HiBoost 4K Smart Link User Manual
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HiBoost 4K Smart Link User Manual

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Summary of Contents for HiBoost 4K Smart Link

  • Page 1 Boost Your Bars User Manual Home Mobile Signal Booster 4K Smart Link 10K Smart Link 15K Smart Link...

  • Page 2: Table Of Contents

    CONTENTS Package Content Introduction Pre-Installation Instructions APP Assisted Installation LCD Assisted Installation Quick Troubleshooting Guide Technical Specifications Authorized Accessories List FCC and IC Statements Return and Warranty Policies...

  • Page 3: Package Content

    Package Content 4K Smart Link...
  • Page 4 Package Content 10K Smart Link...
  • Page 5 Package Content 15K Smart Link NOTE: Available accessories can be purchased through HiBoost.com Warning: Un-authorized antennas, cables, and/or coupling devices are prohibited by new FCC rules. Please contact FCC for details: 1(888)-CALL-FCC...

  • Page 6: Introduction

    Introduction Thanks again for purchasing HiBoost cell phone Booster. The Smart Link series is a collection of precision-engineered products that improve cellular reception inside of homes and businesses by amplifying incoming and outgoing cell phone signals. HiBoost cell booster's exclusive cloud-based Signal Supervisor mobile application and LCD display allow users to monitor the live status of HiBoost cell phone signal boosters directly from the LCD display or remotely from a mobile device anywhere at any time.

  • Page 7: Pre-Installation Instructions

    HiBoost SmartLink booster provide 2 options of booster installation, APP and LCD installation ways are unique methods provided by HiBoost. This installation guide will take the HiBoost 4K SmartLink as an example. 1. App assisted installation, FIRST CHOICE From Page 09~22.
  • Page 8 1dB more power is so precious when you suffer from no signals. HiBoost App & LCD signal meters will help you to fine tune the best power and get as much cover of your spaces.
  • Page 9 HiBoost Booster Vice versa, indoor antenna receives cellphone signal and sends to the booster The booster then amplifies the signal and sends it to outdoor antenna Outdoor antenna sends signal to the cell tower Then you can make phone calls and internet streaming.
  • Page 10 Working Principle in Formula Outside Outdoor Outdoor Booster Indoor Indoor System Signal Antenna Gain Cable Loss Gain Cable Loss Antenna Gain Output Power Out of the Formula: Outside Signal: To be received by outdoor antenna from cell tower Outdoor Antenna Gain: The gain of outdoor antenna Outdoor Cable Loss: The loss of the outdoor cable Booster Gain: The actual working gain of the booster...
  • Page 11 More notes on how to keep the maximum booster gain The loop back from the outdoor antenna to the indoor antenna will reduce the gain, so the principle to keep the maximum booster gain is to avoid the loop back from the outdoor antenna to the indoor antenna.

  • Page 12: App Assisted Installation

    APP Assisted Installation Flow chart of APP Assisted Installation Download “Signalsupervisor” Seek best outside signal and Download 3rd Party App and connect with booster install outdoor antenna Fine tune indoor antenna Final test and enjoy the Fix the cables and booster for best coverage and avoid mobile services the loop back...
  • Page 13 Step 2: Download Signal Supervisor app and connect the booster Download the Signal Supervisor app, register ID and booster. 1) Search “Signal Supervisor” on Google Play/ App Store, or scan the above QR Code to download. 2) Register on the Signal Supervisor app. 3) Switch on the booster.
  • Page 15 32.8ft cable. In case window cable is not needed, connect the 16.4ft cable with 32.8ft cable directly. (6) Connect the other side of 32.8ft cable with the outdoor antenna. 32.8 *HiBoost 15K SmartLink can be directly connected to the outdoor antenna with the 50ft NM-NM cable.
  • Page 16 Notes: * It is a must NOT to connect indoor antenna at this moment as it will influence the outside signal finding. * Please place the booster outdoor within 30ft to the possible location of outdoor antenna if there is only Bluetooth connection. This is to ensure the App links to the booster. 3.2 Select the possible location for best outside signal.
  • Page 17 3.3 Use 3rd party APP to locate the tower(s) Now open “Opensignal”, use it to detect the approximate position of the nearby cell tower. (1)Insert your detail address in “Search city” box. (following figure 1) (2)Enter signal dashboard, and click “CELL TOWERS”. Then zoom in map to find best one, it will show a blue line with your place which means your cellphone connected one.
  • Page 18 You can also use the “Network Cell Info Lite” to locate the tower and measure the signal strength before & after install. The good point of Network Cell Info Lite is that you can see the signal levels. But it seems to be only available for Android. Network Cell Info Lite The signal strength requested by the booster system is as below.
  • Page 19 3.4 Look for the best location and direction of outdoor antenna After the tower is located, please pick up outdoor antenna and point to the tower and adjust its direction precisely. Watch the signal gauge of Signal Supervisor App as it will show the booster’s best output power when you get the strongest outside signal.
  • Page 20 3.5 Fix outdoor antenna Now install the outdoor antenna firmly The connector of the cable connection part must be glued with black waterproof tape to prevent long-term signal drop and reduce signal loss! 3.6 Reconfirm that the signal on signal gauge is the best! Please do take following screen shot for future comparison...
  • Page 21 Step 4: Install the indoor antenna 4.1 Now it’s turn to install the indoor antenna Note: It is better to have two people at this stage. One can go around to find the best place for indoor antenna. While the other can walk around to make tests all over to make sure every spot is covered with stable and high quality signal.
  • Page 22 4.3 Find the proper location for indoor antenna 1) Determine the location according to the antenna’s radiation pattern. The radiation pattern is 80° horizontal and 70° vertical. So try to make sure the space will fall into its radiation pattern. 13ft vertical 30ft horizontal 2) After finding the location, hold it there, and watch the gain and power on the App’s signal...
  • Page 23 Two requests of indoor antenna install A. Radiation shall be good enough to cover whole space B. Loop back shall be avoided Might be ok Again the tips to avoid the loop back 1. Increase the distance between the outdoor and indoor antennas 2.
  • Page 24 4.4 Signal Quality test After finding such a location, hold the indoor antenna there and ask the other person to walk back and forth, and use the 3rd party app Network Cell Info Lite & OpenSignal to test the signal strength, voice, and data.
  • Page 25 Step 5: Install the booster and the cables Mount the signal booster in a dry and cool area, and it shall be easily accessible for maintenance. And run the cables neatly, please do use the water-proof tape to protect all outside connections from the weather.

  • Page 26: Lcd Assisted Installation

    LCD Assisted Installation Flow chart of LCD Assisted Install Fine tune indoor antenna for Seek best outside signal and Download 3rd Party App best coverage and avoid the install outdoor antenna loop back Final test and enjoy the Fix the cables and booster mobile services Step 1: Download the 3rd Party Mobile Apps We are going to use 3rd party APPs:...
  • Page 27 32.8ft cable directly. (6) Connect the other side of 32.8ft cable with the outdoor antenna. 32.8 *HiBoost 15K SmartLink can be directly connected to the outdoor antenna with the 50ft NM-NM cable. Notes: It is a must NOT to connect indoor antenna at this moment as it will influence the outside...
  • Page 28 2.2 Select the possible location for best outside signal. Bring your mobile phone with the 3rd party APPs and the outdoor antenna to the location where the best outside signal can be found. The outdoor antenna is recommended to be at the four corners or high end of the roof, or attic.
  • Page 29 2.3 Use 3rd party APP to locate the tower(s) 1) Now open “Opensignal”, use it to detect the approximate position of the nearby cell tower. 2) Insert your detail address in “Search city” box. (following figure 1) 3) Enter signal dashboard, and click “CELL TOWERS”. Then zoom in map to find best one, it will show a blue line with your place which means your cellphone connected one.
  • Page 30 You can also use the “Network Cell Info Lite” to locate the tower and measure the signal strength before & after install. The good point of Network Cell Info Lite is that you can see the signal levels. But it seems to be only available for Android. The signal strength requested by the booster system is as below.
  • Page 31 2.4 Look for the best location and direction of outdoor antenna Now pick up the outdoor antenna and point to above cell tower and adjust its position precisely, ask your partner to watch the LCD signal gauge to get a strongest possible output signal.
  • Page 32 2.5 Fix outdoor antenna Now install the outdoor antenna firmly The connector of the cable connection part is glued with black waterproof tape to prevent long-term signal drop and reduce signal loss! 2.6 Reconfirm that the signal on LCD signal meter is the best! And take photo of LCD signal meter for future comparison during indoor antenna install.
  • Page 33 Step 3: Install the indoor antenna 3.1 Now it’s turn to install the indoor antenna. Note: It is better to have two people at this stage. One can go around to find the best place for indoor antenna. While the other can walk around to make tests all over to make sure every spot is covered with stable and high quality signal.
  • Page 34 3.3 Find the proper location for indoor antenna 1) Determine the location according to the antenna’s radiation pattern. The radiation pattern is 80° horizontal and 70° vertical. So try to make sure the space will fall into its radiation pattern. 13ft vertical 30ft horizontal...
  • Page 35 2) After finding the location, hold it there, and ask the other person to compare the gain and power on LCD signal meter, they shall keep the same or very nearby with the photo taken during outdoor antenna install. This is to avoid the loop back between outdoor and indoor antennas, please move the indoor antenna till you get unchanged or slightly changed gain and power.
  • Page 36 Notes about LCD Display These are instructions that will allow users to install a Super/Utral Signal cell phone booster using the LCD Display. Following LED status indicators and control buttons on the booster . Band: Shows the working frequency bands the booster is operating on UL/DL: Real-time uplink/downlink gain(dB) DL Output Power: Indicates the amount of DL output...
  • Page 37 3.4 Signal quality test After finding such a location, hold the indoor antenna there and ask the other person to walk back and forth, and use the 3rd party app to test the signal strength, voice, and data. We recommend you to test the signal strength, the voice quality and data speed. *Notes Again: Just remember that strength and quality are two separate issues.
  • Page 38 Step 4: Install the booster and the cables Mount the signal booster in a dry and cool area, and it shall be easily accessible for maintenance. And run the cables neatly, please do use the water-proof tape to protect all outside Test again the performance after installation is done a.

  • Page 39: Quick Troubleshooting Guide

    Quick Troubleshooting Guide Eliminate Flashing ISO LCD Display Indicator and Quick Flashing Green, Quick Flashing Red ISO LED Indicator problems: 1. Adjust the outdoor antenna direction, keeping it away from the indoor antenna-restart the booster. 2. Increase the vertical or horizontal distance between the outdoor antenna and the indoor antenna-restart booster.
  • Page 40 Other Troubleshooting Issues Reference the chart below to identify the current status of the booster. If there are any issues while installing a HiBoost cell phone signal booster, please contact the technical support team through the following channels: Online Support: Create a ticket or chat via Signal Supervisor app (972) 870-5666 (M-F from 9 am –...

  • Page 41: Technical Specifications

    Technical Specifications Model No. 4K Smart Link 10K Smart Link 15K Smart Link Working Bands Band 12/17/Band 13/Band 5/Band 25/2/Band 4 UL Frequency Range 698-716 / 776-787 / 824-849 / 1850-1915 / 1710-1755 728-746 / 746-757 / 869-894 / 1930-1995 / 2110-2155...

  • Page 42: Authorized Accessories List

    Authorized Accessories List Outdoor Antenna & Cable Kit Options Kit 9-5050 Kit 9-50400 Kit 7-7550 Yagi 9dbi Antenna & 50’ 5D Cable Yagi 9dbi Antenna & 50' 400 Cable Panel 7dbi Antenna & 75' 5D Cable Kit 11-100400 Kit 9-75400 Kit 7-10050 Yagi 11dbi Antenna &...

  • Page 43: Fcc And Ic Statements

    • Consult the dealer or an experienced radio/TV technician for help Changes or modifications not expressly approved by HiBoost could void the user’s authority to operate the equipment. For a complete list of antennas and...
  • Page 44 FCC 27.50(d)(4) Statement: Fixed, mobile, and portable (handheld) stations operating in the 1710-1755 MHz band are limited to 1-watt EIRP . Fixed stations operating in the 1710-1755 MHz band are limited to a maximum antenna height of 10 meters above ground. FURTHER INFORMATION ON SIGNAL BOOSTER END-USE REGISTRATION The following links are the currently active contacts for booster registration with U.S.

  • Page 45: Return And Warranty Policies

    Returned Material Authorization (RMA) number supplied by us. RMA numbers may be obtained by contacting customer support at 972-870- 5666 or support @hiboost.com This warranty does not apply to any signal boosters or kits determined by us to have been subjected to tampering, misuse, abuse, neglect, or mishandling that alters or damages physical or electronic properties.
  • Page 47 3150 Premier Drive,Suite 130, Irving, TX 75063 (972) 870-5666 service@hiboost.com www.hiboost.com...

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