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NTRODUCTION Thank you for choosing our product. Our company is specialized in the design, development and manufacture of uninterruptible power supplies (UPS). The UPS described in this manual is a high-quality product, carefully designed and manufactured to guarantee the best performance. This manual provides detailed instructions for the use and installation of the product.
SUMMARY GLOSSARY OF ACRONYMS PRESENTATION 40/50/60 ENTRYUM ESCRIPTION ENERAL VIEWS OMMUNICATION OMMUNICATION PORTS UPS OPERATION PERATING MODES ON LINE MODE MODE FREQUENCY CONVERTER MODE PERATING STATES ORMAL TAND ATTERY WORKING EMPORARY BYPASS ANUAL BYPASS THER EATURES FEED PROTECTION DISPLAY VERVIEW TATUS CONS AND SYMBOLS...
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UZZER ONFIGURING THE FROM DISPLAY EFAULT CONFIGURATION OF THE INPUT OUTPUT SIGNALS UTPUT SIGNALS CONFIGURATION FACTORY DEFAULT NPUT SIGNALS CONFIGURATION FACTORY DEFAULT OPERATIVE PROCEDURES RELIMINARY PERATIONS YSTEM N DIRECT COMMAND YSTEM N COMMAND VIA BATTERY TART PERATIONS CHECKS ATTERY ATTERY ORKING ORCED YPASS...
GLOSSARY OF ACRONYMS Acronym ITEM Description Sentryum UL Three phase output voltage UPS Four switch version UPS model type Slot to accommodate the communication cards and SLOT Expansion Slot relays expansion board It includes R.E.P.O., IN/OUT signals interface, USB Communication Board communication port, serial port EXT T_BATT External Battery Temperature Probe...
Once connected and powered, the system generates an alternating sinusoidal voltage, with stable amplitude and frequency, regardless of surges and/or variations affecting the electrical supply. Sentryum is the very latest Riello UPS development resulting in a third-generation transformer-free UPS, originally introduced into the market over twenty years ago.
ESCRIPTION The purpose of a UPS is to provide a perfect power supply voltage for the devices connected to it, irrespective of whether the mains power supply is present or not. Once connected and powered, the UPS generates a sinusoidal alternating voltage with a stable amplitude and frequency, regardless of any changes and/or variations occurring on the electricity grid.
OMMUNICATION OMMUNICATION PORTS The communication ports are situated on the top of the UPS, behind the door. R.E.P.O / IN / OUT: these are digital inputs and dry contact outputs available to the user to perform various functions. The R.E.P.O. input is dedicated to Remote Emergency Power Off normally closed contact (the UPS is supplied with a link pre-fitted from the factory as standard).
UPS OPERATION PERATING MODES The UPS can be configured for different operating modes. The following operating modes as listed below may be selected. To configure these operating modes, the unit must be in stand-by. ON LINE MODE When in ON LINE mode, the system operates in ON LINE double conversion. This mode provides maximum protection for the load. During operation the energy coming from the mains power supply (AC), is converted into a clean and stable output.
ANUAL BYPASS The manual bypass enables the user to physically connect the UPS input directly to the output. This condition is required to perform maintenance operations on the UPS without the need to disconnect the power from the protected load. This is achieved by operating the Manual Bypass switch, either within the UPS (if the UPS is endowed with internal maintenance bypass –...
DISPLAY VERVIEW The UPS is equipped with a 5’’ touch screen color display, through which, amongst others, it is possible to: view the status of the system; switch on / switch off the system, activate a battery test and perform bypass operation commands; ...
CONS AND SYMBOLS System input/mains status % Battery charge level System output status % Phase 1 load level Bypass status % Phase 2 load level Battery status % Phase 3 load level System status Manual bypass switch closed (SWMB) In general, the color and the shape of the icons provide instant information to the status of the system. Grey: communication lost (Com-Lost) Orange: anomaly Light blue: normal status...
CTIVE TEXT AREAS System Status: area of the display reserved for the description of the system status. If the UPS is in NORMAL MODE this area will indicate the current operating mode, or another operational system state. NORMAL MODE means that the UPS is working in the expected operational state for the configured operating mode (e.g.
YSTEM HOME PAGE The home page provides a schematic view of the overall operating condition of the system. It is possible to interact with the system and access further information via the icons. Depending on the current state of the system, this page may assume different appearances as shown in the examples below. The user can return on the home page at any time by tapping the “Home”...
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Home page displaying BATTERY WORKING status. Home page displaying MANUAL BYPASS SWITCH CLOSED. Home page with alarm drop-down list opened. - 15 -...
YSTEM MEASUREMENTS The pages that display the main electrical values of the system can be accessed through the icons in the Home page: Pressing one of the four section icons Input (1), Bypass (2), Battery (3), Output (4) will open the relative measurements page. Mains Input page: displays the status and the parameters relating to the system input.
Battery status page: displays the status and the parameters related to the system batteries. On the left is shown the voltage of the positive and negative battery banks. The battery currents, displayed on the right, have a positive symbol if the UPS is working from battery, whilst the symbol is negative if the battery is under charge. The charge level is estimated by an algorithm that computes the energy flowing to and from the batteries and the voltage level.
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Switch status page: displays the status of the UPS internal switches and the optional external switches. The external switch auxiliary contacts must be connected to the digital inputs and programmed using the configuration software. Sensor status page: displays the temperature of the system and of the power heatsinks. The Ext-Bat value will be shown if a Battery Cabinet external temperature probe is installed and set by the configuration software.
NTRIES The main menu can be accessed through the menu icons displayed on the right. Access level selection. Command launcher The icon changes depending on the pre-set access level Buzzer toggle button UPS info Settings menu Event log OMMAND PANEL To access the Command Panel, tap the Command launcher icon.
A confirmation of the action is required for some of the commands. Press “OK” to confirm the operation. System on confirmation After pressing the OK button in the confirmation window, a bar will show the progress of the command completion. Progress bar during a system start-up sequence.
ATTERY EST COMMAND Battery commands page Sentryum UPS are equipped with a built-in battery test function. This function forces the UPS to work from battery and monitors the battery voltage under load to check if the battery is healthy. NOTE: the UPS switches to battery just for the short time needed to execute the battery test and only when the main supply is present as backup, therefore the battery charge level and the load safety are not compromised.
This page displays the following information: Model: the Manufacturer’s part number. Serial number: the UPS identification number. Nominal power (VA): the UPS rated apparent power, in VA. Nominal power (W): the UPS rated active power, in W. ...
ANGUAGE SETTING Enables the language configuration of the system menus. Tap the flag to select the language. Language configuration page ISPLAY SETTING Display configuration pages To save any configuration setting: Press the Save icon and confirm to store any new values. Press return icon button to go back to the main setup page.
YSTEM CLOCK This page enables the user to configure the date and the time of the system. System clock configuration page. NOTE: When the system is first switched on or if the system has been switched off for a long period, it may be necessary to set date and time again.
HANGE PASSWORD Access level selection page. For more information refer to the “Access users level” paragraph. YSTEM LOG PAGE Tap the Event Log icon to access the system log. In this page, the user can view the UPS event history. The rise and fall indicate respectively when the alarm related to the event happened and when it was cleared.
“E ” XPERT LEVEL It is possible to access the “Expert” level in which the general UPS configurations are enabled. The “Expert” level is reserved only for trained personnel with knowledge of the UPS parameter configuration. To access to the “Expert” level, expand the drop-down menu in the Home page and tap level selection icon. A password is required.
ENERAL SYSTEM SETTINGS Only “Expert” level users can access this page. It enables additional system configuration. With the “Expert” access level enabled, tap the Main Setup icon. Main setup page in the “Expert” mode (with additional “General” icon) General system settings pages ENERAL CONFIGURATION Enables various options for the UPS: General configuration page 1: operating mode configuration...
NVERTER OUTPUT SETTINGS From this page, the user can set the output voltage of the inverter and the output frequency. WARNING: These settings must be correctly configured by expert personnel only; improper settings can lead to severe damage of the load connected to the UPS output. OLTAGE SETTING To set the desired output voltage, tap on the corresponding select box.
ATTERY CONFIGURATION This page displays the battery capacity. The configuration of the external battery (Ah) is not available by the display. To set the internal and the external battery capacity it is necessary to use the configuration software (reserved for service personnel only).
CCESS USERS LEVEL It is possible to control access user levels, by setting a password for each one. “User” level “PowerUser” level “Expert” level To set or change a level password expand the drop-down menu in the Home page and tap the Main Setup icon. Select the display configuration and the password setting for each user.
CCESS LEVEL SELECTION This page enables the selection of the access level for the user operating the UPS. If pre-set, a safety password may be requested, based on the selected level. Expand the drop-down menu in the Home page and touch the access level selection icon. Access level selection page If some of these icons are not visible, it means that the password protection is not set for those access levels.
TATUS Below the touch screen display, a back illuminated Riello logo will inform the user, at a glance, about the status of the UPS. The following are the various color-statuses and their respective meanings. Light blue (pulsing): Normal operation Dark blue: Bypass operation No anomalies are present, and the system is The system is working from temporary working in the selected mode.
ONFIGURING THE FROM DISPLAY Configurations which can be modified by the user from the display are listed in Table 2 (below). FUNCTION DESCRIPTION DEFAULT POSSIBLE CONFIGURATIONS ACCESS LEVEL English Selection of the mimic French Language English “PowerUser” panel language ...
EFAULT CONFIGURATION OF THE INPUT OUTPUT SIGNALS UTPUT SIGNALS CONFIGURATION FACTORY DEFAULT Table 3 (below) lists the default configuration of the output signals. OUTPUT FUNCTION DESCRIPTION Load on bypass with closed contact between pin 2 and pin 4; OUT 1 Load on Bypass ...
OPERATIVE PROCEDURES RELIMINARY PERATIONS Before powering the UPS and starting the operative procedures, in order to avoid any system damage, follow the operations below. Visual check of the connection Check that all the breakers are open. Check that all the connections have been made strictly following the indications given in the “Installation manual”. ...
Close the Output switch to supply the load and check that the inverter is correctly powering it. Verify on the home page that system operating mode is “ON LINE”. Check the Output parameters in the Output status page. ...
PERATIONS CHECKS Follow the procedures below to verify that the UPS works properly during battery working and automatic bypass switching. These operations must be executed with the UPS in ON LINE mode. ATTERY Press the “Battery Test” icon to execute the command. A confirmation is required.
WITCHING THE YSTEM FROM INE TO ANUAL YPASS The following operations have to be performed in order to switch the UPS load to “Manual Bypass”. NOTE: if the Bypass line is not present, the manual bypass operation will cut off power to the load. With the SWMB closed, the load is supplied directly from the bypass line.
ESTORE THE ODE AFTER ANUAL YPASS Carefully follow the operations described below in order to switch the UPS from “Manual Bypass” to ON LINE mode without losing the load supply: Switch on (close) the Mains SWIN, the Bypass SWBYP and the Output switch SWOUT. ...
OAD ON STATIC BYPASS AFTER ANUAL YPASS The following operations are to be performed to switch the UPS from “Manual Bypass” to “Load forced on bypass” status: Switch on (close) the Input switch (SWIN), Bypass switch SWBYP and the Output switch SWOUT. ...
OPTIONS XTERNAL BATTERY CABINET All the UPS within the Sentryum family can be supplied with matching external Battery Cabinets. These can be supplied by the factory or by a local supplier subject to being compliant with the statement below. Read the Battery Cabinet manual before connecting the batteries. The Battery Cabinet total voltage shall meet the requirements of the UPS (refer to the Battery Cabinet nameplate and/or Battery Cabinet User Manual).
NOTE: the setting of the battery cabinet breaker trip current will depend on the size of UPS installed. If the Battery Cabinet is supplied by Riello UPS, make sure to have set the correct thermal trip current for the given UPS size (refer to Battery Cabinet manual).
EMOTE MAINTENANCE YPASS An additional maintenance bypass may be installed within (or in addition to) the main switchboard, for example, to enable the UPS to be replaced without interrupting the power supply to the load, in this case respect the following details: It is mandatory to connect the “SERVICE BYPASS”...
ARALLEL All Sentryum UPS can be paralleled with other units of the same size through a dedicated cable. It is possible to join in parallel up to four units. PTIONAL SLOT BOARDS The UPS is equipped with two expansion slots for accessory communication or I/O expansion boards that enable the equipment to communicate using the main communication standards.
STATUS / ALARM CODES Using a sophisticated self-diagnostic system, the UPS can check and indicate on the display its status and any errors and/or faults that have occurred during its operation. When a problem arises, the UPS signals the event by showing the code and corresponding type of alarm on the display.
NOMALIES Minor problems that do not stop the operation of the UPS, but affect its performance or inhibit the use of some of its functions. CODE DESCRIPTION EEPROM error AC input phase current unbalanced // A03 Different line connection // A04 Different bypass connection Unstable bypass voltage Inverter current unbalanced...
OCKS Locks indicate a breakdown of the UPS or one of its parts. Locks are normally preceded by an alarm signal. In the event of a fault and resultant breakdown of the inverter, the inverter will be switched off and the load will be powered by the bypass line (this procedure is excluded for breakdowns caused by high and persistent overloads and by short circuits).
TROUBLESHOOTING GUIDE Irregular operation of the UPS is very often not an indication of a fault but is simply caused by simple problems or distractions. We therefore recommend you consult the table here below, which provides some information that will help you to solve the most common problems.
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PROBLEM POSSIBLE CAUSE SOLUTION THE JUMPER IS MISSING FROM THE R.E.P.O. CONNECTOR (REFER TO THE ALARM LIST SHOWS C06 Assemble the jumper or check that it is inserted correctly. R.E.P.O - “COMMUNICATIONS” CHAPTER) OR THE CONNECTOR IS NOT INSERTED CORRECTLY MAINTENANCE BYPASS Verify if manual bypass switch (SWMB) is actually closed and BREAKER (SWMB) CLOSED...
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PROBLEM POSSIBLE CAUSE SOLUTION Remove the load. Insert the maintenance bypass SWMB (if present), and turn the UPS off and then on again. Switch off FAULTY LOADS APPLIED THE ALARM LIST SHOWS the maintenance bypass. If the problem persists, call your ONE OR MORE OF THE local service center.
PREVENTIVE MAINTENANCE NTRODUCTION Our UPS are designed and produced for long life even under the severest operating conditions. Remember however that they are electrical power equipment items and as such are in need of periodic checks. Besides, some components have a life cycle of their own and must therefore be checked at regular intervals and may need to be replaced, due to the conditions;...
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