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Table of Contents
Related Manuals for Comfy Go Mobility Majestic IQ-8000
Summary of Contents for Comfy Go Mobility Majestic IQ-8000
- Page 1 IQ-8000 User Manual / Warranty...
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Page 2: Table Of Contents
Table of Contents Preface Product Performance Safety Instructions Usage and Operation Battery and Charger System Diagnostics Controller Maintenance Areas Reclining Headrest Headlight Tech Support Warranty A detailed video explanation for the Usage and Operations and Remote Pairing can be found by visiting our Youtube Channel. This information is found on page 9. -
Page 3: Preface
Preface - This manual contains the operation, assembly methods, and possible solutions should a mechanical issue arise. The manual applies to our model: IQ-8000 - This manual contains both wheelchair maintenance tips and troubleshooting methods so please store it where you can access it as required. If you elect to permit someone else to use your wheelchair, please provide this manual for their reference. -
Page 4: Product Performance
1. Product Performance - This series of electric wheelchairs are powered by Li-ion batteries and use DC motors. Users can control direction and adjust speed by using the joystick controls located on the arm. This wheelchair should be used at low speeds, good road conditions, and can handle a low slope. - Page 5 1. Product Performance - This series of electric wheelchairs are powered by Li-ion batteries and use DC motors. Users can control direction and adjust speed by using the joystick controls located on the arm. This wheelchair should be used at low speeds, good road conditions, and can handle a low slope.
- Page 6 1. Product Performance Application Range This electric wheelchair is engineered specifically to serve disabled or elderly people weighing less than 130 kg (286 lbs.), intended for use for operation at walking speed. Please do not use this unit on motorways.
- Page 7 1. Product Performance Application Range This electric wheelchair is engineered specifically to serve disabled or elderly people weighing less than 140 kg (310 lbs.), intended for use for operation at walking speed. Please do not use this unit on motorways.
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Page 8: Safety Instructions
2. Safety Instructions 2.1 Main Security Features - Classified based on the type of protection: Against electric shock, In- ternal power. - Classified based on the type of protection: Against electric shock, Type B application. - Classified based on the degree of inlet liquid protection: IPX - Classified based on the safe use of in a flammable anesthetic mix- ture with air or gas mixed with oxygen or nitrous oxide flammable a esthetic gases occurs: Non-AP/APG type. - Page 9 2. Safety Instructions Avoid Riding in These Conditions Unless Accompanied by a Caretaker - Riding in inclement weather, such as a rainy day, heavy fog, strong wind, snow, etc. - If your wheelchair gets wet, electronic functions may cause damage so please wipe all water off immediately.
- Page 10 2. Safety Instructions Precautions for Caregivers - Caregivers should confirm that the users’ feet are placed on the foot- rests’ proper position and ensure that clothes are not attached to the wheels. - Caregivers should push the wheelchair forward on a steep or long slope.
- Page 11 2. Safety Instructions 2.5 Electromagnetic Compatibility - The wheelchair should be kept away from strong magnetic fields and large inductive electrical equipment, such as radio or TV stations, un- derground radio stations, or cell phone transmitting radio stations. If there are sources of electromagnetic interference nearby, please stay as far as possible from those sources to avoid electromagnetic inter- ference as your electric wheelchair should avoid electromagnetic in- terference.
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Page 12: Usage And Operation
3. Usage and Operation Please visit YouTube for a detailed Usage and Operations explanation. Simply search "ComfyGo Mobility Lightweight Foldable Electric Wheelchair (Model # IQ8000)" on YouTube or scan the QR code with your smartphone's camera. Please visit YouTube for a detailed Remote Control Pairing explanation. - Page 13 3. Usage and Operation 3.1 Wheelchair Adjustments Unfolding Your Wheelchair Hold the backrest with one hand and use your other hand to hold the seat and unfold the chair (Picture 1). Picture 1 Fully unfold the wheelchair, and then fasten the lock located under the backrest (Picture 2).
- Page 14 3. Usage and Operation Installing the Controller Insert the controller into the armrest tube. Keep the controller in hori- zontal position (Picture 5). Then lock the screw (Picture 6). Picture 5 Picture 6 Dismantle the battery by first disconnecting the battery plug and the controller plug (Picture 7), and then loosening the screw on the bat- tery case (Picture 8).
- Page 15 3. Usage and Operation Footplate The footplate can be pulled up or down. Install and Dismantle the Anti-tipper Press the button to install/dismantle the anti-tipper (Picture 10-11). Picture 10 Picture 11 Flipping-up Your Armrest Using one hand, press the armrest button, using the other hand, flip up your armrest (Picture 12).
- Page 16 3. Usage and Operation Switching Between Manual Mode and Electric Mode Manual mode: Turn off the power and apply the brake, then pull the red clutch out of the groove and spin it 30° (Picture 14 - 15). Picture 14 Picture 15 Electric mode: Spin the red clutch and put it back into its groove, lightly push the wheelchair until you hear a click sound (Picture 16).
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Page 17: Battery And Charger
4. Battery and Charger 4.1 Charger Requirements The charger should only be used for charging the batteries. Do not use your wheelchair while it is charging. Charger Technical Data Input voltage: AC220V (110V) ±10% Output voltage: 24V/DC Output current: 1.5~5A Ingress protection level: IPX1 Meets requirement: GB 4706.1-2005 and GB 4706.18-2005 4.2 Charger Use and Care... - Page 18 4. Battery and Charger - It’s normal for the fan to make a sound during the charging process. This is to cool the charger and does not pose a concern. - Prevent any liquid from seeping into the charger during the charging process.
- Page 19 4. Battery and Charger 4.3 Battery Use and Maintenance - Incorrect insertion of the battery may cause a danger of explosion. Only use batteries that are provided with this unit. Contact your seller if you need replacement batteries. - While inserting the battery, ensure that the battery poles are placed correctly.
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Page 20: System Diagnostics
5. System Diagnostics The LED indicators signal various technical malfunctions which may impact the following parts: the motor, brakes, battery, wire connec- tions. Use the table below to troubleshoot the particular technical issue. Technical issues can usually be detected without other service tools but do not hesitate to contact us if still needed: For Audio Signal Indicatin please check the table. - Page 21 5. System Diagnostics Description of LED Interpretation Issue/Solution light All LED lights are off, there is no The power has been turned off, Power is not connected sound wheelchair is in standby or sleep There may be a short fuse or mode burned out All LED lights are lit...
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Page 22: Controller
6. Controller 6.1 Controller Panel Battery Power Gauge Power On/Off Button Horn Button Speedometer Speed Deceleration Speed Acceleration Controller 6.2 Controller Use Power Switch To turn on the battery power gauge lights from left to right, press the button. To turn them off, press again. In an emergency, you can directly turn power off by also pressing the power button. - Page 23 6. Controller Speed is divided into five sections, in the following ranges: 20%, 40%, 60%, 80%, 100% of the max speed. First gear: 20% of max speed. Fifth gear of speed: 100% of max speed. Horn Button Press the horn button to use the horn. Battery Power Gauge Battery gauge will function when power is on.
- Page 24 6. Controller 6.3 Remote Installation For a detailed Remote Pairing video explanation, please visit our Youtube Channel. Detailed information is found on on page 9. Controller Power On/Off Button Horn Button Speed Acceleration Speed Deceleration Controller Horn Button Power On/Off Button Speed Acceleration Speed Deceleration...
- Page 25 6. Controller 1. Press the on key to open the joystick (Picture 17). 2. Move the joystick speed to the lowest level (Picture 18). 3. Press and hold the deceleration button on the joystick until you hear "beep" sound (Picture 19). 4.
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Page 26: Maintenance Areas
7. Maintenance Areas 7.1 Maintaining Your Wheelchair Proper maintenance of your wheelchair includes cleaning your wheelchair, inspecting the wheel and battery for faults, and charging the batteries. For further details on maintenance, please contact your dealer. We suggest that you have your wheelchair checked every six months and have an annual service scheduled through your dealer. - Page 27 7. Maintenance Areas 7.5 Wheelchair Malfunction Signals When malfunctions occur during the operation of this wheelchair, please turn off power before checking the unit. Symptom: Completely loses power, and all the LED lights on the con- troller panel are off. Instructions: Step 1: Check if the controller plug is loose.
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Page 28: Reclining
8. Reclining... - Page 29 8.Reclining The IQ-8000 can recline by using the handle on the right hand side. If you wish to recline backward, please squeeze the handle and push the backrest. If you want to recline forward please squeeze the handle and do not force the backrest.
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Page 30: Headrest
9. Headrest - Place the headrest at the top of the backrest and line up the holes. Insert the two provided bolts into the headrest frame and use the pro- vided nuts to secure the headrest to the backrest. - The headrest is height adjustable. To adjust the height of the head- rest, simply hold the headrest with your hand apply pressure... -
Page 31: Headlight
10. Headlight To install the headlight and USB charger simply insert the headlight into the joystick charging port. Power On/Off Button USB Charger... -
Page 32: Tech Support
10. Tech Support Please visit https://www.comfygomobility.com/product-registration/ and register your product now. When you register your ComfyGO Electric Wheelchair, you ensure that you may be eligible for an extended warranty service. You will also receive product updates and important news from ComfyGO products. - Page 33 11.Warranty Policy - Our goal is to ensure that you are delighted with your purchase. - According to our warranty agreement, all new products have a limit- ed warranty. All batteries have a six month warranty. Spare parts have a one year warranty. The limited warranty does not include: labor or device failure due to the owner's misuse or negligence, non-durable components and components subject to normal wear and tear that need replacement from time to time (for example rubber materials,...
- Page 34 www.ComfyGoMobility.com...
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Questions and answers
What is a C4 error code?
A C4 error code on the Comfy Go Mobility Majestic IQ-8000 corresponds to four short beeps and LED lights blinking four times. It indicates that the right motor is malfunctioning. This may be due to a broken right motor connection or a disconnected connecting wire.
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I don't think I should have to pay for a conversation when this expensive chair won't work!!