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21.5" LCD
Digital Pedestal
Android 11 OS
U S E R M A N U A L
SKU: DD021NLG
FCC ID: 2ASCB- DD021NLG
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Any changes/modifications to this equipment not approved by the party responsible for compliance could void the user's
authority to operate the equipment.
Display Stuff Better.
V1.0
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Summary of Contents for Displays2go DD021NLG
- Page 1 U S E R M A N U A L SKU: DD021NLG V1.0 FCC ID: 2ASCB- DD021NLG This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
- Page 2 Thank you for purchasing this product from Displays2go. It’s our mission to help you connect with the world and build your brand with products that are personalized to your needs. Your product has been manufactured with great care using only the finest quality materials and expert workmanship.
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Page 3: Table Of Contents
TA B L E O F C O N T E N TS BEFORE USE Safety and Warnings Packing List Parts Description Acrylic Display Case Instructions Display Case LED Light Instructions OPERATION Power On/Off Remote Control Settings Android Quick Start Guide DIVIEX Add Media to USB DiViEX App Settings... -
Page 4: Before Use
B E F O R E U S E Safety Warnings and Precautions Thank you for purchasing the high-performance digital signage from Displays2go. We have considered the factors to ensure personal safety in product design and have tested rigorously at the factory. However, improper installation and use may result in electric shock and fire. - Page 5 WARNING • Cut off the power supply before connecting or disconnecting any cables. • Do not place the Digital Signage on any instable positions, or else it may be damaged or cause fire. • Do not place the Digital Signage in the positions such as: •...
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Page 6: Packing List
Manual may be slightly different from actual operation, and the latter is applicable. Packing List Name Quantity Digital Pedestal Remote Control AC Power Cord Gloves (Pair) User Manual If you have any questions regarding our products, please visit us at www.displays2go.com or contact Displays2go customer service at 844-221-3388. -
Page 7: Parts Description
Parts Description LED Dimmable Light Mirrored Backing Display Case 21” LCD Screen Display Case Locks Remote Control Reciever Lock Door Dimmer Switch AC Power Socket USB 2.0 Port USB 2.0 Port USB 3.0 Port Type-C Port RJ45 Port On/Off Switch... -
Page 8: Acrylic Display Case Instructions
Acrylic Display Case Instructions 1. Open the display case with the key. 2. Remove acrylic case. NOTE: Use protective gloves to prevent fingerprints on the clear acrylic case surface. 3. Place your object in the display area. 4. Put back the acrylic display case and fully insert into the slots on the left and right sides. 5. -
Page 9: Display Case Led Light Instructions
Display Case LED Light Instructions Turn on the LED lights in the display case and adjust the brightness using the dimmer switch on the base of the pedestal. Brightness + On/Off Brightness - Brightness + Brightness -... -
Page 10: Operation
O P E R AT I O N Power On/Off • Start up by inserting the power cord into unit and connecting to outlet. Flip power switch to ON. • Power on or off, press the power button on the remote control. •... -
Page 11: Settings 1
Settings Once turned on, the unit automatically displays the home screen, which includes the navigation bar and the App Drawer. NOTE: The navigation bar can be minimized. To restore the navigation Display Navigation. bar, go into Display settings and enable App Drawer Background Applications Back... -
Page 12: Diviex
DiViEX The DiViEX Slideshow App comes pre-installed on this digital product for convenient content management. There are 2 methods for uploading media: saving media files to internal storage, or creating a specific folder on a USB, then inserting into unit. After, open the app to launch a slideshow or adjust picture settings, add filters and stickers, queue music and more! UPLOAD MEDIA Supported File Formats... -
Page 13: Playlist Settings
PLAYLIST SETTINGS Edit the overall playlist settings in the Settings tab. Once settings are adjusted, click PLAY or adjust further in the Edit or Music tab. Enable or disable automatic settings. A. AUTOMATIC SETTINGS Auto-Boot: Automatically launch DiViEX when unit is powered on. Auto-Play: Automatically play slideshow when DiViEX opens. -
Page 14: Edit Tools
EDIT Tweak each photo individually in the Edit tab. A. PHOTOS Images/Video thumbnails in sequential order. Drag to rearrange. B. EDIT TOOLS Crop, Add Text, Add Filter, Add Sticker, Add Frame This white bar shows tool options for each of the Edit tools. Choose aspect ratios C. -
Page 15: Reference
R E F E R E N C E Technical Specifications LCD Size 21.5” Light Source LED backlight Resolution 1920(H) x 1080(V) Brightness 250 nits (typ.) Contrast 1000: 1 Response 14ms PANEL Pixel Pitch 0.248 (H) x 0.248 (V) Refresh Rate 50/60Hz Viewing Angle 89°... -
Page 16: Cleaning And Maintenance
Bluetooth Generation 2.402GHz~2.480GHz FUNCTIONS Wi-Fi Generation Wi-Fi 6 (Compatiable with Wi-Fi 5) Wi-Fi Frequency 5G, 2.4G Dual Band Wi-Fi Ethernet (RJ45) HDMI IN Headset INTERFACES 2.0x2, 3.0x1 Type-C Net Weight 88lbs (40kg) Gross Weight 1 14lbs (52kg) Unit Dimensions 13.2”W x 67”H x 13.2”D STRUCTURE Package Dimensions ≈... -
Page 17: Troubleshooting Guide
Troubleshooting Guide ISSUE PROBABLE CAUSE SOLUTION • Check that the unit is plugged into wall outlet. • Unit not plugged into wall • Confirm that the power cord is connected to outlet the terminal on the back of the unit. •... - Page 18 APPS NOT is functioning. WORKING • Android board is defective • Contact Displays2go support. NOTE: Do not attempt to replace or repair circuitry yourself. Contact customer service to schedule a professional maintenance appointment. If all the potential solutions have been tested for a particular issue and problems have not been resolved, contact a customer service representative for guidance.
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Page 19: Names And Contents Of Toxic And Hazardous
Names and Contents of Toxic and Hazardous Substances or Elements in the Product The table shows that the machine contains harmful substances inside. The data is provided by material suppliers and verified by the company according to the material type. Some materials contain harmful substances that can’t be replaced in present technology. -
Page 20: Fcc Compliance Notice
FCC Compliance Notice Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
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