2Wire Intelligent Gateway 1800 User Manual
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2Wire Intelligent Gateway 1800 User Manual

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Summary of Contents for 2Wire Intelligent Gateway 1800

  • Page 2: Safety Information

    Notice to Users ©2003 2Wire, Inc. All rights reserved. This manual in whole or in part, may not be reproduced, translated, or reduced to any machine-readable form without prior written approval. 2WIRE PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL, THE SOFTWARE, OR OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO THIS MANUAL, THE SOFTWARE, OR SUCH OTHER INFORMATION, IN NO EVENT SHALL 2WIRE, INC.

  • Page 3: Table Of Contents

    Contents To display the Table of Contents in the left-hand pane, click the Window menu and select Bookmarks. Networking Technology Overview Ethernet ................1 USB .
  • Page 4 Choose a computer and connection type ..........15 Ethernet Connection .
  • Page 5 Firewall Monitor Setting up Firewall Monitor attack alerts ..........48 Configuring/editing attack alerts .
  • Page 6 Sharing your printer (Windows 95, 98, and 98 SE) ........94 Print sharing as host .

  • Page 7: Networking Technology Overview

    Networking Technology Overview When two or more computers are connected so they can “talk” with each other, a computer network is established. Individual users can now connect to Web servers worldwide through the Internet, a global computer network. A local area network (LAN) enables computer users in a business or household to share files without trading disks, and share peripherals such as printers and external drives.

  • Page 8: Home Phoneline Networking (Homepna)

    Home Phoneline Networking (HomePNA) The Intelligent Gateway supports the Home Phoneline Networking Alliance protocol. HomePNA technology lets you connect computers in different rooms using your home’s existing telephone wiring. To create a home phoneline network, you need an external HomePNA adapter for each additional computer you connect to the network using HomePNA.

  • Page 9: Plan Your Network

    Plan your network The following diagram shows a recommended location for the Intelligent Gateway and your computers. Place the Intelligent Gateway in a visible, easily accessible location near the power mains, telephone socket, and a computer. If your office computer has Windows 98, ME, 2000, or XP, we recommend connecting it via Ethernet.

  • Page 10: Step 1: Getting Started

    Step Getting Started First: Remove or disable conflicting applications Applications that enable a computer to share its Internet connection (often called Internet sharing software) and PC based firewall applications typically interfere with the Intelligent Gateway and should be removed or disabled before you install the Intelligent Gateway. The Intelligent Gateway provides all of the same features as the products listed below so you don’t need to worry about losing Internet sharing and security capabilities.

  • Page 11: Browser Requirements

    Browser Requirements Windows: Microsoft Internet Explorer 5.0 or higher (Internet Explorer 6.0 is included on the Intelligent Gateway Setup Wizard CD) or Netscape Navigator 4.7 or higher. Macintosh: Microsoft Internet Explorer 5.0 or Netscape 4.74 or higher. Third: Install your ADSL Filter Because telephony and DSL signals are carried between the exchange and your office over the same cable, filters are needed to split the signals within your office.

  • Page 12: Step 2: Connect Your First Computer To The Intelligent Gateway

    Step Connect Your First Computer to the Intelligent Gateway Choose a computer and connection type The first computer you connect to your local network is used to configure the Intelligent Gateway for proper operation, and should be located in the same room as the Intelligent Gateway. Choose one of the following methods to connect your first computer to the Intelligent Gateway.

  • Page 13: Ethernet Connection

    Ethernet Connection Requires a computer with an Ethernet port Connect the provided AC power adapter from the Intelligent Gateway’s outlet. The green light on the front of the Intelligent Gateway should light up. POWER Connect the provided Ethernet cable from any available Gateway to your computer’s Ethernet port.

  • Page 14: Usb Connection

    USB Connection Requires a computer with an available USB port. Refer to the note below for exceptions. Note: Only one Windows or Macintosh computer can be directly connected to the Intelligent Gateway using the USB connection. Intelligent Gateway USB connectivity is NOT available for Macintosh OS earlier than 8.6, Mac OS 10.0, Mac OS 10.1, Windows 95, Window 95 OSR2, or Windows NT.

  • Page 15: Install The Intelligent Gateway Usb Driver - Windows Pc

    Install the Intelligent Gateway USB driver — Windows PC Before installing your Intelligent Gateway software, you must install the Intelligent Gateway USB driver on your computer. The following screens show the installation under Windows XP and may vary somewhat on Windows 98, Windows ME, and Windows 2000. Power on your computer.

  • Page 16: Install The Intelligent Gateway Usb Driver - Macintosh

    Install the Intelligent Gateway USB driver — Macintosh Before installing your Intelligent Gateway software, you must install the Intelligent Gateway USB driver on your computer. The following screens show the installation under Macintosh OS 10.2 and may vary somewhat on Macintosh OS 8.6 to 9.X. Power on your computer.

  • Page 17: Check Your Connections

    Verify that Ethernet Adaptor (en1) in the Show field. If it is not, select it from the pull-down menu. When the New Port Detected message displays, click Click to complete your installation. Save Note: Your Macintosh computer automatically assigns the name “(en1)” to the Intelligent Gateway USB port.

  • Page 18: Step 3: Install The Intelligent Gateway Software

    Step Install the Intelligent Gateway Software Before installing the Intelligent Gateway software, it is very important that you disable any conflicting applications such as firewall and file- and printer-sharing applications. See Step 1, “Getting Started.” BT Openworld Pay-As-You-Go Dial Up Connection Option Before installing the Intelligent Gateway software, please make sure that you have your username, password, and email address that were provided in your Welcome Letter and via email.

  • Page 19: Installing The Intelligent Gateway Setup Wizard On Windows Pcs

    Installing the Intelligent Gateway Setup Wizard on Windows PCs Note: Close all programs before running the Intelligent Gateway Setup Wizard. The Intelligent Gateway software must be installed on all computers in your network. Place the Intelligent Gateway Setup Wizard CD in the CD-ROM drive of your computer and follow the onscreen instructions.

  • Page 20: Configuring The Intelligent Gateway On Macintosh Computers

    Configuring the Intelligent Gateway on Macintosh computers Refer to the “Welcome Letter” that was included in you Intelligent Gateway package. It provides the key code you will need to configure the Intelligent Gateway on your Macintosh computer. Macintosh 8.6 and 9.x Click the Apple menu and select .

  • Page 21: Step 4: Add Computers To The Network

    Step Add Computers to the Network Choose a computer and connection type After your first computer is connected to the Intelligent Gateway and your Internet connection has been established, it is time to connect the other computers to the network. Use any or all of the following methods to connect additional computers to your network: Connection Type Ethernet...

  • Page 22: Ethernet Connection

    Ethernet Connection Requires a computer with an Ethernet port Connect an Ethernet cable from any available your computer’s Ethernet port. Repeat Step 3 “Install the Intelligent Gateway Software” on page 12. port on the Intelligent Gateway to LOCAL ETHERNET...

  • Page 23: Usb Connection

    USB Connection Requires a computer with an available USB port. Refer to the note below for exceptions. Note: Only one Windows or Macintosh computer can be directly connected to the Intelligent Gateway using the USB connection. Intelligent Gateway USB connectivity is NOT available for Macintosh OS earlier than 8.6, Mac OS 10.0, Mac OS 10.1, Windows 95, Window 95 OSR2, or Windows NT.

  • Page 24: Home Phoneline Networking (Homepna) Connection

    Home Phoneline Networking (HomePNA) Connection If a telephone is located in the same room in which the PC Port will be installed Computers connected with HomePNA access the Internet connection on the Intelligent Gateway and other computers on the network using existing telephone wiring. You will need one PC Port for each computer that you are connecting through HomePNA.

  • Page 25: Home Phoneline Networking (Homepna) Connection

    Home Phoneline Networking (HomePNA) Connection If there is no telephone located in the room in which PC Port will be installed Computers connected with HomePNA access the Internet connection on the Intelligent Gateway and other computers on the network using existing telephone wiring. You will need one PC Port for each computer that you are connecting through HomePNA.

  • Page 26: Wireless Connection

    Wireless Connection Requires a computer with an 802.11b wireless network adapter installed and a 2Wire Wireless PC Card installed in the Intelligent Gateway. Wireless adapters are purchased separately from the Intelligent Gateway. Install your wireless adapter according to the instructions included with your adapter. Configure your wireless adapter.
  • Page 27 Set the wireless network name (also referred to as SSID). The wireless network name of your Intelligent Gateway is 2WIRE Gateway serial number located on the bottom of your Intelligent Gateway. For example, if the last three digits of your Intelligent Gateway serial number are 102, your Intelligent Gateway network name would be 2WIRE102.

  • Page 28: Using The Intelligent Gateway Network

    Using the Intelligent Gateway Network The Intelligent Gateway user interface allows you to check the status of your network, assign permissions to other users on the network, and access links to the most commonly used features of your Intelligent Gateway. After you have connected your computers to your network and installed the Intelligent Gateway software, enter http://home in the address bar of your browser.

  • Page 29: System

    System The System pages provide you with general system information and operational status. • The Summary page is your system home page. You can access this page by clicking the icon from any system page. The Summary page provides summary information and links to the most commonly used features of your system.

  • Page 30: Editing Your System Password

    Editing your system password If a system password has been set, the system will prompt you to enter the password when accessing any page where you can change settings. If a password has not been set, a reminder notice is displayed in some of the more sensitive topic areas.

  • Page 31: Editing Your Date And Time Settings

    SAVE Viewing your system details The System Details page provides the following information about your system: • Model. The Intelligent Gateway model number (for example, 1800). • Serial Number. The Intelligent Gateway serial number. • Hardware Version. The Intelligent Gateway hardware version.

  • Page 32: Broadband Link

    Broadband Link The Broadband Link pages show general information about your broadband link connection and system configuration, and allows advanced users to manually configure their DSL and Internet connection settings. Viewing your Broadband Link summary The Broadband Link Summary page provides general information about the current status and speed of your broadband link connection, and your system configuration.

  • Page 33: Viewing Connection Details

    Viewing connection details Click the View connection details This information is used by technical support representatives to aid them in troubleshooting a problem with your broadband connection. DSL connection details The DSL Connection Details panel shows the following information: Field Description DSL Line (Wire pair) The DSL signal is primarily transmitted on Line 1 (inner pair).

  • Page 34: Internet Connection Details

    Description Field Current Output Power The current DSL transmit power of your system. The level is measured in decibels (dBs). DSLAM Vendor Information A DSLAM is the piece of equipment located in the Telephone Exchange that provides the DSL signal to your DSL line. The Vendor Information identifies information about the configuration of this equipment.

  • Page 35: Checking Your Connection Speed

    Description Field Secondary Domain Name The Secondary Domain Name Server is used as a backup if the Primary server Server fails to respond. If you receive your Internet Address settings automatically, the subnet mask has been set for you. If you manually set your Internet Address (static IP) this is the information that was provided to you by BT Openworld and entered by you during system installation.

  • Page 36: Monitoring Your Internet Connection

    Monitoring your Internet connection Click the link to launch the Speed Meter.The Speed Meter measures the Monitor Internet connection actual rate at which data is coming into (Incoming Kbps) and going out of (Outgoing Kbps) your system. It measures real-time data throughput in Kilobits per second and displays in one-second intervals. This data rate can differ from the reported speed of your broadband connection due to many factors, including traffic to the Web site or the speed of the Web servers at the site you are visiting.

  • Page 37: Viewing Broadband Link Statistics

    Viewing Broadband Link statistics The Intelligent Gateway keeps a running count of DSL activity in and out of your Internet connection since the last reset, and tracks errors that occurred on your DSL connection. The Transmit and Receive Data panel shows the total number of data bytes and IP packets either transmitted or received, and the total number of IP errors transmitted and received since the last reset.

  • Page 38: Modifying Broadband Link Settings

    Modifying Broadband Link settings The Advanced Settings page allows advanced users to manually configure their DSL and Internet connection settings. You should only modify the connection settings if you are very familiar with DSL and networking technology.

  • Page 39: Local Network

    Local Network The Local Network pages show summary information about the devices in your network, and allow you to configure the devices. Viewing Local Network summary information The Local Devices panel displays the name of the device, how it is connected, any special configuration information, and gives you links to other system features that you can set up for the device.

  • Page 40: Editing Advanced Local Network Settings

    The box to the right of the Local Devices panel contains links to other system features that can be viewed or configured for this device. Certain links may not apply for each device. The following lists the possible links: • Access shared files.

  • Page 41: Changing Address Allocation

    • Private Network. Sets the IP address range used by the local network. You can choose from three standard configuration options or configure the network settings manually. If you choose manual configuration, you must understand IP internetworking thoroughly. An incorrect configuration can cause unpredictable results on your local network.

  • Page 42: Connecting To A Corporate Lan Via Vpn

    Computers that are assigned non-routable (private network) addresses will use Network Address Translation (NAT) to access the Internet. Choosing a “DHCP Fixed” entry instructs the Intelligent Gateway to always provide the same address from the DHCP pool to the specified computer. Note: Computers on either the Public Network or Bridge Network are still behind the firewall.
  • Page 43 Open the Intelligent Gateway home page. Click the Local Network tab.

  • Page 44: Maintaining/Restoring The Vpn Connection

    Click Advanced Settings. In the Settings pane, change the LAN IP range to either 10.xxx.xxx.xxx or 192.xxx.xxx.xxx by clicking the corresponding radio button. Click the button. SAVE You must release and renew the IP address on your computer for the change to take effect. Maintaining/restoring the VPN connection If your VPN client regularly loses its connection, you can increase the time before the computer requires a new IP address by following these steps.
  • Page 45 Open the Intelligent Gateway home page. Click the Local Network tab.

  • Page 46: Firewall

    Click Advanced Settings. In the Settings pane, increase the DHCP timeout period to 24 hours by entering “24” in the field. Lease Click the button. SAVE As an alterantive to increasing the DHCP timeout, you can assign static IP addresses to the computer. Because the method for assigning static IP addresses depends on the computer operating system, refer to the documentation that came with your computer.

  • Page 47: Viewing Firewall Details

    network. You can configure the firewall to allow specific application traffic from the Internet to pass through to a computer on your local network. If the firewall has been configured to allow traffic from the Internet to pass through, the device and the allowed application are listed.
  • Page 48 the TCP protocol and Port 2999. The system recognizes that the data on Port 2999 (or a range of ports) is required for the specified application, and routes it accordingly. Click to access a page where you can map an application to a computer that will allow EDIT SETTINGS traffic through the firewall.

  • Page 49: Editing Your Firewall Settings

    Editing your firewall settings The Firewall Settings page allows you to configure the firewall to pass through specific application data to a selected computer. If you want to host an application on your network for Internet users to access (such as a Web server), you must configure your firewall to allow users on the Internet to access it.

  • Page 50: Updating Your Application Profile List

    Updating your Application Profile list If the application you want to host does not appear in the Application Profile list, you may need to update your application list. If an update is available, click the of application profiles. Creating, editing, or deleting your Application Profile If the application that you want to host is not included in the updated application list, you may need to create your own application profile.

  • Page 51: Allowing All Applications

    Repeat the previous step for each port or range of ports required for the application profile. Click DONE To edit application profiles that you have created, select the profile from the list and click the This launches the Edit Application Profile panel. To delete an application profile, select the application profile from the list and click Allowing all applications DMZplus is a special firewall mode that is used for hosting applications if an application will not operate...

  • Page 52: Monitoring The Firewall

    To disable DMZplus mode: Select the computer for which you wish to disable DMZplus. Select Maximum protection Click DONE Access the computer that is in DMZplus mode. If the computer will continue to automatically obtain an IP address, restart the computer. If the computer will have a static IP address, configure it with a valid static IP address and then restart it.

  • Page 53: Editing Advanced Firewall Settings

    Editing advanced firewall settings Advanced firewall configuration allows advanced users to further configure the system software firewall. You should use this feature only if you have advanced knowledge about firewalls and networking. If an Inbound box is checked, the firewall allows the corresponding protocol to pass through from the Internet to the network.

  • Page 54: Firewall Monitor

    Firewall Monitor The Firewall Monitor enhanced service extends the professional-grade firewall capabilities of your Intelligent Gateway by continuously assessing threats to your home network. Using the Firewall Monitor service, you can: • Automatically download updates to your firewall software to protect against new threats. •...

  • Page 55: Configuring/Editing Attack Alerts

    Click the button to display the Monitor Your Firewall page where you can customize these VIEW NOW settings for your firewall. The Monitor Your Firewall page contains four areas: • Top Attackers • Attacks Blocked • Firewall Rule Database • Attack Alerts Configuring/editing attack alerts To configure the Attack Alerts criteria, click...

  • Page 56: Enabling Attack Notification

    The Edit Attack Notification Settings page opens. Enabling attack notification To enable the attack notification function, make sure the Attack Notification Enable checkbox is checked. If you wish to disable this function, uncheck the checkbox. When you are finished setting your attack notification criteria, click take effect.

  • Page 57: Enabling Email Notification

    • Time Duration. Select the time duration. If the number of attacks specified is exceeded within the chosen duration, you are notified. Choices include one day or one week. A week is defined as Monday at midnight to Sunday at midnight. Enabling email notification In addition to being notified of attacks on the Intelligent Gateway home page, you can be notified via email when one of your attack threshold rules has been exceeded.

  • Page 58: Viewing Firewall Monitor Attack Alerts

    Viewing Firewall Monitor attack alerts After setting up alert notification, if your network firewall is attacked meeting the criteria set, notice of the attack is provided on the Intelligent Gateway home page, in the Firewall area. Click the button to display the Monitor Your Firewall page and view attacks made to your VIEW NOW network firewall.

  • Page 59: Viewing Top Attackers

    Viewing top attackers The Top Attackers area of the Monitor Your Firewall page displays the IP address and domain of each top attacker. The attackers are ranked based on the number and severity of attacks. To see the details of a particular top attacker, click the link of the attacker you wish to view.

  • Page 60: Understanding The Attacks Blocked Area

    Your Firewall Monitor will give you details about each potential attack, including its source address. BT Openworld can ONLY investigate attacks that originate from our address space. Customers who originate attacks from our address space are not complying with our terms and conditions, and may have their account terminated.

  • Page 61: Understanding The Firewall Rule Database Area

    The View Your Detailed Firewall Log page opens. To clear the log, click CLEAR LOG To return to the Monitor Your Firewall page, click your browser Understanding the Firewall Rule Database area The Firewall Rule Database area of the Monitor Your Firewall page shows you the current firewall rules version running on your Intelligent Gateway.

  • Page 62: Updating Your Firewall Rules

    Updating your firewall rules Updated firewall rules are automatically downloaded to your Intelligent Gateway after you purchase the Firewall Monitor service. The Firewall Monitor application typically checks for new updates every 24 hours.

  • Page 63: Access Controls

    Access Controls Access Controls combines two full-featured applications that create an easy-to-use solution to keep your office running smoothly: • Internet Access Restriction • Content Screening Access Controls provides whole-network service. The password protected restrictions and schedules you set are managed at the Intelligent Gateway rather than through individual PCs. A default setting can be set for any new computers added to the network, so if an employee brings a home computer into the office, the restrictions are automatically in place.

  • Page 64: Setting Up Internet Access Restriction

    Setting up Internet Access Restriction button appears on the right side of your Intelligent Gateway home page in the Access SET UP NOW Controls area. • To begin configuring the Internet Access Restriction feature, click • The Set Up Internet Access Restriction page opens. •...

  • Page 65: Step 1: Define Internet Access Restriction Settings

    • Click to see the Internet Access Restriction Schedule and begin defining schedules for the NEXT computers on your network. Note: Initially, all computers set up on your local network default to have full access to the Internet. Step 1: Define Internet Access Restriction settings For each computer on the network, you can block access to all Internet applications or block access to specific types of applications (such as Instant Messaging or Web browsing).

  • Page 66: Step 2: Enable Internet Access Restriction

    The Edit Internet Access Restriction Settings page opens. The upper portion of the page displays the summary of restrictions that are applied to the selected computer. The lower portion of the page is used to modify the restriction schedules of each category for this computer.

  • Page 67: Permitting Use Of A Specific Application

    • Allow Instant Messaging - Choosing the instant messaging category allows access to common instant messaging applications, such as AOL Instant Messenger™, Yahoo Messenger™, and ICQ™. All other Web services are not active, including Web browsing. • Allow All Other Applications - Choosing the All Other Applications category permits all other application types, except Web browsing and Instant Messaging unless allowed under other categories.

  • Page 68: Viewing A Restriction Schedule

    Viewing a restriction schedule To view the restriction schedule for a specific computer, from the Select a Computer dropdown list, select the computer name. The page is automatically updated to display the restriction schedule for the selected computer. This page displays the restrictions applied to each computer on your network. The page also provides details about the restriction categories that have been assigned and displays a graphical calendar that indicates the time intervals that each category is blocked or allowed.

  • Page 69: Content Screening

    Content Screening The Content Screening section of the Access Control application provides the highest level of protection available by: • Providing access to sites that you have defined as approved. • Blocking or limiting access to specified sites and allowing creation of a list of approved sites for employee browsing.

  • Page 70: Setting Up Content Screening

    Setting up Content Screening To configure Content Screening, click the button on the right side of your Intelligent SET UP NOW Gateway home page in the Access Controls area.

  • Page 71: Step 1: Block Content Categories For This Screening Group

    Step 1: Block content categories for this screening group After initiating the set up for Content Screening, the Block Content Categories for This Screening Group page opens. Use this page to set up the blocked content category for Screening Group 1. Content categories To make it easier to block undesirable content, a number of content categories have been developed.

  • Page 72: Step 2: Block And Approve Sites For This Screening Group

    Note: Sites discussing medicinal drug use, industrial hemp use, or public debate on the issue of legalizing certain drugs are not blocked, nor are sites sponsored by a public or private agency that provides educational information on drug use. • Gambling •...

  • Page 73: Adding Sites

    Adding sites To add a site to either the blocked or approved list, enter the address of the Web site in the Block Sites box or the Approve Sites box and click Note: When adding a specific site to either list, you can exclude the http://www portion of the address. For example, if you are adding http://www.abc.com to either list, you need only enter abc.com.

  • Page 74: Viewing Content Screening Settings

    Viewing Content Screening settings Use the View Content Screening Settings page to view the current content screening settings for your network. The Content Screening Summary Page displays: • The computer assigned to each group. • The categories of blocked content for each group. •...
  • Page 75 Click to view the Access Controls log. To clear the log, click the button, located in the corners of the right side of the page. CLEAR LOG...

  • Page 76: Sharing Files And Printers

    Sharing Files and Printers PC/network configuration for file sharing This chapter describes how to set up a network for file / printer sharing between PCs. If wireless networking is being added to an existing network (especially where network login is required) please check with your network administrator / consultant before making any changes.
  • Page 77 The Network Properties screen opens. Select Client for Microsoft Networks button. Properties Ensure that the Logon validation fields are empty, and that the Logon and restore radio button is selected. network connections Click and then click...
  • Page 78 Click the Identification tab. In the Computer name field, enter a name for your computer. In the Workgroup field, enter a workgroup name. Do NOT click Click the tab. Access Control In the Control access to shared resources field, click the using Share-level access radio button.
  • Page 79 Click the tab. Configuration In the Primary Network Logon that is selected in the pull- Windows Logon down. Click the File and Print Sharing Check the I want to be able to give others checkbox and click access to my files File and print sharing will now appear in your network components.

  • Page 80: Accessing Pcs On Your Network

    Accessing PCs on your network After you have configured file sharing on your PCs, double-click the Network Neighborhood icon to verify that you can see them. In Network Neighborhood, double-click Network In Entire Network, your network name should appear as an icon. Double-click the The PCs on your network will be displayed as shown in the screen capture.

  • Page 81: Sharing Your Files

    Sharing your files After you have configured file and print sharing, you can choose a drive or folder to share with the other users on your network. Open . Locate your chosen drive My Computer or folder and right click it, then click In the Sharing tab, click the button.

  • Page 82: Windows Me Operating Systems

    Windows ME operating systems Adding PCs to your network Double-click the My Network Places open the My Network Places window. Double-click Home Networking Wizard When the Wizard opens, click Select the Yes, this computer uses the radio button then select the following: connection to my ISP using the following radio button.
  • Page 83 In the field, enter a suitable Computer name name for your computer. In the field, select the Name Use the Workgroup radio button and enter the name of your name workgroup (all PCs on your network must have the same workgroup name). Click continue.

  • Page 84: Accessing Pcs On Your Network

    Click to complete your network setup. Finish Restart your PC when prompted. Accessing PCs on your network To check that your are connected to the other PCs on your network, double-click the icon. Network Places Double-click Entire Network An icon will be displayed with your network name.

  • Page 85: Sharing Your Files

    The PCs on your network will be displayed. When file sharing is enabled, you can browse the available content of these PCs. Note: If you have just added a new PC to the network, you may need to select View>Refresh before this will be shown as part of the network.
  • Page 86 Select the I want to be able to give others radio button and click access to my files File and printer sharing will now appear in your network components list. Click the PC when prompted. When your PC has restarted, open and locate the drive or folder you Computer wish to share.

  • Page 87: Windows Nt Operating Systems

    Select the radio button. In the Shared As field, enter a suitable share name Share Name (or accept the default). In the field, click the radio button next to your access preference (Read-Only, Full, or Depends on Password). In the Password field, enter a password if you wish to limit user access, or leave the Password field blank for no password required.

  • Page 88: Sharing Your Files

    Double-click Microsoft Windows Network An icon should be present with your network name. Double-click the icon. The PCs that are in your network will be displayed. When file sharing is set up, you will be able to browse the available content of these PCs.
  • Page 89 Double-click My Computer that has the Sharing (hand) symbol, right click that drive and click Sharing In the tab, select the Sharing button and click . Click Apply You can now add the other computers you wish to share to your User Group. From the Start menu, select Programs >...
  • Page 90 In User Manager, click User User In the field, enter the computer Username name. This name must be identical to the one you entered in Network Properties. In field, enter a password. To Password make it easy to remember the password, you can use the same password with which the PC logs on to the network.
  • Page 91 , locate and right-click the My Computer drive or folder you wish to share and click . Click the Sharing Shared As in the field, enter a Share Name Share Name (or accept the default). Click the button. In the Access Through Share Permissions screen, click the button.

  • Page 92: Windows 2000 Operating System

    As you add each user, use the Type of Access pull-down menu to assign the type of access you wish each user to have (for example, Full Control or Read-Only). When all users appear in the Add Names window, click Click to exit Share Permissions.
  • Page 93 Networking is enabled if the Local Area Connection icon is present. If it is not present, double-click Make New Connection follow the on-screen instructions. When you double-click the Local Area Connection icon, the Local Area Connection Status screen opens. After networking is enabled, you can change your Workgroup name to that of your new network.

  • Page 94: Accessing Pcs On Your Network

    Select the Network Identification button. Properties In the field, enter a name for Computer name the computer. In the Workgroup name for the workgroup and click The Network Identification welcome screen opens. Click , then close the Network Identification screen and restart your PC when prompted.
  • Page 95 Double-click Entire Network Click the link. entire contents Double-click the Microsoft Windows Network icon.

  • Page 96: Sharing Your Files

    Double-click the icon with the name of your network. The PCs in your network will be displayed. When file sharing is enabled you will be able to browse the available content of these PCs. Sharing your files In Windows 2000, before you can share files with other users you must add the other PCs to your User Group.
  • Page 97 Double-click the Administrative Tools Double-click the Computer Management icon. Click Local Users and Groups on the folder to highlight it. Click the Users button, then click Action New User The New User screen opens. In the field, enter the name of the computer you wish to add.
  • Page 98 The name of each user you have added will now appear in the Users section of the Computer Management screen. When you have added all users, you can now specify sharing on your chosen drive or folder. To do so, locate your drive or folder, right-click it and click Sharing The Local Disk Properties screen opens.
  • Page 99 The Permissions for window opens. Click the button. For each PC with which you wish to share a folder, locate the users in the Select Users, Computers, or Groups window and click the icon, then click the button. Repeat this for each PC with which you wish to share the folder, and then click the The users will now appear in the Permissions...

  • Page 100: Printer Sharing

    Printer sharing Sharing your printer (Windows 95, 98, and 98 SE) Print sharing as host Right-click Network Neighborhood Properties The Network window opens. In the Configuration tab, click the button. Sharing The File and Print Sharing window opens. Click the I want to be able to allow others to checkbox and click print to my printer(s)
  • Page 101 When your PC has restarted, from the Start menu select Settings> Printers The Printers window opens. Right-click the printer you wish to share and click In the Sharing tab, click the button. In the field, enter a share Share Name name for the printer.

  • Page 102: Print Sharing As Client

    Print sharing as client When one of your network PCs has a printer configured for sharing, you must add this printer to the printer settings of each PC before they can print to it. From the Start menu, select Settings> Printers The Printers window opens.
  • Page 103 Click the button to locate the Browse networked printer. Locate the PC to which the printer is attached. Click the printer icon, then click The network path now displays in the field. Click path or queue name continue. Network Next...
  • Page 104 The next screen prompts you to select the make and model of your printer. In the scroll list, select your printer by Manufacturers make. In the scroll list, select your Printers printer by model, then click printer is not displayed, then click the button and insert your printer disk.

  • Page 105: Sharing Your Printer (Windows Me)

    The following confirmation screen opens. Your test page should start printing within less than 60 seconds. If your test page prints successfully, click . If it does not print successfully, click to open a troubleshooting tool. If your printer has been set up correctly, it will now appear in your Printers folder.
  • Page 106 The Network window opens. In the Configuration tab, click the button. Sharing Click the I want to be able to allow other to checkbox and click print on my printer(s) In the main Network Properties window, click and restart your PC when prompted. When your PC has restarted, from the Start menu select Settings >...

  • Page 107: Print Sharing As Client

    The Printers window opens. Right-click the printer you wish to share and click The Printer Properties window opens. In the Sharing tab, click the Shared As In the field, enter a suitable name Share Name for the printer. In the Password password (optional) and click the Click...
  • Page 108 The Printers window opens. Double-click the icon to open the Add Printer Add Printer Wizard. Click to continue. Next Click the radio button and Network printer click to continue. Next Click the button to locate your network Browse printer.
  • Page 109 In the Browse for Printer window, click your printer to select it and click The network path for your printer is now displayed in the Network path or queue name field. Click to continue. Next If the following screen appears, click the existing driver (recommended) Click to continue.
  • Page 110 In the field, enter a suitable name Printer name for your printer. If you want Windows-based programs to use this printer as the default, click radio button. Click Next You will be prompted to print a test page. To print a test page, click the Yes (recommended) radio button and click Finish...

  • Page 111: Sharing Your Printer (Windows Nt)

    The printer will now appear in your Printer folder. Sharing your printer (Windows NT) Print sharing as host From the Start menu, select Printers In the Printers folder, locate the printer you wish to share, right-click it and click Settings> Sharing...

  • Page 112: Print Sharing As Client

    The Printer Properties window opens. In the Sharing tab, click the Shared field, enter a suitable name for Share Name your printer. To install drivers for other users on different operating systems, you can select these in the Alternate Drivers The printer will now have the shared (hand) symbol and will be available to everyone on your...
  • Page 113 Click the Network printer server and click Next Browse through your network to find the PC connected to your printer, then click the printer to highlight it and click If the drivers for the printer are not already installed, the following message may display. Click The next screen prompts you to select the make and model of your printer.
  • Page 114 Click the button to locate your CD- Browse ROM drive and then click If you want Windows-based programs to use this printer as the default, click the button. Click to continue. Next The last screen confirms that the printer has been successfully installed.

  • Page 115: The Intelligent Gateway Indicator Lights

    The Intelligent Gateway Indicator Lights Intelligent Gateway indicator and status lights The Intelligent Gateway has three indicator lights that can be used to diagnose installation and connection problems. The following tables describe how to interpret the lights. NETWORK Broadband Link light Blinking orange Solid red Solid orange...

  • Page 116: Diagnosing Connection Problems

    Diagnosing connection problems This section describes some connection problems you may encounter with your Intelligent Gateway network and provides suggestions for solving those problems. If the problem you are having is not covered here or in the Help system, or if the suggestions provided do not solve the problem, call the Technical Support number provided with your Intelligent Gateway.

  • Page 117: Frequently Asked Questions

    Frequently Asked Questions This chapter provides frequently asked questions about installation, networking, and Intelligent Gateway configuration and management. Installation FAQs What is the best way to connect a second PC to my Intelligent Gateway network? There are four different ways you can connect a computer to your Intelligent Gateway: Ethernet, HomePNA, direct connect USB, and Wireless.
  • Page 118 • How far is the computer from the Intelligent Gateway? If the second computer is in the same room, there should be no constraints on a wireless connection. For a direct USB connection, the computer must be within six feet of the Intelligent Gateway. With Ethernet or HomePNA, a cable of appropriate length will be necessary.
  • Page 119 To connect using USB, you must have a USB cable (a six foot, light gray USB cable is provided with your Intelligent Gateway), the Intelligent Gateway Setup CD, and a computer with an open USB port, running Windows 98, 98SE, ME, 2000, or XP, or Mac 8.6 to 9.x or 10.2 or higher. Note: Windows 95, NT, and other versions of Macintosh computers are not supported for direct connect USB.

  • Page 120: Networking Faqs

    Networking FAQs How can I change my network IP range? You can change the IP address range used by the Intelligent Gateway network by following these steps: From the Intelligent Gateway home page, click the Local Network tab on the top of the Intelligent Gateway user interface.

  • Page 121: Computer Configuration Faqs

    In the Broadband Network Username In the field, enter your PPPoA password. Password In the field, re-enter your password. Confirm Password Computer Configuration FAQs How do I set my browser’s home page to the Intelligent Gateway user interface? To set your browser’s home page to the Intelligent Gateway user interface, find the place in your browser to set the home page address and enter //gateway.2wire.net, or the IP address of your Intelligent Gateway (the default IP address is 172.16.0.1).

  • Page 122: Windows - 95, 98, 98Se, Me

    Where can I obtain drivers for my network adapter? There are four places to look for network adapter drivers: • On the CD that came with your network adapter. • On the CD that was provided with your adapter installation instructions. If your network adapter was provided to you with your Intelligent Gateway, the drivers may be integrated with the Intelligent Gateway installation CD.
  • Page 123 Right-click the Microsoft Outlook desktop icon and select Properties. Click and select the Manually configure information services Leave the default Profile Name and click Next radio button. Click Next...
  • Page 124 The Add Services to Profile window opens. Select The Mail Account Properties window opens. Note: If Microsoft Outlook has previously been configured, the preceding steps will be skipped. In this case the first step will be to click the Add button and then select Internet E-mail. In the Mail Account field, enter the name you want displayed for the email account.
  • Page 125 Openworld primary mail account, the email address is supplied in your Welcome Pack. You can also enter information in the Name and Organization fields at your discretion (optional). Click the Servers tab. In the I incoming and outgoing mail addresses. If you are setting up a BT Openworld mail account, enter mail.btconnect.com.
  • Page 126 Click the Connection tab. Click the Depending on the current set-up of Microsoft Outlook, you may need to add a personal folder so Microsoft Outlook knows where to store mail. If Microsoft Outlook has previously been configured, this may not be necessary.
  • Page 127 Right-click the Microsoft Outlook desktop icon. Select Properties. In the MS Exchange Settings Properties window, click In the Add Service to Profile window, select Personal Folders and click...
  • Page 128 In the field, enter a name for the folder. File name Click Click to conclude set-up.

  • Page 129: Pc - Internet Explorer 6.0

    To verify your set-up, double-click on the Microsoft Outlook desktop icon to run Microsoft Outlook. Verify that the Inbox is displayed. Click How do I set my browser to accept cookies? Warning: Changing your cookie settings may have privacy and security implications. Make sure you understand these implications before changing your cookie settings.

  • Page 130: Macintosh - Internet Explorer 5

    Macintosh — Internet Explorer 5 From the menu bar, select Edit > Preferences Select Receiving Files / Cookies in the menu on the left side. Macintosh — Netscape 4.7 From the menu bar, select Edit > Preferences Select Advanced from the menu on the left side. How do I configure my wireless card for a static IP address? The Intelligent Gateway supports both Dynamic and Static IP addressing on your Intelligent Gateway network.

  • Page 131: Configuration And Management Faqs

    How do I know whether my PC has a network adapter that can work with the Intelligent Gateway? In a Microsoft Windows computer you can check to see if you have a network adapter installed in your computer by accessing the Control Panel and clicking the Network Control application. If an Ethernet, HomePNA, or 802.11b wireless adapter is listed, it can be used to connect to your Intelligent Gateway network.

  • Page 132: Windows Xp Faqs

    How do I access the Intelligent Gateway management page? The Management and Diagnostic Console (MDC) is used for advanced troubleshooting. It can be accessed by entering //homeportal/management in the browser address bar. What is the maximum number of ports that I can open for a game? You can have up to 64 entries in the firewall pass-through table.
  • Page 133 general consumer operating systems such as Windows. It is a hardware firewall that provides a level of protection that cannot be afforded by a firewall running on a networked computer. Because the Intelligent Gateway is optimized for networking and firewall functions, it can perform with greater efficiency than Windows and without slowing the performance of your computer.
  • Page 134 Will I be able to use Windows XP Professional Remote Desktop (Remote Assistance) if the XP computer to be controlled is behind an Intelligent Gateway? Yes. Windows XP Professional allows you to connect to another computer. Once connected, you can send chat messages, view screens, and remotely control the other computer.

  • Page 135: Glossary

    Glossary Access Point. A device that transports data between a wireless network and a wired network. With the help of the system, a wireless base station is an example of an access point that acts between a wireless node and with other wired PCs and peripherals. ADSL.
  • Page 136 Bandwidth. A measure of the width or capacity of a communications channel. Greater bandwidth allows communication of more information in a given period of time. Bandwidth is generally described either in terms of analog signals in units of Hertz (Hz), which describes the maximum number of cycles per second, or in terms of digital signals in units of bits per second (bps).
  • Page 137 Data Link. The communications link used for data transmission from a source to a destination. For example, your telephone is a data link. Data Transfer Rate. The average number of bits per unit of time passing in a data transaction. Dedicated Connection.
  • Page 138 Fiber Optics. Thin strands of ultrapure glass that can be used to carry light waves from one location to another. Filter. A device which transmits a specific frequency and stops all other frequencies. Firewall. A security product that employs a combination of hardware and software to prevent unauthorized users or traffic from the Internet from gaining access onto a private local area network (LAN).
  • Page 139 Hypertext Markup Language (HTML). The computer language used to create hypertext documents, allowing connections from one document or Internet page to numerous others. HTML is the primary language used to create pages on the World Wide Web. Hypertext Transfer Protocol (HTTP). The transport protocol in transmitting hypertext documents around the Internet.
  • Page 140 ISDN. See Integrated Services Digital Network. ISO. See International Organization of Standardization. ISP. See Internet Service Provider. ITU. See International Telecommunication Union. ITU - T. See International Telecommunication Union/Telecommunication Standardization Sector. IXC. See Interexchange Carrier. JPEG. See Joint Photographic Experts Group. Joint Photographic Experts Group (JPEG).
  • Page 141 MAC Address. See Media Access Control Address. Mbps. Megabits per second. Media Access Control Address. A hardware address that has been embedded into the network interface card (NIC) by its vendor to uniquely identify each node, or point of connection, of a network. Megabit.
  • Page 142 Network Service Provider (NSP). A high-level Internet provider that offers high-speed backbone services. Network Telephone Adapter. A class of electronic device that transmits and receives telephone conversation digitally through some types of packet network. One or more telephones are connected to the adapter in order to carry out verbal conversation.
  • Page 143 POP. See Point of Presence. POTS. See Plain Old Telephone Service. POTS Splitter. A device that uses filters to separate voice from data signals when they are to be carried on the same phone line, required for several types of DSL service. Powerline Networking.
  • Page 144 SCSI. See Small Computer System Interface. Small Computer System Interface (SCSI). A type of interface between computers and peripherals that allows faster communication than most other interface standards, often used to connect PCs to external disk drives. Splitter. 1. For networking applications, a splitter is a device that splits a connection for use by two distinct outputs.
  • Page 145 UDP. See User Datagram Protocol. Uniform Resource Locator (URL). A text-based address used to identify specific resources on the Internet, such as web pages. URLs are arranged in a hierarchical form that specifies the name of the server on which a resource is located (such as www.bt.com) and the name of the file on that server (www.bt.com/ index.html).
  • Page 146 Numeric 802.3. An IEEE specification for CDMA/CD based Ethernet networks. 802.11. A family of IEEE specifications for 1 and 2 Megabits per second (Mbps) wireless Local Area Networks (LANs) 802.11b. An IEEE specification for 5.5 or 11 Megabits per second (Mbps) wireless Local Area Networks (LANs)

  • Page 147: Regulatory Information

    Regulatory Information Declaration of Conformance with European Community Directive 1999/5/EC This product is intended for use within the UK for connection to the public telephone network and compatible switchboards. This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC. The Declaration of Conformance for the Intelligent Gateway is published on the following web site: http://www.2wire.com/about/declaration/UK.
  • Page 148 5100-000148-000 Rev B...

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