HP ENVY 16 Maintenance And Service Manual
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HP ENVY 16 Maintenance And Service Manual

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Maintenance and Service Guide
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.

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Summary of Contents for HP ENVY 16

  • Page 1 Maintenance and Service Guide SUMMARY This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.
  • Page 2 Intel and vPro are trademarks of bound by the terms of the HP End User License Not all features are available in all editions Intel Corporation or its subsidiaries in the Agreement (EULA).
  • Page 3 Safety warning notice Reduce the possibility of heat-related injuries or of overheating the computer by following the practices described. WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface.

  • Page 4: Table Of Contents

    Adjusting touchpad settings ........................8 Turning on the touchpad ...........................8 Touchpad components ............................8 Lights ..................................9 Button and speakers..............................10 Special keys ................................11 Action keys................................13 HP Hubs Launcher (select products only) .......................14 Bottom ....................................14 Labels....................................15 3  Illustrated parts catalog ..............................18 Computer major components............................18 Display assembly subcomponents..........................20 Cables....................................21 Miscellaneous parts.................................22...
  • Page 5 Recommended materials and equipment.......................27 Cleaning your computer ..............................28 Enabling HP Easy Clean (select products only) .......................28 Removing dirt and debris from your computer.......................28 Cleaning your computer with a disinfectant ......................29 Caring for wood veneer (select products only) .......................30 Packaging and transporting guidelines ..........................30 Accessing support information ............................30...
  • Page 6 Backing up information and creating recovery media ....................66 Using Windows tools for backing up ........................66 Using the HP Cloud Recovery Download Tool to create recovery media (select products only)......66 Restoring and recovering your system ...........................66 Creating a system restore ............................67 Restoring and recovery methods ..........................67...
  • Page 7 12  Recycling ....................................80 Index ......................................81...

  • Page 8: 1  Product Description

    512 GB, PCIe-4 × 4, NVMe value, TLC ● Audio and video Audio brand: Bang and Olufson HP True Vision 5MP Camera with Shutter Door - indicator LED, 1x IR LED, USB2.0, 5MP BSI sensor, f2.0, WDR/TNR, 76° NFOV 5 MP by 30 frames per second Product description...
  • Page 9 Support for Modern Trackpad Gestures Taps enabled as default Power requirements Battery 6 cell, 83 Whr, 3.59 Ah, polymer, HP Long Life HP Fast Charge Technology Smart AC adapters 200 W, slim barrel, Power Factor Correction (PFC), 4.5 mm 150 W, Smart PFC Slim Barrel 4.5 mm Power cord C5, premium, 1 m (3.3 ft), C13, premium, 1 m (3.3 ft)
  • Page 10 Table 1-1 Product components and their descriptions (continued) Category Description Windows 11 Pro 64 High End Windows 11 Home 64 Advanced Windows 11 Home 64 Advanced Single Language Windows 11 Home 64 High-End Chinese Market PPP Windows 11 Home 64 Plus Single Language Africa Market Windows 11 Home 64 Plus Single Language APAC EM PPP Windows 11 Home 64 Plus Windows 11 Home 64 Plus Single Language...

  • Page 11: 2  Getting To Know Your Computer

    Table 2-1 Right-side components and their descriptions Component Description USB Type-C® Thunderbolt™ ports with HP Sleep Connect USB devices, provide high-speed data transfer, and and Charge and DisplayPort™ output (2) charge small devices (such as a smartphone), even when the computer is off.

  • Page 12: Left Side

    High-Definition Multimedia Interface (HDMI) device. USB SuperSpeed 10 Gbps port with HP Sleep Connects a USB device, provides high-speed data transfer, and and Charge charges small devices (such as a smartphone), even when the computer is off.

  • Page 13: Display

    For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access this guide: Select the Search icon in the taskbar, type HP ▲ Documentation in the search box, and then select HP Documentation.

  • Page 14: Keyboard Area

    For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: Select the Search icon in the taskbar, type HP Documentation in the search box, and then select HP Documentation. ▲ Keyboard area Keyboards can vary by language.

  • Page 15: Touchpad Settings And Components

    NOTE: The keyboard area, including the function keys and (select products only) power button, is disabled in stand, tent, and tablet modes. To enable the keyboard, including the power button, change to the clamshell mode. Touchpad settings and components Learn the touchpad settings and components. Touchpad settings Learn how to adjust touchpad settings.

  • Page 16: Lights

    Table 2-4 Touchpad components and their descriptions Component Description Touchpad zone Reads your finger gestures to move the pointer or activate items on the screen. Left touchpad button Functions like the left button on an external mouse. Right touchpad button Functions like the right button on an external mouse.

  • Page 17: Button And Speakers

    Table 2-5 Lights and their descriptions Component Description Caps lock light On: Caps lock is on, which switches the key input to all capital letters. Mute light On: Computer sound is off. ● Off: Computer sound is on. ● Microphone mute light On: Microphone is off.

  • Page 18: Special Keys

    Table 2-6 Button and speakers and their descriptions Component Description Speakers Produce sound. Power button When the computer is off, press the button briefly to turn ● on the computer. When the computer is on, press the button briefly to ●...
  • Page 19 Table 2-7 Special keys and their descriptions Component Description Displays system information when pressed in combination with key. Executes specific functions when pressed in combination with another key. Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu.

  • Page 20: Action Keys

    Table 2-7 Special keys and their descriptions (continued) Component Description Right-click the Power icon , and then select Power ▲ and sleep settings. Action keys Identify the action keys. The action keys execute frequently used system functions as defined by the icon symbols on through f12.

  • Page 21: Hp Hubs Launcher (Select Products Only)

    Plays the next track of an audio CD or the next section of a DVD or a BD. Opens HP Hubs Launcher, where you can open HP apps such as HP Command Center, OMEN Gaming Hub, myHP, and HP Palette, depending on your computer model. For more information, see...

  • Page 22: Labels

    Table 2-9 Bottom components and their descriptions Component Description Speakers Produce sound. Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
  • Page 23 Table 2-10 Service label components Component Serial number Product ID HP product name and model number Table 2-11 Service label components Component HP product name Model number Product ID Serial number Warranty period Table 2-12 Service label components Component HP product name...
  • Page 24 Table 2-12 Service label components (continued) Component Product ID Serial number Regulatory labels—Provide regulatory information about the computer. ● Wireless certification labels—Provide information about optional wireless devices and the approval ● markings for the countries or regions in which the devices have been approved for use. Labels...

  • Page 25: 3  Illustrated Parts Catalog

    To identify the computer major components, use this illustration and table. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer.
  • Page 26 Table 3-1 Computer major component descriptions and part numbers Item Component Spare part number Display assembly not available as a spare part NOTE: Display spare parts are available as subcomponents, not as whole units. Display subcomponent spare parts are available. For spare part information, see Display assembly subcomponents on page Top cover/keyboard...

  • Page 27: Display Assembly Subcomponents

    Table 3-1 Computer major component descriptions and part numbers (continued) Item Component Spare part number For use in 60 W models N13383-001 For use in 80 W models N13384-001 Display assembly subcomponents To identify the display assembly subcomponents, use this illustration and table. Table 3-2 Display component descriptions and part numbers Item...

  • Page 28: Cables

    Table 3-2 Display component descriptions and part numbers (continued) Item Component Spare part number 16.0 in WQXGA (2560×1600), antiglare, 400 nits N13379-001 Display panel cable not available as a spare part Display hinges N13370-001 Camera module N13382-001 Camera module cable not available as a spare part WLAN antennas...

  • Page 29: Miscellaneous Parts

    Miscellaneous parts To identify the miscellaneous parts, use this table. Table 3-4 Miscellaneous part descriptions and part numbers Component Spare part number AC adapters 150 W Smart AC adapter (Smart PFC, Slim Barrel, 4.5 mm) L32661-001 200 W Smart AC adapter (Smart PFC, Slim Barrel, 4.5 mm) L00818-850 Adapters HDMI to VGA...
  • Page 30 Table 3-4 Miscellaneous part descriptions and part numbers (continued) Component Spare part number Australia L22339-001 China L22341-001 Denmark L22334-001 Europe L22333-001 India L22343-001 Israel L22335-001 Italy L22103-001 Japan L22344-001 Korea L22340-001 Saudi Arabia L22337-001 Switzerland L22336-001 Taiwan L22342-001 Thailand L22338-001 Thailand M85413-001 Thailand...

  • Page 31: 4  Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Use this information to properly prepare to disassemble and reassemble the computer. Tools required You need the following tools to complete the removal and replacement procedures: Tweezers ● Nonconductive, nonmarking pry tool ● Magnetic Phillips P1 screwdriver ●...

  • Page 32: Electrostatic Discharge Information

    Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the ● computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, ●...

  • Page 33: Preventing Electrostatic Damage To Equipment

    Table 4-1 Static electricity occurrence based on activity and humidity Relative humidity Event Walking across carpet 7,500 V 15,000 V 35,000 V Walking across vinyl floor 3,000 V 5,000 V 12,000 V Motions of bench worker 400 V 800 V 6,000 V Removing DIPs (dual in-line packages) from plastic tube 400 V...

  • Page 34: Grounding The Work Area

    Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● Avoid contact with pins, leads, or circuitry. ● Recommended materials and equipment HP recommends certain materials and equipment to prevent static electricity: Antistatic tape ● Antistatic smocks, aprons, or sleeve protectors ●...

  • Page 35: Cleaning Your Computer

    Enabling HP Easy Clean (select products only) HP Easy Clean helps you to avoid accidental input while you clean the computer surfaces. This software disables devices such as the keyboard, touch screen, and touchpad for a preset amount of time so that you can clean all computer surfaces.

  • Page 36: Cleaning Your Computer With A Disinfectant

    Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide or bleach that might damage the finish.

  • Page 37: Caring For Wood Veneer (Select Products Only)

    When grounding is not possible, use an ionizer to dissipate electric charges. Accessing support information To find the HP support that you need, use this information. Chapter 4  Removal and replacement procedures preliminary requirements...
  • Page 38 Search collect Chrome device logs. Technical bulletins To locate technical bulletins: Go to www.hp.com. Place the cursor over Problem solving to display more options. Select Support & Troubleshooting. Type the serial number, product number, or product name to go to the product support page.
  • Page 39 Table 4-3 Support information locations (continued) Service consideration Path to access information Near the bottom of the window, select Notebook PCs, and then select your location. Chapter 4  Removal and replacement procedures preliminary requirements...

  • Page 40: 5  Removal And Replacement Procedures For Authorized Service Provider Parts

    NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Make special note of each screw size and location during removal and replacement.

  • Page 41: Battery

    Remove the bottom cover: Remove the five Phillips M2.0 × 9.0 screws that secure the bottom cover to the computer. Use a nonmarking, nonconductive tool to release the edges of the bottom cover from the computer (1). Rotate the bottom cover forward (2), and then remove the bottom cover from the computer (3). To replace the bottom cover, reverse the removal procedures.

  • Page 42: Memory Modules

    WARNING! To reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. IMPORTANT: Removing a battery that is the sole power source for the computer can cause loss of information.
  • Page 43 Table 5-3 Memory module descriptions and part numbers Description Spare part number 16 GB, DDR4-4800 M97596-005 8 GB, DDR4-4800 M97595-005 Memory module cover N13393-001 Before removing the memory, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 33).

  • Page 44: Wlan Module

    To protect a memory module after removal, place it in an electrostatic-safe container. To install a memory module: Align the notched edge of the module with the tab in the slot (1), and then press the module into the slot at an angle until it is seated (2).
  • Page 45 Table 5-4 WLAN module descriptions and part numbers Description Spare part number Intel Wireless Wi-Fi6e AX 211 Wi-Fi + Bluetooth® 5, M.2 2230 (non-vPro) M53366-005 Mediatek Tequila MT7921 Wi-Fi 6 + Bluetooth 5.2 M.2 2230 PCI-e + USB with WLAN M53366-005 Transparent WLAN shield N10779-001...

  • Page 46: Solid-State Drive

    If the WLAN antenna is not connected to the terminal on the WLAN module, install a protective sleeve on the antenna connector, as shown in the following illustration. Reverse this procedure to install the WLAN module. Solid-state drive To remove the M.2 solid-state drive, use this procedure and illustration. Table 5-5 Solid-state drive descriptions and part numbers Description...

  • Page 47: Heat Sink

    Remove each solid-state drive (3). To install the solid-state drive, reverse the removal procedures. NOTE: Solid-state drives are designed with a notch to prevent incorrect insertion. When installing, make sure the thermal pad is attached to the solid-state drive covers before replacement. Heat sink To remove the heat sink, use these procedures and illustrations.

  • Page 48: Fan Assembly

    Remove the heat sink from the computer (2). Thoroughly clean the thermal material from the surfaces of the heat sink and the system board components each time the heat sink is removed. Replacement thermal material is included with the heat sink, system board and all other related parts.
  • Page 49 Table 5-7 Fan description and part number (continued) Description Spare part number Fan GPU (60 W models) N13388-001 Fan CPU (80 W models) N14836-001 Fan GPU (80 W models) N14837-001 Before removing the fan, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 33).

  • Page 50: Display Assembly Panel

    Display assembly panel To remove the display panel from the bottom cover, use this procedure and illustration. Table 5-8 Display assembly panel description and part number Description Spare part number 16.0 in Wide Quad Ultra Extended Graphics Array (WQUXGA), BrightView, (3840×2400), organic light- N13381-001 emitting diode (OLED) bent panel, eDP 1.4 + PSR, 400 nits 16.0 in Wide Quad Extended Graphics Array (WQXGA) (2560×1600), antiglare, non-touchscreen, 400 nits...

  • Page 51: Power Connector Cable

    Reverse this procedure to install the display panel. Power connector cable To remove the power connector cable, use this procedure and illustration. Table 5-9 Power connector cable description and part number Description Spare part number Power connector cables For 150 W models N13377-001 For 200 W models N13378-001...
  • Page 52 Table 5-10 System board descriptions and part numbers Description Spare part number System board (includes processor): All system boards use the following part numbers: xxxxxx-001: Non-Windows operating system xxxxxx-601: Windows 10 operating system Intel Core i9-12900H, RTX 3060, 6 GB N12357-601 Intel Core i9-12900H, RTX 3060, for OLED, 6 GB N14910-601...
  • Page 53 Fan cable (4) ● Hall board cable (ZIF) (5) ● Fan cable (6) ● Display cable (ZIF) (7) ● Speaker cable (8) ● Keyboard cable (ZIF) (9) ● Backlight cable (ZIF ) (10) ● Touchpad cable (ZIF) (11) ● Battery cable (12) ●...

  • Page 54: Ir Board

    Remove the 10 Phillips M2.0 × 3.5 screws that secure the system board to the computer. Lift the side of the system board upwards (1), and then pull the system board away from the connectors on the side of the computer to remove it (2). NOTE: Remove the IR board sensor cable by turning over the system board and removing it.

  • Page 55: Speakers

    Before removing the IR board, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 33). Remove the bottom cover (see Bottom cover on page 33). Remove the battery (see Battery on page Remove the heat sink (see Heat sink on page 40).
  • Page 56 Remove the heat sink (see Heat sink on page 40). Remove the fans (see Fan assembly on page 41). Remove the display assembly panel (see Display assembly panel on page 43). Remove the system board (see System board on page 44).

  • Page 57: Hall Sensor Board

    screws that secure the tweeters to the computer (5), and then attach the left and right speaker cables to the system board (6). Hall sensor board To remove the hall sensor board, use this procedure and illustration. Table 5-13 Hall sensor board description and part number Description Spare part number Hall sensor board...

  • Page 58: Touchpad

    Remove the hall sensor board (3). Reverse this procedure to install the hall sensor board. Touchpad To remove the touchpad, use this procedure and illustration. Table 5-14 Touchpad description and part number Description Spare part number Touchpad N13371-001 Touchpad cable N13375-001 Before removing the touchpad, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page...

  • Page 59: Rj-45 Door

    Remove the touchpad from the computer (4). Reverse this procedure to install the touchpad. RJ-45 door To remove the RJ-45 door, use this procedure and illustration. Table 5-15 RJ-45 door description and part number Description Spare part number For 60 W models N13385-001 For 80 W models N13386-001...

  • Page 60: Display Assembly

    IMPORTANT: After replacing the display panel assembly, it is necessary to reload the calibration data. Refer to Service Advisory c06640672 for details on reloading the HP Display Control Panel Color Calibration Data Reload Process. Display assembly...
  • Page 61 IMPORTANT: After replacing the display panel assembly, it is necessary to update the Touch Panel Firmware. Navigate to Help and Support at http://www.hp.com. Select Support, and then select Software & Drivers to download and install the Touch Panel Firmware. Position a suction cup tool on the display panel glass, away from the camera module to avoid damage, and then rotate the locking lever down to lock the cup (1).
  • Page 62 Before replacing the display panel assembly, thoroughly clean all adhesive residue from the display panel (1). Remove the protective backing from the new adhesive strips (2), align the strips to the correct locations on the panel(3), and then press down for 3 seconds to attach the strips to the display panel assembly (4).
  • Page 63 Before replacing the camera module, thoroughly clean all gasket adhesive residue from the display panel assembly before installing a new gasket. Remove the protective backing from the new gasket, align the holes (1) on the gasket with the pins (2) on the display panel assembly, and then attach the gasket to the display panel assembly.

  • Page 64: Keyboard With Top Cover

    If you need to remove the display panel cable, peel the tape covering, and release the cable from the reverse ZIF connector (1), and then pull the cable sideways along the hinge to remove the cable (2 ). If you need to remove the antenna cables, remove the cables from the clips at the bottom of the cover (1), and then peel to remove the antennas off the inside of the display back cover (2).
  • Page 65 Table 5-17 Spare part country codes For use in country or region Spare part For use in country or region Spare part For use in country or region Spare part number number number Belgium -A41 Iceland -DD1 Saudi Arabia -171 Brazil -201 India...

  • Page 66: 6  Using Setup Utility (Bios)

    Start menu is displayed. Updating Setup Utility (BIOS) Updated versions of Setup Utility (BIOS) might be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 67: Preparing For A Bios Update

    Downloading a BIOS update After you review the prerequisites, you can check for and download BIOS updates. Select the Search icon in the taskbar, type support in the search box, and then select the HP Support Assistant app. – or –...
  • Page 68 Using the hard drive path you recorded earlier, open the folder that contains the update. Double-click the file that has an .exe extension (for example, filename.exe). The BIOS installation begins. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive.

  • Page 69: 7  Computer Setup (Bios), Tpm, And Hp Sure Start

    NOTE: Use extreme care when making changes in Computer Setup. Errors can prevent the computer from operating properly. To start Computer Setup, turn on or restart the computer, and when the HP logo appears, press to enter Computer Setup. Navigating and selecting in Computer Setup You can navigate and select in Computer Setup using one or more methods.

  • Page 70: Updating The Bios

    Updating the BIOS Updated versions of the BIOS might be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 71: Downloading A Bios Update

    Downloading a BIOS update After you review the prerequisites, you can check for and download BIOS updates. Select the Search icon in the taskbar, type support in the search box, and then select the HP Support Assistant app. – or –...

  • Page 72: Tpm Bios Settings (Select Products Only)

    If the BIOS becomes corrupted or is attacked, HP Sure Start automatically restores the BIOS to its previously safe state, without user intervention. HP Sure Start is configured and already enabled so that most users can use the HP Sure Start default configuration. Advanced users can customize the default configuration.

  • Page 73: 8  Backing Up, Restoring, And Recovering

    Using the HP Cloud Recovery Download Tool to create recovery media (select products only) You can use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB flash drive. For details: Go to http://www.hp.com, search for HP Cloud Recovery, and then select the result that matches the ▲...

  • Page 74: Creating A System Restore

    Recovering using HP Recovery media You can use HP Recovery media to recover the operating system and drivers that were installed at the factory. On select products, it can be created on a bootable USB flash drive using the HP Cloud Recovery Download Tool.

  • Page 75: Changing The Computer Boot Order

    Changing the computer boot order If your computer does not restart using the HP Recovery media, you can change the computer boot order, the order of devices listed in BIOS for startup information. You can select an optical drive or a USB flash drive, depending on the location of your HP Recovery media.

  • Page 76: 9  Using Hp Pc Hardware Diagnostics

    After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from HP Support Assistant. Select the Search icon in the taskbar, type support in the search box, and then select the HP Support Assistant app. – or –...

  • Page 77: Accessing Hp Pc Hardware Diagnostics Windows From The Start Menu (Select Products Only)

    Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only) After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from the Start menu. Select the Start button, and then select All apps.

  • Page 78: Installing Hp Pc Hardware Diagnostics Windows

    HP UEFI support environment because only .exe files are provided. For more information, see Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive on page If your PC does not start in Windows, you can use HP PC Hardware Diagnostics UEFI to diagnose hardware issues.

  • Page 79: Downloading Hp Pc Hardware Diagnostics Uefi To A Usb Flash Drive

    .exe files are provided. Downloading the latest HP PC Hardware Diagnostics UEFI version To download the latest HP PC Hardware Diagnostics UEFI version to a USB flash drive, follow this procedure. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed.

  • Page 80: Using Remote Hp Pc Hardware Diagnostics Uefi Settings (Select Products Only)

    Find out more. Downloading Remote HP PC Hardware Diagnostics UEFI HP Remote PC Hardware Diagnostics UEFI is also available as a SoftPaq that you can download to a server. Downloading the latest Remote HP PC Hardware Diagnostics UEFI version You can download the latest HP PC Hardware Diagnostics UEFI version to a USB flash drive.
  • Page 81 Select Advanced, and then select Settings. Make your customization selections. Select Exit, then select Save Changes and Exit to save your settings. Your changes take effect when the computer restarts. Chapter 9  Using HP PC Hardware Diagnostics...

  • Page 82: 10  Specifications

    Specifications This chapter provides specifications for your computer system. Computer specifications This section provides specifications for your computer. When you travel with your computer, the computer dimensions and weights, as well as input power ratings and operating specifications, provide helpful information.

  • Page 83: 40.64 Cm (16 In) Display Specifications

    40.64 cm (16 in) display specifications This section provides specifications for your display. Table 10-2 Display specifications Metric U.S. Active diagonal size 40.64 cm 16 in Resolution 2560 × 1600 (WQXGA) 3840 × 2400 (WQUXGA) Surface treatment Antiglare (FHD, UHD panels) Brightview (OLED panel) Brightness 400 nits...

  • Page 84: Solid-State Drive Specifications (Sata-3)

    Table 10-3 Solid-state drive specifications (continued) 256 GB* 512 GB* 1 TB* *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply. Contact support for details. Solid-state drive specifications (SATA-3) This section provides specifications for your solid-state drive.

  • Page 85: 11  Power Cord Set Requirements

    Power cord set requirements This chapter provides power cord requirements for countries and regions. The wide-range input feature of the computer permits it to operate from any line voltage from 100 V ac to 120 V ac, or from 220 V ac to 240 V ac. The three-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 86 Table 11-1 Power cord requirements for specific countries and regions (continued) Country/region Accredited agency Applicable note number India Israel Italy Japan Netherlands KEMA New Zealand SANZ Norway NEMKO People's Republic of China Saudi Arabia SASO Singapore South Africa SABS South Korea Sweden SEMKO Switzerland...
  • Page 87 Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP website at http://www.hp.com/recycle.
  • Page 88 8, 9 action keys subcomponents 20 power 11, 12 decrease screen brightness 13 display assembly panel right touchpad 8, 9 HP Hubs Launcher app 14 removal 43 identifying 13 spare part numbers 43 increase screen brightness 13 display back cover cables...
  • Page 89 Sleep and Charge 5 hinge regulatory 15 USB Type-C Thunderbolt port illustrated 20 serial number 15 with HP Sleep and Charge and spare part number 20 service 15 DisplayPort output 4 hinge cover wireless certification 15 power button, identifying 11, 12...
  • Page 90 USB board cable wireless 2 specifications 76, 77 spare part number 21 product name 1 spare part country codes 57 USB SuperSpeed port with HP Sleep product name and number, speaker and Charge, identifying 5 computer 15 removal 48 USB SuperSpeed port, identifying 6...

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