Blocked Calls; Blocking Calls - Alcatel-Lucent Rainbow Office User Manual

Rainbow Office – User Guide
6.6.

Blocked Calls

6.6.1. Blocking calls

Choose specific phone numbers and fax numbers that you'd like to block and prevent from
calling or faxing your number. You can also choose what message they will hear when they
attempt to call.
1. Select the
2. Select Screening, greeting & hold music
3. Click the
you will see a message notifying you that calls blocked for this extension will apply
to any calls to the company as well as your own extension
4. Under Block option
calls
5. Under Only block these numbers or area
a. Enter phone numbers or area codes and names (optional) to this list of
numbers you'd like to block
b. Click
6. Under Callers will hear
to hear
7. For Robocalls: Under
robocalls will be treated:
a. Ring devices and apps: rings your phones as normal
b. Play message and disconnect; plays the blocked calls message and disconnects
the call
8. Under Trusted
a. Enter phone numbers and names (optional) to this list to ensure that they are
not treated as robocalls.
b. Click Add.
9. Under Block calls with no caller
option: None, Call and Faxes, or Faxes
10. Under Block calls from
a. Check the box next to
option
b. Under
to hear, and then click
11. Click Save
The Alcatel-Lucent name and logo are trademarks of Nokia used under license by ALE.
Settings tab
Blocked calls tab for call blocking options. If you are the administrator,
select whether you'd like to block
Add
you can click
Block option, select from the dropdown menu how suspected
numbers:
payphones:
Enable block calls from pay phones
Callers will hear, click
Done
codes:
Edit to set the message you'd like these callers
ID, select one from the dropdown menu under
Edit to set the message you'd like these callers
Specific calls and faxes
if you'd like this
or All
Block
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