Function Test; Support And Troubleshooting - HP X27 Maintenance And Service Manual

3) Lift the J3 connector from the PCB.
4) Place the new component on the PCB. Be sure that it matches the PCB footprint.
5) Solder the new component.

Function test

Table 4-1: Function test
Test item
HDMI test
DP test
Audio test

Support and troubleshooting

The following table lists possible problems, the possible cause or each problem, and the recommended solutions.
Table 4-2:
Problem
Screen is blank or
video is flashing.
22
Operating description
Confirm whether image displays and sound
plays correctly on the monitor
Confirm whether image displays and sound plays
correctly on the monitor
Change volume and balance to confirm whether
volume is smooth and loud enough
Solving common problems
Possible cause
Power cord is disconnected.
Monitor is off.
Tool used
Computer or DVD player
Computer or DVD player
Speaker
Solution
Connect the power cord.
Power the power button.