HP ENVY 16 Maintenance And Service Manual page 43

Table 5-3 Memory module descriptions and part numbers
Description
16 GB, DDR4-4800
8 GB, DDR4-4800
Memory module cover
Before removing the memory, follow these steps:
1. Prepare the computer for disassembly (see
2. Remove the bottom cover (see
3. Remove the battery (see
If you are replacing a memory module, remove the existing memory module:
1. Use a nonmarking, nonconductive tool to release the edges of the bottom cover from the system board
(1), and then remove the memory module cover (2).
2. Spread the two retention clips outward (1) until the memory module tilts up at a 45° angle, and then
remove the module (2). Use the same procedure to remove all memory modules.
IMPORTANT:
Do not touch the components on the memory module.
36 Chapter 5 Removal and replacement procedures for authorized service provider parts
Bottom cover on page
Battery on page
To prevent damage to the memory module, hold the memory module by the edges only.
Preparation for disassembly on page
33).
34).
Spare part number
M97596-005
M97595-005
N13393-001
33).