Appendix A - Troubleshooting - SeaLevel DIO-32.PCI User Manual

Appendix A – Troubleshooting
Sealevel Software is supplied with the Sealevel Systems adapter and will be used in the troubleshooting
procedures. By using this software and following these simple steps, most common problems can be
eliminated without the need to call Technical Support.
1. Install software first. After installing the software then proceed to adding the hardware. This
places the required installation files in the correct locations.
2. Read this manual thoroughly before attempting to install the adapter in your system.
3. Use Device Manager under Windows to verify proper installation.
4. Use the SeaI/O Control Panel applet or the Device Manager's property page for card identification
and configuration.
If these steps do not solve your problem, please call Sealevel Systems' Technical Support, (864) 843-4343.
Our technical support is free and available from 8:00AM-5PM Eastern Time, Monday through Friday. For
email support contact: mailto:support@sealevel.com.
© Sealevel Systems, Inc. 8004 Manual | SL9022 9/2021
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