Sharp UX-P115 Operation Manual

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  • Page 1

    MODEL UX-P115 FACSIMILE OPERATION MANUAL 1. Installation 2. Sending Faxes 3. Receiving Faxes 4. Making Copies 5. Special Functions 6. Printing Lists 7. Maintenance 8. Troubleshooting...

  • Page 2: For Your Records

    Model Number UX-P115 Serial Number Date of Purchase Place of Purchase As an NERGY TAR partner, SHARP has determined that this product meets the TAR guidelines for energy efficiency. NERGY...

  • Page 3

    Compression scheme Display Applicable telephone line Public switched telephone network *Based on Sharp Standard Chart at standard resolution in Sharp special mode, excluding time for protocol signals (i.e., ITU-T phase C time only) Welcome, and thank you for choosing a Sharp fax...

  • Page 4

    Weight (without attachments) As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units. There may be some deviations from these values in individual units.

  • Page 5: Important Safety Information

    Important safety information Do not disassemble this machine or attempt any procedures not described in this manual. Refer all servicing to qualified service personnel. Do not install or use the machine near water, or when you are wet. For example, do not use the machine near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool.

  • Page 6: Table Of Contents

    Table of Contents A Look at the Operation Panel 1. Installation Unpacking Checklist ........8 Connections .

  • Page 7: Table Of Contents

    6. Printing Lists 7. Maintenance 8. Troubleshooting Problems and Solutions ........64 Messages and Signals .

  • Page 8: A Look At The Operation Panel

    POLL key Press this key after dialing another fax machine to receive a document (previously loaded in the other machine’s feeder) without assistance from the operator of the other machine (page 57).

  • Page 9

    When a document is in the feeder, press this key to make a copy of a document (page 47). At any other time, press this key to print out the Help List, a quick reference guide to the operation of your fax machine. START/MEMORY key Press this key after dialing to begin fax transmission (page 27).

  • Page 10: Installation, Unpacking Checklist

    1. Installation Unpacking Checklist Before setting up, make sure you have all of the following items. Paper tray Paper tray extension Handset Handset cord Points to keep in mind when setting up Do not place the Do not place the machine near machine in direct heaters or air...

  • Page 11: Connections

    Connections Connecting the handset Connect the handset as shown and place it on the handset rest. ♦ The ends of the handset cord are identical, so they will go into either jack. Make sure the handset cord goes into the jack marked with a handset symbol on the side of the machine!

  • Page 12: Connecting The Telephone Line Cord

    Setting the dial mode The fax machine is set for tone dialing. If you are on a pulse dial line, you must set the fax machine for pulse dialing. Press the keys on the operation panel as...

  • Page 13

    Comments: ♦ The fax machine is not designed for use on a line which has call waiting, call forwarding, or certain other special services offered by your telephone company. If you attempt to use the fax machine in conjunction with any of these services, you may experience errors during transmission and reception of facsimile messages.

  • Page 14: Loading The Imaging Film

    Remove the two green gears from the spools. DO NOT DISCARD THE TWO GREEN GEARS! When replacing the film, use a roll of Sharp UX- 5CR imaging film. One roll can print about 150 letter-size pages. Use only Sharp Genuine...

  • Page 15

    Remove the new roll of imaging film from its packaging. • Cut the band that holds the rolls together. Insert the green gears. Make sure the gears fit into the slots in the ends of the rolls. Insert the film into the print compartment.

  • Page 16: Loading Printing Paper

    Loading Printing Paper Loading Printing Paper You can load letter or legal size paper in the paper tray. Recommended paper weight is 20-lb. Copy Bond. The maximum number of sheets is as follows: Letter size: Approx. 50 sheets (20-Ib. copier paper at room temperature; maximum stack height should not be higher than the line on the tray) Legal size:...

  • Page 17: Setting The Paper Size

    Setting the paper size The fax has been set at the factory to scale received faxes to letter size paper. If you loaded legal paper, you must change the paper size setting to LEGAL. FUNCTION Press once and Press once and Press once.

  • Page 18: Entering Your Name And Fax Number

    Entering Your Name and Fax Number Entering Your Name and Fax Number Before you can begin sending faxes, you must enter your name and fax (telephone) number. You also need to set the date and time. Important! FCC regurations require that your name, telephone/fax number, and the date and time appear on each fax message you send.

  • Page 19

    Enter your name by pressing number keys for each letter as shown in the chart below. Up to 24 characters can be entered. Example: SHARP = 7777 44 2 777 SPACE = ♦...

  • Page 20: Setting The Date And Time

    Setting the Date and Time Setting the Date and Time The date and time appear in the display and are printed at the top of every page you fax. Set the date and time as shown below. STOP START/MEMORY FUNCTION Press once and Press...

  • Page 21: Daylight Saving Time

    Enter the year (four digits). Example: 2004 Enter a two-digit number for the hour (“01” to “12”) and a two-digit number for the minute (“00” to “59”). Example: 9:25 Press to select A.M. or START/MEMORY Press to start the clock. STOP Press to return to the date and time display.

  • Page 22: Setting The Reception Mode

    TEL mode: Select this mode when you want to receive both phone calls and faxes on the line connected to the fax machine. All calls, including faxes, must be answered by picking up the fax machine's handset or an extension phone connected to the same line.

  • Page 23: Volume Adjustment

    Volume Adjustment You can adjust the volume of the speaker, handset, and ringer using the up and down arrow keys. SPEAKER Speaker SPEAKER Press Press until the display shows the desired volume level. • SPEAKER Press again to turn off the speaker.

  • Page 24

    Volume Adjustment Handset When talking through the handset, press until the display shows the desired volume level. • Note: The volume reverts to MIDDLE each time you replace the handset. Ringer Press SPEAKER (Make sure has not been pressed, the handset is not lifted, and a document is not loaded in the feeder.) •...

  • Page 25: Sending Faxes, Transmittable Documents

    2. Sending Faxes Transmittable Documents Size and weight The size and weight of documents that you can load in the document feeder depend on whether you load one page at a time or several pages at once. Loading one page at a time: Minimum size Maximum size 8.5"...

  • Page 26: Loading The Document

    Loading the Document Other restrictions ♦ The scanner cannot recognize yellow, greenish yellow, or light blue ink. ♦ Ink, glue, and correcting fluid on documents must be dry before they pass through the document feeder. ♦ All clips, staples, and pins must be removed from documents before loading in the feeder.

  • Page 27: Adjusting The Resolution And Contrast

    Adjust the resolution and/or contrast settings as explained in Resolution and Contrast below, then dial the receiving machine as explained on page 27. Adjusting the Resolution and Contrast If desired, you can adjust the resolution and contrast before sending a document.

  • Page 28: Contrast Settings

    DARK will appear. Note: In order to transmit in SUPER FINE resolution, the receiving fax machine must also have that resolution. If it doesn’t, your machine will automatically step down to the next best available setting.

  • Page 29: Sending A Fax By Normal Dialing

    Sending a Fax by Normal Dialing With Normal Dialing, you pick up the handset (or press pressing the number keys. ♦ If a person answers, you can talk with them through the handset before sending the fax. (If you pressed talk.) ♦...

  • Page 30: Sending A Fax By Automatic Dialing

    Note: If the transmission is unsuccessful and DOCUMENT JAMMED appears in the display, remove the document as explained on page 71. (This may occur if the other fax machine doesn’t respond properly when you attempt to send the document.) Sending a Fax by Automatic Dialing You can store up to 30 fax or phone numbers in the machine for automatic dialing.

  • Page 31

    Storing fax and phone numbers for automatic dialing FUNCTION Press once and If you know the Speed Dial number that you want to use, enter that number (for example, press for Speed Dial 01). Otherwise, press once (the machine will suggest an available Speed Dial number at the end of the storing procedure).

  • Page 32

    Enter a name by pressing number keys for each letter as shown in the chart below. Up to 15 characters can be entered. (If you do not wish to enter a name, go directly to Step 6.) Example: SHARP = 7777 44 2 777 SPACE = ♦...

  • Page 33: Editing And Clearing Auto-dial Numbers

    Note: The fax machine uses a lithium battery to keep automatic dialing numbers and other programmed information in memory when the power is turned off. Battery power is consumed primarily when the power is off. With the power kept continuously off, the life of the battery is about 5 years. If the battery dies, have your dealer or retailer replace it.

  • Page 34

    Sending a Fax by Automatic Dialing START/MEMORY Press Make the desired changes to the name. • Press to move the cursor to the letter or letters you wish to change, and then press the appropriate number key repeatedly until the desired letter appears (see Step 5 on page 30).

  • Page 35

    Dialing an auto-dial number with the SPEED key Load the document(s). RESOLUTION/ • RECEPTION MODE If desired, press resolution and/or contrast. SPEED Press and then enter the 2-digit Speed Dial number (for example, press Check the display. If the name or number shown is correct, press START/MEMORY .

  • Page 36: Searching For An Auto-dial Number

    Sending a Fax by Automatic Dialing Searching for an auto-dial number If you don’t remember the Speed Dial number in which you have stored a full fax or phone number, follow these steps to search for the number. If you are sending a fax, load the document(s).

  • Page 37: Sending A Fax By Direct Keypad Dialing

    Sending a fax by Direct Keypad Dialing You can also enter a full number with the number keys and then press START/MEMORY to begin dialing. You can use this method to dial a full number when you don't need to speak to the other party before faxing. Load the document(s).

  • Page 38: Automatic Redialing

    If you use automatic dialing (including Direct Keypad Dialing) to send a fax and the line is busy, the fax machine will automatically redial the number. The fax machine will make three redial attempts at an interval of five minutes.

  • Page 39: Sending A Fax From Memory

    Sending a Fax From Memory You can scan a document into the fax’s memory and send the document from memory. This increases transmission speed and allows you to send a fax to multiple destinations in a single operation. After transmission, the document is automatically cleared from memory.

  • Page 40: Memory Transmission

    Sending a Fax From Memory When you are ready to begin transmission, press • A Transaction Report is automatically printed out after Broadcasting is completed. Check the "Note" column of the report to see if any of the locations are marked "Busy" or have a communication error code. If so, send the document to those locations again.

  • Page 41: If The Memory Becomes Full

    If the memory becomes full... If the memory becomes full while the document is being scanned, MEMORY IS FULL and SEE MANUAL will alternately appear in the display. START/MEMORY ♦ Press if you want to transmit the pages which have been stored up to that point in memory.

  • Page 42: Receiving Faxes, Using Fax Mode

    Using TEL Mode on page 4 rings Changing the number of rings If desired, you can change the number of rings on which the fax machine answers incoming calls in FAX mode. Any number from 2 to 5 can be selected.

  • Page 43: Using Tel Mode

    Example: 3 rings STOP Press to return to the date and time display. Note: If you are using Distinctive Ring, the fax machine will answer calls after two rings regardless of the above setting. Using TEL Mode RESOLUTION/ RECEPTION MODE When the reception mode is set to TEL, you must answer all calls by picking up the fax machine’s handset or an extension phone connected to the same...

  • Page 44: Answering With The Fax's Handset

    Important: If a document is loaded in the machine’s feeder, remove it before performing the steps below. (Fax reception is not possible when a document is in the feeder.) When the fax machine rings, pick up the handset. If you hear a fax tone, wait until the display shows RECEIVING and then replace the handset.

  • Page 45: Putting A Call On Hold

    Answering on an extension phone connected to the same line Important: If a document is loaded in the machine’s feeder, remove it before performing the steps below. (Fax reception is not possible when a document is in the feeder.) Answer the extension phone when it rings.

  • Page 46: Optional Reception Settings

    Optional Reception Settings Optional Reception Settings Fax Signal Receive Your fax will automatically begin reception if you hear a soft fax tone after answering a call on your fax or an extension phone. If you use a computer fax modem to send documents on the same line, you must turn this function off in order to prevent your fax from mistakenly attempting to receive documents from the computer fax modem.

  • Page 47: Reception Ratio

    Reception Ratio The fax has been set at the factory to automatically reduce the size of received documents to fit the size of the printing paper. This ensures that data on the edges of the document are not cut off. If desired, you can turn this function off and have received documents printed at full size.

  • Page 48: Substitute Reception To Memory

    Substitute Reception to Memory Substitute Reception to Memory In situations where printing is not possible, such as when your fax runs out of paper, the imaging film needs replacement, or the paper jams, incoming faxes will be received to memory. When you have received a document in memory, FAX RX IN MEMORY will appear in the display, alternating with ADD PAPER &...

  • Page 49: Making Copies

    4. Making Copies Your fax machine can also be used to make copies. Single and multiple copies (up to 99 per original) can be made, enabling your fax to double as a convenience office copier. Load the document(s) face down.

  • Page 50: Copy Cut-off

    Making Copies Copy Cut-off When making a copy of a document that is longer than the printing paper, use the copy cut-off setting to select whether the remaining part of the document will be cut off or printed on a second page. The initial setting is YES (cut off the remainder).

  • Page 51: Special Functions, Caller Id (requires Subscription To Service)

    5. Special Functions Caller ID (Requires Subscription to Service) If you subscribe to a caller identification service from your telephone company, you can set your fax machine to display the name and number of the caller while the fax rings. Important: ♦...

  • Page 52: Display Messages

    Caller ID (Requires Subscription to Service) Enter the three digits of your area code. START/MEMORY Press to store your area code. STOP Press to return to the date and time display. How Caller ID operates When you receive a call, the name and phone number of the caller will alternately appear in the display, beginning just before the second ring.

  • Page 53: Viewing The Caller Id List

    If you subscribe to a Caller ID service and have turned on the Caller ID function, your fax machine will keep information on the most recent 30 calls and faxes you have received. You can view this information, which consists of the name and number of each caller, in the Caller ID List.

  • Page 54: Priority Call

    Caller ID (Requires Subscription to Service) To delete calls from the Caller ID list If you want to delete a single call from the caller list, press appears in the display. If you want to delete all calls from the list, hold down for at least 3 seconds while you are viewing any number in the list.

  • Page 55

    Caller ID (Requires Subscription to Service) Blocking voice calls With Caller ID turned on, you can use the Anti Junk Fax function described in Blocking Reception of Unwanted Faxes in this chapter to block voice calls as well as faxes from your specified Anti Junk Number. In this case, when a voice call or a fax transmission comes in from the number you have specified as a "Junk Number", your fax will break the connection as soon as it receives the calling phone number from the caller ID service (before...

  • Page 56: Distinctive Ring (requires Subscription To Service)

    The second number rings differently from your normal number. If you subscribe to a distinctive ring service, you can set the fax machine to automatically answer when your second number is called. This allows you to use the second number as an exclusive fax number.

  • Page 57

    Distinctive Ring (Requires Subscription to Service) Press a number from 1 to 3 (1 to 5 in Canada) to select the ring pattern below that matches your second number's ring pattern. Or, press 6 to have your fax automatically answer your normal telephone number. Press 7 to turn off the distinctive ring function.

  • Page 58: Blocking Reception Of Unwanted Faxes

    Blocking Reception of Unwanted Faxes Blocking Reception of Unwanted Faxes The Anti Junk Fax function allows you to block reception of faxes from a party that you specify. This saves paper by not printing out unwanted "junk" faxes. To use this function, follow the steps below to enter the fax number from which you do not wish to receive faxes.

  • Page 59: Polling (requesting A Fax Transmission)

    Polling (Requesting a Fax Transmission) Polling allows you to call another fax machine and have it send a document (previously loaded in its feeder) to your machine without assistance from the operator of the other machine. ♦ Hint: Polling is useful when you want the receiving fax machine, not the transmitting fax machine, to bear the cost of the call.To use the polling...

  • Page 60: Printing Lists

    6. Printing Lists You can print lists showing settings and information entered in the fax machine. The lists are described below. To print a list, follow these steps. FUNCTION Press once and Press once. Press until the desired list appears in the display. Press once.

  • Page 61: Transaction Report

    Transaction Report This report is printed out automatically after an operation is completed to allow you to check the result. Your fax machine is set at the factory to print out the report only when an error occurs. ♦ The Transaction report cannot be printed on demand.

  • Page 62

    Printing Lists Transaction Report print condition You can change the condition under which a Transaction Report is printed out. Follow the steps below. FUNCTION Press once and Press once and Press once. Press a number from ALWAYS PRINT ERROR/MEMORY SEND ONLY ERROR ONLY NEVER PRINT STOP...

  • Page 63: Maintenance

    7. Maintenance Print head Clean the print head frequently to ensure optimum printing performance. Note: Remove the paper from the paper tray before cleaning the print head. Unplug the power cord, and open the ➊ operation panel (press Take the imaging film out of the print compartment and place it on a sheet of paper.

  • Page 64: Scanning Glass And Rollers

    Maintenance Place the imaging film back in the print compartment. Rotate the front gear until the film is taut, and then close the operation panel (press down on both sides to make sure it clicks into place). Scanning glass and rollers Clean the scanning glass and rollers frequently to ensure the quality of transmitted images and copies.

  • Page 65: The Housing

    Flip up the green levers on each side of the white roller. Wipe the scanning glass (under the white roller) and rollers with a cotton swab. • Make sure that all dirt and stains (such as correcting fluid) are removed. Dirt and stains will cause vertical lines on transmitted images and copies.

  • Page 66: Troubleshooting, Problems And Solutions

    8. Troubleshooting Problems and Solutions If you have any problems with your fax, first refer to the following troubleshooting guide. If you cannot solve the problem, call Sharp's Customer Assistance Center at 1-800-BE SHARP. Line error Problem LINE ERROR appears in Try the transaction again.

  • Page 67: Dialing And Transmission Problems

    • Make sure that the telephone line is properly connected to both the TEL. LINE jack and the wall jack. • Make sure that the fax machine is set to the correct dialing mode for your telephone line. See Dial mode on page 10.

  • Page 68: Reception And Copying Problems

    • The print head may be dirty. See Print head on page 61. • Make a copy or print a report on your fax machine. If the copy or report is also distorted, your fax machine may need service.

  • Page 69: General Problems

    The quality of copies is • Any dirt or material on the scanning glass will poor and/or dark vertical cause spots to appear on copies and transmitted lines appear. faxes. Clean the scanning glass as explained on page 62. Reception/copying is •...

  • Page 70: Messages And Signals

    Messages and Signals Messages and Signals Display messages Note: If you have turned on the Caller ID function, see page 50 for display messages related to Caller ID. ADD PAPER & / Check the printing paper. If the tray is empty, add PRESS START KEY paper and then press the START/MEMORY key.

  • Page 71

    The print head has failed and requires service. YOU NEED SERVICE (alternating messages) READY TO SEND A document has been loaded and the fax machine is waiting for you to begin faxing or copying. RECALLING This appears if you attempt to send a fax by automatic dialing and the line is busy or the receiving fax machine does not answer.

  • Page 72: Audible Signals

    Messages and Signals Audible signals Continuous tone 3 seconds Intermittent tone 5 seconds (3 beeps) (1 second on, 1 second off) Rapid intermittent 35 seconds tone (0.7 seconds on, 0.3 seconds off) Indicates the end of transmission, reception, or copying. Indicates incomplete transmission, reception, or copying.

  • Page 73: Clearing Paper Jams

    Clearing Paper Jams Clearing a jammed document If the original document doesn’t feed properly during transmission or copying, or DOCUMENT JAMMED appears in the display, first try pressing START/MEMORY . If the document doesn't feed out, remove it as explained below. Important: Do not try to remove a jammed document without releasing it as explained below.

  • Page 74: Clearing Jammed Printing Paper

    Clearing Paper Jams Flip down the green levers on each side of the white roller. Rotate the front gear until the film is taut, and then close the operation panel (press down on both sides to make sure it clicks into place). Clearing jammed printing paper Open the operation panel (press Gently pull the jammed paper out of...

  • Page 75: Ordering Parts

    1015 NW 52nd Street Ft. Lauderdale, FL 33309 Fox International, Ltd. 23600 Aurora Road Bedford Heights, OH 44146 Andrews Electronics 25158 Avenue Stanford Santa Clarita, CA 91355 Sharp Accessories and Supply Center 2130 Townline Road Peoria, IL 61615 Ordering Parts TINSE4463XHTZ TCADZ3744XHZZ QCNWG209BXHOW...

  • Page 76: Fcc Regulatory Information

    If trouble is experienced with this equipment, or for repair or warranty information, please contact Sharp’s Customer Assistance Center. The number is 1-877-794-8675. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

  • Page 77

    Local suppliers are listed below. Please contact the nearest supplier for additional information. (Country) (Name and Telephone Number) U.S.A. Sharp Electronics Corporation Telephone number for information: 1-800-237-4277 Canada Sharp Electronics of Canada Ltd. Telephone number for information : Emergency telephone number : Section 2. Ingredients Ingredients CAS No. Polyethylene terephthalate film 25038-59-9...

  • Page 78

    Restrictions: This information relates only to the specific material designated as supplied by the manufacturer. This information is supplied to us by the manufacturer and Sharp offers no warranties as to its accuracy and accepts no responsibilities for any typographical errors which may appear on these sheets. It is the responsibility of the user to determine the suitability of this product for each particular use.

  • Page 79: Quick Reference Guide

    RESOLUTION/ JAN-01 10:30 RECEPTION MODE JAN-01 10:30 FAX mode: The fax machine automatically answers and receives the incoming document. TEL mode: Answer all calls (even faxes) by picking up the handset. To begin fax START/MEMORY...

  • Page 80: Guía De Referencia Rápida

    Guía de referencia rápida Transmisión de documentos Coloque el documento (hasta 10 páginas) mirando hacia abajo en el alimentador. Marcación normal SPEAKER 1.Levante el auricular o pulse 2.Marque el número de telefax. 3.Espere a escuchar el tono de recepción (si alguien contesta el teléfono, pídale que pulse su tecla Inicio).

  • Page 81: Index

    Index Anti Junk Fax, 56 Audible signals, 70 Auto-dial numbers Storing, 29 Using, 33, 34 Caller ID, 49-53 Caller ID List, 58 Contrast, 26 Copies, 47 Copy cut-off setting, 48 Date, setting, 18 Daylight Saving Time, 19 Dial mode, 10 Dialing Direct Keypad, 35 Normal, 27...

  • Page 82

    Index Print head, cleaning, 61-62 Priority Call, 52 Reception mode FAX mode, 20, 40 TEL mode, 20, 41 Reception Ratio setting, 45 Redialing, 36 Resolution, 25 Ringer volume, 22 Scanning glass, cleaning, 62 Search Dialing, 34 Sender’s name and number, entering, 16-17 Setup List, 58 Speaker volume, 21...

  • Page 83: Limited Warranty

    In no event shall Sharp be liable, or in any way responsible, for any damages or defects in the Product which were caused by repairs or attempted repairs performed by anyone other than an authorized servicer.

  • Page 84


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