Displays2go DGSNKS43BK User Manual
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Displays2go DGSNKS43BK User Manual

43” android touch screen next gen digital kiosk
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User Manual
V21.01
Model: DGSNKS43BK, DGSNK43WH
Description: 43" Android Touch Screen Next Gen Digital Kiosk
Scan QR code to visit the product page:
Operating Instructions for Digital Signage
Note: Before using the product, please read the instructions carefully!
Do not attempt to disassemble this product. If the product does not work properly, please call
our Customer Service Department at 1-844-221-3393.
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Summary of Contents for Displays2go DGSNKS43BK

  • Page 1 User Manual V21.01 Model: DGSNKS43BK, DGSNK43WH Description: 43” Android Touch Screen Next Gen Digital Kiosk Scan QR code to visit the product page: Operating Instructions for Digital Signage Note: Before using the product, please read the instructions carefully! Do not attempt to disassemble this product. If the product does not work properly, please call our Customer Service Department at 1-844-221-3393.

  • Page 2: Table Of Contents

    Contents Features ..........................3 Safety Warnings and Precautions ................... 3 Assembly and Connection ...................... 5 Packing List ............................ 5 Interfaces ............................6 Steps for Unpacking ........................6 If installed as a wall-mounted product ..................7 Cable trough installation mode ..................... 9 Remote Control ........................

  • Page 3: Features

    Thank you for purchasing the high-performance multi-functional LED backlight Digital Signage from Displays2Go. We have considered the factors to ensure personal safety in product design and have tested rigorously at the factory. However, improper installation and use may result in electric shock and fire.
  • Page 4 WARNING ⚫ Do not use power supply other than AC 110V, 60Hz. ⚫ Cut off the power supply before connecting or disconnecting any cables. ⚫ Do not place the Digital Signage on any instable positions, or else it may be damaged or cause fire. ⚫...

  • Page 5: Assembly And Connection

    Note: ADDITIONAL TOOLS REQUIRED FOR ASSEMBLY OF WALL-MOUNTED UNIT. TWO PEOPLE REQUIRED. Contact Displays2Go if you have questions about the operation, debugging and connection of the unit; if the unit doesn’t work normally, please cut off the power immediately and consult the dealer. The unit is class-A product, which may cause radio interference in living environment.

  • Page 6: Interfaces

    Interfaces 1.Power port; 2.On/Off button; 3.RJ45 interface(Ethernet); 4. USB interface; 5.USB interface; 6.WiFi interface; 7.TF card; Note: Please pull out the power plug before installing or disassembling the unit! Steps for Unpacking 1. Open the top cover as shown in Fig. 2; 2.

  • Page 7: If Installed As A Wall-Mounted Product

    If installing as a wall-mounted product 1. Use the 6mm hex wrench in the accessory bag to remove the 8 socket head cap screws connecting the base bracket and the screen(Fig.1); 2. Carefully lift out the unit as shown in Fig. 2 (avoid scratching); (Fig.
  • Page 8 5. Fix the wall-hanging bracket on a load-bearing wall, and determine where unit should be hung. Then, drill 4 holes at the identified position with a 10mm drill bit, as shown in Figure 6; Note: When the wall hanging support is locked, the raised edge should face outward. Correct installation: (convex face outward): Incorrect installation:...

  • Page 9: Cable Trough Installation Mode

    Cable Management Installation Mode 1. Take out the cord management channel and tear off the surface coating of the bottom adhesive on the back. Refer to Figure 1. 2. Paste the channel on one of the leg of the table, leaving 25mm space from the top and bottom to let cord come through, as shown in Figure 2.

  • Page 10: Remote Control

    Remote Control Installing batteries for the remote control: Remove the battery cover and insert two AAA batteries (1.5V). Ensure that the battery polarity matches the “+”/“-” marks in the battery compartment of the remote control. Precautions for using the remote control: ⚫...

  • Page 11: Description Of Basic Operation

    Description of Basic Operation Power on/Standby Insert the power plug into the outlet. If the Digital Signage has the switch button “I”, turn it on; if you press the switch button “O”, the Digital Signage enters standby state. In power on state, enter “System Assistant” and press the “ ”...

  • Page 12: Local Settings

    Fig. 3 Local Settings 1. Click the Main Apps button “ ” in the Home page to enter the “APPS” menu interface (Fig. 1) 2. Click the “Settings” icon in the “APPS” menu interface (Fig. 2) and enter “Wi-Fi” menu (Fig. 3); 3.

  • Page 13: Status Of Menu Bar

    Description of Settings Interface (shown on the right) Icon Function WIFI switch Bluetooth Data usage Display Notifications Sound Apps Screenshot Setting Storage Battery Memory Users Location Security Accounts Google Languages & input Backup & reset Date & time Status of Menu Bar 1.

  • Page 14: Diviex App Introduction

    Fig. 3 Fig. 4 DiViEx APP Introduction System requirements: Step 1: Before using this application, make sure your machine meets or exceeds the following system requirements： RK3288 16GB Operating system Android 7.1 How to upload media files : Step 2: Make new directory named “MediaFolder” in root directory in U disk. Open "MediaFolder", create 3 subfolders, and change their names to "Images", "Videos", "Music".

  • Page 15: Setting

    Step 3: Plug in the USB drive into the device and click the DiViEx App to open it. Step 4:When the screen shows “Copy finished” after “Usb Disk:”, Setting: Step 1: Select the time you would like each picture to be on the screen for by dragging the bar to the desired time.

  • Page 16: Edit Picture

    Edit picture: This function show all pictures, you can edit all pictures, and remove it. ⚫ Edit picture There are four corners and four border to crop the picture, you can drag it ⚫ Filter Set different filter for the picture, we support the following filter: AUTO_FIX, BLACK_WHITE, BRIGHTNESS, CONTRAST, CROSS_PROCESS, DOCUMENTARY, DUE_TONE, FILL_LIGHT, FISH_EYE, FLIP_HORIZONTAL, FILP_VERTICAL, GRAIN, GRAY_SCALE, LOMISH, NEGATIVE, PSTERIZE, ROTATE, SATURATE, SEPIA, SHARPEN, TEMPERATURE, TINT, VIGNETTE.

  • Page 17: Music

    ⚫ Image deletion Click " " to delete unwanted pictures Music: List all music files int Playlist library ⚫ Add music to playing list music from Playlist library, you can click right arrow, music title will show the number of playlist music. ⚫...

  • Page 18: Screen Rotate

    Fig. 1 Fig. 2 Fig. 3 Screen Rotate: 1. Click the Main Apps button “ ” in the Home page to enter the “APPS” menu interface (Fig. 1) 2. Click “System aide” into Fig. 2 3. Choose the degree you would like to Rotate screen, then click “Confirm”, after the restart, the screen will be rotated (Fig.

  • Page 19: Choose System Language

    Choose System Language: 1. Get into Settings, then click “Language & input” (Fig. 1) 2. Click “Languages”, then click “Add a language” (Fig. 3) 3. You can add the required system language (Fig. 4) 4. Drag the system language you just added up to the front(Fig. 5) Fig.

  • Page 20: Technical Specifications

    Technical Specifications ITEM SPECIFICATION LCD size 43” Light source LED backlight Resolution 1920*1080 (pixels) Brightness (typ.)/(min) 400cd/m (typ.) Contrast (typ.) 1200:1 (typ.) Response (ms) 10ms (typ.) Panel Pixel pitch 0.16 (H) mm * 0.49 (V) mm Refresh rate 60Hz Viewing angle 178°...
  • Page 21 Supported Video Files AVI, MPEG4, WMV, MKV, FLV, MP4, MOV Supported Photo Files JPG, JPEG, BMP, PNG, GIF Audio output, supported files Left and right audio channel, MP3 Functions RTC (real-time clock) Schedule power on/off System update USB compatible App installation Support download and installation Ethernet (RJ45) HDMI...

  • Page 22: Troubleshooting

    Troubleshooting the Digital Signs – DGSNKS43BK Issue Probable Cause Solutions ⚫ ➢ No picture or sound Unit not plugged into wall outlet □ Check that the unit is plugged into wall ➢ Power cord not properly outlet. connected to the terminal on the □...
  • Page 23 Having problems Did you purchase the □ If you purchased DisplayIt!Xpress software with installing DisplayIt!Xpress software from from Displays2go or from Best Wave directly, software or getting Displays2go? please contact Best Wave at ➢ content to play Did the customer purchase or support@bestwave.

  • Page 24: Cleaning And Maintenance

    ➢ Android board is defective. Images> Editor > Paste Open SlideShow app and select desired trasitions, slide time and looping > Play MX Player steps > Follow same steps as SlideShow App > MediaFolder > Video > Editor > Paste. Open MX Player and select video to play.

  • Page 25: Names And Contents Of Toxic And Hazardous Substances Or Elements In The Product

    Names and Contents of Toxic and Hazardous Substances or Elements in the Product Toxic and hazardous substances or elements Part name PBDE О О О О О Display О О О О × × Shell О О О О О Circuit board assembly * О...
  • Page 26 FCC STATEMENT: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

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