Related Manuals for HP X24c
Summary of Contents for HP X24c
- Page 1 Maintenance and Service Guide X24c model SUMMARY This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem troubleshooting, and more.
- Page 2 Company, L.P. AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. NVIDIA is a trademark and/or registered trademark of NVIDIA Corporation in the U.S. and other countries.
-
Page 3: Table Of Contents
Table of Contents Getting started .............................. 1 Important safety information ........................1 Important service information and precautions ..................1 RoHS (2002/95/EC) requirements ......................2 General descriptions ..........................2 Firmware updates ............................ 2 Before returning the repaired product to the customer ................2 ... -
Page 4: Getting Started
Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information Carefully read the cautions and notes within this document to minimize the risk of personal injury to service personnel. The cautions and notes are not exhaustive. Proper service methods are important to the safe, reliable operation of equipment. -
Page 5: Rohs (2002/95/Ec) Requirements
Level 2: Circuit board or standard parts replacement Firmware updates Firmware updates for the monitor are available at support.hp.com. If no firmware is posted, the monitor does not need a firmware update. Before returning the repaired product to the customer Perform an AC leakage current check on exposed metallic parts to be sure the product is safe to operate without the potential of electrical shock. -
Page 6: Monitor Features
For safety and regulatory information, refer to the Product Notices provided in your NOTE: documentation kit. To access the latest user guides or manuals for your product, go to http://www.hp.com/support and follow the instructions to find your product. Then select Manuals. 3 ... -
Page 7: Front Components
Front components To identify the components on the front of the monitor, use this illustration and table. Control Description Press to open the OSD menu, select a menu item from the OSD, or close the OSD Menu button menu. When the OSD menu is open, press the buttons to navigate through the menu. The function light icons indicate the default button functions. -
Page 8: Rear Components
Rear components To identify the components on the rear of the monitor, use this illustration and table. 2 3 4 Component Description Power connector Connects the power cable to the monitor HDMI connector Connects the HDMI cable to the monitor DisplayPort connector Connects the DisplayPort cable to the monitor Connects headphones to the monitor. -
Page 9: Locating The Serial Number And Product Number
The SPEC label (1) and Barcode label (2) are located on the rear of the monitor. The serial number and product number are located on a Safety label. You may need these numbers when contacting HP about the monitor model. -
Page 10: Illustrated Parts Catalog
Illustrated parts catalog To identify the monitor major components, use this illustration and table. 7 ... -
Page 11: How To Order Parts
How to order parts The HP authorized repair center can purchase the power board from HP. Power board Description HP spare part number Manufacturer part number PSU X24c 21204-00925-S01 21204-00925 M84714-001 Capacitors and connectors are available for purchase from the following EU distributors: ... -
Page 12: Removal And Replacement Procedures
Removal and replacement procedures Adherence to these procedures and precautions is essential for proper service. Preparation for disassembly Use this information to properly prepare to disassemble and reassemble the monitor. 1) Read the “Important safety information” and “Important service information and precautions” sections in the “Getting started”... - Page 13 2) Disassembly VESA cover by hexagon keys, turn the four screws clockwise to remove the arm from the display head. 3) Use knife to sparated the rear cover from the MNT head through the tear down slots which on the bottom side.
- Page 14 5) a.Release screw from shielding case bottom side.b. Remove Main board from shielding case 6) Remove the screws*11 which around bezel, then remove bezel from panel rear side. 7) a.Remove screw from red portion.b. Release screws from mylars.c. Remove screws from M/B(yellow)&P/B(red).
-
Page 15: Power Board
Power board The power board part number is 21204-01047. Before removing the power board, follow these steps: ▲ Prepare the monitor for disassembly. Remove the power board: 1) The HP X24c power board connector position is as follows: 12 ... -
Page 16: Connector Repair
2) Locate the part number location on the board. Connector repair This procedure includes HDMI, DisplayPort and audio connectors. The connectors are on the main board (board part number 60104-09513). The connectors identifiers are as follows: Connector Location HDMI P111 DisplayPort... -
Page 17: Audio Connector M1
Before repairing connectors, follow these steps: ▲ Prepare the monitor for disassembly. See Preparation for disassembly on page 9. Audio connector P602 Repair the audio connector: 1) Use a hot air gun to melt the solder on the pins. Pin solder with soldering iron and absorber. You can gently push down with the soldering iron once everything is molten to move the P602 out of the through holes. -
Page 18: Dp Connector J3
2) Use a hot air gun to melt the solder on the pins. 3) Lift the P111 connector from the circuit board. 4) Place the new component on the circuit board. Be sure that it matches the footprint. 5) Solder the new component. - Page 19 3) Lift the P105 connector from the circuit board. 4) Place the new component on the circuit board. Be sure that it matches the footprint. 5) Solder the new component. 16 ...
-
Page 20: Function Test
Function test After repair, be sure to confirm that all functions are working. Function test Table 4-1: Test item Operating description Tool used HDMI test Confirm whether image displays and sound Computer or DVD player plays correctly on the monitor. DP test Confirm whether image displays and sound Computer or DVD player... - Page 21 dark. as needed. Monitor video cable is disconnected. Connect the appropriate Check Video Cable is video signal cable displayed on between the computer and screen. monitor. Be sure that the computer power is off while you connect the video cable. Video resolution and/or refresh rate are set Change the settings to a Input Signal...
-
Page 22: Index
Index components precautions, 1 front, 4 preparation for disassembly, 9 rear, 5 rear components, 5 connector repair, 13 removal features, 3 power board, 12 firmware updates, 2 removal and replacement procedures, 9 front components, 4 RoHS (2002/95/EC) requirements, 2 function test, 17 safety information, 1 HDMI connector location, 14 service information, 1 how to order parts, 8 spare parts, 9 illustrated parts catalog, 7 support and troubleshooting, 17 parts, 8 troubleshooting, 17 power board, 12 DP connector location, 15 19 ...