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Summary of Contents for Digi Digi Utility
- Page 1 Digi Utility Communication Hub for TransPort® WR21 Installation Guide...
- Page 2 Information in this document is subject to change without notice and does not represent a commitment on the part of Digi International. Digi provides this document “as is,” without warranty of any kind, expressed or implied, including, but not limited to, the implied warranties of fitness or merchantability for a particular purpose.
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Page 3: Table Of Contents
Contents About the Digi Utility Communication Hub for the TransPort® WR21 Introduction Safety notices Special notes on safety for wireless routers Package contents Product features Exterior features Front view Back view Interior features Mounting the Utility Communication Hub Install the cable... - Page 4 Troubleshooting Troubleshooting resources Unable to open the web interface Unable to log in to the web interface Digi Utility Communication Hub for TransPort® WR21 Installation Guide...
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Page 5: About The Digi Utility Communication Hub For The Transport® Wr21
TransPort® WR21 Introduction The Digi Utility Communication Hub for the TransPort® WR21 offers utility and energy management service providers a customizable remote command center for managing the TransPort router. The Digi TransPort WR21 is a 3G/4G LTE enterprise router with two Ethernet ports, a software-selectable RS-485 connection, and advanced routing and security features such as VRRP, IPv6, and 256-bit AES. -
Page 6: Special Notes On Safety For Wireless Routers
However, cellular-based products contain radio devices which require specific consideration. Please take the time to read and understand the following guidance. Digi International assumes no liability for a user’s failure to comply with these precautions. - Page 7 MUST NOT be mixed with other commercial waste for disposal. Check with the terms and conditions of your supplier for disposal information. Digi International Ltd WEEE Registration number: WEE/HF1515VU suitable for computers and other electronic equipment. Digi Utility Communication Hub for TransPort® WR21 Installation Guide...
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Page 8: Package Contents
Package contents Package contents If any item is missing or damaged, please contact your supplier. Depending on model and configuration, the package may also contain additional cables or antennas, as appropriate. Digi Utility Communication Hub for TransPort® WR21 Installation Guide... -
Page 9: Product Features
3. Locking hasps Back view 1. Cellular antenna TNC connectors 2. Mounting brackets 3. 1" conduit hole 4. 1/2" conduit holes Note Some of the conduit holes shown below may not be accessible. Digi Utility Communication Hub for TransPort® WR21 Installation Guide... -
Page 10: Interior Features
6. AC wiring terminal block/protected earth ground (PE) 2. Secondary cellular antenna cable 7. Battery terminal 3. SIM slot 8. Ethernet connectors (LAN0 and LAN1) 4. Battery mounting bracket 9. Ethernet switch Digi Utility Communication Hub for TransPort® WR21 Installation Guide... -
Page 11: Mounting The Utility Communication Hub
Note the torque limit of -5 inches per pound. Operating temperature: -15° C to +55° C (+5° F to +131° F) Storage temperature: -20° C to +60° C (-4° F to +140° F) Altitude maximum: 2000 meters (6561 feet) Digi Utility Communication Hub for TransPort® WR21 Installation Guide... -
Page 12: Install The Cable
For true RS-485 mode (2-wire half-duplex mode), the TD_A and RD_A pair and TD_ B and RD_B pair must be connected together. The CTS and RTS signals are optional and not normally needed for RS485. Digi Utility Communication Hub for TransPort® WR21 Installation Guide... -
Page 13: Connect The Hardware
By default, SIM 1 is used for access to the primary network and SIM 2 is used for the back-up network. Note Interior features for SIM slot location. Digi Utility Communication Hub for TransPort® WR21 Installation Guide... -
Page 14: Connect The Antennas
If this is the case, Digi has many antenna options to choose from. Contact your sales representative or visit www.digi.com. If you use antennas other than those supplied, ensure that the separation between the two is no less than eight inches (8”). -
Page 15: Connect Power
The auxiliary power cable is designed to power a DIN rail mounted datalogger, RTU, or similar industrial device. It supplies 24 VDC @ 500 mA (max) and comes with a 2 position terminal block plug with 5mm pitch. Digi Utility Communication Hub for TransPort® WR21 Installation Guide... -
Page 16: Install The Battery
Battery disposal The Utility Communication Hub contains a lead-acid battery. This battery must be recycled after use. Please follow all applicable federal, state and regional laws dictating proper recycling methods. Digi Utility Communication Hub for TransPort® WR21 Installation Guide... -
Page 17: Device Initialization
PC and navigate to http://192.168.1.1. If successful, you will be prompted to enter a username and password. The default username is “username,” and the default password is “password.” After you log in, we recommended that you immediately change the default username and password. Digi Utility Communication Hub for TransPort® WR21 Installation Guide... - Page 18 2. Configure the unit: The easiest way to perform the initial configuration of the unit is to use the Getting Started Wizard. This wizard allows you to configure the following items where applicable. Username and password LAN IP settings DHCP server Mobile module and connection Wi-Fi access point Digi Utility Communication Hub for TransPort® WR21 Installation Guide...
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Page 19: Command Line Interface (Cli)
2. Enter the command AT to ensure the connection is active. If the device is functioning properly, it will return the response OK. 3. Enter the command AT15 to ensure the COM port is set up correctly. Digi Utility Communication Hub for TransPort® WR21 Installation Guide... -
Page 20: Network Settings
The subnet mask DHCP clients should use DHCP 0 DNS The DNS server DHCP clients should use For more information on CLI commands, the the Digi TransPort User Guide on www.digi.com. Digi Utility Communication Hub for TransPort® WR21 Installation Guide... - Page 21 RS-232 serial cable. This allows you to change the configuration using the Command Line Interface (CLI). Please see the Digi TransPort User Guide for information on how to use the CLI. The User Guide is available at www.digi.com. If you have further questions about your product please contact Digi Technical Support.
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