In addition, the EH Series includes a Battery-Ready inverter that has no battery function until it is activated. If your inverter is Battery-Ready and not activated now, you can ignore the following battery-related content.
User Manual V1.3-2021-12-15 1.2 Safety and Warning The EH series of inverters from Jiangsu Goodwe Power Supply Technology Co.,Ltd (also called GoodWe) strictly complies with related safety rules for product design and testing. Please read and follow all of the instructions and cautions appearing on the inverter or in the User Manual during installation, operation and maintenance, as any improper operation might cause personal injury or property damage.
Page 6
The temperature of inverter surface might exceed 60℃ during working, so please make sure it is cooled down before touching it, and make sure the inverter is untouchable for children Do not open inverter cover or change any components without GoodWe’s authorization, otherwise the warranty commitment for the inverter will be invalid.
01 Introduction User Manual V1.3-2021-12-15 1.3 Product Overview DC Switch (DC PV Input Terminal Battery Terminal(BAT+/BAT-) Isolator) (PV+/PV-) Communication BMS Communication Module Port (WiFi or METER Communication Port Port LAN) Back-Up Port On-Grid Port DRED Communication Port RS485 WiFi Reset 12.
User Manual V1.3-2021-12-15 01 Introduction LED Indicators EXPLANATION INDICATOR STATUS COLOR ON = System is ready BLINK = System is starting up OFF = System is not operating SYSTEM ON = Back-up is ready / power available OFF = Back-up is off / on power available BACK-UP ON = Battery is charging BLINK 1 = Battery is discharging...
02 Installation Instructions User Manual V1.3-2021-12-15 Smart Meter Battery One meter cannot be connected to multiple inverters. One battery bank cannot be connected to multiple Different CTs cannot connect to the same line cable. inverters. Generator Incompatible battery Backup On-Grid Backup Battery On-Grid...
Page 10
User Manual V1.3-2021-12-15 02 Installation Instructions Rule 4. Ambient temperature should be lower than 45°C (113°F). High ambient temperature will cause power derating of inverter. The temperature and humidity at the installation site should be within the appropriate range (60 °C for outdoor unconditioned with solar effects). Rule 5.
02 Installation Instructions User Manual V1.3-2021-12-15 2.3.2 Mounting Remember that this inverter is heavy! Please be careful when lifting out from the package.[3] The inverter is suitable for mounting on concrete or other non-combustible surfaces only. Please use the mounting bracket as a template to drill 4 wall bracket expansion pipe holes in the correct positions (e.g.
User Manual V1.3-2021-12-15 02 Installation Instructions L=L1+(1~2)mm 1.2~2N·m • Disconnect the PE cable after dismantling the equipment if needed. • To improve the corrosion resistance of the terminal, it is recommended to apply silica gel or paint on the ground terminal after installing the PE cable. •...
If your inverter is Battery-Ready, do not connect the battery to the inverter before activating the battery function, otherwise it will stop working! Besides, do not remove the battery plug and save the battery terminals, if lost, contact GOODWE for sale. • Please be careful against any electric shock or chemical hazard.
*For the compatible lithium batteries (Pylon/BYD ) connection, please refer to battery connection part in www.goodwe.com. 2.4.4 On-Grid&Back-up Connection An external AC breaker is needed for on-grid connection to isolate the inverter from the utility grid when necessary.
Page 15
Connect the assambled AC terminals onto inverter. NOTE: 1. Please use the terminals in GoodWe Note: Make sure it is connected to components box; 'On-Grid' side (other side connected 2. Make sure cable jacket is not locked with to public grid).
Page 16
Special Adjustable Setting The inverter has filed adjustable setting like tripping point, tripping time, reconnect time, active and invalid of QU/PU curves etc. by special firmware. Please contact GoodWe after sales for the special firmware and adjust methods. Connection For SPLIT Grid System...
Declaration For Back-Up Loads EH series hybrid inverters are able to supply over load output at its’ Back-Up. For details please refer to the technical parameters of EH series inverter (4.3 section). And the inverter has self- protection derating at high ambient temperature.
Page 18
Load NOTE: 1. Please use the Smart Meter with CT in GoodWe product box. 2.CT cable is 3m as default, could be extended to max 5m. 3. Smart Meter communication cable (RJ45) is attached on the inverter ("To Smart Meter " cable), could...
DRED is used for Australia and New Zealand installation (also used as remote shutdown function in European countries), in compliance with Australia and New Zealand safety requirements( or European countries). And DRED device is not provided by GoodWe. Detailed connection of DRED device is shown below: Screw this plate off from inverter.
2.6 Earth Fault Alarm Connection EH series inverters comply with IEC 62109-2 13.9. The fault indicator LED on the inverter cover will light up and the system will email the fault information to customer. It must be installed in a...
Page 21
02 Installation Instructions User Manual V1.3-2021-12-15 Wiring system for the EH series hybrid inverter Please select the breaker according to the specifications below: ① ② ③ ④⑤ Inverter GW3600-EH 50A/230V AC breaker 32A/230V AC breaker 40A/600V Depends on GW5000-EH 50A/230V AC breaker...
Page 22
User Manual V1.3-2021-12-15 02 Installation Instructions System connection diagrams Note: For Australia safety country, the neutral cable of On-Grid side and Back-Up side must be connected together, otherwise Back-Up function will not work. This diagram is an example for Australia, South Africa and New Zealand grid system. Distribution box Backup Loads...
03 MANUAL OPERATION User Manual V1.3-2021-12-15 03 Manual Operation 3.1 Wi-Fi Configuration This part shows the configuration using a web page. Wi-Fi configuration is absolutely necessary for online monitoring and maintenance. Preparation: 1. The inverter must be powered up with battery or grid power. 2.
1. Please make sure the password, Encryption Method/Algorithm is right the same with the router’s. 2. If everything is right well, the Wi-Fi LED on inverter will change from double blink to quartic blink then to solid status, which means Wi-Fi is connected to GoodWe icloud successfully. WiFi Reset & Reload WiFi reset means restarting the WiFi module.
03 MANUAL OPERATION User Manual V1.3-2021-12-15 3.4 Startup/Shutdown Procedure DC switch is used to cut off PV input power while the breaker equipped on the battery is used to cut off battery power. When you want to shut down the inverter during an event, you shall turn off the inverter DC switch and the battery DC breaker.
User Manual V1.3-2021-12-15 04 OTHERS 04 Others 4.1 Error Messages The error messages below will be displayed on PV Master App or reported by e-mail if an error occurs. ERROR EXPLANATION REASON SOLUTIONS MESSAGE Utility Loss Public grid power Inverter does 1.
Page 27
04 OTHERS User Manual V1.3-2021-12-15 PV/BAT The PV or BAT The total voltage 1. Check if the PV string Voc is lower Overvoltage voltage is too (open-circuit than the Max PV input voltage of the high voltage) of each inverter. If the Voc of the PV string is PV string high, please decrease the number of is higher than...
User Manual V1.3-2021-12-15 04 OTHERS Neutral & ground Check (use multi-meter) if there is cables are not high voltage (normally should be connected well on lower than 10V) between N & PE Relay Check Self checking of AC side or just an cable on the AC side.
Page 29
04 OTHERS User Manual V1.3-2021-12-15 Figure 4.2-1 Figure 4.2-2 Figure 4.2-3 Figure 4.2-4 Checks At Startup And Turning On AC Power Battery settings, BMS communication and safety country setting: After connecting the Solar-Wi-Fi* (*The Wi-Fi signal is named as the last 8 characters of the inverter's serial number.).
Page 30
3. An electrical short-circuit has occurred on the battery connection side. Alternatively, for other reasons, Please contact the after-sales department. Q: Which battery should I use for the EH? A: For the EH series inverter, it can connect to lithium batteries which have compatibility with...
Page 31
User Manual V1.3-2021-12-15 EH-series inverters with nominal voltages from 180 V to 600 V. For compatible lithium batteries, please refer to the battery list in https://en.goodwe.com/. About PV Master Operation And Monitoring Q: Why can't I save settings on the PV Master App? A: This could be caused by losing the connection to Solar-Wi-Fi *.
• Obtain the Battery-Ready inverter activation code through illegal channels. Note: GoodWe will keep right to explain all the contents in this user manual. To insure IP65, inverter must be sealed well, please install the inverters in one day after unpacking, otherwise please seal all unused terminals/holes, not allowed to keep any terminals/holes open, confirm there is no risk to have water &...
Page 33
04 OTHERS User Manual V1.3-2021-12-15 Maintaining Item Maintaining Method Maintaining Period Check whether all the terminals and ports Sealing are properly sealed. Reseal the cable hole Once a year if it is not sealed or too big. For Australia requirements, in the THDi test, there should add Zref between THDi Test inverter and mains.
User Manual V1.3-2021-12-15 04 OTHERS 4.4 Technical Parameters Technical Data GW6000-EH GW5000-EH GW3600-EH Battery Input Data Battery Type Li-Ion Nominal battery voltage (V) Battery Voltage Range(V) 85~460 Start-up Voltage (V) Max. Charging/Discharging Current 25/25 Max. Charging/Discharging Power 6000 5000 3600 Battery Ready Optional Function PV String Input Data Max.
Page 35
04 OTHERS User Manual V1.3-2021-12-15 12000(Charging 10000(Charging 7200(Charging Max. Apparent Power from Utility 6kw,backup 5kw,backup 3.6kw,backup Grid (VA) output 6kw) output 5kw) output 3.6kw) Nominal Output Voltage (V) 230/220 Output Voltage Range (V) 0-300 Nominal Output Frequency (Hz) 50/60 AC Grid Frequency Range (Hz) 45~65 Nominal Output Current (A) 26.1...
Page 36
User Manual V1.3-2021-12-15 04 OTHERS Efficiency PV Max. Efficiency 97.6% PV Europe Efficiency 97.0% PV Max. MPPT Efficiency 99.9% Battery Charged By PV Max. 98.0% Efficiency Battery Charge/discharge From/To 96.6% AC Max. Efficiency Max. Battery to Load Efficiency 96.6% Protection Anti-islanding Protection Integrated Integrated...
Page 37
04 OTHERS User Manual V1.3-2021-12-15 Protective Class Class I Over voltage Category DC II / AC III Standby Self Consumption (W) <10 Topology Non-isolated Active Anti-islanding Method AFDPF+ AQDPF DC Connector MC4(4~6mm AC Connector Quick Plug Environmental Category 4K4H Storage Environments(℃) -40~85℃...
User Manual V1.3-2021-12-15 04 OTHERS 4.5 Quick Checklist To Avoid Dangerous Conditions 1. Inverter cannot be installed near flammable, explosive or strong electro-magnetic equipment. 2. Remember that this inverter is heavy! Please be careful when lifting out from the package. 3.
Appendix User Manual V1.3-2021-12-15 Appendix Protection category definition Moisture location category definition Level Moisture Parameters 4K4H Temperature Range 0~+40°C -33~+40°C ~20~+55°C Moisture Parameters 5%~85% 15%~100% 4%~100% Environment category definition Environment Condition Ambient Temperature Relative Humidity Applied to Outdoor -20~50°C 4%~100% Indoor Unconditioned -20~50°C 5%~95%...
Page 40
User Manual V1.3-2021-12-15 Appendix Pollution degree definition No pollution or only dry, non-conductive polllution occurs. The Pollution Degree I pollution has no influence. Normally only non-conductive pollution occurs. Occasionally, however, Pollution Degree II a temporary conductivity caused by condensation must be expected. Conductive pollution occurs, or dry.
Page 41
JIANGSU GOODWE POWER SUPPLY TECHNOLOGY CO.,LTD No. 90 Zijin Rd., New District, Suzhou, 215011, China www.goodwe.com service@goodwe.com Local Contacts...
Need help?
Do you have a question about the EH Series and is the answer not in the manual?
Questions and answers