Ricoh D649 Field Service Manual page 41

Code Meaning
User Not Found on SMTP
14-06
Server (551)
Data Send to SMTP Server
14-07
Failed (4XX)
Data Send to SMTP Server
14-08
Failed (5XX)
Authorization Failed for
14-09
Sending to SMTP Server
14-10 Addresses Exceeded
14-11 Buffer Full
14-12 Data Size Too Large
14-13 Send Cancelled
14-14 Security Locked File Error
Suggested Cause/Action
• The designated user does not exist.
• The designated user does not exist on the SMTP
server.
• The designated address is not for use with direct
SMTP sending.
• Failed to access the SMTP server because the
transmission failed.
• PC not operating correctly.
• SMTP server operating incorrectly
• Network not operating correctly.
• Destination folder setting incorrect.
• Direct SMTP sending not operating correctly.
• Failed to access the SMTP server because the
transmission failed.
• SMTP server operating incorrectly
• Destination folder setting incorrect.
• Direct SMTP sending not operating correctly.
• Software application error.
• POP-Before-SMTP or SMTP authorization failed.
• Incorrect setting for file transfer
• Number of broadcast addresses exceeded the limit
for the SMTP server.
• The send buffer is full so the transmission could not
be completed. Buffer is full due to using Scan-to-
Email while the buffer is being used send mail at the
same time.
• Transmission was cancelled because the detected
size of the file was too large.
• Processing is interrupted because the user pressed
Stop.
• Update the software because of the defective
software.
Error Codes
39