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IQ-7000
User Manual / Warranty

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Do you have a question about the MAJECTIC IQ-7000 and is the answer not in the manual?

Questions and answers

Andy Postishek
February 21, 2025

Is the backrest adjustable?

1 comments:
Mr. Anderson
February 21, 2025

Yes, the backrest height on the Comfy Go Mobility MAJECTIC IQ-7000 is adjustable between 18 inches (458mm) and 24 inches (610mm).

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Summary of Contents for Comfy Go Mobility MAJECTIC IQ-7000

  • Page 1 IQ-7000 User Manual / Warranty...
  • Page 2: Table Of Contents

    Table of Contents Preface Product Performance Safety Instructions Usage and Operation Battery and Charger System Diagnostics Controller for Manual Folding Controller for Automatic Folding Maintenance Areas Tech Support Warranty For all your spare parts needs, please visit www.ComfyGoMobility.com Don't forget to register your product to activate your warranty, detailed information can be found on page 29.
  • Page 3: Preface

    Preface - This manual contains operations, assembly methods, and simple fixes. The manual applies to our model: IQ-7000 Manual and Autofold The IQ-7000 with Auto Folding option does not open manually. - This manual contains both wheelchair maintenance tips and trouble- shooting methods so please store it where you can it when needed.
  • Page 4: Product Performance

    1. Product Performance - This series of electric wheelchairs is powered by Li-ion batteries and use DC motors. Users can control direction and adjust speed by using the joystick controls located on the arm. This wheelchair can be used at low speeds, good road conditions and will handle low slopes. Performance Parameters and Technical Specs, IQ-7000 Overall size 40”x26”x39”...
  • Page 5 1. Product Performance Application Range This electric wheelchair is engineered specifically to serve people weighing less than 330 lbs (150 kg), intended for use at walking speed, and is suitable for indoor and outdoor use only. Please do not use this unit in traffic lanes.
  • Page 6: Safety Instructions

    2. Safety Instructions 2.1 Main Security Features - Classified based on the type of protection: Against electric shock, In- ternal power. - Classified based on the type of protection: Against electric shock, Type B application. - Classified based on the degree of inlet liquid protection: IPX - Classified based on the safe of use in a flammable anesthetic mix- ture with air or gas mixed with oxygen or nitrous oxide flammable an- esthetic gases occurs: Non-AP/APG type.
  • Page 7 2. Safety Instructions Avoid Riding in These Conditions Unless Accompanied by a Caretaker - Riding in inclement weather, such as in rain, heavy fog, strong wind, snow, etc. - If your wheelchair gets wet, this may impact electronic functions so please wipe all water immediately.
  • Page 8 2. Safety Instructions Precautions for Caregivers - Caregivers should confirm that the user's feet are placed on the foot- rests in proper position and ensure clothes do not get caught in the wheels. - Caregivers should push the wheelchair to move off of a steep slope. 2.3 Other Important Notices Repair and Refit - If your wheelchair requires repair or a refit, please contact your seller...
  • Page 9 2. Safety Instructions 2.5 Electromagnetic Compatibility - The wheelchair should be kept away from strong magnetic fields and large inductive electrical equipment, such as radio or TV stations, un- derground radio station or cell phone transmitting radio stations. If there are sources of electromagnetic interference nearby, please stay as far as possible from those sources to avoid electromagnetic inter- ference which may cause undo stress on the controller or extreme battery drainage.
  • Page 10: Usage And Operation

    3. Usage and Operation Please visit YouTube for detailed Usage and Operations explanation. Simply search "ComfyGo Mobility Lightweight Foldable Electric Wheelchair 19.5" Wide (Model # IQ-7000)" on YouTube or scan the QR code with your smartphone's camera. Please visit YouTube for a detailed Remote Control Pairing explanation.
  • Page 11 3. Usage and Operation 3.1 Wheelchair Adjustments Unfolding Your Wheelchair (Only applies to manual folding version!) Hold the backrest with one hand and use your other hand to hold the seat and unfold the chair (Picture 1). Picture 1 Fully unfold the wheelchair, and then fasten the lock located under the backrest (Picture 2).
  • Page 12 3. Usage and Operation Installing the Controller for auto and manual fold versions Insert the controller into the armrest tube. Keep the controller in hori- zontal position (Picture 5). Then lock the screw (Picture 6). Picture 5 Picture 6 Dismantle the battery by first disconnecting the battery plug and the controller plug (Picture 7), and then push the switch on the battery case for quick release (Picture 8).
  • Page 13 3. Usage and Operation Footplate The footplate can be pulled up or down. Install and Dismantle the Anti-tipper Pull the button to install/dismantle the anti-tipper (Picture 10). Press the button to install the frame support tube (Picture 11). Picture 10 Picture 11 Flipping-up Your Armrest Using one hand, press the armrest button, using the other hand, flip...
  • Page 14 3. Usage and Operation Switching Between Manual Mode and Electric Mode Manual mode: Turn off the power and brake the wheelchair first, then pull the red clutch out of the groove and spin it 30° (Picture 14 - 15). Picture 14 Picture 15 Electric mode: Spin the red clutch and put it back into its groove, lightly push the wheelchair until you hear a click sound (Picture 16).
  • Page 15: Battery And Charger

    4. Battery and Charger 4.1 Charger Requirements The charger should only be used for charging the batteries. Do not use your wheelchair while it is charging. Charger Technical Data Input voltage: AC220V (110V) ±10% Output voltage: 24V/DC Output current: 1.5~5A Ingress protection level: IPX1 Meets requirement: GB 4706.1-2005 and GB 4706.18-2005...
  • Page 16 4. Battery and Charger - It’s normal for the fan to make a sound during the charging process. This is to cool the charger. - Prevent any liquid from seeping into the charger during the charging process. - Do not place your charger on any flammable items such as: gaso- line, or the seat cushion.
  • Page 17 4. Battery and Charger 4.3 Battery Use and Maintenance - Incorrect insertion of the battery may cause danger of explosion. Only use batteries that are provided with this unit. Visit www.ComfyGoMobility.com or contact with us via support@ComfyGoMobility.com if you need replacement batteries. - While inserting the battery, ensure that the battery poles are placed correctly.
  • Page 18: System Diagnostics

    5. System Diagnostics The LED indicators signal various technical malfunctions which may impact the following parts: the motor, brakes, battery, wire connec- tions. Use the table below to troubleshoot the particular technical issue. Technical issues can usually be detected without other service tools but do not hesitate to contact us if still needed: For an Audio Signal Indication please check the table.
  • Page 19 5. System Diagnostics Description of LED Interpretation Issue/Solution light All LED lights are off, there is no The power has been turned off, Power is not connected sound wheelchair is in standby or sleep There may be a short fuse or mode burned out All LED lights are lit...
  • Page 20 6. Controller 6.1 Controller Panel for IQ-7000 with manual folding (The picture applies to the manual folding version!) Led Battery Power Indicator Power Button Horn / Enter Button LED Speed Indicator Speed Decrease Speed Increase Joystick - Chair Direction 6.2 Controller Use (Applies to auto and manual folding version!) Power Switch To turn on the battery power gauge lights from left to right, press the...
  • Page 21 6. Controller Speed is divided into five sections, in the following ranges: 20%, 40%, 60%, 80%, 100% of the max speed. First gear: 20% of max speed. Fifth gear of speed: 100% of max speed. Horn Button Press the horn button to use the horn. LED Battery Power Indicator Battery gauge will function when power is on.
  • Page 22 6. Controller 6.3 Remote Installation (Only applies to manual folding version!) Detail video explanation for Remote Pairing please visit our Youtube Channel. Detail information on page 9th. Joystick - Chair Direction Horn Button Remote Power Button Speed Decrease Speed Increase...
  • Page 23 6. Controller Only applies to manual folding version! 1. Press the power key to start the joystick (Picture 17). 2. Get the joystick speed to the lowest speed level (Picture 18). 3. Power on the remote control (Picture 19). 4. Press and hold the deceleration button on the joystick until you hear "beep"...
  • Page 24 7. Controller - Auto Folding 7.1 Controller Panel for IQ-7000 Auto Folding Led Battery Power Indicator Power Button Horn / Enter Button LED Speed Indicator Speed Decrease Speed Increase Autofold Button Autofold Button Chair Open Chair Joystick - Chair Direction In an emergency, you can directly turn power off by also pressing the power button.
  • Page 25 7. Controller - Auto Folding 7.2 How to open and close your chair Open the chair 1) If chair is charging, unplug the charging cable from the chair 2) Lay the chair flat with wheels on the ground 3) Power on the chair (push power button) 4) Hold the autofold chair open button for 3+seconds 5) The led speed indicator will show an amber light in the middle of the screen...
  • Page 26 7. Controller - Auto Folding 7.3 Remote Installation Joystick - Chair Direction Horn Button Remote Power Button Speed Increase / Chair Unfold Speed Decrease / Chair Fold Autofold Button Detail video explanation for Remote Pairing please visit our Youtube Channel. Simply scan the QR code with your smartphone camera...
  • Page 27 7. Controller - Auto Folding 7.4 Pairing the remote with the chair controller 1) If chair is charging, unplug the charging cable from the chair 2) Lay the chair flat with wheels on the ground 3) Power on the chair controller then power on the remote (hold the power button for 3 seconds till blinking red) 4) On the chair controller, press and hold the speed decrease button till the led speed indicator shows a single amber light in the center of...
  • Page 28: Maintenance Areas

    8. Maintenance Areas 8.1 Maintaining Your Wheelchair Maintenance of wheelchair includes cleaning your wheelchair, check- ing the wheels and battery, and charging the batteries. For further de- tails on maintenance, please contact your dealer. We suggest that you have your wheelchair checked every six months and have an annual service scheduled through your dealer.
  • Page 29 8. Maintenance Areas 8.5 Wheelchair Malfunction Signals When malfunctions happen during the operation of this wheelchair, please turn off power before checking the unit. Symptom: Completely loses power, and all the LED lights on the con- troller panel are off. Instructions: Step 1: Check if the controller plug is loose.
  • Page 30: Tech Support

    9. Tech Support Please visit https://www.comfygomobility.com/product-registration/ and register your product now. When you register your ComfyGo Electric Wheelchair, you ensure that you may be eligible for an extended warranty service. You will also receive product updates and important news from Comfy Go Mobilities.
  • Page 31: Warranty

    10.Warranty Policy - Our goal is to ensure you are delighted with your purchase. - According to our warranty agreement, All new products have a limit- ed warranty. All batteries have a six month warranty. Spare parts have a one year warranty. The limited warranty does not include: labor or device failure due to owner misuse or negligence, non-durable com- ponents and components subject to normal wear and need replace- ment from time to time (for example rubber materials, accessories,...
  • Page 32 www.ComfyGoMobility.com...

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