Inseego Wavemaker FX2000 User Manual
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Inseego Wavemaker FX2000 User Manual

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USER GUIDE
Inseego Wavemaker
TM
5G Indoor CPE FX2000

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Summary of Contents for Inseego Wavemaker FX2000

  • Page 1 USER GUIDE Inseego Wavemaker 5G Indoor CPE FX2000...
  • Page 2 “Trademarks”) used in this user manual are the property of Inseego Corp. or their respective owners. Nothing contained in this user manual should be construed as granting by implication, estoppel, or otherwise, a license or right of use of Inseego Corp. or any other Trademark displayed in this user manual without the written permission of Inseego Corp.

  • Page 3: Table Of Contents

    Contents Introduction and Getting Started ............................5 Overview ....................................6 System Requirements ..............................6 Ports and Buttons ................................. 7 Indicator LEDs ..................................8 Getting Started ..................................9 Installing a SIM Card ..............................9 Powering On .................................. 10 Identifying a Location ..............................10 Connecting to the FX2000 ............................
  • Page 4 LAN Tab .................................... 53 WAN Settings ................................. 55 Port Filtering Tab ................................56 Port Forwarding Tab ..............................58 Inseego Connect Tab ..............................61 Troubleshooting and Support ............................62 Overview ....................................63 Technical Support ................................63 Product Specifications and Regulatory Information ....................64 Product Specifications ..............................

  • Page 5: Introduction And Getting Started

    Introduction and Getting Started Overview Ports and Buttons Indicator LEDs Getting Started Caring for your FX2000 5G INDOOR CPE FX2000 USER GUIDE...

  • Page 6: Overview

    Overview The 5G Indoor CPE FX2000 is a wireless device that delivers Internet service. The FX2000 provides network and Internet connectivity via Wi-Fi and Ethernet. Connect laptops, tablets, e-readers, gaming consoles and more. Inside the box you will find a 5G Indoor CPE FX2000, a Welcome Card, an Ethernet cable, and an AC wall adapter power supply.

  • Page 7: Ports And Buttons

    Ports and Buttons 5G INDOOR CPE FX2000 USER GUIDE...

  • Page 8: Indicator Leds

    Indicator LEDs The top of the FX2000 has an indicator LED. It changes colors and either blinks or glows solid to communicate current states for the device. LED Color Operation Meaning Blue Solid Strong 5G connection (3 – 5 bars) Blinking Weak 5G connection (1 –...

  • Page 9: Getting Started

    Getting Started This section provides instructions for getting your 5G Indoor CPE FX2000 up and running, as well as reset and support information. Installing a SIM Card A SIM card is a small rectangular plastic card that stores your phone number and important information about your wireless service.

  • Page 10: Powering On

    Identifying a Location Use the Inseego Mobile App to identify the optimal location for your 5G Indoor CPE. 1. Scan the QR code to install the Inseego Mobile App from AppStore or Google Play, or visit https://inseego.com/inseego-connect-get-app to download the App.

  • Page 11: Monitoring And Managing Your 5G Indoor Cpe

    FX2000. Inseego Connect Go to connect.inseego.com to sign up for a free Inseego Connect account, which provides the fullest experience for monitoring and managing FX2000 devices from anywhere in the world with access to a web browser.

  • Page 12: Caring For Your Fx2000

    To reset the FX2000 from the Admin Web UI, select Settings > Backup and Restore and select Restore Factory Defaults. Resetting from Inseego Connect To reset the FX2000 from Inseego Connect, on the Devices page, check the box next to the device and select Factory Reset. 5G INDOOR CPE FX2000 USER GUIDE...

  • Page 13: Care Tips

    Care Tips Inseego recommends the following care guidelines: • Protect the FX2000 from liquids, dust, and excessive temperatures. • Do not apply adhesive labels to the FX2000 as they may cause the router to potentially overheat or alter the performance of the internal antenna.

  • Page 14: Configuration

    Configuration Overview Admin Password Managing Data Usage Managing Wi-Fi Settings Managing Connected Devices Managing Settings Viewing Info About the FX2000 Getting Support 5G INDOOR CPE FX2000 USER GUIDE...

  • Page 15: Overview

    There are multiple tools for configuring your 5G Indoor CPE: • Inseego Mobile App – Allows you to perform basic device monitoring and management. This is the same app you used to identify a location for your FX2000. •...

  • Page 16: Home Page

    Each subscreen in the 5G Indoor CPE Admin Web User Interface includes a menu on the left, which you can use to return to the Home page or jump to other pages. The current page is indicated by a blue bar. A similar side menu is available when configuring devices with Inseego Connect. Getting Help Select the question mark (?) in the upper right hand corner of a page to view Help on that topic.

  • Page 17: Admin Password

    1. From the Admin Web UI: Click the down arrow next to Sign Out in the top-right corner of any Admin Web UI page and select Change Password. From Inseego Connect: Select Device > Admin Password from the Configure side menu. 2. Enter your current Admin password, then click Continue.

  • Page 18: Managing Data Usage

    Managing Data Usage You can monitor and manage data usage on your FX2000 using the Data Usage page. On the Admin Web UI Home page, the Data Usage panel shows current data usage information. from the Home page Data Usage panel or select Data Usage To manage or view data usage, select from the side menu.

  • Page 19: Data Usage Page

    Data Usage Page Use the Data Usage page to view details and manage your FX2000 data usage. The data usage graph displays vary according to plan, but generally include: • Estimated percentage of data remaining for the current billing cycle •...
  • Page 20 Session Rx: The amount of data received for the current Internet session. This counter starts at zero when the connection is established. Monthly Tx: The amount of data transmitted for the current billing cycle. Monthly Rx: The amount of data received for the current billing cycle. Monthly Total: The total amount of data for the current billing cycle.

  • Page 21: Managing Wi-Fi Settings

    Managing Wi-Fi Settings Your 5G Indoor CPE offers primary and guest networks for accessing the Internet over Wi-Fi. Each network can be accessed over two bands: 2.4 GHz and 5 GHz. On the Admin Web UI Home page, the Wi-Fi panel shows the current name and password of the primary and guest networks.

  • Page 22: Settings Tab

    Settings Tab You can use the default values as they appear on this tab, or can adjust them for your environment. Wi-Fi Use the Allow Wi-Fi devices to connect slider to turn Wi-Fi on or off. This selection affects primary NOTE: and guest networks.
  • Page 23 2.4 GHz Band Settings This section displays the 802.11 Mode in use when the 2.4 GHz band is active and allows you to select a Channel. NOTE: Leave the Channel set to Automatic unless you need to choose a particular channel for your environment.

  • Page 24: Primary Network Tab

    Primary Network Tab Use these settings to connect initially to the primary Wi-Fi network or change primary network information. Connected devices must use the Wi-Fi settings shown on this screen. NOTE: If you change these settings, existing connected devices may lose their connection. Primary Network Primary network name (SSID): Enter a primary network name (SSID) to set up or change the primary network name.
  • Page 25 Other Settings Broadcast primary network name (SSID): Check this box to display the Wi-Fi primary network in the list of available Wi-Fi networks on your connected devices. If unchecked, this network is not visible to connected devices. Wi-Fi privacy separation: Check this box to keep each connected device on this network isolated from all other connected devices.

  • Page 26: Guest Network Tab

    Guest Network Tab The Wi-Fi guest network allows you to segregate traffic to a separate network rather than share access to your Wi-Fi primary network. Use settings on this tab to set up or change Wi-Fi guest network information. Connected devices must use the Wi-Fi settings shown on this screen to connect to the guest 5G Indoor CPE Wi-Fi network.
  • Page 27 Important: It is critical that you change the password from the default and use a different password from your Admin or primary network password to keep the device and your network secure. Generate New Password: This button inserts a strong random password in the Password field. You can click the eye icon to view the password.

  • Page 28: Managing Connected Devices

    Managing Connected Devices On the Admin Web UI Home page, the Connected Devices panel lists the networks currently connected to your 5G Indoor CPE along with the number of connected devices for each network. To manage connected devices, select from the Home page Connected Devices panel or select Connected Devices from the side menu.

  • Page 29: Connected Devices Page

    Connected Devices Page This page provides details about each device connected to the 5G Indoor CPE and allows you to edit how device names appear in the UI. You can also block or unblock a device from Internet access. Connected This table lists all devices connected to the 5G Indoor CPE: Connection: An icon indicates the connection type for each device.
  • Page 30 • IPv4: The IP address of the connected device. • MAC Address: The MAC Address (unique network identifier for this connected device). • Link Local: The Link-Local IPv6 address if the connected device supports IPv6. Click the up arrow to collapse the row. Blocked This section lists all devices blocked from connecting to the 5G Indoor CPE.

  • Page 31: Managing Settings

    Managing Settings On the Admin Web UI Home page, the Settings panel shows Port Filtering and the date and time of the last software update. To configure more system settings, select from the Home page Settings panel or select Settings from the side menu.

  • Page 32: Preferences Tab

    Preferences Tab This tab allows you to disable Ethernet on your FX2000 and change how dates, time, and numbers are displayed in the FX2000 Admin Web UI. NOTE: These preferences affect packets sent to remote servers. For example, if you select a 24 hour time format, the Admin Web UI, and any packets reporting time somewhere else, will display time in 24 hour format.

  • Page 33: Software Update Tab

    Software Update Tab Software updates are delivered to the 5G Indoor CPE automatically over the mobile network. This tab displays your current software version, last system update information, software update history, and allows you to check for new software updates. Current Software Software Version: The version of the software currently installed on your 5G Indoor CPE.

  • Page 34: Backup And Restore Tab

    Backup and Restore Tab Use this tab to back up current 5G Indoor CPE settings to a file on your computer, restore (upload) a previously-saved configuration file, reset the FX2000 to factory defaults, or restart the FX2000. Backup Configuration To back up current 5G Indoor CPE settings to a file on your computer, enter your Admin password in the Admin Password field.
  • Page 35 CAUTION! Restoring settings (uploading a configuration file) changes ALL of the existing settings to match the configuration file. This may change the current Wi-Fi settings, breaking all existing connections to the FX2000 and disconnecting you from the Admin Web UI. To restore system settings from a backup settings file, enter your Admin password in the Admin Password field.

  • Page 36: Vpn Tab

    VPN Tab The 5G Indoor CPE allows you to establish secure connections to remote networks over a public network using Open VPN. NOTE: When an Open VPN connection is established, Port Filtering and Port Forwarding settings are not effective, as traffic from all connected devices goes through the Open VPN tunnel. To configure a VPN connection, click Configure Open VPN Settings.
  • Page 37 VPN Connection This section is visible once you have configured your FX2000 for Open VPN. Connection status: Indicates the status of the Open VPN connection. Connection time: The duration of the current Open VPN connection. View Logs: Use this button to view Open VPN log files. Connect: Use this button to connect the Open VPN.

  • Page 38: Gps Tab

    GPS Tab The 5G Indoor CPE incorporates a GPS receiver. The GPS receiver can determine your current location. Use this tab to enable GPS, view current location information, and to enable GPS streaming to devices with the GPS over Wi-Fi feature. GPS Settings Enable GPS: This setting enables or disables the GPS radio on your 5G Indoor CPE.

  • Page 39: Advanced Tab

    Advanced Tab Advanced settings are intended only for users with advanced technical knowledge. For information about the Advanced Settings page, go to Chapter 4, Advanced Settings on page 46. Viewing Info About the FX2000 On the Admin Web UI Home page, the About panel shows current Internet status, the network name, technology used, and the amount of time connected.

  • Page 40: Internet Status Tab

    Internet Status Tab Use the Internet Status tab to view general Internet connection and system information. General Status: The current status of the FX2000 connection. Network Name: The name of the network for the current Internet session. Technology: Indicates the current cellular data connection, for example, 5G. Time Connected: The amount of time that has elapsed since the connection for the current Internet session was established.

  • Page 41: Internet Sessions Tab

    Internet Sessions Tab Use the Internet Sessions tab to export and view Internet session data. Export Internet Sessions Information Click the Export button to export Internet session data. Internet Sessions NOTE: Internet Sessions are presented in date order. Date/Time: The date and time the Internet session began. Duration: The total amount of time for the Internet session.

  • Page 42: Diagnostics Tab

    Diagnostics Tab This tab displays detailed information used solely for troubleshooting or technical support. Modem Mobile Number (MDN): The phone number of your FX2000. IMEI: The International Mobile Equipment Identity (IMEI) for your FX2000. This is a 15 digit code used to uniquely identify an individual mobile station.

  • Page 43: Device Info Tab

    Band: The band in use for the current connection. Device Info Tab Use this tab to view details about your FX2000. General Manufacturer: Inseego. Model: Model of the device. Device Version: The version of firmware (software) currently installed. Software Components OS Version: The version number for the Operating System and its components.

  • Page 44: Getting Support

    Getting Support On the Admin Web UI Home page, the Support panel provides a link to this User Guide and basic support information. To view more Support information, select from the Home page Support panel or select Support from the Admin Web UI side menu. Customer Support Tab Use the Customer Support tab for useful links and support information.

  • Page 45: Advanced Settings

    Advanced Settings Overview Using Advanced Settings 5G INDOOR CPE FX2000 USER GUIDE...

  • Page 46: Overview

    Continue, the Network tab of the Advanced Settings page appears. Advanced Settings include: • Cellular • Manual DNS • • Firewall • MAC Filter • • WAN Settings (Inseego Connect only) • Port Filtering • Port Forwarding • Inseego Connect 5G INDOOR CPE FX2000 USER GUIDE...

  • Page 47: Cellular Tab

    Cellular Tab In most configurations, the FX2000 is used with a dynamic IP and SIM and the Access Point Name (APN) is available from the network, for example: internet. However, if you are on a private network, you may need to set the APN on this tab for the network to communicate with the FX2000. Cellular Network Technology Enable automatic network selection: When the ON/OFF slider is ON, your FX2000 automatically selects the best 5G available network and you cannot use the Select a Different Network button...

  • Page 48: Manual Dns Tab

    Manual DNS Tab The FX2000 automatically selects a Domain Name Server (DNS). This page allows you to manually assign up to two DNS IP addresses. Manual DNS Turn on manual DNS: Check this box to manually select a DNS. DNS 1 IP address: Enter the IP address for the primary DNS. This address is required to use the Manual DNS feature.

  • Page 49: Sim Tab

    SIM Tab The SIM card in your 5G Indoor CPE can be locked using a PIN. If the SIM card is locked, you must enter the PIN before connecting to the mobile network. Once entered, the PIN is remembered until the next shutdown.
  • Page 50 Turn off PIN Lock - Turns off a PIN lock that was previously turned on so that entry of a PIN is no longer required to connect to the mobile network. To perform this operation, you must enter the current PIN. Change PIN: Allows you to change the SIM PIN.

  • Page 51: Firewall Tab

    Firewall Tab The FX2000 firewall determines which Internet traffic is allowed to pass between the FX2000 and connected devices and protects your connected devices from malicious incoming traffic from the Internet. The firewall cannot be turned off. Use the Firewall tab to adjust the general security level of the firewall, designate a specific device to receive all traffic, and set up specific firewall rules.

  • Page 52: Mac Filter Tab

    MAC Filter Tab The MAC filter allows only selected devices to access the FX2000 network through DHCP. By default, MAC filter is turned off. Use this tab to turn the MAC Filter on and specify device access. MAC Filter To use the MAC filter, select the device(s) from the device list that you want to be allowed to connect to the network through DHCP and move the MAC Filter ON/OFF slider to ON.

  • Page 53: Lan Tab

    LAN Tab This page provides settings and information about the FX2000 local area network (LAN). The LAN consists of the device and all connected devices. IPv4 IP Address: The IP address for your FX2000, as seen from the local network. Normally, you can use the default value.
  • Page 54 End DHCP Address Range at: The end of the IP address range used by the DHCP server. If the IP is set on the client device, use an IP address outside of this DHCP range; if the IP address is set using an IP NOTE: reservation, it will usually be inside this range.

  • Page 55: Wan Settings

    WAN Settings NOTE: WAN settings are available only with Inseego Connect. Use this page to enable and configure WAN keepalive. Keepalive allows for a persistent WAN connection. Enable WAN Keep Alive: If ON, keepalive verifies lookup addresses to check the Internet connectivity on the WAN connection.

  • Page 56: Port Filtering Tab

    Port Filtering Tab Port Filtering allows you to block outgoing Internet connections and permit only selected applications to access the Internet. Traffic is identified by port numbers. Some applications are pre-defined. You can define additional applications if you know the details of the traffic used and generated by the applications.
  • Page 57 The following table provides port numbers and protocol information for each port filtering application listed. Application Name Port STCP Email POP3 Assigned POP3S IMAP Assigned Assigned IMAPS SMTP Assigned SecureSMTP FTP control (command) Assigned FTP data transfer Assigned HTTP Assigned HTTPS Assigned Telnet...

  • Page 58: Port Forwarding Tab

    Port Forwarding Tab Port Forwarding allows specific applications to be forwarded to a particular device connected to your network. Normally, the built-in firewall blocks incoming traffic from the Internet. Port forwarding allows Internet users to access any server you are running on your computer, such as a Web, FTP, or Email server.
  • Page 59 Port Forwarding Port Forwarding: To turn on port forwarding, move the ON/OFF slider to ON. To turn off port forwarding, so that no inbound traffic is forwarded to a LAN client, move the slider to OFF. Applications Check the box next to each Port Forwarding application that you want to allow. To forward all inbound WAN traffic on a specific port to a single LAN client, enter the IP address of the target device in the Application IP Address field.
  • Page 60 Custom Applications Use the Add Custom Application button to add a new row to the custom application list. You can add up to ten custom applications. Once defined, these applications can be turned on and off the same way as pre-defined applications. On: Check this box if you want the new application to be able to access the Internet (enabling port forwarding).

  • Page 61: Inseego Connect Tab

    360 degree visibility and secure accessibility into your deployment from a single platform. Inseego Connect By default, the connection to Inseego Connect is ON. Slide the ON/OFF slider to OFF if you wish to disable the connection. Inseego Connect Status Connection State: The status of the Inseego Connect connection.

  • Page 62: Troubleshooting And Support

    Troubleshooting and Support Overview Technical Support 5G INDOOR CPE FX2000 USER GUIDE...

  • Page 63: Overview

    Customer Service and Troubleshooting Contact your service provider for assistance. More Information Documentation for your 5G Indoor CPE FX2000 is available online. Go to www.inseego.com/support- documentation. Or, from the Admin website, select Help > Customer Support. 5G INDOOR CPE FX2000 USER GUIDE...

  • Page 64: Product Specifications And Regulatory Information

    Product Specifications and Regulatory Information Product Specifications Regulatory Information Product Certifications and Supplier’s Declarations of Conformity Wireless Communications Limited Warranty and Liability Safety Hazards 5G INDOOR CPE FX2000 USER GUIDE...

  • Page 65: Product Specifications

    Product Specifications Device Name: 5G Indoor CPE Model: FX2000 Regulatory: FCC, GCF, PTCRB CE, ISED, CITRA, CRA, CITC, ECAS, TRA, MIC, RCM-ACMA WiFi Alliance Device Testing: WEEE, RoHS, REACH Dimensions: 160 mm x 71.6 mm x 60 mm (6.3” x 2.8” x 2.4”) Weight: 350 g (12 oz) Ports:...

  • Page 66: Security

    Security Secure Boot Admin Security AES 256 Encryption, • Security Hardened Web Interface • Password Hash • Session Timeout • Wi-Fi On/Off Control • Incorrect Password Lockout • Block Factory Reset Encrypted Configuration Backup/Restore Advanced Firewall Wi-Fi Security Wi-Fi Security (WPA/WPA2/WPA3) • Wi-Fi Protected Setup (WPS 2.0) • Wi-Fi Privacy Separation •...

  • Page 67: Regulatory Information

    WARNING: DO NOT ATTEMPT TO SERVICE THE WIRELESS COMMUNICATION DEVICE YOURSELF. SUCH ACTION MAY VOID THE WARRANTY. THIS DEVICE IS FACTORY TUNED. NO CUSTOMER CALIBRATION OR TUNING IS REQUIRED. CONTACT INSEEGO CORP TECHNICAL SUPPORT FOR INFORMATION ABOUT SERVICING YOUR WIRELESS COMMUNICATION DEVICE.
  • Page 68 MODIFICATIONS: The FCC requires that you be notified that any changes or modifications made to this device that are not expressly approved by Inseego Corp. may void your authority to operate the equipment. NOTE: The Radio Frequency (RF) emitter installed in your modem must not be located or operated in conjunction with any other antenna or transmitter, unless specifically authorized by INSEEGO CORP.
  • Page 69 A full copy of the EU declaration of conformity is available at the following internet address: https://www.inseego.com/support/. The Declaration of Conformity may be also consulted at Inseego Corp., 9710 Scranton Rd., Suite 200 San Diego, USA. RF Radiation Exposure Guidance Statement This device must be installed to provide at least 20 cm separation from the human body at all times.
  • Page 70 Band Max Power Frequency LTE BAND B40 24 dBm 2300–2400 MHz LTE BAND B41 24 dBm 2496–2690 MHz LTE BAND B42 19.5 dBm 3400–3600 MHz LTE BAND B46 5150 – 5925 MHz LTE BAND B48 19.5 dBm 3550–3700 MHz LTE BAND B66 24 dBm 1710–1780 MHz LTE BAND B71...

  • Page 71: Product Certifications And Supplier's Declarations Of Conformity

    Inseego Corp. or its partners will not be held responsible for damages of any kind resulting from the delays or errors in data transmitted or received with the FX2000 device, or failure of the FX2000 device to transmit or receive such data.

  • Page 72: Limited Warranty And Liability

    (IV) damage caused by force of nature or act of any third person, (V) shipping damage, (VI) service or repair of Product by the purchaser without prior written consent from INSEEGO CORP, (VII) products designated by INSEEGO CORP as beta site test samples, experimental, developmental, reproduction,...

  • Page 73: Safety Hazards

    Safety Hazards Do not operate the 5G Indoor CPE in an environment that might be susceptible to radio interference resulting in danger, specifically: Areas where prohibited by the law Follow any special rules and regulations and obey all signs and notices. Always turn off the host device when instructed to do so, or when you suspect that it might cause interference or danger.

  • Page 74: Glossary

    Glossary 5G INDOOR CPE FX2000 USER GUIDE...

  • Page 75: Glossary

    Glossary • 4G LTE —Fourth Generation Long Term Evolution. LTE is a standard for wireless data communications technology and an evolution of the GSM/UMTS standards. The goal of LTE is to increase the capacity and speed of wireless data networks using new DSP (digital signal processing) techniques and modulations that were developed around the turn of the millennium.
  • Page 76 • Gbps — Gigabits per second. The rate of data flow. • HTTP —Hypertext Transfer Protocol. An application-level protocol for accessing the World Wide Web over the Internet. • IEEE — Institute of Electrical and Electronics Engineers. An international technical/professional society that promotes standardization in technical disciplines.
  • Page 77 • Port Forwarding — A process that allows remote devices to connect to a specific computer within a private LAN. • Port Number — A 16-bit number used by the TCP and UDP protocols to direct traffic on a TCP/IP host. Certain port numbers are standard for common applications. •...
  • Page 78 the Internet Protocol (IP). UDP is an alternative to the Transmission Control Protocol (TCP) and, together with IP, is sometimes referred to as UDP/IP. • USSD — Unstructured Supplementary Service Data (USSD), also known as “Quick code” or “Feature code”, is a communications protocol used to send data between a mobile device and network service provider.

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