Sharp UX-P400 Operation Manual

Sharp UX-P400 Operation Manual

Sharp fax machine user manual
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MODEL
UX-P400/NX-P500
FACSIMILE
OPERATION MANUAL
1. Installation
2. Sending Faxes
3. Receiving Faxes
4. Making Copies
5. Answering Machine Connection
6. Special Functions
7. Printing Lists
8. Maintenance
9. Troubleshooting

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Summary of Contents for Sharp UX-P400

  • Page 1 MODEL UX-P400/NX-P500 FACSIMILE OPERATION MANUAL 1. Installation 2. Sending Faxes 3. Receiving Faxes 4. Making Copies 5. Answering Machine Connection 6. Special Functions 7. Printing Lists 8. Maintenance 9. Troubleshooting...
  • Page 2 Schweiz angeschlossen werden. This is a facsimile product operating in German, Austrian and Swiss analogue public switched telephone net- works which follow the CTR21 Standard. The Declaration of Conformity can be viewed at the following URL address. http://www.sharp.de/doc/UX-P400.pdf http://www.sharp.de/doc/NX-P500.pdf...
  • Page 3 Introduction Welcome, and thank you for choosing a Sharp fax machine! The features and specifications of your new Sharp fax are shown below. Automatic dialling Imaging film Memory size* Modem speed Transmission time* Resolution Automatic document feeder Recording system Halftone (grayscale)
  • Page 4 Weight (without attachments) As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units. There may be some deviations from these values in individual units.
  • Page 5: Important Safety Information

    Important safety information Do not disassemble this machine or attempt any procedures not described in this manual. Refer all servicing to qualified service personnel. Do not install or use the machine near water, or when you are wet. For example, do not use the machine near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool.
  • Page 6: Table Of Contents

    Table of Contents A Look at the Operation Panel 1. Installation Unpacking Checklist ........8 Connections .
  • Page 7 5. Answering Machine Connection Preparations ......... . . 51 Using the Answering Machine Connection .
  • Page 8: A Look At The Operation Panel

    A Look at the Operation Panel TEL FAX TEL/FAX AB AUFLÖS./ EMPFANG KOPIE/ START/ STOP HILFE SPEICHER FUNKTION ABRUF Display This displays messages and prompts to help you operate the machine. RESOLUTION / RECEPTION MODE key When a document is in the feeder, press this key to adjust the resolution for faxing or copying.
  • Page 9 When a document is not in the feeder, press this key to print out the Help List, a quick reference guide to the operation of your fax machine. This key is also used after dialling to poll (request fax transmission from) another machine.
  • Page 10: Installation

    1. Installation Unpacking Checklist Before setting up, make sure you have all of the following items. If any are missing, contact your dealer or retailer. Paper tray Handset Note: The line cable for Germany is shown in the illustration. The shape of the cable varies slightly in other countries.
  • Page 11: Connections

    Connections Connecting the handset Connect the handset as shown and place it on the handset rest. The ends of the handset cord are identical, so they will go into either socket. Make sure the handset cord goes into the socket marked with a handset symbol on the side of the machine! Connecting the power cord...
  • Page 12: Connecting The Telephone Line Cord

    Connections Connecting the telephone line cord Insert one end of the line cord into the socket on the back of the machine marked TEL. LINE. Insert the other end into a wall telephone socket. Note for Germany: In Germany, the machine is supplied with a N-coded line cable, enabling you to use an extension (cordless) telephone on the same line.
  • Page 13 Attach the paper tray and paper tray extension Attach the paper tray and paper tray extension. Other devices If desired, you can use an answering machine or an extension telephone on the same line as your fax. The answering machine or extension telephone can be connected directly to the TEL.
  • Page 14: Loading The Imaging Film

    The initial starter roll of imaging film included with your fax can print about 30 A4-size pages. When replacing the film, use a roll of Sharp UX-6CR imaging film. One roll can print about 150 A4-size pages. Remove the paper from the paper tray and open the operation panel (press –...
  • Page 15 Remove the new roll of imaging film from its packaging. Cut the band that holds the rolls together. Insert the green gears. Make sure the gears fit into the slots in the ends of the rolls. Insert the film into the print compartment.
  • Page 16: Loading Printing Paper

    Loading Printing Paper Loading Printing Paper You can load up to 50 sheets of A4-size, 60 - 80 g/m (at room temperature; maximum stack height should not be higher than the line on the tray). Fan the paper, and then tap the edge against a flat surface to even the stack.
  • Page 17: Print Contrast Setting

    Print contrast setting Your fax has been set at the factory to print at normal contrast. If desired, you can change the print contrast setting to LIGHT. FUNKTION Press once and Press once and Press once. Select the print contrast: NORMAL: LIGHT: STOP...
  • Page 18: Entering Your Name And Fax Number

    Entering Your Name and Fax Number Entering Your Name and Fax Number Before you can begin sending faxes, you must enter your name and fax (telephone) number. You also need to set the date and time. Once you enter this information, it will automatically appear at the top of each fax page you send.
  • Page 19 Enter your name by pressing number keys for each letter as shown in the chart below. Up to 24 characters can be entered. Example: SHARP = 7777 44 2 777 SPACE = To enter two letters in succession that require the same key, press after entering the first letter.
  • Page 20: Setting The Date And Time

    Setting the Date and Time Setting the Date and Time The date and time appear in the display and are printed at the top of every page you fax. Set the date and time as shown below. STOP START/ SPEICHER FUNKTION Press once and...
  • Page 21 Enter a two-digit number for the month (“01” for January, “02” for February, “12” for December, etc.). Example: January Enter the year (four digits). Example: 2001 Enter a two-digit number for the hour (“00” to “23”) and a two-digit number for the minute (“00” to “59”). Example: 9:25 START/ Press...
  • Page 22: Setting The Reception Mode

    Use this mode only if you have connected an answering machine to the fax (see Chapter 5). Select this mode when you go out to receive voice messages in your answering machine and faxes on your fax machine. Setting the reception mode Make sure a document is not loaded in the document feeder, and then AUFLÖS./...
  • Page 23: Volume Adjustment

    Volume Adjustment You can adjust the volume of the speaker and ringer using the up and down arrow keys. Speaker Press Press until the display shows the desired volume level. Press again to turn off the speaker. Volume Adjustment Display: SPEAKER: HIGH SPEAKER: MIDDLE SPEAKER: LOW...
  • Page 24 Volume Adjustment Ringer Press (Make sure has not been pressed and a document is not loaded in the feeder.) The ringer will ring once at the selected level, then the date and time will reappear in the display. If you selected RINGER: OFF OK ?, START/ press SPEICHER...
  • Page 25: Flash Select Setting For Pbx

    Flash Select Setting for PBX If your fax machine is connected to a PBX and the PBX uses the “Flash” method to connect to an outside line, you must select the appropriate Flash Select setting depending on whether your PBX line is a normal telephone line or an ISDN line.
  • Page 26: Setting The Display Language

    Setting the Display Language Setting the Display Language If desired, you can change the language used in the display, reports and lists. Press the keys on the operation panel as follows: FUNKTION Press once and Press once and Press once. Press START/ Press...
  • Page 27: Sending Faxes

    2. Sending Faxes Transmittable Documents Size and weight The size and weight of documents that you can load in the document feeder depend on whether you load one page at a time or several pages at once. Loading one page at a time: Minimum size Maximum size 210 mm...
  • Page 28: Loading The Document

    Loading the Document Other restrictions The scanner cannot recognise yellow, greenish yellow, or light blue ink. Ink, glue, and correcting fluid on documents must be dry before they pass through the document feeder. All clips, staples, and pins must be removed from documents before loading in the feeder.
  • Page 29: Adjusting The Resolution And Contrast

    Adjust the resolution and/or contrast settings as explained in Resolution and Contrast below, then dial the receiving machine as explained on page 29. Adjusting the Resolution and Contrast If desired, you can adjust the resolution and contrast before sending a document.
  • Page 30: Contrast Settings

    DARK will appear. Note: In order to transmit in SUPER FINE resolution, the receiving fax machine must also have that resolution. If it doesn’t, your machine will automatically step down to the next best available setting.
  • Page 31: Sending A Fax By Normal Dialling

    Sending a Fax by Normal Dialling With Normal Dialling, you pick up the handset (or press pressing the number keys. If a person answers, you can talk with them through the handset before sending the fax. (If you pressed Normal Dialling allows you to listen to the line and make sure the other fax machine is responding.
  • Page 32 Sending a Fax by Normal Dialling If the other party answers, ask them to press their Start key (if you pressed , pick up the handset to speak with them). This causes the receiving machine to issue a fax tone. When you hear the fax tone, press used it.
  • Page 33: Sending A Fax By Automatic Dialling

    Sending a Fax by Automatic Dialling You can store up to 30 fax or phone numbers in the machine for automatic dialling. Auto-dial numbers are dialled by pressing appears in the display, and then Storing fax and phone numbers for automatic dialling FUNKTION Press once and...
  • Page 34 Return to Step 2 to store another number, or press the date and time display. Note: The fax machine uses a lithium battery to keep automatic dialling numbers and other programmed information in memory when the power is turned off.
  • Page 35: Editing And Clearing Auto-Dial Numbers

    Editing and clearing auto-dial numbers If you need to make changes to a previously stored auto-dial number, or clear a number, follow these steps: FUNKTION Press once and Press until the number you wish to edit or clear appears in the display.
  • Page 36: Using An Auto-Dial Number

    Sending a Fax by Automatic Dialling START/ Press SPEICHER Return to Step 2 to edit or clear another number, or press return to the date and time display. Using an auto-dial number Once you have stored a fax or phone number, you can use it to send a fax or make a phone call.
  • Page 37: Sending A Fax By Direct Keypad Dialling

    Sending a fax by Direct Keypad Dialling You can also enter a full number with the number keys and then press the START/ key to begin dialling. You can use this method to dial a full number SPEICHER when you don't need to speak to the other party before faxing. Load the document(s).
  • Page 38: Automatic Redialling

    If you use automatic dialling (including Direct Keypad Dialling) to send a fax and the line is busy, the fax machine will automatically redial the number. The fax machine will make three redial attempts at an interval of five minutes.
  • Page 39: Sending A Fax From Memory

    Sending a Fax From Memory You can scan a document into the fax’s memory and send the document from memory. This increases transmission speed and allows you to send a fax to multiple destinations in a single operation. After transmission, the document is automatically cleared from memory.
  • Page 40: Memory Transmission

    Sending a Fax From Memory When you are ready to begin transmission, press A Transaction Report is automatically printed out after Broadcasting is completed. Check the "Note" column of the report to see if any of the locations are marked "Busy" or have a communication error code. If so, send the document to those locations again.
  • Page 41: Receiving Faxes

    If your fax machine doesn't detect a fax tone (this means that the call is a voice call or manually dialled fax), it will make a ringing sound (called pseudo ringing) for 15 seconds to alert you to answer.
  • Page 42: Using A.m. Mode

    To select A.M. mode, press A.M. AUFLÖS./ EMPFANG In A.M. mode, your fax will automatically receive voice and fax messages if you have connected an answering machine to the fax machine. See Chapter 5 for more details. 3 times. PSEUDO RING 1=15 SECONDS...
  • Page 43: Using Fax Mode

    Using TEL Mode on page 2 rings Changing the number of rings If desired, you can change the number of rings on which the fax machine answers incoming calls in FAX and TEL/FAX mode. Any number from 2 to 5 can be selected.
  • Page 44: Using Tel Mode

    TEL. AUFLÖS./ EMPFANG When the reception mode is set to TEL, you must answer all calls by picking up the fax machine’s handset or an extension phone connected to the same line. AUFLÖS./ EMPFANG until the arrow in the...
  • Page 45: Auto-Cordless Fax Control (Answering With An Extension Phone In Tel Mode)

    (answering with an extension phone in TEL mode) You can also start fax reception in TEL mode by answering any extension phone connected to the same line as the fax machine-even a cordless phone. Beep Note: If you have set the Fax Signal Receive setting...
  • Page 46 Auto-Cordless Fax Control (answering with an extension phone in TEL mode) Answer the extension phone when it rings. If you hear a soft fax tone, wait until your fax responds (the extension phone will go dead), then hang up. Beep If the fax doesn't respond, or if the other party first talks to you and then wants to send a fax, press phone (only on a tone dial phone).
  • Page 47: Optional Reception Settings

    Optional Reception Settings Fax Signal Receive Your fax will automatically begin reception if you hear a soft fax tone after answering a call on your fax or an extension phone. If you use a computer fax modem to send documents on the same line, you must turn this function off in order to prevent your fax from mistakenly attempting to receive documents from the computer fax modem.
  • Page 48: Changing The Number For Remote Fax Activation

    Optional Reception Settings Press once. Press to turn on the function, or to turn it off. STOP Press to return to the date and time display. Changing the number for remote fax activation If desired, you can use a number other than 5 to activate fax reception from an extension telephone.
  • Page 49: Reception Ratio

    Reception Ratio The fax has been set at the factory to automatically reduce the size of received documents to fit the size of the printing paper. This ensures that data on the edges of the document are not cut off. If desired, you can turn this function off and have received documents printed at full size.
  • Page 50: Substitute Reception To Memory

    Substitute Reception to Memory Substitute Reception to Memory In situations where printing is not possible, such as when your fax runs out of paper, the imaging film needs replacement, or the paper jams, incoming faxes will be received to memory. When you have received a document in memory, FAX RX IN MEMORY will appear in the display, alternating with ADD PAPER &...
  • Page 51: Making Copies

    4. Making Copies Your fax machine can also be used to make copies. Single and multiple copies (up to 99 per original) can be made, enabling your fax to double as a convenience office copier. Load the document(s) face down.
  • Page 52: Copy Cut-Off

    Making Copies Copy Cut-off When making a copy of a document that is longer than the printing paper, use the copy cut-off setting to select whether the remaining part of the document will be cut off or printed on a second page. The initial setting is YES (cut off the remainder).
  • Page 53: Answering Machine Connection

    5. Answering Machine Connection Preparations If you have connected an answering machine to your fax as described in Connections in Chapter 1, you can receive both voice messages and fax transmissions on the same line while you are out. To use the connection, first change the outgoing message of your answering machine, and then set the reception mode of your fax to A.M.
  • Page 54: Using The Answering Machine Connection

    (see Chapter 3, Receiving Faxes). If they are the same, entering the code from an outside telephone to retrieve messages will cause the fax machine to be activated. AUFLÖS./ EMPFANG...
  • Page 55: Optional A.m. Mode Settings

    If necessary, you can use the following settings to improve the response of the answering machine connection to incoming calls. Quiet Detect Time This function causes the fax machine to take over the line and begin reception if a certain duration of silence is detected after the answering machine answers.
  • Page 56 Note: Quiet Detect Time can be turned off by entering "00" for the time. Note, however, that the fax machine will not be able to receive faxes sent manually by Normal Dialling.
  • Page 57 On A.M. Failure When this function is turned on, your fax will answer the call after 5 rings if the answering machine for some reason fails to answer before that time. This ensures that you will receive fax messages even if the answering machine’s tape fills up or the answering machine is not turned on.
  • Page 58: Quiet Detect Start Time

    Optional A.M. Mode Settings Quiet Detect Start Time This setting can be used to delay the start of the Quiet Detect Time function. For example, if you want to insert a pause at the beginning of your answering machine’s outgoing message to ensure clear detection of fax signals, you can use this setting to delay the start of silence detection so that the pause will not cause the fax to take over the line.
  • Page 59: Special Functions

    Note: The Caller ID function is not available in some countries. If you subscribe to a caller identification service from your telephone company, you can set your fax machine to display the name and number of the caller while the fax rings.
  • Page 60: Display Messages

    Caller ID (Requires Subscription to Service) How Caller ID operates When you receive a call, the name and phone number of the caller will alternately appear in the display, beginning just before the second ring. The information will continue to be displayed until the line is disconnected. Note: Some caller ID services may not provide the name of the caller.
  • Page 61: Viewing The Caller Id List

    If you subscribe to a Caller ID service and have turned on the Caller ID function, your fax machine will keep information on the most recent 30 calls and faxes you have received. You can view this information, which consists of the name and number of each caller, in the Caller ID List.
  • Page 62: Priority Call

    Caller ID (Requires Subscription to Service) To delete calls from the Caller ID list If you want to delete a single call from the caller list, press appears in the display. If you want to delete all calls from the list, hold down for at least 3 seconds while you are viewing any number in the list.
  • Page 63 Caller ID (Requires Subscription to Service) Blocking voice calls With Caller ID turned on, you can use the Anti Junk Fax function described in Blocking Reception of Unwanted Faxes in this chapter to block voice calls as well as faxes from your specified Anti Junk Number. In this case, when a voice call or a fax transmission comes in from the number you have specified as a "Junk Number", your fax will break the connection as soon as it receives the calling phone number from the caller ID service (before...
  • Page 64: Blocking Reception Of Unwanted Faxes

    Blocking Reception of Unwanted Faxes Blocking Reception of Unwanted Faxes The Anti Junk Fax function allows you to block reception of faxes from a party that you specify. This saves paper by not printing out unwanted "junk" faxes. To use this function, follow the steps below to enter the fax number from which you do not wish to receive faxes.
  • Page 65: Polling (Requesting A Fax Transmission)

    Polling (Requesting a Fax Transmission) Polling allows you to call another fax machine and have it send a document to your machine without operator assistance. In other words, the receiving fax machine, not the transmitting fax machine, initiates the transmission.
  • Page 66: Pbx Operations

    PBX operations PBX operations If your fax is connected to a PBX, you can use it to perform the following operations: Making enquiry calls: During a call, you can put the other party on hold, make a further call to a third party, and then go back to your original caller. Transferring calls: You can transfer a call to another number on the same PBX without operator assistance.
  • Page 67: Printing Lists

    7. Printing Lists You can print lists showing settings and information entered in the fax machine. The lists are described below. To print a list, follow these steps. FUNKTION Press once and Press once. Press until the desired list appears in the display. Press once.
  • Page 68: Transaction Report

    Transaction Report This report is printed out automatically after an operation is completed to allow you to check the result. Your fax machine is set at the factory to print out the report only when an error occurs. The Transaction report cannot be printed on demand.
  • Page 69: Help List

    Transaction Report print condition You can change the condition under which a Transaction Report is printed out. Follow the steps below. FUNKTION Press once and Press once and Press once. Press a number from ALWAYS PRINT ERROR/MEMORY SEND ONLY ERROR ONLY NEVER PRINT STOP Press...
  • Page 70: Maintenance

    8. Maintenance Print head Clean the print head frequently to ensure optimum printing performance. Note: Remove the paper from the paper tray before cleaning the print head. Unplug the telephone line and then the power cord, and open the operation –...
  • Page 71: Scanning Glass And Rollers

    Place the imaging film back in the print compartment. Rotate the front gear until the film is taut, and then close the operation panel (press down on both sides to make sure it clicks into place). Scanning glass and rollers Clean the scanning glass and rollers frequently to ensure the quality of transmitted images and copies.
  • Page 72: The Housing

    Maintenance Flip up the green levers on each side of the white roller. Wipe the scanning glass (under the white roller) and rollers with a cotton swab. Make sure that all dirt and stains (such as correcting fluid) are removed. Dirt and stains will cause vertical lines on transmitted images and copies.
  • Page 73: Troubleshooting

    • Check with the other party to make sure their fax machine is functioning properly. • Have your telephone line checked for line noise. • Try connecting the fax machine to a different telephone line. • If the problem still occurs, your fax machine may need service.
  • Page 74: Dialling And Transmission Problems

    • Noise on the telephone line may cause distortion. Try sending the document again. • Make a copy of the document on your fax machine. If the copy is also distorted, your fax machine may need service.
  • Page 75: Reception And Copying Problems

    • The print head may be dirty. See Print head on page 68. • Make a copy or print a report on your fax machine. If the copy or report is also distorted, your fax machine may need service.
  • Page 76 Solution • Make sure your fax machine's reception mode is set to A.M. • Make sure your fax machine's TEL. LINE socket is connected to the wall socket. Make sure your fax machine's TEL. SET socket is connected to your answering machine's telephone line socket (not the answering machine's extension phone socket).
  • Page 77: General Problems

    General problems Problem A loud howling sound occurs when the speaker is used. Auto-dial numbers cannot be stored in the fax. Nothing appears in the display. The machine does not respond when you press any of its keys. Automatic document feeding does not work for transmission or copying.
  • Page 78: Messages And Signals

    Messages and Signals Messages and Signals Display messages Note: If you have turned on the Caller ID function, see page 58 for display messages related to Caller ID. ADD PAPER & / PRESS START KEY (alternating messages) A.M. OFF HOOK CHECK FILM/ CHECK COVER/ CHECK PAPER JAM...
  • Page 79 LIGHT (see page 15). The print head has failed and requires service. A document has been loaded and the fax machine is waiting for you to begin faxing or copying. Messages and Signals...
  • Page 80: Audible Signals

    0.3 seconds off) This appears if you attempt to send a fax by automatic dialling and the line is busy or the receiving fax machine does not answer. Your fax machine will automatically reattempt the call. (See Automatic redialling on page 36.) Number of pages transmitted, received, or copied.
  • Page 81: Clearing Paper Jams

    Clearing Paper Jams Clearing a jammed document If the original document doesn’t feed properly during transmission or copying, or DOCUMENT JAMMED appears in the display, first try pressing the document doesn't feed out, remove it as explained below. Important: Do not try to remove a jammed document without releasing it as explained below.
  • Page 82: Clearing Jammed Printing Paper

    Clearing Paper Jams Flip down the green levers on each side of the white roller. Rotate the front gear until the film is taut, and then close the operation panel (press down on both sides to make sure it clicks into place). Clearing jammed printing paper Open the operation panel (press Gently pull the jammed paper out of...
  • Page 83: Quick Reference Guide

    START/ 2. Press SPEICHER Receiving Faxes AUFLÖS./ EMPFANG FAX mode: The fax machine automatically answers and receives faxes. TEL mode: Answer all calls (even faxes) by picking up the handset. To begin fax reception, press TEL/FAX mode: The fax machine automatically answers and receives faxes.
  • Page 84: Index

    Index A.M. reception mode, 52 Answering machine connection Activating, 52 Connecting, 51 On A.M. Failure, 55 Quiet Detect Start Time, 56 Quiet Detect Time, 53 Troubleshooting, 74 Anti Junk Fax, 62 Audible signals, 78 Auto-dial numbers Storing, 31 Using, 34 Caller ID, 57-61 Caller ID List, 65 Contrast, 28...
  • Page 85 Print contrast setting, 15 Print head, cleaning, 68-69 Priority Call, 60 Pseudo Ring Duration, 39 Reception mode A.M. mode, 52 FAX mode, 20, 41 TEL mode, 20, 42 TEL/FAX mode, 39 Reception Ratio setting, 47 Redialling, 36 Resolution, 27 Ringer volume, 22 Scanning glass, cleaning, 69 Sender’s name and number, entering, 16-17...
  • Page 87 SHARP ELECTRONICS (EUROPE) GMBH Sonninstraße 3, 20097 Hamburg, Germany Phone: (040) 2376-0 SHARP ELECTRONICS (SCHWEIZ) AG Langenwiesenstrasse 7, 8108 Dällikon, Switzerland Phone: (01) 846-6111 SHARP ELECTRONICS GES.M.B.H. Handelskai 342, 1020 Wien, Austria Phone: (0222) 72 719-0 SHARP CORPORATION GEDRUCKT IN THAILAND...

This manual is also suitable for:

Nx-p500Ux-p500

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