Navigator - Accessibility And Assistance; Accessibility Mode - VeriFone T650p User Manual

11 Navigator – accessibility and assistance
Navigator provides accessibility, assistance and a PIN entry solution for cardholders
who may have accessibility or assistance needs when using a touch-screen terminal.
It enables vision impaired and other cardholders, who may require assistance,
to enter their PIN independently and securely.
An accessibility chime will be played periodically at the Present Card screen to enable
the cardholder to identify that the terminal has the Navigator function available.
Navigator has three modes:
• Assistance mode – supports colour-vision impaired and low vision cardholders,
or cardholders who may require further assistance to process their transactions.
The terminal screen has a larger font size and provides different colour contrast
options and audio prompts during the transaction. The PIN entry keypad is full
screen, and the numbers are displayed in large font and full colour.
• Accessibility mode – supports cardholders who are blind or have low vision.
The terminal provides step-by-step audio instructions throughout the transaction,
along with tactile markers positioned around the edge of the touch screen.
The tactile markers assist cardholders in navigating the position of the numbers
on the PIN entry keypad. The terminal has three tactile markers positioned across
the top and bottom of the screen, representing the position of the columns of
the keypad, and four markers positioned down the left and right of the screen
representing the position of the rows of the keypad. The PIN entry keypad is full
screen, and the screen is blank for security.
• Training mode – can be used by you and your staff or cardholders. It provides a
simulated and guided step-by-step audio walkthrough of the Navigator function.

11.1 Accessibility mode

To activate Accessibility mode, you or the cardholder can either:
• Double-tap anywhere on the Present Card screen.
• Tap the yellow Navigator (Accessibility/Assistance) icon on the Present Card screen
and then tap Speech for Vision Impaired.
• Press the power button (off/on) – this button doubles as the Accessibility button.
Note: To assist orientation with the touch screen, your terminal has tactile markers
positioned around the screen to guide vision impaired cardholders.
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