the Log interface: Configuration > System > Maintenance > Log Figure 6-53 Log Searching Interface 2. Set the log search conditions to specify the search, including the Major Type, Minor Type, Start Time and End Time as shown in Figure 6-53. 3.
  • Page 128 Security Audit Log Purpose: The Security Audit Log refers to the security operation logs. You can search and analyze the security log files of the camera so that to find out the illegal intrusion and troubleshooting the security events. Security audit logs can be saved on device flash. The log will be saved every half hour after device booting.

  • Page 129: Security

    information in the popup window. (2) Click Download to download the certificate request and submit it to the trusted certificate authority for signature. (3) Install the signed certificate to the device.  CA Certificate You can install the CA certificate to the device. 6.4.3 Security Configuring Authentication Security Purpose:...
  • Page 130 Figure 6-56 IP Address Filter 2. Check the checkbox of Enable IP Address Filter. 3. Select the type of IP Address Filter in the dropdown list, Forbidden and Allowed are selectable. 4. Set the IP Address Filter list.  Add an IP Address Steps: (1) Click Add to add an IP.

  • Page 131: User Account

    after the user performing certain failed password attempts. The number of allowed attempts is configurable. Click to save the settings. Configuring Advanced Security Purpose: Advanced security offers options to manage more network security settings of the device.  Security Reinforce Security reinforce is a solution to enhance network security.
  • Page 132 permission to different user levels. We highly recommend administrator to manage the device accounts and user permissions properly. Up to 31 user accounts can be created. Figure 6-59 User Information  Add a User Steps: Click to add a user. Input the new User Name, select Level and input Password.
  • Page 133 Figure 6-60 Add a User  Modify a User Steps: 1. Click to select the user from the list and click 2. Modify the User Name, Level or Password. 3. In the Basic Permission field and Camera Configuration field, you can check or uncheck the permissions.
  • Page 134 Figure 6-61 Modify a User  Delete a User Steps: 1. Click the user name you want to delete and click 2. Click on the pop-up dialogue box to delete the user. Recover Admin Password Purpose: The camera allows admin password recovery via security question. Recovery password operation is only available to administrator.
  • Page 135 Steps: 1. Enter login interface via web browser. 2. Click Forget Password. 3. Follow pop-up message to complete operation. Online Users Enter the Online Users configuration interface: Configuration > System > User Management > Online Users Figure 6-62 Online Users You can see the current users who are visiting the device through this interface.

  • Page 136: Appendix

    Appendix SADP Software Introduction  Description of SADP SADP (Search Active Devices Protocol) is a kind of user-friendly and installation-free online device search tool. It searches the active online devices within your subnet and displays the information of the devices. You can also modify the basic network information of the devices using this software.
  • Page 137 click to expand the device table and hide the network parameter panel on the right side, or click to show the network parameter panel.  Modify network parameters Steps: 1. Select the device to be modified in the device list and the network parameters of the device will be displayed in the Modify Network Parameters panel on the right side.

  • Page 138: Device Communication Matrix

    Note that the matrix contains all communication ports of Hikvision network cameras. Device Command Scan the following QR code to get device common serial port commands. Note that the command list contains the commonly used serial port commands for all Hikvision network cameras.
  • Page 139 UD16002B...

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