HiBoost Plus Series User Manual
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HiBoost Plus Series User Manual

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Summary of Contents for HiBoost Plus Series

  • Page 1 User Manual 4K Plus 4K Plus Pro 10K Plus 10K Plus Pro...

  • Page 2: Table Of Contents

    CONTENTS Package Content Introduction Pre-Installation Instructions APP Assisted Installation LCD Assisted Installation Quick Troubleshooting Guide Technical Specifications Authorized Accessories List FCC and IC Statements Return and Warranty Policies...

  • Page 3: Package Content

    Package Content HIBoost 4K/10K Plus...
  • Page 4 Package Content HiBoost 4K/10K Plus Pro NOTE: Available accessories can be purchased through HiBoost.com Warning: Un-authorized antennas, cables, and/or coupling devices are prohibited by new FCC rules. Please contact FCC for details: 1(888)-CALL-FCC...

  • Page 5: Introduction

    Both HiBoost Plus and Plus Pro have built-in antennas, so both can directly receive and send signals through boosters. But Plus Pro has one more indoor antenna to facilitate the need to cover more rooms.

  • Page 6: Pre-Installation Instructions

    We strongly recommend you to read the user guide completely before beginning the installation. HiBoost 4K/10K Plus/Plus Pro provide 2 options of booster installation, APP and LCD installation ways are unique methods provided by HiBoost 1. App assisted installation, FIRST CHOICE From Page 08~22.
  • Page 7 1dB more power is so precious when you suffer from no signals. HiBoost App & LCD signal meters will help you to fine tune the best power and get as much cover of your spaces.
  • Page 8 ※ Please do spend sometime to read it fully, as it is crucial to get full bars for your rooms. How HiBoost Booster works Vice versa,booster(plus)/indoor antenna receices cellphone signal and sends to the booster...
  • Page 11 Working Principle in Formula Outside Outdoor Outdoor Booster Indoor Indoor System Signal Antenna Gain Cable Loss Gain Cable Loss Antenna Gain Output Power Out of the Formula: Outside Signal: To be received by outdoor antenna from cell tower Outdoor Antenna Gain: The gain of outdoor antenna Outdoor Cable Loss: The loss of the outdoor cable Booster Gain: The actual working gain of the booster...
  • Page 12 More notes on how to keep the maximum booster gain The loop back from the outdoor antenna to the indoor antennas will reduce the gain, so the principle to keep the maximum booster gain is to avoid the loop back from the outdoor antenna to the indoor antennas.

  • Page 13: App Assisted Installation

    APP Assisted Installation Flow chart of App Assisted Installation Download “Signalsupervisor” Seek best outside signal and Download 3rd Party App and connect with booster install outdoor antenna Fine tune indoor antenna Final test and enjoy the Fix the cables and booster for best coverage and avoid mobile services the loop back...
  • Page 14 Step 2: Download Signal Supervisor APP and connect the booster Download the Signal Supervisor App, register ID and booster. 1) Search “Signal Supervisor” on Google Play/ App Store, or scan the above QR Code to download. 2) Register on the Signal Supervisor APP . 3) Switch on the booster * The Bluetooth/WiFi antenna is built in, there is no need to connect outdoor or indoor antennas at this moment.
  • Page 16 Remark: Due to the phone types and the WiFi router types, there are few cases though rare that the booster won’t be linked successfully to the signal supervisor app, even after our technical support. In such case: * Please kindly switch to use LCD signal meter to assist your install and will have the same result.
  • Page 17 Notes: * It is a must NOT to connect indoor antenna at this moment as it will influence the outside signal finding. * Please place the booster outdoor within 30ft to the possible location of outdoor antenna if there is only Bluetooth connection. This is to ensure the App links to the booster. 3.2 Select the possible location for best outside signal.
  • Page 18 3.3 Use 3rd party APP to locate the tower(s) Now open “Opensignal”, use it to detect the approximate position of the nearby cell tower. (1)Insert your detail address in “Search city” box. (following figure 1) (2)Enter signal dashboard, and click “CELL TOWERS”. Then zoom in map to find best one, it will show a blue line with your place which means your cellphone connected one.
  • Page 19 You can also use the “Network Cell Info Lite” to locate the tower and measure the signal strength before & after install. The good point of Network Cell Info Lite is that you can see the signal levels. But it seems to be only available for Android Network Cell Info Lite The signal strength requested by the booster system is as below.
  • Page 20 3.4 Look for the best location and direction of outdoor antenna After the tower is located, please pick up outdoor antenna and point to the tower and adjust its direction precisely Watch the signal gauge of Signal Supervisor App as it will show the booster’s best output power when you get the strongest outside signal.
  • Page 21 3.5 Fix outdoor antenna Now install the outdoor antenna firmly The connector of the cable connection part must be glued with black waterproof tape to prevent long-term signal drop and reduce signal loss! 3.6 Reconfirm that the signal on signal gauge is the best! Please do take following screen shot for future comparison...
  • Page 22 Notes:Plus has built-in antenna so you needn't to install indoor antenna(s),pro is the same situation but if you need more room to be covered ,follow this step(Each HiBoost Plus/Pro series has two additional indoor antennas, but it should be noted that if all of...
  • Page 23 4.3 Find the proper location for indoor antenna 1) Determine the location according to the antenna’s radiation pattern. The radiation pattern is 80° horizontal and 70° vertical. So try to make sure the space will fall into its radiation pattern. 2) After finding the location, hold it there, and watch the gain and power on the App’s signal gauge, they shall keep the same or very nearby with the screen shot taken during outdoor antenna install.
  • Page 24 Two requests of indoor antenna install A. Radiation shall be good enough to cover whole space B. Loop back shall be avoided Might be ok Again the tips to avoid the loop back 1. Increase the distance between the outdoor and indoor antennas 2.
  • Page 25 4.4 Signal Quality test After finding such a location, hold the indoor antenna there and ask the other person to walk back and forth, and use the 3rd party app Network Cell Info Lite & OpenSignal to test the signal strength, voice, and data.
  • Page 26 Use the 30ft NM-SMAM cable inside the package to connect Indoor 2 port, and then repeat steps of 1st indoor antenna installation. Indoor Cable Indoor Antenna NF 30ft NM-SMAM Step 5: Install the booster and the cables Mount the signal booster in a dry and cool area, and it shall be easily accessible for maintenance.
  • Page 27 Test again the performance after installation is done a. First make sure the Signal gauge value is unchanged from the outdoor antenna install. b. Test by a third-party app, calls and network data are smooth in most indoor signal coverage areas. a.

  • Page 28: Lcd Assisted Installation

    LCD Assisted Installation Flow chart of LCD Assisted Install Fine tune indoor antenna for Seek best outside signal and Download 3rd Party App best coverage and avoid the install outdoor antenna loop back Final test and enjoy the Fix the cables and booster mobile services Step 1: Download the 3rd Party Mobile Apps We are going to use 3rd party APPs:...
  • Page 29 Step 2: Install the outdoor antenna 2.1 Connect the booster with outdoor antenna. (1) Put the booster near to the location you would like to install in the future, or a place with power outlet temporarily. (2) Switch on the booster and make sure the signal supervisor app links with it smoothly. (3)Connect the 16.4ft cable with the booster’s outdoor port.
  • Page 30 2.2 Select the possible location for best outside signal. Bring your mobile phone with the 3rd party APPs and the outdoor antenna to the location where the best outside signal can be found. The outdoor antenna is recommended to be at the four corners or high end of the roof, or attic.
  • Page 31 2.3 Use 3rd party APP to locate the tower(s) 1) Now open “Opensignal”, use it to detect the approximate position of the nearby cell tower. 2) Insert your detail address in “Search city” box. (following figure 1) 3) Enter signal dashboard, and click “CELL TOWERS”. Then zoom in map to find best one, it will show a blue line with your place which means your cellphone connected one.
  • Page 32 You can also use the “Network Cell Info Lite” to locate the tower and measure the signal strength before & after install. The good point of Network Cell Info Lite is that you can see the signal levels. But it seems to be only available for Android The signal strength requested by the booster system is as below.
  • Page 33 2.4 Look for the best location and direction of outdoor antenna Now pick up the outdoor antenna and point to above cell tower and adjust its position precisely, ask your partner to watch the LCD signal gauge to get a strongest possible output signal.
  • Page 34 2.5 Fix outdoor antenna Now install the outdoor antenna firmly The connector of the cable connection part is glued with black waterproof tape to prevent long-term signal drop and reduce signal loss! 2.6 Reconfirm that the signal on LCD signal meter is the best! And take photo of LCD signal meter for future comparison during indoor antenna install.
  • Page 35 Notes:plus has built-in antenna so you need't to install indoor antenna(s),pro is the same situation but if you need more room to be covered ,follow this step(Each HiBoost Plus/Pro series has two additional indoor antennas, but it should be noted that if all of...
  • Page 36 3.3 Find the proper location for indoor antenna 1) Determine the location according to the antenna’s radiation pattern. The radiation pattern is 80° horizontal and 70° vertical. So try to make sure the space will fall into its radiation pattern.
  • Page 37 2) After finding the location, hold it there, and ask the other person to compare the gain and power on LCD signal meter, they shall keep the same or very nearby with the photo taken during outdoor antenna install. This is to avoid the loop back between outdoor and indoor antennas, please move the indoor antenna till you get unchanged or slightly changed gain and power.
  • Page 38 Notes about LCD Display These are instructions that will allow users to install a Barsguard cell phone booster using the LCD Display. Following LED status indicators and control buttons on the booster . Band Shows the working frequency bands the booster is operating on UL/DL: Real-time uplink/downlink gain(dB) DL Output Power: Indicates the amount of DL output...
  • Page 39 3.4 Signal Quality test After finding such a location, hold the indoor antenna there and ask the other person to walk back and forth, and use the 3rd party app to test the signal strength, voice, and data. We recommend you to test the signal strength, the voice quality and data speed. *Notes Again: Just remember that strength and quality are two separate issues.
  • Page 40 Step 4: Install the booster and the cables Mount the signal booster in a dry and cool area, and it shall be easily accessible for maintenance. And run the cables neatly, please do use the water-proof tape to protect all outside connections from the weather.
  • Page 41 Test again the performance after installation is done a. First make sure the LCD gauge value is unchanged from the outdoor antenna install. b. Test by a third-party app, calls and network data are smooth in most indoor signal coverage areas. a.

  • Page 42: Quick Troubleshooting Guide

    Quick Troubleshooting Guide Eliminate Flashing ISO LCD Display Indicator and Quick Flashing Green, Quick Flashing Red ISO LED Indicator Problems: 1. Adjust the outdoor antenna direction, keeping it away from the indoor antenna-restart the booster. 2. Increase the vertical or horizontal distance between the outdoor antenna and the indoor antenna-restart booster.
  • Page 43 Other Troubleshooting Issues Reference the chart below to identify the current status of the booster. If there are any issues while installing a HiBoost cell phone signal booster, please contact the technical support team through the following channels: Online Support: Create a ticket or chat via Signal Supervisor App (972) 870-5666 (M-F from 9 am –...

  • Page 44: Technical Specifications

    Technical Specifications Model No. 4K Plus 4K Plus Pro 10K Plus 10K Plus Pro Working Band Band 12-17 / Band 13 / Band 5 / Band 25-2 / Band 4 UL Frequency Range(MHz) 698-716 / 776 – 787 / 824-849 / 1850-1915 / 1710-1755 DL Frequency Range(MHz) 728-746 / 746 –...

  • Page 45: Authorized Accessories List

    Authorized Accessories List Kit 9-5050 Kit 9-50400 Kit 7-7550 Yagi 9dbi Antenna & 50’ 5D Cable Yagi 9dbi Antenna & 50' 400 Cable Panel 7dbi Antenna & 75' 5D Cable Kit 11-100400 Kit 9-75400 Kit 7-10050 Yagi 11dbi Antenna & 100' 400 Cable Yagi 9dbi Antenna &...

  • Page 46: Fcc And Ic Statements

    • Consult the dealer or an experienced radio/TV technician for help Changes or modifications not expressly approved by HiBoost could void the user’s authority to operate the equipment. For a complete list of antennas and...
  • Page 47 Fixed, mobile, and portable (handheld) stations operating in the 1710-1755 MHz band are limited to 1-watt EIRP . Fixed stations operating in the 1710-1755 MHz band are limited to a maximum antenna height of 10 meters above ground. The following links are the currently active contacts for booster registration with U.S.

  • Page 48: Return And Warranty Policies

    Returned Material Authorization (RMA) number supplied by us. RMA numbers may be obtained by contacting customer support at 972-870- 5666 or support @hiboost.com This warranty does not apply to any signal boosters or kits determined by us to have been subjected to tampering, misuse, abuse, neglect, or mishandling that alters or damages physical or electronic properties.
  • Page 50 3150 Premier Drive,Suite 130, Irving, TX 75063 (972) 870-5666 service@hiboost.com www.hiboost.com...

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