Table of Contents
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8.1
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8.2
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DoseAware Base Station Package
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All manuals and user guides at all-guides.com
Troubleshooting
Base Station
Table 8.1
Problem
The PDM does not appear in the Online
View.
DoseView and Cradle
Table 8.2
Problem
The PDM does not appear in DoseView
DoseView does not detect the Cradle
I have forgotten my password
Document version 1.2
Base Station troubleshooting
DoseView and Cradle troubleshooting
Solution
Use DoseView or Dose Manager to check
that the PDM's:
•
Battery Status is OK (see section
"Change PDM options" on page 4-7).
•
Power Mode is set to 'On' (see section
"Change PDM options" on page 4-7).
•
Base Station Mode is set to 'Show' (see
section "Change PDM options" on page
4-7).
Solution
Check that the PDM is correctly fitted into
the Cradle
•
Check the USB connection between the
Cradle and the computer.
•
Install the Cradle driver manually. All the
driver files are located on the installation
CD in the folder "CradleDriver". These
files are also copied to the application
installation folder when DoseView is
installed. When Windows detect a
connected Cradle and the dialog about
driver installation is displayed, select to
use the driver files located on the CD or
in the application installation folder.
Contact your local administrator, who will
have to re-install the software
Troubleshooting
8-1
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