Related Manuals for HP X27qc
Summary of Contents for HP X27qc
- Page 1 Maintenance and Service Guide X27qc model SUMMARY This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem troubleshooting, and more.
- Page 2 AMD is a trademark of Advanced Micro sure to read “Important Safety Information”. Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. NVIDIA is a trademark and/or registered trademark of NVIDIA Corporation in the U.S. and other countries.
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Page 3: Table Of Contents
Table of Contents 1 Getting started .............................. 1 Important safety information ........................1 Important service information and precautions ..................1 RoHS (2002/95/EC) requirements ......................2 General descriptions ..........................2 Firmware updates ............................ 2 Before returning the repaired product to the customer ................2 2 Monitor features ............................ -
Page 4: Getting Started
Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information Carefully read the cautions and notes within this document to minimize the risk of personal injury to service personnel. The cautions and notes are not exhaustive. Proper service methods are important to the safe, reliable operation of equipment. -
Page 5: Rohs (2002/95/Ec) Requirements
Level 2: Circuit board or standard parts replacement Firmware updates Firmware updates for the monitor are available at support.hp.com. If no firmware is posted, the monitor does not need a firmware update. Before returning the repaired product to the customer Perform an AC leakage current check on exposed metallic parts to be sure the product is safe to operate without the potential of electrical shock. -
Page 6: Monitor Features
Energy saver feature to meet requirements for reduced power consumption NOTE: For safety and regulatory information, see the Product Notices provided in your documentation kit. To access the latest user guide, go to http://www.hp.com/support and follow the instructions to find your product. Then select User Guides. -
Page 7: Front Components
Front components To identify the components on the front of the monitor, use this illustration and table. Table 1-1: Front components Control Function Menu/OK If the OSD menu is open, press to confirm selection. If the OSD menu is closed, press to open the OSD menu. If the OSD menu is close, switches the monitor’s input source to the Next Active Input/Up/Increase... -
Page 8: Rear And Side Components
Rear and side components To identify the components on the rear of the monitor, use this illustration and table. Control Function Power connector Connects the power cord HDMI port Connects an HDMI cable from the monitor to a source device such as a computer. -
Page 9: Locating The Serial Number And Product Number
Locating the serial number and product number The serial number and product number are located on a label on the rear of the monitor panel. You may need these numbers when contacting HP about the monitor model. For worldwide models:... -
Page 10: Illustrated Parts Catalog
Illustrated parts catalog To identify the monitor major components, use this illustration and table. Item Description DECO_BEZEL L27WR-Dblc1hp-p12 LENS_POWER LCD TPM270WQ1-SG1G011 V21G FQ TPV MIDDLE_FRAME L27WR-Dblc1hp-p12 INSULATING SHEET 34.1*17 CONVERTER BOARD MAIN BOARD MAINFRAME KEY BOARD LED BOARD REAR_COVER stand ass'y NA NA BASE_ASS’Y NA NA SCREW 3 4 SCREW D3 6... -
Page 11: How To Order Parts
How to order parts The HP authorized repair center can purchase the power board from HP. Power board Manufacturer part Description HP spare part number number M84745-001 PLPCKH362UQA1 PSU HP X27qc M84745-002 PLPCLH421UQA5 Capacitors and connectors are available for purchase from the following EU distributors: ●... -
Page 12: Removal And Replacement Procedures
Removal and replacement procedures Adherence to these procedures and precautions is essential for proper service. Preparation for disassembly Use this information to properly prepare to disassemble and reassemble the monitor. 1) Read the “Important safety information” and “Important service information and precautions” sections in the “Getting started”... -
Page 13: Rear Cover
Rear Cover Before removing the Rear Cover, follow these steps: ▲ Prepare the monitor for disassembly. See Preparation for disassembly on page 9. Remove the Rear Cover: 1) Remove four screws from the rear case. 2) Use your fingers to split the left and right sides apart between the middle frame and rear case. 3) Insert the scraper bar tool into the gap between the middle frame and rear case, and then rotate. - Page 14 4) Disassemble Rear Cover. 5) Tear off the tapes as below. 6) Disconnect the pins and remove four screws. Take off the Mylar.
- Page 15 7) Remove 7 screws to remove the Main Board and Converter Board. 8) Remove 9 screws to disassemble the middle frame and Panel. 9) Remove the key board.
- Page 16 10) Disassemble all the boards from housing. 11) Disconnect all the wires from the board.
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Page 17: Power Board
Before removing the power board, follow these steps: ▲ Prepare the monitor for disassembly. See Preparation for disassembly on page 9. Remove the power board: 1) The HP X27qc power board connector position is as follows: CN901 Warning: After unplugging the... -
Page 18: Connector Repair
Connector repair This procedure includes HDMI, DP and AUDIO connectors. The connectors are on the main board (board part number CBPRPA8HPQ8). The connectors identifiers are as follows: Connector Location HDMI CN5101 CN551 AUDIO CN601 Main Board CN601 CN551 CN5101 Before repairing connectors, follow these steps: ▲... - Page 19 IMPORTANT: • Repair Condition: Connector repair is only for out of warranty. • Repairing must operate by professional repairers (Note) in repair center, not applicable for end user. • Electrostatic protection is required when component replacement is required. • The monitor meets ROHS, please use Lead-free solder wire for soldering. •...
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Page 20: Hdmi Connector Cn5101
HDMI connector CN5101 Repair the HDMI connector: 1) Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin. 2) Use a hot air gun to melt the solder on the pins. 3) Lift the CN5101 connector from the circuit board. 4) Place the new component on the circuit board. -
Page 21: Audio Connector Cn601
2) Use a hot air gun to melt the solder on the pins. 3) Lift the CN551 connector from the circuit board. 4) Place the new component on the circuit board. Be sure that it matches the circuit board footprint. 5) Solder the new component. - Page 22 2) Use a hot air gun to melt the solder on the pins. 3) Lift the CN601 connector from the circuit board. 4) Place the new component on the circuit board. Be sure that it matches the circuit board footprint. 5) Solder the new component.
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Page 23: Function Test
Function test After repair, be sure to confirm that all functions are working. Table 4-1: Function test Test item Operating description Operating description Tool used Tool used Function test st item HDMI test Confirm whether image displays and sound plays Computer or DVD After repair, be sure to confirm that all functions are working. - Page 24 The computer turns off The Windows display orientati on is Right-click the Windows desktop and select Display settings. when the monitor enters not set properly. Click on Identify and be sure that the host computer sleep mode. The monitor is in Power Saver mode displays are oriented left to right as they are physically arranged.
- Page 25 Index components preparation for disassembly, 9 front, 4 RC removal, 10 rear, 5 rear components, 5 connector repair, 15 removal features, 3 power board, 14 firmware updates, 2 RC, 10 front components, 4 removal and replacement procedures, 9 function test, 20 returning to customer, 2 how to order parts, 8 RoHS (2002/95/EC) requirements, 2...
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