Appendices; Troubleshooting - Korg SP-500 Owner's Manual

Appendices

Troubleshooting

Power does not turn on
• Is the AC/AC power supply connected to an
appropriate AC outlet? ( p.14)
• Is the AC/AC power supply connected to the
AC9V connector of the SP-500? ( p.14)
• Is the power switch turned on? ( p.14)
• If the power still does not turn on, disconnect the
AC/AC power supply from the AC outlet, and
contact your local Korg distributor.
No sound
• Are the [MASTER VOLUME] slider and [ACC
VOLUME] slider turned up? ( p.14)
• Is the currently selected part set to a volume of
"0"? ( p.40)
• Has the currently selected part been muted?
( p.40)
• Make sure that Local On is selected. ( p.70)
• In the "Mixer" page, is the "KeyL" check box
turned on? ( p.40)
Sound is interrupted
• The sounds of the SP-500 are created by sampling
(recording) the sounds of actual instruments.
Some sounds play a single piece of sampled data
when you press a key, while other sounds play
two pieces of sampled data. When one of these
two-sample sounds are selected, the maximum
polyphony is 32 notes. For other sounds (i.e., one-
sample sounds), the maximum polyphony is 64
notes. If the maximum polyphony is exceeded,
some of the notes will be lost. If you use layer or
split to play two sounds simultaneously, the max-
imum polyphony will depend on whether one-
sample or two-sample sounds are used. For
example if you combine a one-sample sound and
a two-sample sound, the maximum polyphony
will be 21 notes. When using layer or split, or
when recording multiple parts on the recorder, be
aware of the sounds you combine, so that you
can take full advantage of the SP-500's potential.
Piano pitch or tone seems wrong in specific
ranges of pitch
• The piano sounds of the SP-500 simulate a real
piano as closely as possible. For this reason, it
may appear that certain overtones are empha-
sized in certain ranges, this is not a malfunction.
The high range does not sound, or the pitch is
lowered
• Since some sounds have an upper limit to the
pitch they can produce, playing them in the high
range may produce no sound, or may re-assign
the notes to a lower octave.
Pedals do not produce the correct result
• Has the pedal connected to the Damper Pedal
jack been unplugged? ( p.33)
• Is the Assignable Pedal set appropriately?
( p.66)
Effect does not apply when a DS-1H (sold sepa-
rately) is used
• You must connect the DS-1H (sold separately)
before you turn on the power. After turning on
the power, press the pedal deeply before you
begin using it.
Cannot record
• Is the part set to "Rec"? ( p.49)
External device does not respond to transmitted
MIDI data
• Make sure that the MIDI cable is connected cor-
rectly. ( p.69)
• Make sure that the SP-500 is transmitting MIDI
data on the same channel that is being received
by the external device. ( p.69)
• Is the MIDI channel (part) correct? ( p.69)
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