HP 14 Maintenance And Service Manual
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HP 14 Maintenance And Service Manual

HP 14 Maintenance And Service Manual

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HP 14 Laptop PC
Maintenance and Service Guide
IMPORTANT! This document is intended for HP
authorized service providers only.

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Summary of Contents for HP 14

  • Page 1 HP 14 Laptop PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
  • Page 2 HP Inc. bound by the terms of the HP End User License Not all features are available in all editions of under license. Intel, Celeron, and Pentium are Agreement (EULA).
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Keyboard area ..............................10 TouchPad ............................10 Lights ..............................11 Button, vent, and speakers ....................... 12 Special keys ............................13 Action keys ............................14 Bottom ................................. 15 Labels ................................... 16 3 Illustrated parts catalog ..........................19 Computer major components ..........................19 Display assembly subcomponents ........................
  • Page 6 Backing up information and creating recovery media ..................67 Using Windows tools ......................... 67 Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..67 Restoring and recovery ............................68 Restoring, resetting, and refreshing using Windows tools .............. 68 Recovering using HP Recovery media ....................
  • Page 7 Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only) ..................... 71 Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ..........72 Downloading Remote HP PC Hardware Diagnostics UEFI ..............72 Downloading the latest Remote HP PC Hardware Diagnostics UEFI version ....72 Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number ..........................
  • Page 8 viii...

  • Page 9: Product Description

    Product description Category Description Product Name HP 14 Laptop PC Model numbers: World Wide 14-cf0xxx, 14-cf1xxx China & India LFR: 14s-cf0xxx, 14s-cf1xxx China & India IT Mall: 14s-cr0xxx, 14s-cr1xxx China & India OLS: 14s-cs0xxx, 14s-cs1xxx EMEA MM: 14-ma0xxx Windows 10 S: 14-df0xxx...
  • Page 10 AMD Radeon 530 with 2 GB of dedicated video memory Supports MR Ready (min. requirements: i7/i5 processors, UHD 620/HD 620 graphics) Panel 35.6-cm (14.0-in), WLED, eDP, slim-flat (3.0 mm), 16:9 ultra wide aspect ratio, narrow bezel, non-touch, 220 nits: High definition (HD)(1366×768), BrightView, SVA HD (1366×768), anti glare, SVA...
  • Page 11 16 GB Optane memory module + 1 TB, 5400 rpm hard drive eMMC configurations (Pentium and Celeron processors): 64 GB Camera HP TrueVision HD Camera - indicator LED, USB2.0, HD BSI sensor, f2.0 720p by 30 frames per second Single digital microphone Audio...
  • Page 12 Category Description Full-size, two coat paint, island-style keyboard (ash silver) Full-size, four coat paint, island-style keyboard (snow flake white) Full-size, four coat paint, backlit, island-style keyboard (snow flake white) TouchPad: Multitouch gestures enabled Support Modern Trackpad Gestures Taps enabled by default Power requirements Battery: 3-cell, 41 Whr, li-ion...
  • Page 13 Category Description Windows 10 Home 64 Single Language Value India Market PPP Windows 10 Home 64 Single Language Value Indonesia Market PPP Windows 10 Home 64 Value Notebook Compact Windows 10 Home 64 Value Notebook Compact Web/Kiosk Windows 10 Home 64 Value Notebook Single Language Windows 10 Home 64 Value Notebook Single Language Compact Windows 10 Home 64 Value Notebook Single Language SEAP Windows 10 Home 64 Value Notebook Single Language select GEO...
  • Page 14 Chapter 1 Product description...

  • Page 15: Getting To Know Your Computer

    For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access this guide: ▲ Select the Start button, select HP Help and Support, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.

  • Page 16: Left Side

    Left side Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. USB Type-C port Connects a USB device, such as a cell phone, camera, activity tracker, or smartwatch, and provides data transfer.

  • Page 17: Display

    For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: ▲ Select the Start button, select HP Help and Support, and then select HP Documentation. Display...

  • Page 18: Keyboard Area

    Keyboard area TouchPad Component Description TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse. Chapter 2 Getting to know your computer...

  • Page 19: Lights

    Lights Component Description Caps lock light On: Caps lock is on, which switches the key input to all capital letters. Mute light ● On: Computer sound is off. Off: Computer sound is on. ● Keyboard area...

  • Page 20: Button, Vent, And Speakers

    Button, vent, and speakers Component Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.

  • Page 21: Special Keys

    Special keys Component Description Displays system information when pressed in combination with key. Executes specific functions when pressed in combination with another key. Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu. Action keys Execute frequently used system functions.

  • Page 22: Action Keys

    Action keys An action key performs the function indicated by the icon on the key. To determine which keys are on your product, see Special keys on page To use an action key, press and hold the key. ▲ Icon Description Opens the “How to get help in Windows 10”...

  • Page 23: Bottom

    Bottom Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Bottom...

  • Page 24: Labels

    Your service label will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on your computer. Component HP product name Model number Product ID Serial number Warranty period...
  • Page 25 Component Serial number Warranty period ● Regulatory label(s)—Provide(s) regulatory information about the computer. Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval ● markings for the countries or regions in which the devices have been approved for use. Labels...
  • Page 26 Chapter 2 Getting to know your computer...

  • Page 27: Illustrated Parts Catalog

    Illustrated parts catalog Computer major components NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Computer major components...
  • Page 28 Item Component Spare part number Display assembly (14 inch) NOTE: Displays are only spared at the subcomponent level. For display assembly spare part information, see Display assembly subcomponents on page Hinge cover NOTE: For hinge cover spare part information, see...
  • Page 29 Item Component Spare part number ● 256 GB L25983-001 SATA-3, TLC: ● 256 GB L25982-001 128 GB L25981-001 ● Optane memory module, 16 GB L34406-001 (16) Speakers L24489-001 (17) System board hook L23206-001 (18) System board (includes replacement thermal materials) All system boards use the following part numbers: xxxxxx-001: non-Windows operating system xxxxxx-601: Windows operating system...
  • Page 30 Item Component Spare part number ● Realtek RTL8723DE 802.11 bgn 1×1 WiFi + BT 4.2 Combo Adapter L21480-005 ● Intel Dual Band Wireless-AC 9461 802.11 AC 1×1 WiFi + Bluetooth 5 Combo Adapter (non-vPro) L25889-005 (MU-MIMO supported) (20) Memory module 4 GB 862397-859 8 GB...

  • Page 31: Display Assembly Subcomponents

    Component Spare part number Hinge cover Natural silver L24474-001 Pale gold L24471-001 Snow flake white L24472-001 Tranquil pink L24473-001 Display bezel L24465-001 Raw display panel (14 inch) FHD, anti-glare, WLED UWVA L25977-001 FHD, BrightView, WLED UWVA L25978-001 Display assembly subcomponents...

  • Page 32: Miscellaneous Parts

    Tranquil pink L24468-001 Miscellaneous parts Component Spare part number Adhesive tape kit L24491-001 HP Smart AC adapter 45 W, RC 4.5 mm, NPFC, non-slim 741727-001 45 W, NPFC, SB 4.5 RA - Argentina 741553-852 65 W, NPFC, S-3P 4.5 mm 710412-001 65 W, NPFC, RC 4.5 mm, EM...
  • Page 33 For use in South America L19369-001 For use in South Korea L19366-001 For use in Switzerland L19370-001 For use in Thailand L19371-001 For use in Taiwan L19372-001 For use in the United Kingdom L19373-001 HP HDMI-to-VGA adapter 701943-001 Screw Kit L24494-001 Miscellaneous parts...
  • Page 34 Chapter 3 Illustrated parts catalog...

  • Page 35: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: Flat-bladed screwdriver ● ● Magnetic screwdriver Phillips P0 and P1 screwdrivers ● ● Pick Tweezers ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 36: Drive Handling

    Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 37: Packaging And Transporting Guidelines

    700 V 400 V Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V Packing PCBs in foam-lined box...
  • Page 38 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 39: Removal And Replacement Procedures For Authorized Service Provider Parts

    Accessing these parts can damage the computer or void the warranty. NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Component replacement procedures...
  • Page 40 Pull up the rubber feet lightly and quickly. To install the rubber feet, refit them on the adhesive backing. NOTE: The bottoms of the computer feet are ribbed. These ribs are designed to fit only one way in the grooves that are in the enclosure. Make sure the feet are positioned in those grooves when reinstalling the feet.

  • Page 41: Bottom Cover

    Bottom cover Description Spare part number Bottom cover for use in models of the following colors: Natural silver L24478-001 Pale gold L24475-001 Snow flake white L24476-001 Tranquil pink L24477-001 Before removing the bottom cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 42 Use a thin plastic tool (1) to release the back cover. Work your way around prying to disengage the bottom cover from the computer, and then remove the cover (2). Reverse this procedure to install the bottom cover. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 43: Battery

    Battery Description Spare part number Battery, 3 cell, 41 Whr, 3.6 Ah Li-ion L11119-855 System board hook L23206-001 Before removing the battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 44: Hard Drive

    Hard drive NOTE: The hard drive spare part kit does not include the hard drive cover. Description Spare part number Hard drive, 1 TB, 5400 rpm, 7 mm 762990-005 Hard drive, 500 GB, 5400 rpm, 7 mm 778186-005 Hard drive cable L23187-001 Hard drive bracket L24490-001...
  • Page 45 To remove the hard drive bracket, pull the holder sides (1) up and away from the hard drive, and then remove the bracket cover (2) from the hard drive. To remove the hard drive connector, pull the connector (3) away from the hard drive. Reverse this procedure to reassemble and install the hard drive.

  • Page 46: Wlan Module

    WLAN module Description Spare part number Dual Antenna Intel Dual band wireless-AC 3168 802.11AC 1x1 WiFi + BT 4.2 Combo Adaptor (non-vPro) 863934-855 Realtek RTL8822BE 802.11 ac 2x2 WiFi + BT 4.2 Combo Adapter (MU-MIMO supported) 924813-855 Single Antenna Realtek RTL8821CE 802.11 ac 1x1 WiFi + BT 4.2 Combo Adapter (MU-MIMO supported) L17365-005 Realtek RTL8723DE 802.11 bgn 1x1 WiFi + BT 4.2 Combo Adapter L21480-005...
  • Page 47 Remove the WLAN module by pulling the module away from the slot at an angle (3). NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module.

  • Page 48: Memory Module

    Memory module Description Spare part number SODIMM, 4 GB, 2400 MHz, 1.2 v, DDR4 862397-859 SODIMM, 8 GB, 2400 MHz, 1.2 v, DDR4 862398-855 Before removing a memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 49: Solid-State Drive

    Solid-state drive Description Spare part number Solid-state drive, PCIe: ● 512 GB L25984-001 ● 256 GB L25983-001 Solid-state drive, SATA-3, TLC: ● 256 GB L25982-001 ● 128 GB L25981-001 Optane memory module, 16 GB L34406-001 Solid-state drive bracket L24488-001 Solid-state drive board L24487-001 Before removing the solid-state drive, follow these steps: Turn off the computer.

  • Page 50: Speakers

    Speakers Description Spare part number Speakers (includes left and right speakers and cable) 926558-001 Before removing the speakers, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 51: Power Connector

    Power connector Description Spare part number Power connector L23188-001 Before removing the power connector cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 52: Touchpad Click Board

    TouchPad click board Description Spare part number TouchPad click board L24486-001 TouchPad board cable L23184-001 TouchPad click board cable L24485-001 Before removing the TouchPad click board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 53 Lift the board (4), and then slide it outward from under the clips that hold it on place to remove it (5). TIP: The edge of the board sits under clips. Be sure to slide the board out from under the clips to prevent damage to the board or clips.

  • Page 54: Touchpad

    TouchPad Description Spare part number TouchPad L24484-001 Before removing the TouchPad, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 55: Usb Board

    USB board Description Spare part number USB board L24483-001 USB board cable L23186-001 Before removing the USB board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 56: Fan

    Description Spare part number Fan, for discrete systems L23189-001 Fan insert, plastic placeholder for UMA fanless systems L31017-001 Before removing the fan, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 57: System Board

    System board NOTE: The system board spare part kit includes replacement thermal materials. Description Spare part number System board (includes replacement thermal materials): All system boards use the following part numbers: xxxxxx-001: Non-Windows operating system xxxxxx-601: Windows operating system For use in models with discrete graphics: Intel Core i3-7020U processor and 2 GB of dedicated video memory L24453-xxx ●...
  • Page 58 Remove the battery (see Battery on page 35). Remove the fan (see Fan on page 48). NOTE: When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ●...
  • Page 59 Lift the system board out of the computer (3). Reverse this procedure to install the system board. Component replacement procedures...

  • Page 60: Heat Sink Assembly

    Heat sink assembly NOTE: The heat sink assembly spare part kit includes replacement thermal materials. Description Spare part number Heat sink assembly, discrete, (includes replacement thermal materials) L23192-001 Heat sink assembly, UMA (includes replacement thermal materials) L23191-001 Heat sink assembly, for fanless systems (includes replacement thermal materials) L23190-001 Before removing the heat sink assembly, follow these steps: Shut down the computer.
  • Page 61 Remove the heat sink (2) from the system board. If you have a model with UMA graphics and fan: In the order indicated on the heat sink, remove the four Phillips M2.0×4.0 screws (1) that secure the heat sink to the system board. Remove the heat sink (2) from the system board.
  • Page 62 In the order indicated on the heat sink, remove the four Phillips M2.0×4.0 screws (1) that secure the heat sink to the system board. Remove the heat sink (2) from the system board. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed.
  • Page 63 ● UMA graphics on models with fan: Thermal paste is used on the heat sink (2) and associated system board component (1). Component replacement procedures...
  • Page 64 UMA graphics on models without fan: Thermal paste is used on the heat sink (2) and associated system ● board component (1). Reverse this procedure to reassemble and install the heat sink assembly. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 65: Display Assembly

    L24471-001 Snow flake white L24472-001 Tranquil pink L24473-001 Display bezel L24465-001 Webcam/microphone module L23237-001 Raw display panel (14 in) FHD, anti-glare, WLED UWVA L25977-001 FHD, BrightView, WLED UWVA L25978-001 HD, anti-glare, WLED SVA L25979-001 HD, BrightView, WLED SVA L25980-001 Hinges (left and right)
  • Page 66 Remove the bottom cover (see Bottom cover on page 33). Remove the battery (see Battery on page 35). To remove the display assembly: Disconnect the display cable from the system board(1). Disconnect the wireless antenna cables from the WLAN module (2). Position the computer so it is open with the display hanging off the table (1).
  • Page 67 Rotate the hinges upward to an angle (3), and then remove the display (4). If it is necessary to replace any of the display assembly subcomponents: Lift the hinge cap to remove it from display. Component replacement procedures...
  • Page 68 Flex the inside of the top edge (1), left and right sides (2), and the inside of the bottom edge (3) of the display bezel until the bezel disengages from the display enclosure. Remove the display bezel (4). To remove the webcam/microphone module: Position the display assembly with the top edge toward you.
  • Page 69 Disconnect the cable (2) from the module. To remove the display panel: Use a tweezer to grasp the adhesive tape (1) near the bottom corners of the display panel. Pull the tape out from under the right (2) and left (3) corners of the display panel until it is completely removed.
  • Page 70 On the back of the display panel, release the adhesive strip that secures the display panel cable to the display panel, and then disconnect the cable (2). Lift the display panel (3) to remove it. To remove the display hinges: Remove the three Phillips M2.5×2.5 screw (1) from the bottom of each hinge.
  • Page 71 To remove the display/webcam cable, lift the tape from atop the connector on the webcam module (1), and then disconnect the cable from the webcam module (2). Lift the cable from the display enclosure to disengage the adhesive that secures it (3). To remove the wireless antennas and cables, release the wireless antenna cables from the clips (1) built into the side of the display enclosure, and then peel the antennas of the display enclosure (2) to remove the antennas and cables.

  • Page 72: Top Cover/Keyboard

    Reverse this procedure to reassemble and install the display assembly. Top cover/keyboard In this section, the first table provides the main spare part number for the keyboard. The second table provides the country codes. NOTE: All top cover/keyboard spare part kits include TouchPad and TouchPad top mylar. Kits do not include TouchPad board or TouchPad click board.

  • Page 73: Using Setup Utility (Bios)

    To reveal the BIOS version information (also known as ROM date and System BIOS), use one of these options. ● HP Support Assistant Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Select the question mark icon in the taskbar.

  • Page 74: Downloading A Bios Update

    If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Select the question mark icon in the taskbar.

  • Page 75: Backing Up, Restoring, And Recovering

    You must be connected to the Internet to access the Get Help app. Using the HP Cloud Recovery Download Tool to create recovery media (select products only) You can use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB flash drive, as follows: Go to http://www.hp.com/support.

  • Page 76: Restoring And Recovery

    HP Recovery media is used to recover the original operating system and software programs that were installed at the factory. On select products, it can be created on a bootable USB flash drive using the HP Cloud Recovery Download Tool. For details, see...

  • Page 77: Using Hp Pc Hardware Diagnostics

    The tool runs within the Windows operating system in order to diagnose hardware failures. If HP PC Hardware Diagnostics Windows is not installed on your computer, first you must download and install it. To download HP PC Hardware Diagnostics Windows, see...

  • Page 78: Downloading The Latest Hp Pc Hardware Diagnostics Windows Version

    If your PC will not boot into Windows, you can use HP PC Hardware Diagnostics UEFI to diagnose hardware issues.

  • Page 79: Starting Hp Pc Hardware Diagnostics Uefi

    Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive can be useful in the following situations: ● HP PC Hardware Diagnostics UEFI is not included in the preinstall image.

  • Page 80: Using Remote Hp Pc Hardware Diagnostics Uefi Settings (Select Products Only)

    Find out more. Downloading Remote HP PC Hardware Diagnostics UEFI NOTE: HP Remote PC Hardware Diagnostics UEFI is also available as a Softpaq that can be downloaded to a server. Downloading the latest Remote HP PC Hardware Diagnostics UEFI version To download the latest Remote HP PC Hardware Diagnostics UEFI version, follow these steps: Go to http://www.hp.com/go/techcenter/pcdiags.
  • Page 81 Make your customization selections. Select Main, and then Save Changes and Exit to save your settings. Your changes take effect when the computer restarts. Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)
  • Page 82 Chapter 8 Using HP PC Hardware Diagnostics...

  • Page 83: Specifications

    Specifications Computer specifications Metric U.S. Dimensions Depth 324 mm 12.76 in Width 226 mm 8.9 in Height (rear) 19.9 mm 0.78 in Weight SSD/eMMC 1474 g 3.33 lb Hard drive 1511 g 3.35 lb SSD+HDD 1519 g 5.67 lb Input power Operating voltage and current 19.5 V dc @ 2.31 A –...

  • Page 84: 37.97 Cm (14.95 In) Display Specifications

    37.97 cm (14.95 in) display specifications Metric U.S. Active diagonal size 37.97 cm 14.95 n Thickness 3.0 mm 0.118 inch Resolution 1920x1080 FHD 1366x768 HD Surface treatment AntiGlare or BrightView Brightness 220 nits Viewing angle SVA (HD) UWVA (FHD) Backlight...

  • Page 85: Solid-State Drive Specifications

    Solid-state drive specifications 128-GB* 256-GB* Dimensions Height 1 mm 1 mm Length 50.8 mm 50.8 mm Width 28.9 mm 28.9 mm Weight < 10 g < 10 g Interface type SATA-3 (6 Gbps) SATA-3 (6 Gbps) Transfer rate Sequential Read Up to 520 MB/s Up to 540 MB/s Random Read...
  • Page 86 Chapter 9 Specifications...

  • Page 87: 10 Power Cord Set Requirements

    10 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 88: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM Australia Austria Belgium CEBEC Brazil ABNT Canada Chile Denmark DEMKO Finland FIMKO France Germany India Israel Italy Japan The Netherlands KEMA New Zealand SANZ Norway NEMKO The People's Republic of China Saudi Arabia SASO...
  • Page 89 Country/region Accredited agency Applicable note number The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² or 1.25 mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V ac) configuration.
  • Page 90 Chapter 10 Power cord set requirements...

  • Page 91: 11 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.
  • Page 92 Chapter 11 Recycling...

  • Page 93: Index

    30 screen brightness 14 caps lock light, identifying 11 esc key, identifying 13 speaker volume 14 chipset, product description 1 ethernet switch screen image 14 components product description 3 using 14 bottom 15 Adhesive tape kit 24 display 9...
  • Page 94 8 chipset 1 model name 1 internal microphone, identifying 9 display panel 2 mute light, identifying 11 ethernet 3 mute volume action key 14 external media cards 3 jacks hard drive 2 audio-out (headphone)/audio-in keyboard 3 network jack, identifying 7...
  • Page 95 Download Tool 67 hard drive 76 removing 63 creating using Windows tools 67 solid-state drive 77 webcam/microphone cable regulatory information switch screen image action key 14 removing 61 regulatory label 17 system board webcam/microphone module wireless certification labels 17 removing 49...
  • Page 96 Index...

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