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Rainbow Office - User Guide
1.2.
Your account security
After clicking
Activate
settings:
●
Your password
●
Your Pin
●
Your Security Question and Answer
Passwords and security questions on your online account maintain your account's confidentiality
and privacy. The Pin is used to verify your identity when checking voicemail or is requested by
the automated attendant when contacting Customer Care.
Follow the on-screen prompts. For each security setting, certain requirements must be met.
For your convenience, these requirements are listed next to the setting as you enter the
information.
Note: If your extension is configured as a Google tagged account by your administrator, your
Express Setup will have different setup options.
1.
Create your password
Follow the criteria listed beneath the Password and Reenter New Password fields.
A green check mark indicates when you have met a requirement.
2.
Create your Pin. Follow the criteria listed beneath the Pin field. A green check mark
indicates when you have met a requirement. Enter the Pin again on the Reenter New
Pin field. You'll need your Pin when contacting Customer Care or when checking
voicemail
3.
The last step in Your Account Security is to select a
Note: You will be asked for your Security Question and Answer each time you contact Rainbow
Office Support. Keep a record of the question and answer for future reference.
4.
Select one of the questions listed in the
5.
Enter your answer to the security Question in the Answer field.
Note: Your answer must be at least 5-character long.
6.
Click on
Continue
using Rainbow Office in your web browser.
The Alcatel-Lucent name and logo are trademarks of Nokia used under license by ALE.
Account, a window opens for you to enter three account security
to download the Rainbow Office desktop application or to start
Security Question and
Security Question and Answer
Answer.
menu
5
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