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USER GUIDE MiFi ® X PRO 5G UW Global mobile hotspot MiFi X PRO 5G UW USER GUIDE...
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“Trademarks”) used in this user manual are the property of Inseego Corp. or their respective owners. Nothing contained in this user manual should be construed as granting by implication, estoppel, or otherwise, a license or right of use of Inseego Corp. or any other Trademark displayed in this user manual without the written permission of Inseego Corp.
Side view .................................... 8 Status indicators and icons ............................... 9 Getting started ..................................10 Setting up with the Inseego Mobile app ......................10 Turning on and off ............................... 11 System requirements ..............................11 Finding your Wi-Fi name and password ......................11 Connecting devices to your MiFi ..........................
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I want to turn my MiFi off ............................94 I want to know if my MiFi is still on when the touchscreen is dark ............94 Technical support ................................95 Product specifications and regulatory information ....................96 MiFi X PRO 5G UW USER GUIDE...
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Product Certifications and Supplier’s Declarations of Conformity ..............101 Wireless communications ............................101 Limited warranty and liability ............................. 101 Safety hazards ................................... 102 Proper battery use and disposal ..........................103 Glossary ....................................104 Glossary ....................................105 MiFi X PRO 5G UW USER GUIDE...
Overview MiFi X PRO 5G UW is Inseego’s 5G mobile hotspot, providing groundbreaking speeds using Verizon’s 5G Ultra Wideband network. Connect with dual-band Wi-Fi 6 (supporting up to 32 connected devices), USB Type-C port, or an RJ45 Ethernet port for direct internet connection.
Display view Press and hold the Power button for three seconds to turn your MiFi X PRO 5G UW on and off. Press and release the Power button to wake up the display. The 2.4 inch IPS color touchscreen displays and allows you to view Wi-Fi name and password, connected devices, data usage, and more.
Status indicators and icons The MiFi X PRO 5G UW uses the following status indicators and display icons. Display Icon Description No icons The MiFi is powered off or not receiving power, or the screen is in power-saving mode. Home...
When fully charged, the battery has all day life Setting up with the Inseego Mobile app You can set up and manage your MiFi with the Inseego Mobile app: 1. Scan the QR code to install from AppStore or Google Play.
Swipe left to see the credentials for the guest network. Important: The default Admin password is the same as the primary network’s default. To change either password, sign in to the MiFi Admin web UI. MiFi X PRO 5G UW USER GUIDE...
Connecting devices to your MiFi With the MiFi X PRO 5G UW, Wi-Fi devices and wired devices can connect simultaneously. Connecting devices wirelessly Your MiFi has two Wi-Fi networks, primary and guest, and lets you connect up to 32 Wi-Fi capable devices.
2. Connect the USB-A end of the USB cable into another device, such as a laptop. The USB Connection Options touchscreen appears. 3. Select Charge the M3100 and tap OK. * Battery life and activity may vary depending on the number of connected devices and activity, including use of Ethernet. MiFi X PRO 5G UW USER GUIDE...
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Do not use the Charge Other Device feature if you want to use the battery for a full day. Charging best practices For optimum battery health and life, Inseego does not recommend keeping the battery fully charged for an extended period of time. As a result, MiFi includes the Battery Preservation Mode (BPM) feature, which helps prevent overcharging and preserve the integrity of your battery.
Ensure the battery is fully charged. • Find a location with optimal signal strength. NOTE: Do not use the Charge Other Device feature if you want to use the battery for a full day. MiFi X PRO 5G UW USER GUIDE...
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• It is normal for batteries to gradually wear down and require longer charging times. If you notice a change in your battery life, it is probably time to purchase a new battery. MiFi X PRO 5G UW USER GUIDE...
4. Replace the cover by setting it on the MiFi where the notches align, then press on the cover until it clicks into place and is flat across the entire bottom surface. MiFi X PRO 5G UW USER GUIDE...
3. Lift the SIM access tab by placing a fingernail underneath the white arrow and lifting the tab up and to the right. 4. Carefully slide the SIM card out of the SIM card slot. MiFi X PRO 5G UW USER GUIDE...
You can reset your MiFi to factory settings using the Reset button on the MiFi, from the MiFi touchscreen, or from the Admin web UI. CAUTION: Resetting returns your MiFi to factory settings, including resetting the Wi-Fi name and password and Admin password. This disconnects all devices. MiFi X PRO 5G UW USER GUIDE...
Do not apply adhesive labels to your MiFi; they might cause the device to potentially overheat or alter the performance of the antenna. • Store the MiFi in a safe place when not in use. MiFi X PRO 5G UW USER GUIDE...
Touchscreen Overview Managing Wi-Fi settings Managing connected devices Viewing data usage Managing settings Charging other devices Viewing software update info Viewing messages Viewing info about your MiFi Viewing help MiFi X PRO 5G UW USER GUIDE...
Menu provides access to all menu options Help provides access to info screens and tutorial Swipe up/down to scroll through options MiFi X PRO 5G UW USER GUIDE...
Use the Wi-Fi ON/OFF slider to turn Wi-Fi ON or OFF. This selection affects primary and guest networks. NOTE: If Wi-Fi is OFF, the only way to connect devices to the MiFi is by tethering with the USB cable or connecting via Ethernet. MiFi X PRO 5G UW USER GUIDE...
To turn on your guest network, assign it at least one band in Wi-Fi Settings > Band Selection. NOTE: You can change or hide the network name and password information shown on these screens using the Admin web UI Wi-Fi pages. MiFi X PRO 5G UW USER GUIDE...
Press the WPS button on the connecting device. A notification appears when successful. If unsuccessful, tap Restart WPS to try again. Enter PIN If connecting device has a WPS PIN, enter it and tap Enter. MiFi X PRO 5G UW USER GUIDE...
Swipe left/right for a different device Blocked Devices (Unblocking) Tap Blocked Devices to unblock Tap Unblock. The device is removed from Blocked Devices and added to Connected Devices. Swipe left/right for a different blocked device. MiFi X PRO 5G UW USER GUIDE...
Admin web UI (Settings > Preferences). Tap Menu Tap Settings Set ON/OFF slider or tap a setting Slide desired alerts ON/OFF Set touchscreen language Set touchscreen timeout Select a network MiFi X PRO 5G UW USER GUIDE...
Do not use the Charge Other Device feature if you want to use the battery for a full day. Tap Menu Swipe up and tap Charge Other Device View charging capability for more info MiFi X PRO 5G UW USER GUIDE...
MiFi automatically over the network, so this is usually not necessary. Viewing messages You can check messages on your MiFi with the Messages screen. Tap Menu Swipe up and tap Messages View and manage messages MiFi X PRO 5G UW USER GUIDE...
Help menu. The Help screen provides all the help topics and a tutorial for your MiFi. Tap Help and then Select a topic View Help topic MiFi X PRO 5G UW USER GUIDE...
Admin Web UI Overview Admin password Managing data usage Managing Wi-Fi settings Managing connected devices Managing settings Viewing info about your MiFi Getting help MiFi X PRO 5G UW USER GUIDE...
Wi-Fi status, lists currently connected devices, and offers links to other pages with option settings and help. Click in the bottom-right corner of a panel to access screens with further information and options. MiFi X PRO 5G UW USER GUIDE...
The next time you sign in to the Admin web UI, use the new Admin password. If you cannot remember the password, click Forgot the Admin password. After you correctly answer the security question you MiFi X PRO 5G UW USER GUIDE...
2. Move the Hide Admin Password on the Screen ON/OFF slider to the right to hide the Admin password on the MiFi touchscreen. The Admin password is no longer visible on the touchscreen. MiFi X PRO 5G UW USER GUIDE...
On the web UI Home page, the Data Usage panel displays graphs of your MiFi data usage for the current billing cycle. To view the Data Usage page, select from the Home page Data Usage panel (or select Data Usage from the web UI side menu). The Data Usage page appears. MiFi X PRO 5G UW USER GUIDE...
Data limit on your plan • Estimated amount of data used in the current billing cycle • Estimated amount of data remaining for the current billing cycle • Date the billing cycle ends MiFi X PRO 5G UW USER GUIDE...
Home page Wi-Fi panel (or select Wi-Fi from To manage settings for these networks, select the web UI side menu). The Wi-Fi page includes three tabs: • Settings • Primary Network • Guest Network MiFi X PRO 5G UW USER GUIDE...
Select Change connection limit to change the maximum number of devices allowed to connect to your MiFi Wi-Fi. Use the slider to select a number and click Save Changes. The maximum number of connected devices is 32. MiFi X PRO 5G UW USER GUIDE...
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Fi devices. If you experience interference, try lowering the setting to reduce the interference. NOTE: Leave the Channel set to Automatic unless you need to choose a particular channel for your environment. Select Save Changes to store new settings. MiFi X PRO 5G UW USER GUIDE...
WPA/WPA2 Mixed Mode can be used if some of your older devices do not support WPA2. • None allows anyone to connect and access Wi-Fi network and use your data plan to access the NOTE: Internet. This setting is not recommended. MiFi X PRO 5G UW USER GUIDE...
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Wi-Fi privacy separation: Check this box to keep each connected device on this network isolated from all other connected devices. This provides additional security if some connected devices are NOTE: unknown or not completely trusted. For normal operation, this should be unchecked. Select Save Changes. MiFi X PRO 5G UW USER GUIDE...
WPA2 and WPA3 compliant devices. • WPA2 Personal PSK (AES) can be used for WPA2 devices. • WPA/WPA2 Mixed Mode can be used if some of your older devices do not support WPA2. MiFi X PRO 5G UW USER GUIDE...
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Wi-Fi privacy separation: Check this box to keep each connected device on this network isolated from all other connected devices. This provides additional security if some connected devices are unknown or not completely trusted. NOTE: For normal operation, this should be unchecked. Select Save Changes. MiFi X PRO 5G UW USER GUIDE...
On the web UI Home page, the Connected Devices panel lists all devices currently connected to your MiFi, along with the network they are using. To manage connected devices, select from the Home page Connected Devices panel (or select Connected Devices from the web UI side menu). MiFi X PRO 5G UW USER GUIDE...
IPv4: The IP address of the connected device. • MAC Address: The MAC Address (unique network identifier for this connected device). • Link Local: The Link-Local IPv6 address if the connected device supports IPv6. MiFi X PRO 5G UW USER GUIDE...
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MAC address. To unblock a blocked device, click the Unblock button and select Save Changes. The device is removed from the Blocked list and appears in the Connected Devices list above. MiFi X PRO 5G UW USER GUIDE...
To change system settings, select from the Home page Settings panel (or select Settings from the web UI side menu). The Settings page includes five tabs: • Preferences • Software Update • Backup and Restore • • Advanced MiFi X PRO 5G UW USER GUIDE...
MiFi touchscreen does not change the setting above. The setting above acts as a default, and the choice on the MiFi touchscreen sets the mode for the current USB session only. MiFi X PRO 5G UW USER GUIDE...
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MiFi at which you want to stop charging other devices in order to reserve MiFi NOTE: battery power. Do not use the Charge Other Device feature if you want to use the battery for a full day. MiFi X PRO 5G UW USER GUIDE...
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Indicate alerts with sound: Check this box to have your MiFi make sounds upon startup, shutdown, and other various events. This setting is enabled by default. This option is grayed out if Stealth mode is MiFi X PRO 5G UW USER GUIDE...
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Software update Roaming Wi-Fi off Network selection Service notifications NOTE: This section is grayed out if the Stealth mode setting above is checked, or Indicate alerts with sound is unchecked. MiFi X PRO 5G UW USER GUIDE...
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Number format: Choose the format for decimal numbers displayed in the web UI (using a period or comma as the decimal point). Select your display choices from the drop-down menus and click Save Changes to update settings. MiFi X PRO 5G UW USER GUIDE...
The version of software currently installed for the modem component. App Version: The app version currently installed. PRI Version: The configuration version currently applied to the MiFi. Cute Version: The cute version of the software currently installed on your MiFi. MiFi X PRO 5G UW USER GUIDE...
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Software Update History This section displays details of the last updates that have been downloaded and installed to this device. If no updates have been installed, this section displays the current software version. MiFi X PRO 5G UW USER GUIDE...
If you don’t remember the Admin password, corner of any web UI page and click Change Password, then Forgot Admin password?. Answer the displayed security question. The current Admin password will be displayed. Alternately, you can view MiFi X PRO 5G UW USER GUIDE...
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MiFi and disconnecting you from the web UI. Restart Device Restart: This button turns your MiFi off and on again. Turn off Device Turn Off: This button turns your MiFi off. MiFi X PRO 5G UW USER GUIDE...
When the ON/OFF slider is ON, location information can be shared. Raw GPS data is provided in the form of a National Marine Electronics Association (NMEA) text stream. You can use third-party applications to utilize or forward the GPS data to a remote server. MiFi X PRO 5G UW USER GUIDE...
You can change the format of measurement (Feet or Meters) in Settings > Preferences > User Preferences. Advanced tab Advanced settings are intended only for users with advanced technical knowledge. For information about the Advanced Settings page, go to Chapter 4, Advanced Settings on page 71. MiFi X PRO 5G UW USER GUIDE...
Home page About panel (or select About from the web UI side menu). The About page includes the following tabs: • Internet Status • Internet Sessions • Diagnostics • Device Info • Logs MiFi X PRO 5G UW USER GUIDE...
Received: The amount of data received for the current internet session. This counter starts at zero when the connection is established. Transmitted: The amount of data transmitted for the current internet session. This counter starts at zero when the connection is established. MiFi X PRO 5G UW USER GUIDE...
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IP Address: The global IPv6 address for the MiFi (blank if IPv6 is turned off or is not supported by the current network connection or operator). • DNS: The Domain Name Server currently used by the MiFi. MiFi X PRO 5G UW USER GUIDE...
Transmitted Data: The amount of data transmitted for the internet session. This counter starts at zero when the connection is established. Total Data: The total amount of data for the internet session. This is the sum of Received Data and Transmitted Data. MiFi X PRO 5G UW USER GUIDE...
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IPv4 Address: The IP address for the session. IPv6 Address: The global IPv6 address for the session (blank if IPv6 is turned off or is not supported by the current network connection or carrier). MiFi X PRO 5G UW USER GUIDE...
ICCID: The unique ID number assigned to the SIM card. This field is blank if there is no SIM card installed, or a SIM error condition exists. MiFi X PRO 5G UW USER GUIDE...
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-80 dBm is a stronger signal than -90 dBm. SNR: Signal to Noise Ratio. A measure of the ratio between signal strength and noise level. SNR values are positive, and higher numbers are better. Roaming: Indicates whether roaming is on. MiFi X PRO 5G UW USER GUIDE...
OS Version: The version number for the Operating System and its components. App Version: The app version currently installed. Cute Version: The cute version of the software currently installed on your MiFi. PRI Version: The configuration version currently applied to the MiFi. MiFi X PRO 5G UW USER GUIDE...
System Log: This tab displays the log data of events other than mobile data connections that occurred on this device. Refresh: Updates the displayed log data. Clear log: Deletes all existing log data. This makes new data easier to read. Export Log: Allows you to download log data. MiFi X PRO 5G UW USER GUIDE...
Home page Help panel (or select Help from To view more detailed help information, select the web UI side menu). The Help page includes two tabs: • Help • Online Support MiFi X PRO 5G UW USER GUIDE...
This page provides links to help topics for every page of the Admin web UI and general topics useful for getting started with your MiFi. Online Support tab Use the Online Support tab for useful links and support information. MiFi X PRO 5G UW USER GUIDE...
Continue, the Cellular tab of the Advanced page appears. The Advanced page includes nine tabs: • Cellular • Manual DNS • • Firewall • MAC Filter • • Port Filtering • Port Forwarding • MiFi X PRO 5G UW USER GUIDE...
APN: Enter the APN for your private network. CAUTION: Changing the APN may cause a loss of data connectivity and disconnect you from the web UI. Click Save Changes. The MiFi will reboot for changes to take effect. MiFi X PRO 5G UW USER GUIDE...
DNS 1 IP address: Enter the IP address for the primary DNS. This address is required to use the Manual DNS feature. DNS 2 IP address: Enter the IP address for the secondary (backup) DNS. This address is optional and may be left blank if desired. Click Save Changes. MiFi X PRO 5G UW USER GUIDE...
Unlocked - SIM PIN was needed, but has already been entered. No SIM - No SIM is detected. Check that the SIM is inserted correctly. SIM Error - SIM is detected, but is not responding as expected and cannot be used. MiFi X PRO 5G UW USER GUIDE...
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Current PIN: Enter the current PIN. NOTE: For a Verizon Wireless SIM, the new PIN must be 4, 6 or 8 digits. The default SIM PIN is available from your service provider. Click Save Changes. MiFi X PRO 5G UW USER GUIDE...
Destination IP address: Enter the IP address of the connected device you wish to become the DMZ NOTE: device (the DMZ destination). You can check the IP address of each connected device on the Connected Devices screen. Click Save Changes. MiFi X PRO 5G UW USER GUIDE...
ON/OFF slider to ON. Click Save Changes. CAUTION: Turning on MAC filtering immediately disconnects all devices that are not included in the filter from the primary network. MiFi X PRO 5G UW USER GUIDE...
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If the MAC Filter is ON, and a device is enabled for the MAC Filter, then the device will be able to connect. However, it can still be blocked using Connected Devices > Block or by disabling the MAC Filter. MiFi X PRO 5G UW USER GUIDE...
LAN tab This tab provides settings and information about the MiFi local area network (LAN). The LAN consists of the MiFi and all Wi-Fi and USB and Ethernet connected devices. MiFi X PRO 5G UW USER GUIDE...
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IP address outside of this DHCP range; if the IP address is set using an IP NOTE: reservation, it will usually be inside this range. Only expert users should change this setting. MiFi X PRO 5G UW USER GUIDE...
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Turn on IPv6: Check this box if any of your connected devices support IPv6. This enables IPv6 connected devices to make IPv6 connections to the internet. Link-Local Address: The Link-Local IPv6 address if the connected device supports IPv6. Click Save Changes to activate and save new settings. MiFi X PRO 5G UW USER GUIDE...
Port Filtering Configuration Port Filtering: To turn on port filtering, move the ON/OFF slider to ON. To turn off port filtering, so that any application can connect to the internet, move the slider to OFF. MiFi X PRO 5G UW USER GUIDE...
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Yes indicates the protocol is standardized for the port number. No indicates the protocol is standardized for the port number. Assigned indicates the port number is assigned by IANA (Internet Assigned Numbers Authority) for protocol use, but may not be standardized. MiFi X PRO 5G UW USER GUIDE...
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Delete: Check this box to delete a custom application. NOTE: Click on the Port Filtering tab again to remove deleted custom applications from view on the screen. Click Save Changes to save any changes made to the custom applications. MiFi X PRO 5G UW USER GUIDE...
Some mobile networks provide you with an IP address on their own network rather than an internet IP address. In this case, Port Forwarding cannot be used, because internet users cannot reach your IP address. MiFi X PRO 5G UW USER GUIDE...
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Yes indicates the protocol is standardized for the port number. No indicates the protocol is standardized for the port number. Assigned indicates the port number is assigned by IANA (Internet Assigned Numbers Authority) for protocol use, but may not be standardized. MiFi X PRO 5G UW USER GUIDE...
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Delete: Check this box to delete a custom application. NOTE: Click on the Port Forwarding tab again to remove deleted custom applications from view on the screen. Click Save Changes to save any changes made to the custom applications. MiFi X PRO 5G UW USER GUIDE...
Connection time: The amount of time the VPN connection has been established. Connect: Connects to the VPN server. View log: Displays the VPN connection log. VPN Settings To configure a VPN connection, click Configure Open VPN Settings. MiFi X PRO 5G UW USER GUIDE...
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Click Save Changes and Connect to save your configurations and connect to the VPN server. Clear All OpenVPN Settings: This button deletes all OpenVPN files, logs, and resets all OpenVPN settings. MiFi X PRO 5G UW USER GUIDE...
To restore power, follow these steps: 1. Manually press and hold the MiFi Power button for three seconds to turn it back on. 2. If the battery is depleted, charge the MiFi with the wall charger. MiFi X PRO 5G UW USER GUIDE...
You can find the primary network name and password by tapping Wi-Fi Name/Password on your MiFi – swipe left to see the guest network name and password. Once connected to the internet, the MiFi Home screen displays the connected device. MiFi X PRO 5G UW USER GUIDE...
On the MiFi Admin web UI: The Connected Devices panel on the Home page lists the number of connected devices to the right of Connected Devices. Click in the bottom-right corner of the panel for details on connected devices. MiFi X PRO 5G UW USER GUIDE...
The when the MiFi is on, the LED status light on the blinks slowly as a “sign of life”. • You can press and release the Power button to wake up the touchscreen. MiFi X PRO 5G UW USER GUIDE...
More information To access a User Guide, go to verizonwireless.com/support and find your device. Or, from the MiFi Admin web UI, select Help > Online Support > Device Support Page & User Guide. MiFi X PRO 5G UW USER GUIDE...
Product specifications and regulatory information Product specifications Regulatory information Product Certifications and Supplier’s Declarations of Conformity Wireless communications Limited warranty and liability Safety hazards Proper battery use and disposal MiFi X PRO 5G UW USER GUIDE...
The device shall be able to withstand the following ESD: 8kV contact / 15kV air discharge. Vibration stability: The device shall be able to withstand the following vibration profile: 10- 2000Hz, 1.5G acceleration, 3 axes. MiFi X PRO 5G UW USER GUIDE...
Wi-Fi Wi-Fi 6: 802.11 a/ac/b/g/n/ax (2.4GHz/5.0GHz) 2x2 SU-MIMO Supports up to 32 Wi-Fi enabled devices Real simultaneous dual-band Wi-Fi Primary and guest Wi-Fi networks * Data plan required. Coverage subject to network availability. MiFi X PRO 5G UW USER GUIDE...
Anti-CSRF, VPN passthrough, OpenVPN Warranty and services Industry leading warranty Inseego Care support and advanced replacement options available MiFi provisioning available to apply custom templates and verify device activation prior to shipment MiFi X PRO 5G UW USER GUIDE...
MODIFICATIONS: The FCC requires that you be notified that any changes or modifications made to this device that are not expressly approved by Inseego Corp. may void your authority to operate the equipment.
Inseego Corp. or its partners will not be held responsible for damages of any kind resulting from the delays or errors in data transmitted or received with the M3100 device, or failure of the M3100 device to transmit or receive such data.
Safety hazards Do not operate the 5G MiFi X PRO 5G UW in an environment that might be susceptible to radio interference resulting in danger, specifically: Areas where prohibited by the law Follow any special rules and regulations and obey all signs and notices. Always turn off the host device when instructed to do so, or when you suspect that it might cause interference or danger.
Avoid dropping the MiFi or battery. If the MiFi or the battery is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection. • Improper battery use may result in a fire, explosion, or other hazard. MiFi X PRO 5G UW USER GUIDE...
GB — Gigabyte. A multiple of the unit byte for digital information storage. Usage depends on bytes. It also applies to data context. When referring to disk capacities it usually means 10 transmission quantities over telecommunication circuits. MiFi X PRO 5G UW USER GUIDE...
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• Network Technology — The technology on which a particular network provider’s system is built; such as LTE or GSM. MiFi X PRO 5G UW USER GUIDE...
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• SSID — Service Set IDentifier. The name assigned to a Wi-Fi network. • TCP/IP — Transmission Control Protocol/Internet Protocol. The set of communications protocols used for the internet and other similar networks. MiFi X PRO 5G UW USER GUIDE...
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WPA3 —The next generation of Wi-Fi Protected Access. WPA3 simplifies security, provides more robust authentication, increased cryptographic strength, and offers additional capabilities for personal and enterprise networks. WPA3 retains interoperability with WPA2 devices. MiFi X PRO 5G UW USER GUIDE...
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