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64 | DR 18M, DR 24M | Problem solving
DR image is not displayed
Details
Cause
Brief Solution
0380A EN 20180703 1429
An image is acquired using a DR detector, but not
displayed in the examination.
The DR Detector could not send the image directly after
the exposure to the NX workstation.
The image recovery process is able to recover such an
image in most cases. Demographic data might be lost
however and default data are used.
Refer to the NX user manual for more information about
image recovery.
Note: If the DR detector cable is
disconnected, the synchronization
between the control unit and the NX
workstation will be interrupted. If the
cable is reconnected within 30 seconds,
the recovery image will be transferred to
the NX Workstation. If the connection
stays interrupted for more than 30
seconds, the recovery image will be lost.
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