Troubleshooting Guide - WhisperKool XLT SERIES XLT 1600 Owner's Manual

Before contacting Customer Service regarding a performance issue with your cooling unit (does not
cool, leaks, ices up, etc.), please review the following troubleshooting information and complete the
Troubleshooting Checklist found on page 24. It is designed to help you identify the issue yourself and
provide appropriate advice to remedy the issue or problem.
If you are unable to identify or solve the issue after completing and following these steps, fax a com-
pleted Troubleshooting Checklist to WhisperKOOL Customer Service at 1(209) 466-9606. The checklist
will provide Customer Service with background information on your cooling unit installation and wine
cellar to better assist you in resolving the issue. Be sure to include accurate contact information.
Problem
The unit does not
cool the room
Water leaking
from the rear
Unit is icing up
Unit isn't running
or makes intermittent
clicking noises
Try this first!
Clean off any accumulated dust, lint, or other debris from the front and rear intake grills. This will
restrict the airflow and may affect the unit's ability to function properly. Periodically cleaning the
unit's vents will help assure maximum cooling efficiency.
Airflow
Proper airflow is critical to the performance of the WhisperKOOL unit. Any obstruction to the intake and
exhaust ports on either side of the unit will compromise the unit's ability to cool. Make sure the
WhisperKOOL unit fan vents are clear. Check the front and rear intake vents for any possible obstruction.
There should be a minimum clearance of three feet directly in front of the intake and exhaust vents.
Page 19

TROUBLESHOOTING GUIDE

Likely Cause
Inadequate door seal
Improperly mounted unit
Unit has inadequate ventilation
Foam strips are not attached
Condensate Evaporator is not
properly set for local climate
Drain line is not attached
Poor Air Flow
Unit is low on refrigerant
Probe not in bottle
Problem with local electrical
circuit
Remedy
See "Door Seal" section on pg. 20
See "Unit Mounting" section on pg. 21
See "Airflow" and "Ventilation" sections on pg. 19 & 20
See page 11 (in the "Installation" section)
See Water Leaking, Rear in the "Condensation"
section on pg. 22
See "Drain line" section on pg. 13
See "Thermostat" section on pg. 21
See "Icing Up" section on pg. 22
See "Liquid Measuring Thermosat" section on pg. 14
See "Power Requirements" section on pg. 22
XLT 020111