Table of Contents
Advertisement
Information Section
1.8
Warranty
National Flooring Equipment Inc. (referred to as "The Company") warrants that each new unit manufactured
by The Company to be free from defects in materials and workmanship in normal use and service for a period
of twelve (12) months from date of shipment from The Company to the end user. If shipment to end user is
from a Distributor, The Company may honor warranty for up to 15 months from initial shipment from the
Company if the end user can provide documentation of receipt date. Accessories or equipment furnished and
installed on the product by the Company but manufactured by others, including but not limited to: engines,
motors, electrical components, transmissions etc., shall carry the accessory manufacturers own warranty.
Battery warranties are prorated over the warranty period. Customer is responsible for the inspection of
equipment or parts upon delivery. Freight damages are excluded from this warranty.
The Company, at its determination of defect, will repair or replace any product or part deemed to be defective
in material or workmanship within specified warranty time period. All product determinations and / or repairs
will take place at The Company repair facility or at a certified warranty location designated by The Company.
The Company will coordinate and be responsible for all freight expenses associated with valid warranty
claims. Freight and shipping expenses associated with abuse or misuse will be back charged to the
Distributor/Customer. The Company reserves the right to modify, alter or improve any part / parts without
incurring any obligation to replace any part / parts previously sold without such modified, altered or improved
part / parts. In no event shall the seller or manufacturer of the product be liable for special, incidental, or
consequential damages, including loss of profits, whether or not caused by or resulting from the negligence
of seller and / or the manufacturer of the product unless specifically provided herein. This warranty shall not
apply to any products or portions there of which have been subjected to abuse, misuse, improper
installation or operation, lack of recommended maintenance, electrical failure or abnormal conditions, and
to products which have been tampered with, altered, modified, repaired, reworked by anyone not
approved or authorized by the Company or used in any manner inconsistent with the provisions of the
above or any instructions or specifications provided with or for the product. Any and all unauthorized onsite
warranty work conducted by unauthorized personnel or any outside person(s), is not covered by The
Company unless the work has been pre-authorized by a predetermined manufacturer representative. This
warranty excludes wearable parts and/or consumables.
Defective or failed material or equipment shall be held at the purchaser's premises until authorization has
been granted by The Company to return or dispose of defective products. Products returned to The Company
for inspection must be returned with a manufacturer authorized Return Material Authorization (RMA), and
must be packaged to The Company's specifications to avoid damage during shipment. Any unauthorized
return of equipment will be declined at the dock by The Company. Any non-approved items returned with
approved returned items are subject to rejection and will not be credited. Credit will be issued for material
found to be defective upon The Company's inspection based on prices at time of purchase.
To obtain a Material Safety Data Sheet and/or a copy of the CE Declaration of Conformity please contact
National. This product is CE compliant.
TO OBTAIN SERVICE CONTACT NATIONAL FLOORING EQUIPMENT, INC. TOLL FREE AT 800-245-0267 FOR A
REPAIR AUTHORIZATION NUMBER. COD FREIGHT RETURNS WILL NOT BE ACCEPTED. FREIGHT COLLECT
SHIPMENTS WILL NOT BE ACCEPTED. WARRANTY REPAIRS MUST BE ACCOMPANIED BY DATE OF PURCHASE
RECEIPT AND A RETURN/REPAIR AUTHORIZATION NUMBER.
RETURN/REPAIR AUTHORIZATION NUMBER: _____________________________
MACHINE SERIAL NUMBER: ____________________________________________
- 6 -
Advertisement
Table of Contents
