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Owner's Manual
P/N 1810-162 REV L, 5/15
Copyright 2009 DoorKing, Inc. All rights reserved.
Models 1802, 1808 and 1810 Access Plus Systems
PC Programmable Telephone Entry / Access Control System
DoorKing, Inc.
120 Glasgow Avenue
Inglewood, California 90301
Phone: 310-645-0023
Fax: 310-641-1586
www.doorking.com
U.S.A.
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Table of Contents
Troubleshooting
Related Manuals for DoorKing 1802
Summary of Contents for DoorKing 1802
- Page 1 Owner’s Manual Models 1802, 1808 and 1810 Access Plus Systems PC Programmable Telephone Entry / Access Control System DoorKing, Inc. 120 Glasgow Avenue Inglewood, California 90301 U.S.A. Phone: 310-645-0023 Fax: 310-641-1586 www.doorking.com P/N 1810-162 REV L, 5/15 Copyright 2009 DoorKing, Inc. All rights reserved.
- Page 2 Page 2 1810-162-L-5-15...
- Page 3 Use this manual with the following models only. 1802, 1808 and 1810 Access Plus Telephone Entry / Access Control Systems with circuit board 1970-010. DoorKing, Inc. reserves the right to make changes in the products described in this manual without notice and without obligation of DoorKing, Inc. to notify any persons of any such revisions or changes.
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Page 4: Table Of Contents
Section 1 – Installation & Wiring Installation Guidelines Mount the Access Plus Unit ........................9 Dimensions Surface Mount 1802 ..........................10 Surface Mount 1810 ..........................11 Surface Mount Recess Box 1810 ......................12 Flush Mount Model 1810 ........................13 Flush Mount Rough-In Box 1810 ......................14 Flush Mount Trim Kit 1810 ........................ - Page 5 Directory Codes 2.5.1 Directory Codes 01 – 23 1816 Intercom Relay Programming ..........42 2.5.2 Directory Codes 24 – 50 Dial Phone Number ............... 42 2.5.3 Delete Phone Number from Directory Codes 24 - 50 ............42 2.5.4 Delete All Phone Numbers from Directory Codes 24 - 50 ............. 42 Devices 2.6.1 Simple Access Code Programming ..................
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Page 6: Important Notices
100. Notice: DoorKing does not provide a power transformer on units sold into Canada. Use only transformers that are CSA listed to power the telephone entry system. The model 1812-Plus requires a 16-volt, 20 VA transformer. -
Page 7: General Information
General Information • Prior to beginning the installation of the telephone entry system, we suggest that you become familiar with the instructions, illustrations, and wiring guidelines in this manual. This will help insure that you installation is performed in an efficient and professional manner. •... -
Page 8: Features
Features • IP Addressable – program from your PC using the DoorKing programming software via a LAN or WAN connection, or via a built-in modem. • When internet connection is provided, system can send e-mail notification on 58 selectable events and 20 access codes. -
Page 9: Section 1 - Installation & Wiring
Mount the Access Plus Unit Surface mount units can be mounted directly to a wall or pilaster or post mounted using a DoorKing mounting post (there are several different styles available). Flush mount units are designed to be mounted into a pilaster, wall or kiosk. -
Page 10: Dimensions
Dimensions Surface Mount 1802 Access Plus 1802 Surface Mount Housing .875 D .875 1.75 3.375 6.50 1.75 .875 D 1.625 DOORKING, INC., INGLEWOOD, CA 90301 1802 Surface Mount Case Title: Date: 9/03 Dwg. No. M1800-065-9 Rev. Page 10 1810-162-L-5-15... -
Page 11: Surface Mount 1810
Standard Surface Mount Housing Case and Mounting Hole Dimensions 4.75 10.125 .25 DIA .875 DIA 8.75 2.625 3.25 11.25 1.625 2.625 .875 DIA DOORKING, INC., INGLEWOOD, CA 90301 Title: Surface Mount Case and Mounting Hole Dimensions Date: 10/09 Dwg. No. M1810-AP-1 Rev. 1810-162-L-5-15 Page 11... -
Page 12: Surface Mount Recess Box 1810
.437 10.125 10-24 x 1.25 STUD (4 PL) .25 DIA .25 DIA 1.375 DIA 3.687 2.687 .25 DIA 2.187 11.375 DOORKING, INC., INGLEWOOD, CA 90301 Title: Surface Mount Recess Mounting Box Date: 11/09 Dwg. No. M1800-065-2 Rev. Page 12 1810-162-L-5-15... -
Page 13: Flush Mount Model 1810
Flush Mount 1810 Access Plus Flush Mount Units 12.0 1.125 10.125 .25 DIA .875 DIA 2.625 2.625 5.625 11.25 .875 DIA DOORKING, INC., INGLEWOOD, CA 90301 Title: Flush Mount Units Date: 10/05 Dwg. No. M1800-065-3 Rev. 1810-162-L-5-15 Page 13... -
Page 14: Flush Mount Rough-In Box 1810
1.125 DIA (3 PL) 3.000 3.000 3.400 1.740 .275 DIA (3 PL) 6.000 3.400 1.125 DIA (2 PL) 4.700 4.700 1.700 DOORKING, INC., INGLEWOOD, CA 90301 Title: Flush Mount Rough-in Box Date: 4/11 Dwg. No. M1800-065-4 Rev. Page 14 1810-162-L-5-15... -
Page 15: Flush Mount Trim Kit 1810
3.450 10.120 .286 DIA (4 PL) 1.250 1.250 DIA (3 PL) 3.000 3.000 1.250 DIA (3 PL) 3.100 4.505 3.100 12.200 DOORKING, INC., INGLEWOOD, CA 90301 Title: Flush Mount Trim Ring Date: 4/11 Dwg. No. M1800-065-5 Rev. 1810-162-L-5-15 Page 15... -
Page 16: Surface Mount Trim Ring For Flush Mount Unit 1810
Surface Mount Trim Ring for Flush Mount Units (1810 Access Plus only) Surface Mounting Kit for Flush Style Units (P/N 1814-152) 12.0 .375 2.625 1.125 DIA 1.125 SQ DOORKING, INC., INGLEWOOD, CA 90301 Title: Surface Mount Kit for Flush Style Units Date: 11/09 Dwg. No. M1800-065-6 Rev. -
Page 17: Surface Mount 1808
Surface Mount 1808 Access Plus 1808 Surface Mount Housing 6.375 3.50 .875 3.375 .875 DOORKING, INC., INGLEWOOD, CA 90301 Title: 1808 Surface Mount Case Date: 9/03 Dwg. No. M1800-065-10 Rev. 1810-162-L-5-15 Page 17... -
Page 18: Postal Switch Installation
The 1808 Access Plus unit does not have provisions for the installation of the postal switch. If letter carrier access is required when using the 1808, the postal switch can be mounted in the DoorKing P/N 1402-080 - Postal Lock Box. -
Page 19: Power Wiring
(DoorKing p/n 1878-010) be installed to help protect the telephone entry system from power surges. Surge suppresser must be provided a ground point within three (3) feet of the surge device. -
Page 20: Auto-Dialer Wiring Diagram - Single Unit
Pedestrian Gate / Door Use only twisted pair telephone wire that is rated for direct underground burial. Optional DoorKing Surge Suppresser P/N 1877-010 (or DO NOT use wire that is intended for indoor applications . Recommend equivalent) highly recommended. Cat5e Gel Filled (flooded) UV Resistant Direct Burial Cable in conduit. DO For best protection, surge suppresser ground wire must be NOT run telephone wires and high voltage wires in the same conduit . -
Page 21: Auto-Dialer Wiring Diagram - Multiple Units
Terminal 4 connects to Terminal 2 of next Access Plus unit. moves off scale to the left), reverse the wires on terminals 1 and 2. Optional DoorKing Surge Suppresser P/N 1877-010 (or Use supplied 16.5 VAC, 20 VA power transformer or UL Listed equivalent. -
Page 22: Telephone Intercom Wiring With 1816 Ap Module
1810 AP. Access Plus System 1881 Decoder Board DOORKING, INC., INGLEWOOD, CA 90301 Title: Access Plus System Intercom Wiring Interface with 1816 Access Plus Cabinet Date: 1/12 Dwg. -
Page 23: 1816 Access Plus Detail Wiring
Decoder board is located in the 1816 Access Plus cabinet. Be sure to properly ground all devices. Minimum 12 AWG wire. Surge devices must have a ground point within 3-ft of the device. DOORKING, INC., INGLEWOOD, CA 90301 Title: Access Plus System Intercom Wiring... -
Page 24: Main Terminal Description
Main Terminal Description Terminal Description Phone In (Negative) Phone In (Positive) Ground Phone Out (Positive) Phone Out (Negative) Not Used. Switch Input Relay 1. A switch closure across terminals 7 & 9 will activate relay 1 for its programmed strike time. Switch Input Relay 2. -
Page 25: Access Plus Interface Board
Access Plus Interface Board The Access Plus interface board is piggybacked onto the main Access Plus circuit board. The interface board provides additional connections to the Access Plus unit for card readers, keypads and/or RF receivers using RS-485 communication protocol. It also provides connections to the 1816 Access Plus decoder board when the system is used in the telephone intercom mode. - Page 26 . Wrong! If the AP Controller is an END unit, then SW 2 is ON. If the AP Controller is a middle unit, then SW 2 is OFF. DOORKING, INC., INGLEWOOD, CA 90301 Title: Access Plus System RS-485 wire connections.
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Page 27: Network Connections
1.9.2 Network Connections There are a number of ways to communicate with the Access Plus unit via a network connection. Before any programming can be attempted, you need to install the Access Plus Account Manager programming software on the computer you want to use for this purpose. The computer must have a network card installed. - Page 28 Direct Connection Using a Crossover Cable Master TERMINATION Code RS-485 RX BAD DNS LAN DOWN MODEM / TCP ENB Phone Line In Use Keypad Crossover Cable 325 Feet (100 Meters) maximum. Speaker 1 2 3 4 5 6 7 8 9 1011 Direct Connection Using a Router (LAN) Master TERMINATION...
- Page 29 Through the Internet (WAN) Master TERMINATION Code RS-485 RX BAD DNS LAN DOWN MODEM / TCP ENB Router Phone Line Modem In Use N.I.D. Keypad DSL / Cable Modem Speaker INPUT 1 2 3 4 5 6 7 8 9 1011 Internet Wired or Wireless...
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Page 30: Modem Connections
1.9.3 Modem Connections Access Plus unit’s have a built-in modem that can be used to connect to a PC. Before programming can be attempted, you need to install the Access Plus Account Manager programming software on the computer you want to use for this purpose. The computer must have a modem installed or an external modem connected to it. -
Page 31: Section 2 - Programming
SECTION 2 – PROGRAMMING Before You Start IMPORTANT! We strongly suggest that you become familiar with these programming instructions before beginning any programming of the Access Plus unit. The Access Plus unit has been programmed at the factory with many of the programming parameters already set (default setting) for a typical application with a single Access Plus unit. -
Page 32: Programming Methods
Programming Methods Access Plus units can be programmed from a computer, the unit’s keypad or from a touch-tone telephone connected to the unit. We highly recommend programming the Access Plus unit from a computer using the Access Plus Account Manager software as this greatly simplifies the programming task. -
Page 33: Programming With A Computer
Programming with a Computer (Network Setup) Before proceeding with any of the programming steps in this section, install the Access Plus Account Manager software on the computer that will be used for this purpose. Be sure that the computer has a network card installed, or a modem installed in it (or connected to it) depending on which connection method will be used. -
Page 34: Sub-Net Mask
2.3.3 Sub-Net Mask (reboot required) Default value is: 255.255.255.000 All sub-net mask should be set to 255.255.255.000. If not, consult your network expert. Valid values for any of the three digit numbers is 000 to 255. 1. Press * 5 2 and enter the MASTER CODE. [* 5 2 _ _ _ _ (beep)] 2. -
Page 35: System Parameters - Programming Via Keypad / Touch-Tone Telephone
System Parameters Programming IMPORTANT! We strongly suggest that you read these programming instructions in their entirety before beginning any manual programming of the Access Plus unit. The programming table on the next page provides a quick reference to the Programming from the Keypad Follow the programming instructions as described in each section of this manual. -
Page 36: Programming Reference Table
System Parameters Programming Section 2.4 Description Command Section Default Value Single / Multiple Units * 6 1 2.4.1 Single Single or Double Ring (1816 Access Plus only) * 6 3 2.4.2 Double Number of Rings to Resident (1816 Access Plus only) * 6 4 2.4.3 Talk Time... -
Page 37: Single Or Multiple Units
2.4.1 Single or Multiple Units Default setting is 1 (Single Unit). Set for single if only one Access Plus unit is connected to the phone line, or set to multiple if more than one Access Plus units are connected to the phone line. 1. -
Page 38: Number Of Rings To Residence
2.4.3 Number of Rings to Ring Residence Default setting is 05 (5 Rings). This programming step is only used if the Access Plus unit is connected with the 1816 Access Plus interface. This programming step is not applicable when the Access Plus unit is used as an auto-dialer. -
Page 39: Tone Open Numbers
2.4.6 Tone Open Numbers Default setting is 9876 for relay 1; 5432 for relay 2. Relays 3 – 8 are not set. These steps will program the tone open number(s) for each relay in the system (each relay is programmed independently). You will need to enter a four-digit number (see chart below) to set each relay. -
Page 40: Hang Up Tone
2.4.8 Hang Up Tone Default setting is 0. These steps set the number that will hang-up the Access Plus unit after conversation is completed. 1. Press * 1 7 and enter the MASTER CODE. [ * 1 7 _ _ _ _ (beep)] 2. -
Page 41: Set Microphone Gain And Speaker Volume
2.4.11 Set Microphone Gain and Speaker Volume Default setting is 71. This adjustment is required only if the Access Plus unit is being used in the auto-dialer mode (directory codes 24-50). This step will adjust the microphone gain (the remote handset loudness) and the speaker volume (the Access Plus unit loudness) during call forwarding operation. -
Page 42: Directory Codes 01 - 23 1816 Intercom Relay Programming
Directory Codes 2.5.1 Directory Codes 01 – 23 1816 Intercom Relay Programming Default Value is 0 (Directory codes 01-23 are turned off) Directory codes 01-23 are pre-set to dial relay numbers and telephone intercom lines associated with the 1816 system. Use this programming step if the 1816 Access Plus module is attached to the 1808 or 1810 Access Plus System. -
Page 43: Devices
Access Devices NOTE: All access codes are five (5) digits in length. 2.6.1 Simple Access Code Programming This programming sequence programs simple access codes used on the Access Plus units keypad into the system memory. Simple access codes cannot be time zone restricted; they can only be assigned to operate either relay 1 or relay 2 on a 24/7 basis. -
Page 44: Device Access Code Programming
2.6.4 Device Access Code Programming This programming sequence programs device (card readers, keypads, RF receivers, etc.) access codes into the system memory with time zone restrictions applied. It also allows programming of the device access codes to momentarily activate a relay or to hold (latch) a relay. 1. -
Page 45: Temporary Device Access Code Programming
2.6.7 Temporary Device Access Code Programming This programming sequence programs up to 10 temporary device access codes with a beginning and ending date and any time zone restrictions that may need to be applied. 1. Press * 7 3 and enter the MASTER CODE. [ * 7 3 _ _ _ _ (beep)] 2. -
Page 46: Time Functions
Time Functions 2.7.1 Program Calendar Chip This programming sequence programs the calendar chip in the Access Plus unit for the current time and date. The calendar chip must be programmed if any of the time related features are going to be used. -
Page 47: Relay Hold Schedule
2.7.2 Relay Hold Schedule Default setting in step 3 is 0 (Hold schedules are OFF). This program sequence sets up schedules to automatically activate and deactivate relays 1 through 8. Four schedules can be programmed, each of which can be assigned to the desired relay(s). These schedules can be independently turned on or off after they have been programmed. -
Page 48: Time Zones
2.7.3 Time Zones Default setting in step 3 is 0 (Time Zones are OFF). This programming sequence sets up time zones (up to 4) that can be applied to the device access codes programmed into the Access Plus unit. These time zones can be turned on or off once they have been programmed. -
Page 49: Miscellaneous
Miscellaneous 2.8.1 Restore Defaults This step will restore the factory set defaults for each of the programming parameters. WARNING: Once started, this sequence will program all values to factory default. 1. Press * 9 0 and enter the MASTER CODE. [ * 9 0 _ _ _ _ (beep)] 2. - Page 50 Page 50 1810-162-L-5-15...
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Page 51: Section 3 - Adjustments
SECTION 3 – ADJUSTMENTS Speaker Volume The speaker volume potentiometer is labeled SPEAKER VOL on the control board. The speaker volume should be adjusted for adequate sound. Adjusting the speaker volume too loud could cause feedback from the microphone. 1. Open the front of the telephone entry system and locate the speaker volume adjustment. 2. -
Page 52: Interface Board Led Status
Interface Board LED Status TERMINATION RS-485 RX BAD DNS LAN DOWN MODEM / TCP ENB Phone Line In Use RS-485 RX • Green LED indicates that the system is on-line and scanning the RS-485 devices. BAD DNS • Yellow LED indicates an email server problem, rejecting the mail server. LAN DOWN •... -
Page 53: Section 4 - User Instructions
SECTION 4 – USER INSTRUCTIONS Resident Operating Instructions 4.1.1 Granting or Denying a Guest Access To place a call from the Access Plus unit to a residence, the guest locates the directory code of the resident they want to visit, and then enters that code on the unit’s keypad. Once the guest has been identified by voice communication, the resident may grant them access by pressing the appropriate tone open number, or they may deny access by simply hanging up or by pressing the programmed hang-up number. -
Page 54: Dial-Connect (Using 1816 Ap Module)
4.1.3 Dial-Connect (1816 intercom) To use the dial-connect feature, the guest simply presses a two-digit directory code (01-23) on the Access Plus unit’s keypad. The unit will automatically connect to the resident phone programmed under the directory code that was entered on the keypad. Once the call is answered, the person called may grant access by pressing the programmed tone open number or they can press the hang up number (2.4.8) to disconnect the call without granting access. -
Page 55: Remote Operation
Remote Operation 4.2.1 Remote Programming The Access Plus unit can be programmed and operated from a remote location using a touch-tone telephone. Be sure that the ability for the unit to answer an incoming call has not been disabled (see 2.4.7). - Page 56 4.2.3 Relay Activation Check The Access Plus unit can be called to check if relay 1, relay 2, or both relays on the unit’s main circuit board are latched and holding a door or gate in the open (unlocked) position. 1.
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Page 57: Troubleshooting
1. Have a good VOM meter handy to check voltages and continuity. 2. Have a telephone test set (DoorKing p/n 1800-050 or equivalent) to check the telephone line. Noise on the phone line will cause problems with the entry system. -
Page 58: Troubleshooting Tables
Troubleshooting Tables SYMPTOM POSSIBLE SOLUTION(S) • Board does not power No power. Check for 16 VAC input power. • If OV LED is ON, input voltage is too high. Insure that the transformer connected to the input terminals is 16 VAC. •... -
Page 59: Internal Wire Diagram
Postal micro-switch is used in 1810 Access Plus units only. 1808 Access Plus units do not have a postal micro-switch. 1810 Access Plus units use three (3) LED lights; 1808 Access Plus units use two (2) LED lights. DOORKING, INC., INGLEWOOD, CA 90301 Title: Access Plus Internal Wire Diagram... -
Page 60: Accessories
Camera mounted in phone system. P/N 1812-147. Requires additional CCTV components. Magnetic Locks A variety of magnetic locks are available to meet individual application requirements. Contact your DoorKing dealer. Electric Strikes A variety of electric strikes are available to meet individual application requirements. Contact your DoorKing dealer. -
Page 61: Directory Codes / Dial-Out Phone Numbers
Tables Complete the information in the tables on the following pages to maintain a record of the information that has been programmed into the 1810 entry system. MASTER CODE Relay Tone Number Function Momentary Hold Release Hold 1 Hr. Access Code Time Zone Schedules Zone 1 Zone 2 Zone 3... - Page 62 Directory Codes / Dial-Connect Directory Code Name Apartment Number Page 62 1810-162-L-5-15...
- Page 63 Directory Codes / Auto-Dial Numbers Directory Code Name Phone Number 1810-162-L-5-15 Page 63...
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Page 64: Access Code Log Sheet
Access Code Log Sheet Name Device Device Time Zone Relay Access Code Type Schedule Momentary Number or Hold Page 64 1810-162-L-5-15... - Page 65 Name Device Device Time Zone Relay Access Code Type Schedule Momentary Number or Hold 1810-162-L-5-15 Page 65...
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