Concerning Repair; Warranty - Interacoustics Affinity2.0 Instructions For Use Manual

4.3

Concerning repair

Interacoustics is only considered to be responsible f or the validity of the CE marking, ef f ects on saf ety,
reliability, and perf ormance of the equipment if :
1. assembly operations, extensions, readjustments, modif ications, or repairs are carried out by
authorised persons
2. a 1-year service interval is maintained
3. the electrical installation of the relevant room complies with the appropriate requirements, and
4. the equipment is used by authorised personnel in accordance with the documentation supplied by
Interacoustics.
The customer shall reach out to the local distributor to determine the service/repair possibilities including
onsite service/repair. It is important that the customer (through local distributor) f ills out the RETURN
REPORT every time when the component/product is sent f or service/repair to Interacoustics.
4.4

Warranty

INTERACOUS TICS warrants that:
The Af f inity2.0/Equinox2.0 is f ree f rom def ects in material and workmanship under normal use
•
and service f or a period of 12 months f rom the date of delivery by Interacoustics to the f irst
purchaser
Accessories are f ree f rom def ects in material and workmanship under normal use and service
•
f or a period of ninety (90) days f rom the date of delivery by Interacoustics to the f irst purchaser
If any product requires service during the applicable warranty period, the purchaser should
communicate directly with the local Interacoustics service centre to determine the appropriate repair
f acility. Repair or replacement will be carried out at Interacoustics' expense, subject to the terms of this
warranty. The product requiring service should be returned promptly, properly packed, and postage
prepaid. Loss or damage in return shipment to Interacoustics shall be at purchaser's risk.
In no event shall Interacoustics be liable f or any incidental, indirect or consequential damages in
connection with the purchase or use of any Interacoustics product.
This shall apply solely to the original purchaser. This warranty shall not apply to any subsequent
owner or holder of the product. Furthermore, this warranty shall not apply to, and Interacoustics shall
not be responsible f or, any loss arising in connection with the purchase or use of any Interacoustics
product that has been:
• repaired by anyone other than an authorized Interacoustics service representative
altered in any way so as, in Interacoustics judgement, to af f ect its stability or reliability
•
subject to misuse or negligence or accident, or which has had the serial or lot number altered,
•
ef f aced, or removed; or
• improperly maintained or used in any manner other than in accordance with the instructions
f urnished by Interacoustics
This warranty is in lieu of all other warranties, express or implied, and of all other obligations or
liabilities of Interacoustics, and Interacoustics does not give or grant, directly or indirectly, the authority
to any representative or other person to assume on behalf of Interacoustics any other liability in
connection with the sale of Interacoustics products.
INTERACOUS TICS DISCLAIMS ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FOR FUNCTION OF FITNESS FOR A
PARTICULAR PURPOSE OR APPLICATION.
D-0004578-R – 2022/05
Affinity2.0/Equinox2.0 - Instructions for Use - US
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