Problems With The Lan Interface; Problems With The Dmz Interface; Table 31-2 Troubleshooting The Lan Interface; Table 31-3 Troubleshooting The Lan Interface - ZyXEL Communications 10 User Manual

ZyWALL 10~100 Series Internet Security Gateway

31.2 Problems with the LAN Interface

PROBLEM
Cannot access Check your Ethernet cable type and connections. Refer to the Rear Panel and
the ZyWALL Connections section for LAN connection instructions.
from the LAN.
Make sure your NIC (Network Interface Card) is installed and functioning properly.
Cannot ping Check the 10M/100M LAN LEDs on the front panel. One of these LEDs should be on. If
any computer they are both off, check the cables between your ZyWALL and hub or the station.
on the LAN.
Verify that the IP address and the subnet mask of the ZyWALL and the computers are
on the same subnet.

31.3 Problems with the DMZ Interface

The DMZ interface is not available on all models.
PROBLEM
Cannot Check your Ethernet cable type and connections. Refer to the Rear Panel and
access Connections section for DMZ connection instructions.
servers on the
Make sure the NIC on the LAN computer and the NIC on the DMZ server are installed
DMZ from the
and functioning properly.
LAN.
Verify that the IP address of the DMZ port and the LAN port are on separate subnets.
Make sure that NAT is configured for your DMZ servers in menus 15.1 and 15.2.
Cannot ping Check the 10M/100M DMZ LEDs on the front panel. One of these LEDs should be on. If
any computer they are both off, check the cables between your ZyWALL and hub or the station.
on the DMZ.
Verify that the IP address and the subnet mask of the ZyWALL and the servers are on
the same subnet.
31-2

Table 31-2 Troubleshooting the LAN Interface

Table 31-3 Troubleshooting the LAN Interface

CORRECTIVE ACTION
CORRECTIVE ACTION
Troubleshooting