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Installation
Returning the Product for Service
Returning the Product for Service
Contact Agilent Technologies before returning the probe for service. See
Table 7-1 on page
7-17. When
shipping the probe to Agilent Technologies please include a blue service tag (found at the end of this
manual) and a valid return mailing address. Products cannot be returned to a post office box. Provide the
name and phone number of a contact person within your organization, the complete model and serial
number of the product, and a complete description of the problem.
When shipping the probe for any reason, be sure to use the original (or comparable) packaging materials.
Also mark the container FRAGILE to assure careful handling of the device.
When making inquiries, either by correspondence or by telephone, please refer to the probe by model
and full serial number. Refer to
Table 7-1 on page 7-17
for a list of Agilent Technologies sales and
service offices.
Chapter 3
3-5
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Table of Contents
Troubleshooting
