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To activate your warranty please go to https://www.wattwheels.co.nz/warranty. A link is located at the bottom of
Wattwheels Ltd warrants that all new products are warranted to the Buyer against manufacturing defects in materials and/or workmanship for the following periods:
Motor/Battery
Frame
Additional Components
For commercial operations where the bikes are being used a hire bike then the following applies:
Motor/Battery
Frame
Additional Components
The warranty period is calculated from the point of delivery. The original receipt of purchase is required to establish proof of purchase and must be provided to
Wattwheels for all warranty claims. Wattwheels will require the customer to complete a MANDATORY standard procedure for warranty claims that will involve media
such as photos and videos to help Wattwheels after sales staff establish the fault with the product.
Goods we sell are subject to a full comprehensive warranty. The costs/inconvenience caused by the loss of use of the product, is not covered whilst the warranty
procedure takes place. The warranty for replacement components will be based on the date of delivery. Under no circumstance will a replacement component have
a warranty date different than the original date of delivery. If a replacement is necessary due to a defect in materials and/or workmanship, then upon return to
Wattwheels, the component will be replaced during the warranty period.
Wattwheels will have no obligation under this warranty in the event the product is damaged or destroyed as a result of any of the following events: components
used on a non Wattwheels product, damage or destruction by abuse; collision; theft; improper maintenance or mishandling of the product; natural forces such as
wind, lightning, hail, etc.; any wilful or negligent act; penetration, or opening of the product casings in any manner. Replacement will be honoured only by
Wattwheels.
WATTWHEELS LTD
24 months
60 months (Folding bikes & trikes is 36months)
12 months
12 months
24 months (Folding bikes is 18months)
6 months
WARRANTY
our webpage.
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