AG Neovo TX-2401 User Manual

AG Neovo TX-2401 User Manual

White touch screen monitor

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TX-2401 & TX-2401 White Touch Screen Monitor
User Manual
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Summary of Contents for AG Neovo TX-2401

  • Page 1 TX-2401 & TX-2401 White Touch Screen Monitor User Manual www.agneovo.com...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS SAFETY INFORMATION WEEE ................................4 PRECAUTIONS Notice ................................5 Cautions When Setting Up ........................... 5 Cautions When Using ........................... 6 Cleaning and Maintenance ........................... 7 Notice for the LCD Monitor ........................... 8 CHAPTER 1: PRODUCT DESCRIPTION 1.1 Package Contents ..........................9 1.2 Organizing the Cable ..........................
  • Page 3 TABLE OF CONTENTS 6.3.2 Driver Installation Instructions ....................36 6.4 Troubleshooting ............................ 38 6.5 Transporting the LCD Monitor ......................39 CHAPTER 7: SPECIFICATIONS 7.1 Monitor Specifications .......................... 40 7.2 Monitor Dimensions ..........................41...
  • Page 4: Safety Information

    SAFETY INFORMATION CHAPTER 1: PRODUCT DESCRIPTION WEEE Disposal of Waste Equipment by Users in Private Household in the European Union. This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
  • Page 5: Precautions

    Precautions PRECAUTIONS PRECAUTIONS CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN Symbols used in this manual This icon indicates the existence of a potential hazard that could result in personal injury or damage to the product. This icon indicates important operating and servicing information. Notice •...
  • Page 6: Cautions When Using

    Users who have already mounted the monitor on the ceiling or any other horizontal surface overhead are strongly advised to contact AG Neovo for consultations and solutions to help ensure a most pleasurable and fulfilling monitor experience.
  • Page 7: Cleaning And Maintenance

    PRECAUTIONS Cleaning and Maintenance Do not attempt to service the LCD monitor yourself, refer to qualified service personnel. Opening or removing the covers may expose you to dangerous voltage or other risks. Follow these instructions to clean and disinfect the screen without damaging its anti-glare coating or other product components.
  • Page 8: Notice For The Lcd Monitor

    PRECAUTIONS Notice for the LCD Monitor In order to maintain the stable luminous performance, it is recommended to use low brightness setting. Due to the lifespan of the lamp, it is normal that the brightness quality of the LCD monitor may decrease with time.
  • Page 9: Chapter 1: Product Description

    Chapter 1: Product Description CHAPTER 1: PRODUCT DESCRIPTION 1.1 Package Contents When unpacking, check if the following items are included in the package. If any of them is missing or damaged, contact your dealer. LCD Monitor Warranty Card USB Cable Quick Start Guide Power Adaptor Power Cord...
  • Page 10: Organizing The Cable

    PRODUCT DESCRIPTION 1.2 Organizing the Cable 1. Lay the LCD monitor face down on a flat even surface. 2. After connecting the cables to the monitor, use the cable management slot to organize all cables shown below.
  • Page 11: Installing The Stand

    PRODUCT DESCRIPTION 1.3 Installing the Stand 1. Lay the LCD monitor face down on a flat even surface. 2. By aligning with the screw holes, install the stand to the rear of the LCD monitor. 3. Attach the stand to the monitor with the screws. 1.4 Adjusting the Tilt For comfort viewing, tilt the LCD monitor up to an angle of -5°...
  • Page 12: Wall Mounting

    Note: Take measures to prevent the LCD monitor from falling down and lessen possible injury and damage to the monitor in case of earthquakes or other disasters. • Use only the 100 x 100 mm wall mount kit recommended by AG Neovo. All AG Neovo wall mount kits comply with VESA standard.
  • Page 13: Lcd Monitor Overview

    PRODUCT DESCRIPTION 1.6 LCD Monitor Overview 1.6.1 Front View 1.6.2 Rear View Audio-Out DC IN HDMI Audio OUT: Connect audio signals output. DC IN: Connect with the supplied power adaptor. DisplayPort: Connect DisplayPort signals input. HDMI: Connect HDMI signals input.
  • Page 14: Control Buttons

    PRODUCT DESCRIPTION VGA: Connect VGA signals input. USB: Connect USB for touch screen control. 1.6.3 Control Buttons MENU SELECT MENU: • OSD menu ON/OFF and return to main item. UP (p): Hot Key: Brightness • When OSD menu is ON, navigate through adjustment icons or adjust a function. •...
  • Page 15 PRODUCT DESCRIPTION DOWN (q): Hot Key: Contrast • When OSD menu is ON, navigate through adjustment icons or adjust a function. • When the DOWN key is pressed, the contrast can be adjusted. The UP/DOWN key can be used for contrast adjustment. Contrast Pr es s <▲...
  • Page 16 PRODUCT DESCRIPTION Note: To lock/unlock the MENU key and/or the key, press the MENU and q keys simultaneously. Then select the desired lock/unlock function. Lock Lock OSD Key Inactive Power Key Inactive Press<▲,▼> to Adj ust and <Me nu> to E xit Pr e s s <▲...
  • Page 17: Chapter 2: Making Connections

    Chapter 2: Making Connections CHAPTER 2: MAKING CONNECTIONS CAUTION: Make sure that the LCD monitor is not connected to the power outlet before making any connections. Connecting cables while the power is ON may cause possible electric shock or personal injury. 2.1 Connecting the AC Power 1.
  • Page 18: Connecting Input Source Signals

    MAKING CONNECTIONS 2.2 Connecting Input Source Signals Input source signals can be connected with either of the following cables: • DisplayPort Connect one end of a DP cable to the DisplayPort DisplayPort HDMI connector of the LCD monitor and the other end to the DisplayPort connector of the computer.
  • Page 19: Connecting Usb For Touch Screen Control

    MAKING CONNECTIONS 2.3 Connecting USB for Touch Screen Control Connect one end of a USB cable to the USB connector of the LCD monitor and the other end to the USB connector of the computer. Touch Disable Function To disable the touch function, do the following: 1.
  • Page 20: Ventilation Requirements For Enclosure Locating

    MAKING CONNECTIONS 2.4 Ventilation Requirements for Enclosure Locating To allow heat to disperse, avoid installing the LCD monitor directly on the cabinet wall and make sure the operating/storage temperature/humidity requirements are met as described below: • Operating conditions: 0°C-40°C (32°F-104°F) •...
  • Page 21: Chapter 3: Using The Lcd Monitor

    Chapter 3: Using the LCD Monitor CHAPTER 3: USING THE LCD MONITOR 3.1 Turning on the Power 1. Connect the power to the LCD monitor. Refer to page 16. 2. Press the key on the control panel to turn the LCD monitor on. MENU SELECT Power Key...
  • Page 22: Displaying The Osd Menu

    USING THE LCD MONITOR 3.2 Displaying the OSD Menu Press the MENU key to open the OSD menu. Press the MENU key again to close the OSD menu. For more information on adjusting settings, refer to page 24. MENU Key MENU Picture Colour...
  • Page 23: Adjusting Monitor Brightness

    USING THE LCD MONITOR 3.3 Adjusting Monitor Brightness Press the p key to open the Brightness quick menu. MENU UP Key Brightness Press<▲,▼> to Adjust and <Menu> to Exit SELECT The following menu appears on the screen: Brightness Press<▲ ,▼> to A djus t a n d < M e nu > t o E x it Then press the p/q keys to adjust the LCD monitor brightness level.
  • Page 24: Adjusting Monitor Contrast

    USING THE LCD MONITOR 3.4 Adjusting Monitor Contrast Press the q key to open the Contrast quick menu. MENU Contrast DOWN Key P ress<▲,▼> t o A djust and <Menu> to E xit SELECT The following menu appears on the screen: Contrast Press<▲...
  • Page 25: Chapter 4: On Screen Display Menu

    Chapter 4: On Screen Display Menu CHAPTER 4: ON SCREEN DISPLAY MENU 4.1 Using the OSD Menu Menu Navigation Operation MENU Display the main menu screen. Press Picture Colour System Contrast Brightness H-Position V-Position Phase Clock Auto Adjust < S e l e ct > = En te r, < ▲ , ▼ > =M o v e , <M e n u > =E x it Enter the submenu.
  • Page 26 ON SCREEN DISPLAY MENU Menu Navigation Operation Adjust the settings or select the value. 1 Press p q to adjust the value or select the setting. For example: 2 Press SELECT to confirm the setting (if necessary). Picture Colour System Auto Adjust P re ss < ▲ , ▼ > to A d j u st a n d <M e n u > t o E x i t Return to the previous menu and/or close the Press MENU once to return to the previous menu.
  • Page 27: Osd Menu Tree

    ON SCREEN DISPLAY MENU 4.2 OSD Menu Tree Main Menu Submenu Reference Picture Contrast Refer to page 27. Brightness H-Position V-Position Phase Clock Auto Adjust Colour Colour Refer to page 29. Green Blue Sharpness OSD Timeout Refer to page 30. OSD Position OSD H-Position OSD V-Position System Reset Refer to page 31. Language Source Select Information...
  • Page 28: Chapter 5: Adjusting The Lcd Monitor

    Chapter 5: Adjusting the LCD Monitor CHAPTER 5: ADJUSTING THE LCD MONITOR 5.1 Picture Menu 1. Press MENU on the control panel to call out the OSD window. 2. Press p / q to select Picture and then press SELECT to enter the menu. 3.
  • Page 29 ADJUSTING THE LCD MONITOR Item Function Operation Range V-Position Moves the screen image up or down. 0 to 100 Press p q to adjust the (Vertical Position) value. Note: This menu item is only available if the source is VGA. Phase Adjusts the phase timing to synchronise 0 to 100...
  • Page 30: Colour Menu

    ADJUSTING THE LCD MONITOR 5.2 Colour Menu 1. Press MENU on the control panel to call out the OSD window. 2. Press p / q to select Colour and then press SELECT to enter the menu. 3. Press p / q to select the submenu item and then press SELECT to enter its settings. Picture Colour System...
  • Page 31: Osd Menu

    ADJUSTING THE LCD MONITOR 5.3 OSD Menu 1. Press MENU on the control panel to call out the OSD window. 2. Press p / q to select OSD and then press SELECT to enter the menu. 3. Press p / q to select the submenu item and then press SELECT to enter its settings. Picture Colour System...
  • Page 32: System Menu

    ADJUSTING THE LCD MONITOR 5.4 System Menu 1. Press MENU on the control panel to call out the OSD window. 2. Press p / q to select System and then press SELECT to enter the menu. 3. Press p / q to select the submenu item and then press SELECT to enter its settings. Picture Colour System...
  • Page 33: Chapter 6: Appendix

    Chapter 6: Appendix CHAPTER 6: APPENDIX 6.1 Warning Messages When any of these warning messages appear, check the following items. Warning Message Cause Solution The LCD monitor cannot detect the √ Check if the input source is input source signal. turned ON.
  • Page 34: Timing

    CHAPTER 6: APPENDIX 6.2 Timing Mode Resolution H-Frequency(khz) V-Frequency(hz) 720 x 400 31.47 70Hz 640 x 480 31.47 60Hz 640 x 480 66Hz 640 x 480 37.86 72Hz 640 x 480 37.5 75Hz 800 x 600 35.16 56Hz 800 x 600 37.88 60Hz 800 x 600...
  • Page 35: Touch Screen Driver Installation

    CHAPTER 6: APPENDIX 6.3 Touch Screen Driver Installation The LCD monitor is available with USB connections. The touch driver can be downloaded from https://www.eeti.com/documentation.html website. The supported operating systems are Windows 7/8/10, Windows VISTA/XP/2000/CE/XP Embedded, Mac ® OS 10.10-10.14, Linux 2.6.36 later/3.x.x/4.x.x/5.x.x, Android 2.3 upwards (Windows 7/8/10 Multi touch without driver).
  • Page 36: Driver Installation Instructions

    CHAPTER 6: APPENDIX 2. In Tablet PC Settings, tap “Calibrate the screen for pen or touch input”. 3. On the Display tab, in Display options, tap “Calibrate” and then “Yes” to allow the program to make changes. 4. Follow the on-screen instructions to calibrate the touch screen. 6.3.2 Driver Installation Instructions If you are using a PC running Windows VISTA, XP, 2000, follow the instructions below:...
  • Page 37 CHAPTER 6: APPENDIX If you are using a PC running Windows CE, follow the instructions below: ® 1. Power on the computer. 2. Make sure the USB cable is connected to the computer. 3. Using Platform Builder, build an image file by following the step-by-step instructions found in the driver folder file.
  • Page 38: Troubleshooting

    APPENDIX 6.4 Troubleshooting Problems Possible Cause and Solution No picture. • Check if the LCD monitor is turned ON. • Check if the power adapter is properly connected to the LCD monitor. • Check if the power cord is plugged into the power outlet and to the power adapter.
  • Page 39: Transporting The Lcd Monitor

    APPENDIX 6.5 Transporting the LCD Monitor To transport the LCD monitor for repair or shipment, place the monitor in its original packaging box. 1. Place the two foam cushions on each side of the LCD monitor for protection. 2. Place the LCD monitor down in the box. 3.
  • Page 40: Chapter 7: Specifications

    Chapter 7: Specifications CHAPTER 7: SPECIFICATIONS 7.1 Monitor Specifications TX-2401/ TX-2401 White Panel Panel Type LED-Backlit TFT LCD(VA Technology) Panel Size 23.8” Max. Resolution FHD 1920 x 1080 Pixel Pitch 0.274 mm Brightness 250 cd/m Contrast Ratio 3000:1 Viewing Angle (H/V) 178°/178°...
  • Page 41: Monitor Dimensions

    575.1(Outline dimension) 42.4 237.5 237.5 19.4 4-R 10.7 M4xL7 72.4 279.7 241.3 AG Neovo Company Address: 5F-1, No. 3-1, Park Street, Nangang District, Taipei, 11503, Taiwan. Copyright © 2022 AG Neovo. All rights reserved. TX-2401 Eprel registration number: 1121207 TX2410_UM_V010...

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